Hiring in GA, TX, IN TN, Fl, OH, AL Ill, OK, MI, OH, NC SC, NJ PA, WA OK
Zotec Partners is an industry-leading provider of specialized medical billing and practice management services for the hospital-based specialty market. The company is committed to the continual pursuit of excellence in the physician revenue cycle management industry by delivering effective solutions through personalized service and measurable client results. Zotec Partners' proprietary processes and technology manage in excess of 70 million medical encounters across all 50 states.
Our accomplishments can’t happen without our extraordinary people – those across the country who make up our diverse Zotec family and help make this company the best place to work. Zotec reviews, benefit and salary here
As a Refund Representative, you will be responsible for the timely resolution of credit balances by analyzing patient accounts for needed refunds or adjustments to patients or insurance carriers.
What you'll do:
Review and coordinate refunds for patients and/or insurance carriers
Extensive insurance follow-up with a wide variety of payers, including Medicare, Medicaid, Blue Cross, and major commercial carriers
Utilize your high-level understanding of medical accounts receivable to identify and work with insurance carriers
Other duties as assigned
What you'll bring to Zotec:
High School diploma or equivalent required
1-3 years of experience in AR/Refunds preferred
Knowledge of medical terminology and physician billing processing
Must be fluent in reading EOBs
Experience with Radiology Billing is highly preferred
Strong organizational and interpersonal communication skills, both verbal and written
Excellent analytical and problem-solving skills as well as the ability to multi-task and be detail orientated
Experience in reviewing and coordinating refunds for patients and/or insurance carriers is helpful
Ability to follow through, assume responsibility and use good judgment
Ability to prioritize workload and meet specific goals and objectives
Ability to maintain professionalism in stressful situations
Ability to work as part of a team.
(Work from Home)
As a remote Customer Service Representative, you will have the opportunity to make a positive impact in patient lives every day, by answering their inbound calls and resolving their billing inquires, all from the comfort of your own home!
How We Focus on Your Wellbeing:
This is a work from home position providing you with the opportunity to balance a fulfilling work and personal life
Access a portion of your paycheck before payday through our PayActiv program
Paid time off (PTO) begins accruing on your first day
Paid volunteer time off (VTO) because we are committed to serving the communities in which our people live and work
Monthly performance bonuses
No late nights or weekends
Health, dental and vision insurance
Health Savings Account option to help you save money for future medical expenses with pretax dollars
Flexible Spending Account option to pay for out-of-pocket, dependent daycare, childcare and eldercare costs with pre-tax dollars
Company paid life insurance, AD&D, and disability
Matching contributions for your 401k
Career development with opportunities for growth
Remote (Work from Home)
As a remote Bilingual Customer Service Representative, you will have the opportunity to make a positive impact in patients lives every day, by answering their inbound calls and resolving their billing inquires, all from the comfort of your own home!
How We Focus on Your Wellbeing:
This is a work from home position providing you with the opportunity to balance a fulfilling work and personal life
Access a portion of your paycheck before payday through our PayActiv program
Paid time off (PTO) begins accruing on your first day
Paid volunteer time off (VTO) because we are committed to serving the communities in which our people live and work
Monthly performance bonuses
No late nights or weekends
Health, dental and vision insurance
Health Savings Account option to help you save money for future medical expenses with pre-tax dollars
Flexible Spending Account option to pay for out-of-pocket, dependent daycare, childcare and eldercare costs with pre-tax dollars
Company-paid, life insurance, AD&D, and disability
Matching contributions for your 401k
Career development with opportunities for growth
What You'll Bring to Zotec:
High school diploma or equivalent
Excellent verbal and written communications skills required in both English and Spanish
Home internet required with a minimum of 20 Mbps download/10 mbps upload speed
Experience in a call center or customer-oriented environment
Excellent customer service skills required
Ability to understand, analyze and interpret complex documents
Proficient MS Office skills
Must be detail-oriented with a high degree of accuracy
Excellent written communications and organizational skills
Exceptional verbal communication and interpersonal skills
Flexible mentality; willing and capable of performing varied tasks and adapting to change
Able to work in a team environment
Professionally exercises discretion and independent judgment in day-to-day work
We’re seeking a Provider Enrollment Specialist to join us.
What you'll do:
Responsible for the timely completion of complex government and commercial payer enrollment applications for all states
Updating and maintaining all necessary documents for assigned clients and physicians
Ability to proficiently communicate credentialing related claims issues to client service managers, clients, and providers
Other duties as assigned
What you'll bring to Zotec:
High school diploma or equivalent
2-4 years of payer credentialing experience; certification is a plus
High level of understanding of physician billing
Ability to understand, analyze and interpret complex documents
Excellent communication and problem-solving skills
Capable of prioritizing workflow and able to ensure deadlines are met
Ability to multi-task and maintain attention to detail
Proficiency in Microsoft Word, Outlook, and Excel.
As a Client Bill Representative, you will be responsible for monitoring data entry of patient demographics and charges and reviewing accounts for additional information needed for monthly invoice billing.
What you'll do:
Ensure accuracy of charge posting for client bill accounts
Monitor and release monthly invoices
Direct contact with clients for online portal implementation
Complete other duties as assigned
What you'll bring to Zotec:
Familiarity with medical records a plus
1–2 years of medical billing knowledge required
Attention to detail and accuracy is a must
Proficient MS Office skills
Excellent written communications and organizational skills
Flexible mentality; willing and capable of performing varied tasks and adapting to change
Able to work in a team environment
Professionally exercises discretion and independent judgment in day-to-day work
High school diploma or equivalent
As a Charge Entry Representative Supervisor, you will be responsible for monitoring enterprise-wide charge flow ensuring key performance indicators are met.
What you'll do:
Monitor cZAR alerts and takes appropriate action
Follow up on cZAR alerts and confirm resolution
Monitor radiology, ED, and multi-specialty department charge flow
Track key performance indicators and ensure service level agreements are achieved
Communicate effectively and confidently with multiple levels within the organization
Communicate department job expectations, policies, and procedures to Charge Entry Representatives
Provide ongoing training and development to Charge Entry Representatives
What you'll bring to Zotec:
Ability to multi-task, prioritize and delegate appropriately
Familiarity with medical records
1–2 years of medical billing knowledge required
Attention to detail and accuracy is a must
Proficient MS Office skills
Excellent written communications and organizational skills
Flexible mentality; willing and capable of performing varied tasks and adapting to change
Able to work in a team environment
Professionally exercises discretion and independent judgment in day-to-day work
High school diploma or equivalent
Proficient MS Office skills
We are passionate about empowering our employees to be extraordinary – and they continue to come through. So, if you are an Innovator, Collaborator, and D
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As a Charge Entry Representative you will be responsible for monitoring data entry of patient demographics and charges, and reviewing accounts for additional information needed for billing. This is a fast-paced, heavy-volume position with room for advancement.
What you'll bring to Zotec:
Familiarity with medical records a plus
1–2 years of medical billing knowledge required; anesthesia billing experience preferred
Attention to detail and accuracy is a must
Proficient MS Office skills
Excellent written communications and organizational skills
Flexible mentality; willing and capable of performing varied tasks and adapting to change
Able to work in a team environment
Professionally exercises discretion and independent judgment in day-to-day work
High school diploma or equivalent
Complete all other duties as assigned
As a Claim Rejections Specialist, you will be responsible for directly supporting the needs of the medical billing/clearinghouse business. This position requires coordination across internal and external partners, including clients. You will be responsible for performing the appropriate steps or actions needed to reprocess rejected claims, complete inquiries with carriers to resolve issues and address inquiries from other departments.
What you'll do:
Research and resolve rejected claim filing issues
Submit corrected claims to appropriate carriers/clearinghouses
Communicate with internal partners and outside carriers/clearinghouses to research issues and gather information to resolve rejections
Respond with appropriate urgency when inquiries are received
Communicate identified issues with internal Zotec employees
Respond professionally to emails from management regarding client A/R issues
Review provider and client setups to identify and notify the appropriate team to correct the issue
Follow up on issues consistently until they are resolved
Utilize problem-solving, organizational, and priority management skills
What you'll bring to Zotec:
High school diploma or equivalent
Ability to work under deadlines and in high volume conditions
Proficient MS Office skills
Knowledge and understanding of medical billing highly preferred
Excellent written communications and organizational skills
Exceptional verbal communication and interpersonal skills
Flexible mentality; willing and capable of performing varied tasks and adapting to change
Must be detail-oriented and able to work independently while prioritizing your workload
Professionally exercises discretion and independent judgment in day-to-day work
As a Medical AR Specialist, you will be responsible for following up on claim rejections and denials, identifying billing issues, communicating with insurance companies for status on outstanding claims, working daily correspondence work files, processing and following up on appeals, and resolving correspondence issues.
Qualifications:
Medical billing experience working with an explanation of benefits (EOBs) and AR follow-up preferred
Experience in radiology billing is a plus
Strong willingness to learn
Proficiency in Microsoft Word, Outlook and Excel
Excellent communication and strong problem-solving, skills
Capable of prioritizing workflow and able to ensure deadlines are met
High school diploma or equivalent
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