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Williams-Sonoma Inc.

Updated: Oct 7, 2021

Seasonal Full-Time Customer Service Agents – Hiring in multiple states

Tulsa, OK, The Colony, TX, Montgomery, AL.Shafter, CA, Atlanta, GA, Tampa, FL,

Cincinnati, OH, Houston, TX, Huntsville, AL, Cleveland, OH,, El Paso, TX, Richmond, VA

Phoenix, AZ, Meridian, ID, West Valley City, UT, Boise, ID, Akron, OH Jacksonville, FL





Our family of brands includes Williams Sonoma, Pottery Barn, Pottery Barn Kids, PBteen, West Elm, Williams-Sonoma Home, Rejuvenation, and Mark and Graham. These brands are among the best known and most respected in the industry. We offer beautifully designed, stylish and functional products for every area of the home, including the kitchen, living room, bedroom, home office, closet, laundry room, and even outdoor spaces. We've seen some big changes since our first brick-and-mortar store opened more than half of a century ago, Read remployeeeviews here



Full-Time Seasonal Customer Service Representatives – Work from Home!

States available - NV, AZ, AL, ID, TX, FL, GA, UT, VA, NC, OH, OK, CA (Bakersfield area only)


Job Description: Why you and why us?

Who are our Customer Service Agents? They are people who truly care about creating a seamless experience for our customers. Agents are trained in taking calls to assist customers with anything from placing orders and facilitating returns, to locating products and scheduling deliveries for all of our Williams-Sonoma brands. If you consider yourself a blend of determination with a heart of gold, THIS.IS.YOUR.OPPORTUNITY.

What Benefits do you offer?

  • 40% Discount on most merchandise!

  • Monthly performance bonuses up to $500!

  • Fun contests/rewards and recognition programs

  • Growth / Promotional Opportunities

  • Paid Training from the comfort of your home

  • Overtime, overtime, overtime

  • Opportunity to convert into a benefitted employee within 90 days!

  • Pay = $14.00/hr

Job Duties: Your day to day

  • Solve the problem efficiently: Quick with quality

  • Make it personal: Take ownership

  • Inspire customer loyalty: Give them a reason to come back

  • Listen Carefully: Be attentive

  • Emphasize our effort: Because we care


Essential Functions: The nuts and bolts

  • Address customer questions and concerns regarding product and delivery information

  • Provide product information, review alternative solutions if an item is out of stock and place orders for the customer.

  • Successfully negotiate and appease customers using a variety of methods established by Williams-Sonoma, Inc., guidelines.

  • Check inventory, process returns, issue replacements and credits for damaged or defective merchandise

  • Perform other duties as assigned

Qualifications: What you need to apply

  • High School diploma or GED

  • 1 – 2 years previous customer service experience

  • Experience in a performance-based or metric-driven environment

  • Strong ability to communicate both verbally and written with capable data entry skills

Important Facts: MUST HAVE THESE FOR CONSIDERATION

  • Ability to complete mandatory paid training for 3 weeks - 100% attendance is required

Equipment you must have for training and for work:

  • Desktop or laptop computer with Windows 8.1, Windows 10, or macOS 10.15 or newer.

  • No Chromebook, Windows 7, Windows 8 RT, or Windows 10 S

  • SAntivirus/Anti-malware

  • 6 GB of RAM

  • Wired USB headset (with microphone) which is compatible with our systems

  • Ethernet cable hardwired into you modem/router

  • Wi-Fi is not permitted

  • USB to Ethernet converter if your computer does not have an Ethernet port

  • Monitor: 15 inches or larger with minimum resolution of 1024 X 768

  • Mouse and keyboard

  • Webcam (built in or external) with minimum resolution of 640 X 480

  • Landline phone, iOS device (tablet or cell phone), or an Android (tablet or cell phone) for purposes of multi-factor authentication




Who are our Customer Service Agents? They are people who truly care about creating a seamless experience for our customers. Agents are trained in taking calls to assist customers with anything from placing orders and facilitating returns, to locating products and scheduling deliveries for all of our Williams-Sonoma brands. If you consider yourself a blend of determination with a heart of gold, THIS.IS.YOUR.OPPORTUNITY.

What Benefits do you offer?

  • 40% Discount on most merchandise!

  • Monthly performance bonuses!

  • Fun contests/rewards and recognition programs

  • Paid Training from the comfort of your home

  • Overtime, overtime, overtime

  • Pay = $14.00/hr


Job Duties: Your day today

  • Solve the problem efficiently: Quick with quality

  • Make it personal: Take ownership

  • Inspire customer loyalty: Give them a reason to come back

  • Listen Carefully: Be attentive

  • Emphasize our effort: Because we care

Essential Functions: The nuts and bolts

  • Address customer questions and concerns regarding product and delivery information

  • Provide product information, review alternative solutions if an item is out of stock and place orders for the customer.

  • Successfully negotiate and appease customers using a variety of methods established by Williams-Sonoma, Inc., guidelines.

  • Check inventory, process returns, issue replacements and credits for damaged or defective merchandise

  • Perform other duties as assigned

Qualifications: What you need to apply

  • High School diploma or GED

  • 1 – 2 years previous customer service experience

  • Experience in a performance-based or metric-driven environment

  • Strong ability to communicate both verbally and written with capable data entry skills

Williams-Sonoma Inc.

Seasonal Full-Time Customer Service Agents – Work from Home!

Job Description: Why you and why us?

Who are our Customer Service Agents? They are people who truly care about creating a seamless experience for our customers. Agents are trained in taking calls to assist customers with anything from placing orders and facilitating returns, to locating products and scheduling deliveries for all of our Williams-Sonoma brands. If you consider yourself a blend of determination with a heart of gold, THIS.IS.YOUR.OPPORTUNITY.

What Benefits do you offer?

  • 40% Discount on most merchandise!

  • Monthly performance bonuses!

  • Fun contests/rewards and recognition programs

  • Paid Training from the comfort of your home

  • Overtime, overtime, overtime

  • Pay = $14.00/hr


Job Duties: Your day today

  • Solve the problem efficiently: Quick with quality

  • Make it personal: Take ownership

  • Inspire customer loyalty: Give them a reason to come back

  • Listen Carefully: Be attentive

  • Emphasize our effort: Because we car

Essential Functions: The nuts and bolts

  • Address customer questions and concerns regarding product and delivery information

  • Provide product information, review alternative solutions if an item is out of stock and place orders for the customer.

  • Successfully negotiate and appease customers using a variety of methods established by Williams-Sonoma, Inc., guidelines.

  • Check inventory, process returns, issue replacements and credits for damaged or defective merchandise

  • Perform other duties as assigned.

Job Description: Why you and why us?

Who are our Customer Service Agents? They are people who truly care about creating a seamless experience for our customers. Agents are trained in taking calls to assist customers with anything from placing orders and facilitating returns, to locating products and scheduling deliveries for all of our Williams-Sonoma brands. If you consider yourself a blend of determination with a heart of gold, THIS.IS.YOUR.OPPORTUNITY.


What Benefits do you offer?

  • 40% Discount on most merchandise!

  • Monthly performance bonuses!

  • Fun contests/rewards and recognition programs

  • Paid Training from the comfort of your home

  • Overtime, overtime, overtime

  • Pay = $14.00/hr

Job Duties: Your day today

Solve the problem efficiently: Quick with quality

  • Make it personal: Take ownership

  • Inspire customer loyalty: Give them a reason to come back

  • Listen Carefully: Be attentive

  • Emphasize our effort: Because we care


Essential Functions: The nuts and bolts

  • Address customer questions and concerns regarding product and delivery information

  • Provide product information, review alternative solutions if an item is out of stock and place orders for the customer.

  • Successfully negotiate and appease customers using a variety of methods established by Williams-Sonoma, Inc., guidelines.

  • Check inventory, process returns, issue replacements and credits for damaged or defective merchandise

  • Perform other duties as assigned

Qualifications: What you need to apply

  • High School diploma or GED

  • 1 – 2 years previous customer service experience

  • Experience in a performance-based or metric-driven environment

  • Strong ability to communicate both verbally and written with capable data entry skills

Important Facts: MUST HAVE THESE FOR CONSIDERATION

  • Ability to complete mandatory paid training for 4 weeks - 100% attendance is required Equipment you must have for training and for work:

  • Desktop or laptop computer with Windows 8.1, Windows 10, or macOS 10.15 or newer.

  • No Chromebook, Windows 7, Windows 8 RT, or Windows 10 S

  • SAntivirus/Anti-malware

  • 6 GB of RAM

  • Wired USB headset (with microphone) which is compatible with our systems

  • Ethernet cable hardwired into your modem/router

  • Wi-Fi is not permitted

  • USB to Ethernet converter if your computer does not have an Ethernet port

  • Monitor: 15 inches or larger with a minimum resolution of 1024 X 768

  • Mouse and keyboard

  • Webcam (built-in or external) with a minimum resolution of 640 X 480

  • Landline phone, iOS device (tablet or cell phone), or an Android (tablet or cell phone) for purposes of multi-factor authentication.

Job Description: Why you and why us?

Who are our Customer Service Agents? They are people who truly care about creating a seamless experience for our customers. Agents are trained in taking calls to assist customers with anything from placing orders and facilitating returns, to locating products and scheduling deliveries for all of our Williams-Sonoma brands. If you consider yourself a blend of determination with a heart of gold, THIS.IS.YOUR.OPPORTUNITY.

What Benefits do you offer?

  • 40% Discount on most merchandise!

  • Monthly performance bonuses! Up to $500 per month!

  • Fun contests/rewards and recognition programs

  • Paid Training from the comfort of your home

  • Overtime, overtime, overtime

  • Opportunity to convert to regular status within 90 days or less!

  • Pay = $14.00/hr

Job Duties: Your day today

  • Solve the problem efficiently: Quick with quality

  • Make it personal: Take ownership

  • Inspire customer loyalty: Give them a reason to come back

  • Listen Carefully: Be attentive

  • Emphasize our effort: Because we care

Essential Functions: The nuts and bolts

  • Address customer questions and concerns regarding product and delivery information

  • Provide product information, review alternative solutions if an item is out of stock and place orders for the customer.

  • Successfully negotiate and appease customers using a variety of methods established by Williams-Sonoma, Inc., guidelines.

  • Check inventory, process returns, issue replacements and credits for damaged or defective merchandise

  • Perform other duties as assigned

Qualifications: What you need to apply

  • High School diploma or GED

  • 1 – 2 years previous customer service experience

  • Experience in a performance-based or metric-driven environment

  • Strong ability to communicate both verbally and written with capable data entry skills

Important Facts: MUST HAVE THESE FOR CONSIDERATION

  • Ability to complete mandatory paid training for 4 weeks - 100% attendance is required Equipment you must have for training and for work:

  • Desktop or laptop computer with Windows 8.1, Windows 10, or macOS 10.15 or newer.

  • No Chromebook, Windows 7, Windows 8 RT, or Windows 10 S

  • SAntivirus/Anti-malware

  • 6 GB of RAM

  • Wired USB headset (with microphone) which is compatible with our systems

  • Ethernet cable hardwired into you modem/router

  • Wi-Fi is not permitted

  • USB to Ethernet converter if your computer does not have an Ethernet port

  • Monitor: 15 inches or larger with a minimum resolution of 1024 X 768

  • Mouse and keyboard

  • Webcam (built-in or external) with a minimum resolution of 640 X 480

  • Landline phone, iOS device (tablet or cell phone), or an Android (tablet or cell phone) for purposes of multi-factor authentication.

Job Description: Why you and why us?

Who are our Customer Service Agents? They are people who truly care about creating a seamless experience for our customers. Agents are trained in taking calls to assist customers with anything from placing orders and facilitating returns, to locating products and scheduling deliveries for all of our Williams-Sonoma brands. If you consider yourself a blend of determination with a heart of gold, THIS.IS.YOUR.OPPORTUNITY.

What Benefits do you offer?

  • 40% Discount on most merchandise!

  • Monthly performance bonuses!

  • Fun contests/rewards and recognition programs

  • Paid Training from the comfort of your home

  • Overtime, overtime, overtime

  • Pay = $14.00/hr

Job Duties: Your day today

  • Solve the problem efficiently: Quick with quality

  • Make it personal: Take ownership

  • Inspire customer loyalty: Give them a reason to come back

  • Listen Carefully: Be attentive

  • Emphasize our effort: Because we care

Essential Functions: The nuts and bolts

  • Address customer questions and concerns regarding product and delivery information

  • Provide product information, review alternative solutions if an item is out of stock, and place orders for the customer.

  • Successfully negotiate and appease customers using a variety of methods established by Williams-Sonoma, Inc., guidelines.

  • Check inventory, process returns, issue replacements and credits for damaged or defective merchandise

  • Perform other duties as assigned

Qualifications: What you need to apply

  • High School diploma or GED

  • 1 – 2 years previous customer service experience

  • Experience in a performance-based or metric-driven environment

  • Strong ability to communicate both verbally and written with capable data entry skills.

Williams-Sonoma Inc.

Seasonal Full-Time Customer Service Agents – Work from Home!

Job Description: Why you and why us?

Who are our Customer Service Agents? They are people who truly care about creating a seamless experience for our customers. Agents are trained in taking calls to assist customers with anything from placing orders and facilitating returns, to locating products and scheduling deliveries for all of our Williams-Sonoma brands. If you consider yourself a blend of determination with a heart of gold, THIS.IS.YOUR.OPPORTUNITY.

What Benefits do you offer?

  • 40% Discount on most merchandise!

  • Monthly performance bonuses! Up to $500!!!

  • Fun contests/rewards and recognition programs

  • Paid Training from the comfort of your home

  • Overtime, overtime, overtime

  • Become a fully benefitted employee within 90 days!

  • Pay = $14.00/hr

Job Duties: Your day today

  • Solve the problem efficiently: Quick with quality

  • Make it personal: Take ownership

  • Inspire customer loyalty: Give them a reason to come back

  • Listen Carefully: Be attentive

  • Emphasize our effort: Because we care

Essential Functions: The nuts and bolts

  • Address customer questions and concerns regarding product and delivery information

  • Provide product information, review alternative solutions if an item is out of stock, and place orders for the customer.

  • Successfully negotiate and appease customers using a variety of methods established by Williams-Sonoma, Inc., guidelines.

  • Check inventory, process returns, issue replacements and credits for damaged or defective merchandise

  • Perform other duties as assigned

Qualifications: What you need to apply

  • High School diploma or GED

  • 1 – 2 years previous customer service experience

  • Experience in a performance-based or metric-driven environment

  • Strong ability to communicate both verbally and written with capable data entry skills.

Job Description: Why you and why us?

Who are our Customer Service Agents? They are people who truly care about creating a seamless experience for our customers. Agents are trained in taking calls to assist customers with anything from placing orders and facilitating returns, to locating products and scheduling deliveries for all of our Williams-Sonoma brands. If you consider yourself a blend of determination with a heart of gold, THIS.IS.YOUR.OPPORTUNITY.

What Benefits do you offer?

  • 40% Discount on most merchandise!

  • Monthly performance bonuses! Up to $500 per month!

  • Fun contests/rewards and recognition programs

  • Paid Training from the comfort of your home

  • Overtime, overtime, overtime

  • Opportunity to convert to regular status within 90 days or less!

  • Pay = $14.00/hr


Job Duties: Your day today

  • Solve the problem efficiently: Quick with quality

  • Make it personal: Take ownership

  • Inspire customer loyalty: Give them a reason to come back

  • Listen Carefully: Be attentive

  • Emphasize our effort: Because we care

Essential Functions: The nuts and bolts

  • Address customer questions and concerns regarding product and delivery information

  • Provide product information, review alternative solutions if an item is out of stock and place orders for the customer.

  • Successfully negotiate and appease customers using a variety of methods established by Williams-Sonoma, Inc., guidelines.

  • Check inventory, process returns, issue replacements and credits for damaged or defective merchandise

  • Perform other duties as assigned

Qualifications: What you need to apply

  • High School diploma or GED

  • 1 – 2 years previous customer service experience

  • Experience in a performance-based or metric-driven environment

  • Strong ability to communicate both verbally and written with capable data entry skills.

Job Description: Why you and why us?

Who are our Customer Service Agents? They are people who truly care about creating a seamless experience for our customers. Agents are trained in taking calls to assist customers with anything from placing orders and facilitating returns, to locating products and scheduling deliveries for all of our Williams-Sonoma brands. If you consider yourself a blend of determination with a heart of gold, THIS.IS.YOUR.OPPORTUNITY.

What Benefits do you offer?

  • 40% Discount on most merchandise!

  • Monthly performance bonuses! Up to $500 per month!

  • Fun contests/rewards and recognition programs

  • Paid Training from the comfort of your home

  • Overtime, overtime, overtime

  • Opportunity to convert to regular status within 90 days or less!

  • Pay = $14.00/hr


Job Duties: Your day today

  • Solve the problem efficiently: Quick with quality

  • Make it personal: Take ownership

  • Inspire customer loyalty: Give them a reason to come back

  • Listen Carefully: Be attentive

  • Emphasize our effort: Because we care

Essential Functions: The nuts and bolts

  • Address customer questions and concerns regarding product and delivery information

  • Provide product information, review alternative solutions if an item is out of stock and place orders for the customer.

  • Successfully negotiate and appease customers using a variety of methods established by Williams-Sonoma, Inc., guidelines.

  • Check inventory, process returns, issue replacements and credits for damaged or defective merchandise

  • Perform other duties as assigned

Qualifications: What you need to apply

  • High School diploma or GED

  • 1 – 2 years previous customer service experience

  • Experience in a performance-based or metric-driven environment

  • Strong ability to communicate both verbally and written with capable data entry skills.

Job Description: Why you and why us?

Who are our Customer Service Agents? They are people who truly care about creating a seamless experience for our customers. Agents are trained in taking calls to assist customers with anything from placing orders and facilitating returns, to locating products and scheduling deliveries for all of our Williams-Sonoma brands. If you consider yourself a blend of determination with a heart of gold, THIS.IS.YOUR.OPPORTUNITY.

What Benefits do you offer?

  • 40% Discount on most merchandise!

  • Monthly performance bonuses! Up to $500 per month!

  • Fun contests/rewards and recognition programs

  • Paid Training from the comfort of your home

  • Overtime, overtime, overtime

  • Opportunity to convert to regular status within 90 days or less!

  • Pay = $14.00/hr


Job Duties: Your day today

  • Solve the problem efficiently: Quick with quality

  • Make it personal: Take ownership

  • Inspire customer loyalty: Give them a reason to come back

  • Listen Carefully: Be attentive

  • Emphasize our effort: Because we care

Essential Functions: The nuts and bolts

  • Address customer questions and concerns regarding product and delivery information

  • Provide product information, review alternative solutions if an item is out of stock and place orders for the customer.

  • Successfully negotiate and appease customers using a variety of methods established by Williams-Sonoma, Inc., guidelines.

  • Check inventory, process returns, issue replacements and credits for damaged or defective merchandise

  • Perform other duties as assigned

Qualifications: What you need to apply

  • High School diploma or GED

  • 1 – 2 years previous customer service experience

  • Experience in a performance-based or metric-driven environment

  • Strong ability to communicate both verbally and written with capable data entry skills.

Job Description: Why you and why us?

Who are our Customer Service Agents? They are people who truly care about creating a seamless experience for our customers. Agents are trained in taking calls to assist customers with anything from placing orders and facilitating returns, to locating products and scheduling deliveries for all of our Williams-Sonoma brands. If you consider yourself a blend of determination with a heart of gold, THIS.IS.YOUR.OPPORTUNITY.

What Benefits do you offer?

  • 40% Discount on most merchandise!

  • Monthly performance bonuses! Up to $500 per month!

  • Fun contests/rewards and recognition programs

  • Paid Training from the comfort of your home

  • Overtime, overtime, overtime

  • Opportunity to convert to regular status within 90 days or less!

  • Pay = $14.00/hr

Job Duties: Your day today

  • Solve the problem efficiently: Quick with quality

  • Make it personal: Take ownership

  • Inspire customer loyalty: Give them a reason to come back

  • Listen Carefully: Be attentive

  • Emphasize our effort: Because we care

Essential Functions: The nuts and bolts

  • Address customer questions and concerns regarding product and delivery information

  • Provide product information, review alternative solutions if an item is out of stock and place orders for the customer.

  • Successfully negotiate and appease customers using a variety of methods established by Williams-Sonoma, Inc., guidelines.

  • Check inventory, process returns, issue replacements and credits for damaged or defective merchandise

  • Perform other duties as assigned

Qualifications: What you need to apply

  • High School diploma or GED

  • 1 – 2 years previous customer service experience

  • Experience in a performance-based or metric-driven environment

  • Strong ability to communicate both verbally and written with capable data entry skills.

Job Description: Why you and why us?

Who are our Customer Service Agents? They are people who truly care about creating a seamless experience for our customers. Agents are trained in taking calls to assist customers with anything from placing orders and facilitating returns, to locating products and scheduling deliveries for all of our Williams-Sonoma brands. If you consider yourself a blend of determination with a heart of gold, THIS.IS.YOUR.OPPORTUNITY.

What Benefits do you offer?

  • 40% Discount on most merchandise!

  • Monthly performance bonuses! Up to $500 per month!

  • Fun contests/rewards and recognition programs

  • Paid Training from the comfort of your home

  • Overtime, overtime, overtime

  • Opportunity to convert to regular status within 90 days or less!

  • Pay = $14.00/hr

Job Duties: Your day today

  • Solve the problem efficiently: Quick with quality

  • Make it personal: Take ownership

  • Inspire customer loyalty: Give them a reason to come back

  • Listen Carefully: Be attentive

  • Emphasize our effort: Because we care

Essential Functions: The nuts and bolts

  • Address customer questions and concerns regarding product and delivery information

  • Provide product information, review alternative solutions if an item is out of stock and place orders for the customer.

  • Successfully negotiate and appease customers using a variety of methods established by Williams-Sonoma, Inc., guidelines.

  • Check inventory, process returns, issue replacements and credits for damaged or defective merchandise

  • Perform other duties as assigned

Qualifications: What you need to apply

  • High School diploma or GED

  • 1 – 2 years previous customer service experience

  • Experience in a performance-based or metric-driven environment

  • Strong ability to communicate both verbally and written with capable data entry skills.

What Benefits do you offer?

  • 40% Discount on most merchandise!

  • Monthly performance bonuses! Up to $500 per month!

  • Fun contests/rewards and recognition programs

  • Paid Training from the comfort of your home

  • Overtime, overtime, overtime

  • Opportunity to convert to regular status within 90 days or less!

  • Pay = $14.00/hr

Job Duties: Your day today

  • Solve the problem efficiently: Quick with quality

  • Make it personal: Take ownership

  • Inspire customer loyalty: Give them a reason to come back

  • Listen Carefully: Be attentive

  • Emphasize our effort: Because we care

Essential Functions: The nuts and bolts

  • Address customer questions and concerns regarding product and delivery information

  • Provide product information, review alternative solutions if an item is out of stock and place orders for the customer.

  • Successfully negotiate and appease customers using a variety of methods established by Williams-Sonoma, Inc., guidelines.

  • Check inventory, process returns, issue replacements and credits for damaged or defective merchandise

  • Perform other duties as assigned

Qualifications: What you need to apply

  • High School diploma or GED

  • 1 – 2 years previous customer service experience

  • Experience in a performance-based or metric-driven environment

  • Strong ability to communicate both verbally and written with capable data entry skills.


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