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U.S. Bancorp (stylized as us Bancorp) is an American bank holding company based in Minneapolis, Minnesota, and incorporated in Delaware. It is the parent company of the U.S. Bank National Association and is the fifth-largest banking institution in the United States.
Alabama, Arizona, Arkansas, Colorado, Florida, Georgia, , Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Mexico, North Dakota, Ohio, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, West Virginia, Wisconsin, and Wyoming.
Responsible for:
Answering incoming calls and assisting customers with questions and concerns related to their credit card accounts.
Properly diagnosing customer needs and proactively educating them about the features and benefits of credit card products and services.
Effectively utilizing system applications to achieve desired outcomesthe .
Documenting required information via system applications.
Retaining product and process knowledge.
Service Advisors are scheduled to work five days each week, including every other weekend, to include both Saturday and Sunday. Equitable days off are scheduled during the week in which a weekend shift is worked.
If hired, you must be able to attend six weeks of training Monday-Friday,
8 a.m. - 4:30 p.m. (dependent on class location time zones) and successfully complete required program testing. Once training is completed, and 90 days are spent in assigned shift, student schedules can be accommodated.
Increase your compensation!
► Receive hourly pay increases for providing service on additional products through our career path program.
► Earn 10% shift differential pay for shifts starting after 12:30 p.m.
► Base pay will be determined by experience.
We offer the opportunity for career growth and development in a supportive, professional and pleasant work environment, with a competitive salary and an outstanding benefits package including:
Health
Dental
Vision
Life insurance programs for the employee and family
Short and long term disability
Paid time off, including the opportunity to purchase additional vacation time
Generous tuition reimbursement program
Banking discounts
401K with company match and pension programs
Casual attire
Job Description
Offers products and services for U.S. Financial Sales primarily via inbound calls to existing and prospective customers in a centralized call center environment. Responds to incoming or makes outgoing calls to customers and potential customers. Discusses and assesses a wide range of personal financial needs and recommends and offers products or services that meet or exceed the customer's needs. Develops customer profiles for other specialized products such as trust, investments, etc., and sends profiles to appropriate product line support for follow-up sales calls. Provides customer service responding to questions about accounts and resolving various problems and processing errors. Interfaces with other sales staff and ensures referrals are responded to in a timely manner. This position requires National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z. You will be subject to the required registration process, which includes a criminal background and credit check. Failure to meet or maintain any of the NMLS registration requirements, including maintaining a satisfactory criminal and credit record, may result in a rescission of your offer or termination of employment.
Basic Qualifications - High school diploma or equivalent - One to two years of sales or related experience Preferred Skills/Experience - Excellent telephone and interpersonal skills - Effective selling and referral skills - Good knowledge of systems and procedures - Proven commitment to high-quality customer service - Good time management skills to maximize the number of clients that can be assisted while maintaining a high level of customer service - Strong verbal communication skills.
Job Description
Prepares and processes mortgage loan records, files and correspondence from application through approval. Assures compliance with bank, regulatory, and investor guidelines and customer service standards. Communicates with customers, internal staff, brokers, counsel, title companies, etc. to respond to inquiries, resolve problems and obtain all necessary documentation required for the file.
Basic Qualifications - High school diploma or equivalent - Three or more years of experience in mortgage loan processing and closing activities Preferred Skills/Experience - Well-developed ability to manage multiple tasks/projects and deadlines simultaneously - Thorough knowledge of loan processing and closing policies, procedures, documents, underwriting requirements, governmental and agency requirements, terminology, and automated processing systems - Thorough knowledge of credit policies and approval processes - Effective verbal and written communication skills
Benefits: Take care of yourself and your family with U.S. Bank employee benefits. We know that healthy employees are happy employees, and we believe that work/life balance should be easy to achieve. That's why we share the cost of benefits and offer a variety of programs, resources, and support you need to bring your full self to work and stay present and committed to the people who matter most - your family.
Job Description
Manages and coordinates the activities for assigned Direct Lending Underwriting department. Ensures quality service and effective support for all of the assigned internal and external customers. Administers corporate policies and procedures and ensures compliance with applicable laws and regulations. Conducts the underwriting review process in a manner designed to minimize the bank's risk while employing problem resolution techniques in approving loans. Provides support and training for all staff, including underwriting guidelines for underwriting staff.
Basic Qualifications - Bachelor's degree, or equivalent work experience - Eight to ten years of related underwriting experience - Two or more years of supervisory experience Preferred Skills/Experience - Advanced knowledge of underwriting functions, systems, policies and procedures for the assigned area(s) - Thorough knowledge of all aspects of lending and underwriting practices - Thorough knowledge of applicable credit products, programs, financial analysis and related documentation as applicable - Good organizational, managerial, and project management skills - Well-developed customer relations skills - Excellent interpersonal, verbal, and written communication skills - Excellent supervisory and management skills - Ability to manage multiple tasks - Well-developed knowledge of banking operations and human resources
Benefits: Take care of yourself and your family with U.S. Bank employee benefits. We know that healthy employees are happy employees, and we believe that work/life balance should be easy to achieve. That's why we share the cost of benefits and offer a variety of programs, resources and support you need to bring your full self to work and stay present and committed to the people who matter most - your family.
Learn all about U.S. Bank employee benefits, including tuition reimbursement, retirement plans and more, by visiting usbank.com/careers.
Job Description
Analyzes and evaluates residential loan applications originated by U.S. Bank branch offices in accordance with industry and business unit standards. Gathers analyzes and interprets all types of credit information for existing and prospective retail banking customers in order to maximize credit and minimize risk and potential loss. Develops and maintains a loan underwriting portfolio consistent with the Bank's guidelines for credit quality and Investor or Insurer standards. Approves and/or denies loans within certain limits and makes credit structure and loan eligibility decisions.
Basic Qualifications - Bachelor's degree, or equivalent work experience - Five or more years of mortgage underwriting experience Preferred Skills/Experience - Advanced understanding of factors affecting real estate values and credit analysis - Good mathematical skills - Proficient computer navigation skills - Excellent verbal and written communication skills - Experience with FHA, VA and HUD loans - FHA Direct Endorsement Underwriting designation - VA Staff Appraisal Reviewer (SAR) designation
Benefits: Take care of yourself and your family with U.S. Bank employee benefits. We know that healthy employees are happy employees, and we believe that work/life balance should be easy to achieve. That's why we share the cost of benefits and offer a variety of programs, resources and support you need to bring your full self to work and stay present and committed to the people who matter most - your family.
Learn all about U.S. Bank employee benefits, including tuition reimbursement, retirement plans, and more, by visiting usbank.com/careers.
Telecommute - $15,000 Sign on Bonus
job Description
Analyzes and evaluates residential loan applications originated by U.S. Bank branch offices in accordance with industry and business unit standards. Gathers, analyzes and interprets all types of credit information for existing and prospective retail banking customers in order to maximize credit and minimize risk and potential loss. Develops and maintains a loan underwriting portfolio consistent with the Bank's guidelines for credit quality and Investor or Insurer standards. Approves and/or denies loans within certain limits and makes credit structure and loan eligibility decisions.
Basic Qualifications - Bachelor's degree, or equivalent work experience - Seven or more years of mortgage underwriting experience Preferred Skills/Experience - Advanced understanding of factors affecting real estate values and credit analysis
- Advanced understanding of personal and business tax returns and all schedules
- Experience with manual underwriting in a live production environment - Good mathematical skills - Proficient computer navigation skills - Excellent verbal and written communication skills
Benefits: Take care of yourself and your family with U.S. Bank employee benefits. We know that healthy employees are happy employees, and we believe that work/life balance should be easy to achieve. That's why we share the cost of benefits and offer a variety of programs, resources and support you need to bring your full self to work and stay present and committed to the people who matter most - your family.
Learn all about U.S. Bank employee benefits, including tuition reimbursement, retirement plans and more, by visiting usbank.com/careers.
Job Description
The responsibilities of this role are as follows:
Analyze, evaluate and approve indirect consumer loan and lease applications, including auto loans and leases in accordance with industry standards.
Manage and execute underwriting decisions for dealer relationships as well as building relationships that will grow loan volumes and credit quality with the assigned dealerships.
Work to sell U.S. Bank products to deepen dealer relationships.
Analyze and interpret all types of credit information for existing and prospective retail banking customers in order to maximize credit and minimize risk and potential loss.
Develop and maintain a loan and lease portfolio consistent with the Bank's guidelines for credit quality and pricing. Approves and/or denies loans within certain limits and makes credit structure and loan pricing decisions.
Basic Qualifications - Bachelor's degree, or equivalent work experience - Four or more years of experience in credit analysis and/or underwriting loans Preferred Skills/Experience
- Auto loan underwriting experience preferred - Well-developed ability to analyze and interpret credit quality information - Thorough knowledge in credit and risk analysis, underwriting, administration, policy and procedure - Demonstrated effective judgment in making loan decisions - Thorough knowledge of accounting and finance principles - Proficient computer skills, especially Microsoft Office applications - Effective verbal communication and writing/documentation skills
Benefits: Take care of yourself and your family with U.S. Bank employee benefits. We know that healthy employees are happy employees, and we believe that work/life balance should be easy to achieve. That's why we share the cost of benefits and offer a variety of programs, resources and support you need to bring your full self to work and stay present and committed to the people who matter most - your family.
Job Description
Responsible for directing the day-to-day activities of a designated Mortgage Underwriting Team. Analyzes and evaluates residential loan applications originated by U.S. Bank branch offices in accordance with industry and business unit standards. Gathers, analyzes, and interprets all types of credit information for existing and prospective retail banking customers in order to maximize credit and minimize risk and potential loss. Develops and maintains a loan underwriting portfolio consistent with the Bank's guidelines for credit quality and Investor or Insurer standards. Approves and/or denies loans within certain limits and makes credit structure and loan eligibility decisions.
Basic Qualifications
- Bachelor's degree, or equivalent work experience
- Five to seven years of mortgage underwriting operations experience
- One to three years of experience in a leadership role
Preferred Skills/Experience
- Advanced understanding of factors affecting real estate values and credit analysis
- Strong mathematical skills
- Proficient computer skills
- Excellent verbal and written communication skills
- VA Staff Appraisal Reviewer (SAR) designation preferred
- FHA Direct Endorsement underwriting designation preferred
Benefits: Take care of yourself and your family with U.S. Bank employee benefits. We know that healthy employees are happy employees, and we believe that work/life balance should be easy to achieve. That's why we share the cost of benefits and offer a variety of programs, resources and support you need to bring your full self to work and stay present and committed to the people who matter most - your family.
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