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Verizon Remote customer service

Updated: Sep 10, 2021

SC, NY ,NJ, GA, TX,AL, UT,AL MN, IL, AZ,OH,CO

Verizon is a leading provider of technology, communications, information, and entertainment products, transforming the way we connect across the globe. We’re a diverse network of people driven by our ambition and united in our shared purpose to shape a better future. Here, we have the ability to learn and grow at the speed of technology, and the space to create within every role. Together, we are moving the world forward – and you can too. Dream it. Build it. Do it here. Please read the employee reviews for early and benefits here



What you’ll be doing...

If you’re self-motivated, disciplined, and resourceful, our at-home role may be perfect for you. As a Customer Service Representative, you’ll be a problem solver, salesperson, troubleshooter, billing expert, and more - all while working remotely from the convenience of your home office, which must be located in the state of South Carolina.

  • Listening carefully to customers with patience and courtesy.

  • Troubleshooting customer problems and identifying solutions while leveraging your strong customer service and communication skills.

  • Educating customers and positioning Verizon solutions to drive and close sales.

  • Building customer relationships by earning their dedication and trust through unmatched customer experiences.

You'll need to have:

  • Meet all home office requirements listed below.

  • High school diploma or GED.

  • One or more years of customer service and/or sales experience.

  • Your home office must be located in the state of South Carolina.

  • Willingness to work evenings, weekends, and holidays.

  • Demonstrated communication and customer service skills.

What you’ll be doing...

If you’re self-motivated, disciplined, and resourceful, our at-home role may be perfect for you. As a Customer Service Representative, you’ll be a problem solver, salesperson, troubleshooter, billing expert, and more - all while working remotely from the convenience of your home office, which must be located in the state of South Carolina.

  • Listening carefully to customers with patience and courtesy.

  • Troubleshooting customer problems and identifying solutions while leveraging your strong customer service and communication skills.

  • Educating customers and positioning Verizon solutions to drive and close sales.

  • Building customer relationships by earning their dedication and trust through unmatched customer experiences.


What we’re looking for...

You are positive and professional with a focus on solving problems and doing whatever it takes to make a difference with every customer every time. You can establish rapport with all kinds of people, listen attentively, and hone in on the most important issues. You explain things easily, in ways that people can understand. You are tech-savvy and know how to use that knowledge to find solutions.

You'll need to have:

  • Meet all home office requirements listed below.

  • High school diploma or GED.

  • One or more years of customer service and/or sales experience.

  • Your home office must be located in the state of South Carolina.

  • Willingness to work evenings, weekends, and holidays.

  • Demonstrated communication and customer service skills.

What you’ll be doing...

If you’re self-motivated, disciplined, and resourceful, our at-home role may be perfect for you. As a Customer Service Representative, you’ll be a problem solver, salesperson, troubleshooter, billing expert, and more - all while working remotely from the convenience of your home office, which must be located in the state of South Carolina.

  • Listening carefully to customers with patience and courtesy.

  • Troubleshooting customer problems and identifying solutions while leveraging your strong customer service and communication skills.

  • Educating customers and positioning Verizon solutions to drive and close sales.

  • Building customer relationships by earning their dedication and trust through unmatched customer experiences.


What we’re looking for...

You are positive and professional with a focus on solving problems and doing whatever it takes to make a difference with every customer every time. You can establish rapport with all kinds of people, listen attentively, and hone in on the most important issues. You explain things easily, in ways that people can understand. You are tech-savvy and know how to use that knowledge to find solutions.

You'll need to have:

  • Meet all home office requirements listed below.

  • High school diploma or GED.

  • One or more years of customer service and/or sales experience.

  • Your home office must be located in the state of South Carolina.

  • Willingness to work evenings, weekends, and holidays.

  • Demonstrated communication and customer service skill.

What you’ll be doing...

If you’re self-motivated, disciplined, and resourceful, our at-home role may be perfect for you. As a Customer Service Representative, you’ll be a problem solver, salesperson, troubleshooter, billing expert, and more - all while working remotely from the convenience of your home office, which must be located in the state of Alabama.

  • Listening carefully to customers with patience and courtesy.

  • Troubleshooting customer problems and identifying solutions while leveraging your strong customer service and communication skills.

  • Educating customers and positioning Verizon solutions to drive and close sales.

  • Building customer relationships by earning their dedication and trust through unmatched customer experiences.


What we’re looking for...

You are positive and professional with a focus on solving problems and doing whatever it takes to make a difference with every customer every time. You can establish rapport with all kinds of people, listen attentively, and hone in on the most important issues. You explain things easily, in ways that people can understand. You are tech-savvy and know how to use that knowledge to find solutions.

You'll need to have:

  • Meet all home office requirements listed below.

  • High school diploma or GED.

  • One or more years of customer service and/or sales experience.

  • Your home office must be located in the state of Alabama.

  • Willingness to work evenings, weekends, and holidays.

  • Demonstrated communication and customer service skills.

Home office requirements:

  • This is a work-from-home role with occasional in-person meetings and training.

  • Your home office must be located within the state of Alabama

  • Internet service with a direct connection to a cable or fiber modem capable of at least 25mbps (per your service plan; a monetary stipend may be provided to you). Wireless connections or DSL are not acceptable.

  • A dedicated quiet, private workspace.

  • Verizon conducts periodic home audits via webcam to ensure your workspace meets requirements.

  • The ability to self-manage in a remote work environment including setup of a company-provided ergonomic chair, desk, and computer equipment, and ongoing proactive, skilled, and effective management of your home network and connections.

  • Demonstrated self-discipline, time management skills, resourcefulness, and the ability to work collaboratively with leaders and on a team - all in a remote work environment.

Even better if you have one or more of the following:

  • An associate's degree.

  • Experience resolving customer issues, billing, and/or handling product use questions.

  • Experience solving customer problems in a work-from-home environment.

  • Experience promoting and/or selling products and services.

  • Proficiency with technology applying it to solve problems.

  • Demonstrated self-discipline, time management skills, resourcefulness, and the ability to work collaboratively with leaders and on a team - all in a remote work environment.

What you’ll be doing...

If you’re self-motivated, disciplined, and resourceful, our at-home role may be perfect for you. As a Customer Service Representative, you’ll be a problem solver, salesperson, troubleshooter, billing expert, and more - all while working remotely from the convenience of your home office, which must be located in the state of Alabama.

  • Listening carefully to customers with patience and courtesy.

  • Troubleshooting customer problems and identifying solutions while leveraging your strong customer service and communication skills.

  • Educating customers and positioning Verizon solutions to drive and close sales.

  • Building customer relationships by earning their dedication and trust through unmatched customer experiences.


What we’re looking for...

You are positive and professional with a focus on solving problems and doing whatever it takes to make a difference with every customer every time. You can establish rapport with all kinds of people, listen attentively, and hone in on the most important issues. You explain things easily, in ways that people can understand. You are tech-savvy and know how to use that knowledge to find solutions.

You'll need to have:

  • Meet all home office requirements listed below.

  • High school diploma or GED.

  • One or more years of customer service and/or sales experience.

  • Your home office must be located in the state of Alabama.

  • Willingness to work evenings, weekends, and holidays.

  • Demonstrated communication and customer service skills.

Home office requirements:

  • This is a work-from-home role with occasional in-person meetings and training.

  • Your home office must be located within the state of Alabama

  • Internet service with a direct connection to a cable or fiber modem capable of at least 25mbps (per your service plan; a monetary stipend may be provided to you). Wireless connections or DSL are not acceptable.

  • A dedicated quiet, private workspace.

What we’re looking for...

You are positive and professional with a focus on solving problems and doing whatever it takes to make a difference with every customer every time. You can establish rapport with all kinds of people, listen attentively, and hone in on the most important issues. You explain things easily, in ways that people can understand. You are tech-savvy and know how to use that knowledge to find solutions.

You'll need to have:

  • Meet all home office requirements listed below.

  • High school diploma or GED.

  • One or more years of customer service and/or sales experience.

  • Your home office must be located in the state of Texas.

  • Willingness to work evenings, weekends, and holidays.

  • Demonstrated communication and customer service skills.

Home office requirements:

  • This is a work-from-home role with occasional in-person meetings and training.

  • Your home office must be located within the state of Texas.

  • Internet service with a direct connection to a cable or fiber modem capable of at least 25mbps (per your service plan; a monetary stipend may be provided to you). Wireless connections or DSL are not acceptable.

  • A dedicated quiet, private workspace.

  • Verizon conducts periodic home audits via webcam to ensure your workspace meets requirements.

  • The ability to self-manage in a remote work environment including setup of a company-provided ergonomic chair, desk, and computer equipment, and ongoing proactive, skilled, and effective management of your home network and connections.

  • Demonstrated self-discipline, time management skills, resourcefulness, and the ability to work collaboratively with leaders and on a team - all in a remote work environment.

What we’re looking for...

You are positive and professional with a focus on solving problems and doing whatever it takes to make a difference with every customer every time. You can establish rapport with all kinds of people, listen attentively, and hone in on the most important issues. You explain things easily, in ways that people can understand. You are tech-savvy and know how to use that knowledge to find solutions.

You'll need to have:

  • Meet all home office requirements listed below.

  • High school diploma or GED.

  • One or more years of customer service and/or sales experience.

  • Your home office must be located in the state of Alabama.

  • Willingness to work evenings, weekends, and holidays.

  • Demonstrated communication and customer service skills.

Home office requirements:

  • This is a work-from-home role with occasional in-person meetings and training.

  • Your home office must be located within the state of Alabama

  • Internet service with a direct connection to a cable or fiber modem capable of at least 25mbps (per your service plan; a monetary stipend may be provided to you). Wireless connections or DSL are not acceptable.

  • A dedicated quiet, private workspace.

  • Verizon conducts periodic home audits via webcam to ensure your workspace meets requirements.

  • The ability to self-manage in a remote work environment including setup of a company-provided ergonomic chair, desk, and computer equipment, and ongoing proactive, skilled, and effective management of your home network and connections.

  • Demonstrated self-discipline, time management skills, resourcefulness, and the ability to work collaboratively with leaders and on a team - all in a remote work environment.

Remote Customer Service Representative

What we’re looking for...

You are positive and professional with a focus on solving problems and doing whatever it takes to make a difference with every customer every time. You can establish rapport with all kinds of people, listen attentively, and hone in on the most important issues. You explain things easily, in ways that people can understand. You are tech-savvy and know how to use that knowledge to find solutions.

You'll need to have:

  • Meet all home office requirements listed below.

  • High school diploma or GED.

  • One or more years of customer service and/or sales experience.

  • Your home office must be located in the state of Ohio.

  • Willingness to work evenings, weekends, and holidays.

  • Demonstrated communication and customer service skills.

Home office requirements:

  • This is a work-from-home role with occasional in-person meetings and training.

  • Your home office must be located within the state of Ohio.

  • Internet service with a direct connection to a cable or fiber modem capable of at least 25mbps (per your service plan; a monetary stipend may be provided to you). Wireless connections or DSL are not acceptable.

  • A dedicated quiet, private workspace.

  • Verizon conducts periodic home audits via webcam to ensure your workspace meets requirements.

  • The ability to self-manage in a remote work environment including setup of a company-provided ergonomic chair, desk, and computer equipment and ongoing proactive, skilled, and effective management of your home network and connections.

  • Demonstrated self-discipline, time management skills, resourcefulness, and the ability to work collaboratively with leaders and on a team - all in a remote work environment.

Even better if you have one or more of the following:

  • An associate's degree.

  • Experience resolving customer issues, billing, and/or handling product use questions.

  • Experience solving customer problems in a work-from-home environment.

  • Experience promoting and/or selling products and services.

  • Proficiency with technology applying it to solve problems.

Remote Customer Service Representative

What you’ll be doing...

If you’re self-motivated, disciplined, and resourceful, our at-home role may be perfect for you. As a Customer Service Representative, you’ll be a problem solver, salesperson, troubleshooter, billing expert, and more - all while working remotely from the convenience of your home office, which must be located in the state of Minnesota.

  • Listening carefully to customers with patience and courtesy.

  • Troubleshooting customer problems and identifying solutions while leveraging your strong customer service and communication skills.

  • Educating customers and positioning Verizon solutions to drive and close sales.

  • Building customer relationships by earning their dedication and trust through unmatched customer experiences.


What we’re looking for...

You are positive and professional with a focus on solving problems and doing whatever it takes to make a difference with every customer every time. You can establish rapport with all kinds of people, listen attentively, and hone in on the most important issues. You explain things easily, in ways that people can understand. You are tech-savvy and know how to use that knowledge to find solutions.

You'll need to have:

  • Meet all home office requirements listed below.

  • High school diploma or GED.

  • One or more years of customer service and/or sales experience.

  • Your home office must be located in the state of Minnesota.

  • Willingness to work evenings, weekends, and holidays.

  • Demonstrated communication and customer service skills.

Home office requirements:

  • This is a work-from-home role with occasional in-person meetings and training.

  • Your home office must be located within the state of Minnesota.

  • Internet service with a direct connection to a cable or fiber modem capable of at least 25mbps (per your service plan; a monetary stipend may be provided to you). Wireless connections or DSL are not acceptable.

  • A dedicated quiet, private workspace.

  • Verizon conducts periodic home audits via webcam to ensure your workspace meets requirements.

  • The ability to self-manage in a remote work environment including setup of a company-provided ergonomic chair, desk, and computer equipment and ongoing proactive, skilled, and effective management of your home network and connections.

  • Demonstrated self-discipline, time management skills, resourcefulness, and the ability to work collaboratively with leaders and on a team - all in a remote work environment.

Even better if you have one or more of the following:

  • An associate's degree.

  • Experience resolving customer issues, billing, and/or handling product use questions.

  • Experience solving customer problems in a work-from-home environment.

  • Experience promoting and/or selling products and services.

  • Proficiency with technology applying it to solve problems.

What you’ll be doing...

If you’re self-motivated, disciplined, and resourceful, our at-home role may be perfect for you. As a Customer Service Representative, you’ll be a problem solver, salesperson, troubleshooter, billing expert, and more - all while working remotely from the convenience of your home office, which must be located in the state of Illinois.

  • Listening carefully to customers with patience and courtesy.

  • Troubleshooting customer problems and identifying solutions while leveraging your strong customer service and communication skills.

  • Educating customers and positioning Verizon solutions to drive and close sales.

  • Building customer relationships by earning their dedication and trust through unmatched customer experiences.


What we’re looking for...

You are positive and professional with a focus on solving problems and doing whatever it takes to make a difference with every customer every time. You can establish rapport with all kinds of people, listen attentively, and hone in on the most important issues. You explain things easily, in ways that people can understand. You are tech-savvy and know how to use that knowledge to find solutions.

You'll need to have:

  • Meet all home office requirements listed below.

  • High school diploma or GED.

  • One or more years of customer service and/or sales experience.

  • Your home office must be located in the state of Illinois.

  • Willingness to work evenings, weekends, and holidays.

  • Demonstrated communication and customer service skills.

Home office requirements:

  • This is a work-from-home role with occasional in-person meetings and training.

  • Your home office must be located within the state of Illinois.

  • Internet service with a direct connection to a cable or fiber modem capable of at least 25mbps (per your service plan; a monetary stipend may be provided to you). Wireless connections or DSL are not acceptable.

  • A dedicated quiet, private workspace.

  • Verizon conducts periodic home audits via webcam to ensure your workspace meets requirements.

  • The ability to self-manage in a remote work environment including setup of a company-provided ergonomic chair, desk, and computer equipment and ongoing proactive, skilled, and effective management of your home network and connections.

  • Demonstrated self-discipline, time management skills, resourcefulness, and the ability to work collaboratively with leaders and on a team - all in a remote work environment.

What you’ll be doing...

If you’re self-motivated, disciplined, and resourceful, our at-home role may be perfect for you. As a Customer Service Representative, you’ll be a problem solver, salesperson, troubleshooter, billing expert, and more - all while working remotely from the convenience of your home office, which must be located in the state of Utah.

  • Listening carefully to customers with patience and courtesy.

  • Troubleshooting customer problems and identifying solutions while leveraging your strong customer service and communication skills.

  • Educating customers and positioning Verizon solutions to drive and close sales.

  • Building customer relationships by earning their dedication and trust through unmatched customer experiences.


What we’re looking for...

You are positive and professional with a focus on solving problems and doing whatever it takes to make a difference with every customer every time. You can establish rapport with all kinds of people, listen attentively, and hone in on the most important issues. You explain things easily, in ways that people can understand. You are tech-savvy and know how to use that knowledge to find solutions.

You'll need to have:

  • Meet all home office requirements listed below.

  • High school diploma or GED.

  • One or more years of customer service and/or sales experience.

  • Your home office must be located in the state of Utah.

  • Willingness to work evenings, weekends, and holidays.

  • Demonstrated communication and customer service skills.

Home office requirements:

  • This is a work-from-home role with occasional in-person meetings and training.

  • Your home office must be located within the state of Utah.

  • Internet service with a direct connection to a cable or fiber modem capable of at least 25mbps (per your service plan; a monetary stipend may be provided to you). Wireless connections or DSL are not acceptable.

  • A dedicated quiet, private workspace.

  • Verizon conducts periodic home audits via webcam to ensure your workspace meets requirements.

  • The ability to self-manage in a remote work environment including setup of a company-provided ergonomic chair, desk, and computer equipment, and ongoing proactive, skilled, and effective management of your home network and connections.

  • Demonstrated self-discipline, time management skills, resourcefulness, and the ability to work collaboratively with leaders and on a team - all in a remote work environment.


What you’ll be doing...

If you’re self-motivated, disciplined, and resourceful, our at-home role may be perfect for you. As a Customer Service Representative, you’ll be a problem solver, salesperson, troubleshooter, billing expert, and more - all while working remotely from the convenience of your home office, which must be located in the state of Utah.

  • Listening carefully to customers with patience and courtesy.

  • Troubleshooting customer problems and identifying solutions while leveraging your strong customer service and communication skills.

  • Educating customers and positioning Verizon solutions to drive and close sales.

  • Building customer relationships by earning their dedication and trust through unmatched customer experiences.


What we’re looking for...

You are positive and professional with a focus on solving problems and doing whatever it takes to make a difference with every customer every time. You can establish rapport with all kinds of people, listen attentively, and hone in on the most important issues. You explain things easily, in ways that people can understand. You are tech-savvy and know how to use that knowledge to find solutions.

You'll need to have:

  • Meet all home office requirements listed below.

  • High school diploma or GED.

  • One or more years of customer service and/or sales experience.

  • Your home office must be located in the state of Utah.

  • Willingness to work evenings, weekends, and holidays.

  • Demonstrated communication and customer service skills.

Home office requirements:

  • This is a work-from-home role with occasional in-person meetings and training.

  • Your home office must be located within the state of Utah.

  • Internet service with a direct connection to a cable or fiber modem capable of at least 25mbps (per your service plan; a monetary stipend may be provided to you). Wireless connections or DSL are not acceptable.

  • A dedicated quiet, private workspace.

  • Verizon conducts periodic home audits via webcam to ensure your workspace meets requirements.

  • The ability to self-manage in a remote work environment including setup of a company-provided ergonomic chair, desk, and computer equipment, and ongoing proactive, skilled, and effective management of your home network and connections.

  • Demonstrated self-discipline, time management skills, resourcefulness, and the ability to work collaboratively with leaders and on a team - all in a remote work environment.

What you’ll be doing...

If you’re self-motivated, disciplined, and resourceful, our at-home role may be perfect for you. As a Customer Service Representative, you’ll be a problem solver, salesperson, troubleshooter, billing expert, and more - all while working remotely from the convenience of your home office, which must be located in the state of Arizona.

  • Listening carefully to customers with patience and courtesy.

  • Troubleshooting customer problems and identifying solutions while leveraging your strong customer service and communication skills.

  • Educating customers and positioning Verizon solutions to drive and close sales.

  • Building customer relationships by earning their dedication and trust through unmatched customer experiences.


What we’re looking for...

You are positive and professional with a focus on solving problems and doing whatever it takes to make a difference with every customer every time. You can establish rapport with all kinds of people, listen attentively, and hone in on the most important issues. You explain things easily, in ways that people can understand. You are tech-savvy and know how to use that knowledge to find solutions.

You'll need to have:

  • Meet all home office requirements listed below.

  • High school diploma or GED.

  • One or more years of customer service and/or sales experience.

  • Your home office must be located in the state of Arizona.

  • Willingness to work evenings, weekends, and holidays.

  • Demonstrated communication and customer service skills.

Home office requirements:

  • This is a work-from-home role with occasional in-person meetings and training.

  • Your home office must be located within the state of Arizona.

  • Internet service with a direct connection to a cable or fiber modem capable of at least 25mbps (per your service plan; a monetary stipend may be provided to you). Wireless connections or DSL are not acceptable.

  • A dedicated quiet, private workspace.

  • Verizon conducts periodic home audits via webcam to ensure your workspace meets requirements.

  • The ability to self-manage in a remote work environment including setup of a company-provided ergonomic chair, desk, and computer equipment, and ongoing proactive, skilled, and effective management of your home network and connections.

  • Demonstrated self-discipline, time management skills, resourcefulness, and the ability to work collaboratively with leaders and on a team - all in a remote work environment.


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