Oct 25, 20213 min read

Williams- Sonoma Remote

William -Sonoma is hiring Customer Service Representatives in multiple state.Hiring in : CA, GA, FL,OH,AL,TN,WI,PA,MS,MN,MD,CO,CT,KS,AR,NC,FL,AZ,FL,VA,ID,AZ,UT,TX,

The pay is $15.00 per hr. Monthly performance bonuses up to $500!$250 bonuses for referring friends and family! $300 bonus for perfect attendance during the holidays!

Read William-Sonoma employee reviews here

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Click below for Williams-Sonoma in each state

Work with a Team: The passionate and results-oriented staff at Williams Sonoma holds themselves to the highest standards, which means all employees are trained by the best. Generous and insightful staff help create a vibrant workplace full of diverse backgrounds and experiences with a common thread of love for the kitchen and home.

Below is the job description for each state, click the link for your state to apply

Job Description: Why you and why us?

Who are our Customer Service Agents? They are people who truly care about creating a seamless experience for our customers. Agents are trained in taking calls to assist customers with anything from placing orders and facilitating returns, to locating products and scheduling deliveries for all of our Williams-Sonoma brands. If you consider yourself a blend of determination with a heart of gold, THIS.IS.YOUR.OPPORTUNITY.

What Benefits do you offer?

40% Discount on most merchandise!
Monthly performance bonuses up to $500!
$250 bonuses for referring friends and family!
$300 bonus for perfect attendance during the holidays!
Fun contests/rewards and recognition programs
Paid Training from the comfort of your home
Overtime, overtime, overtime
Opportunity to convert to benefited status within 90 days!
Pay = $15.00/hr

Job Duties: Your day today

Solve the problem efficiently: Quick with quality
Make it personal: Take ownership
Inspire customer loyalty: Give them a reason to come back
Listen Carefully: Be attentive
Emphasize our effort: Because we care

Essential Functions: The nuts and bolts

Address customer questions and concerns regarding product and delivery information
Provide product information, review alternative solutions if an item is out of stock and place orders for the customer.
Successfully negotiate and appease customers using a variety of methods established by Williams-Sonoma, Inc., guidelines.
Check inventory, process returns, issue replacements and credits for damaged or defective merchandise
Perform other duties as assigned

Qualifications: What you need to apply

High School diploma or GED
1 – 2 years previous customer service experience
Experience in a performance-based or metric-driven environment
Strong ability to communicate both verbally and written with capable data entry skills

Important Facts: MUST HAVE THESE FOR CONSIDERATION

Ability to complete mandatory paid training for 4 weeks - 100% attendance is required

Equipment you must have for training and for work:

Desktop or laptop computer with Windows 8.1, Windows 10, or macOS 10.15 or newer.
No Chromebook, Windows 7, Windows 8 RT, or Windows 10 S
SAntivirus/Anti-malware
6 GB of RAM
Wired USB headset (with microphone) which is compatible with our systems
Ethernet cable hardwired into your modem/router
Wi-Fi is not permitted
USB to Ethernet converter if your computer does not have an Ethernet port
Monitor: 15 inches or larger with a minimum resolution of 1024 X 768
Mouse and keyboard
Webcam (built-in or external) with a minimum resolution of 640 X 480
Landline phone, iOS device (tablet or cell phone), or an Android (tablet or cell phone) for purposes of multi-factor authentication