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Get your career moving with the world’s largest do-it-yourself moving and self-storage company. Read employee reviews, salaries, and benefits here
Based in Phoenix, Arizona, U-Haul has locations in all 50 states and 13 Canadian Provinces and Territories. U-Haul was founded in 1945 by Leonard Shoen (L. S. "Sam" Shoen) in Ridgefield, Washington. L.S. expanded U-Haul through franchising with gas stations. Today, U-Haul has expanded into more than trucks and trailers. U-Haul moving products and closely related services create a need for motivated team members in areas such as customer service, call center, management, IT, and more.
U-Haul offers its Roadside Assistance Team members:
Education and work from home!
Various schedules to fit a 24/7 operation!
Career paths available including work from home!
Hourly base pay.
Opportunity for base pay merit increases based on performance and acquired skill sets.
Bilingual differential hourly base pay.
Part-time benefits include skill sets Medical Reimbursement Indemnity Plan, Rx Savings Plus Discount Plan, Dental Plan, Vision Plan, Retirement Savings 401(k) Plan.
Minimum Qualifications:
Intermediate keyboarding and computer skills.
Active and Attentive listener.
Ability to type while talking (40 WPM or higher is a plus).
Ability to formulate sentences through written text.
Ability to navigate and use multiple computer programs at once.
Excellent verbal communication and listening skills.
Clear speaking voice.
General knowledge of U.S. and Canada geography.
General knowledge of how to map a location using various programs or applications.
Willingness to incorporate feedback to constantly improve performance.
Possess can-do-confidence.
Education and Development Explained:
Self-motivated education at our very own U-Haul University.
Self-motivated supplementary eLearning.
Assist customers within the first week of employment.
Customer interactions with instructors’ support during initial education.
Skillset-driven continued education coordinated by your manager.
Fast-paced, hands-on instruction with a set schedule.
Learn and begin performing some of your job duties with customers on the first day.
Scheduling for the Business Need
The total 6 am8 pm number of hours scheduled each week will be based on business needs.
24/7 operation hiring for all hours.
We need you to work at least one weekend day. If you want to work both that’s great!
Working holidays is possible. We are open and customers need our help.
Must be available between 6 am-8 pm (Arizona Time)
Work From Home 145 locations
Location:
2727 N Central Ave, Phoenix, Arizona 85004 United States of Americ
If you are self-motivated and enjoy a fast-paced environment where you have the opportunity to learn and grow, then a job as a U-Haul contact center agent might be for you. Start helping customers as soon as the first week after self-paced and instructor-led education and participate in professional development with weekly coaching and ongoing education. This is a part-time position and is 100% work from home – perfect for students and teachers, or someone looking for a second job!
Contact Center agents take back-to-back, incoming calls from customers who need help with U-Haul products and services. Primary duties include:
Assisting customers with quoting rental rates, sales, and earning new business.
Providing customer service to existing businesses, such as making changes to reservations, answering questions, helping with customer concerns, and taking storage payments.
Contact Center Team members ...
Follow specific methods and procedures while assisting the customer.
Master required scripts and customer advisements.
Provide excellent customer service.
Use good time management practices.
Work well with others and are a team player.
This job might be for you if:
You enjoy helping people and problem-solving.
You like a fast pace starting day one and staying busy every day.
You enjoy working closely with your manager and receiving daily feedback.
You are comfortable learning and using multiple computer programs.
U-Haul offers its Contact Center Agents:
Hourly base, plus sales commissions. Hourly base pay $13.00 per hour!
Work from home Contact Center career path available
Opportunity for base pay merit increases based on performance
Part-time benefits include: Medical Reimbursement Indemnity Plan, Rx Savings Plus Discount Plan, Dental Plan, Vision Plan, Retirement Savings 401(k) Plan
Minimum Qualifications:
Proficient keyboarding and computer skills.
Ability to navigate and use multiple computer programs at once.
Excellent verbal communication and listening skills.
Clear speaking voice.
General knowledge of U.S. geography.
Willingness to incorporate feedback to constantly improve performance.
You must have a quiet, private work area.
Ability to meet all technical requirements
Training and Education Explained:
Fast-paced, hands-on education working with your manager from day one.
Self-paced education at our very own U-Haul University online.
Learn and begin performing some of your job duties with customers the first week.
Build on your skill-set through on-the-job, continued education.
Begin performing additional job duties with the customer as you learn them.
Scheduling Requirements
The total number of hours scheduled each week will be based on business needs.
Be available to work between 6 am - 6 pm (all in Arizona time).
We need you to work at least one weekend day. If you want to work both that’s great!
6 hours are required on the weekends.
Working holidays are required. We are open and customers need our help.
Tampa, Florida
Location:
2311 Angel Oliva Senior St, Tampa, Florida 33605 United States of America
Are you a critical thinker and a problem solver? Are you looking for a company with growth opportunities? Do you enjoy assisting customers on the phone?
If you answered yes to all of these, then this opportunity is for you!
In this role, you will take incoming calls from customers resolving customer concerns as well as assisting with product knowledge, reservation, and rental assistance. We may need to work hand in hand with other team members to craft an acceptable solution for the customer’s concern. Customer Service agents are also expected to assist customers with product suggestions, as well as offer additional products and services to existing customers.
U-Haul offers its Customer Service Agents:
Paid Education!
Customer Service career path options
Part-time benefits include: Medical Reimbursement Indemnity Plan, Rx Savings Plus Discount Plan, Dental Plan, Vision Plan, Retirement Savings 401(k) Plan
Training/Education:
We offer on-the-job education which allows you the opportunity to learn and begin performing some of your job duties right away while helping customers. This role offers hands-on education working with your manager from day one, and self-paced education at our very own U-Haul University online.
Customer Service Agent Minimum Qualifications:
Intermediate keyboarding and computer skills
The ability to type 50 wpm
Excellent written and verbal communication as well as comprehension skills
General knowledge of U.S. geography
General Customer Service experience and problem-solving
Scheduling:
Must be available between the following times, based on Arizona time.
Mon – Sun 4am and 1pm AZ time
OR
Mon – Sun 7am to 4pm AZ time
OR
Mon - Sun 2pm to 11pm AZ time
Must have 10 hours of availability on the weekends
Working holidays are required. We are open 365 days a year and this department is staffed 24 hours a day.
Atlanta East, Georgia
Sales and Reservations Agents take back-to-back, incoming calls from customers who need help with U-Haul products and services. Primary duties include:
Serving customers with quoting rental rates and earning new business through sales and cross-selling.
Providing support to customers with existing business - making changes to reservations, answering general questions, helping customers with concerns, and taking storage payments.
Sales and Reservations Team Members …
Provide superb customer service.
Learn and sell the benefits of doing business with U-Haul.
Master required scripts and customer advisements.
Use good time management practices.
Work well with others and are a team player.
This job might be for you if:
You enjoy helping people and problem-solving.
You like a fast pace and enjoy staying busy every day.
You enjoy working closely with your Manager and receiving coaching on how to be even more successful.
You are comfortable learning and using multiple computer programs.
You are comfortable with sales, and cross-selling products and services.
U-Haul offers its Sales and Reservations Agents:
The hourly base of $13, plus discretionary sales bonus – the potential to earn $17-20 per hour!
Work from home Contact Center career paths available.
Opportunity for base pay merit increases based on performance.
Part-time benefits include Medical Reimbursement Indemnity Plan, Rx Savings Plus Discount Plan, Dental Plan, Vision Plan, Retirement Savings 401(k) Plan.
Minimum Qualifications:
Must be 16 years of age or older.
Positive, upbeat, self-motivated with a “can-do” attitude.
Proficient keyboarding and computer skills.
Ability to navigate and use multiple computer programs at once.
Excellent verbal communication and listening skills.
Clear speaking voice.
General knowledge of U.S. geography.
Willingness to incorporate feedback to constantly improve performance.
You must have a quiet, private work area.
Ability to meet all technical requirements.
Education Explained:
Fast-paced, hands-on initial education.
Mix of instructor-led classes, and e-Learning through our very own U-Haul University.
Learn and begin performing some of your job duties with customers the first week.
Build on your skill set through continuous coaching and education.
Location:
2721 N Central Ave, Phoenix, Arizona 85036 United States of America
Company: Oxford Life Insurance Company was founded in 1965 and is a member of AMERCO, a publicly-traded financial holding network. America's other significant holdings include U-Haul International and Republic Western Insurance Company. Our fast-paced, growing company is seeking eager, qualified, customer-centric individuals to join our team.
Job Title: Oxford – Bilingual Spanish Customer Service Representative M-F, No Weekends **REMOTE POSITION**
Job Overview: We are seeking a qualified Bilingual Spanish Customer Service Representative to join our Customer Service Department. The ideal candidate will answer inbound calls from clients and agents referring to existing policies for Life Insurance, Annuity, and Medicare Supplement. The CSR will be responsible for providing quality customer service on every call, documenting all necessary information; processing requests and making outbound follow-up calls when necessary.
Responsibilities and Duties: This list is not exhaustive and may be supplemented as necessary;
Answer inbound calls/Make outbound follow up calls
Provide quality customer service on all calls
Maintain high level of professionalism and establish a positive rapport with every caller
Document all necessary information to customers account
Manage personal metrics
Maintain acceptable and predictable attendance
Train on all company products
Assist other team members when necessary
Assist Supervisor with projects/additional items when needed
Training:
Initial training will be on Oxford’s Life Insurance product, our systems, and policies and procedures. Approximately 5 weeks
Future training classes of approximately 2 weeks will be conducted for our Medicare Supplement and Annuity products
Training on all 3 products should be completed within the first year of employment
Training through Zoom and Microsoft Teams
Qualifications:
Technical Requirements “Must Have”:
Computer
2 Monitors
A USB headset with a microphone
A webcam for use interacting with your Supervisor (Not for use with customers)
Minimum Internet speed requirements of 1MG upload, 20MG download. (Preferable - high-speed cable internet) Use of Wi-Fi is permitted if it meets all security-related criteria. If security requirements are not met and/or Wi-Fi is determined to cause tech difficulty a hard-wired connection will be required.
Antivirus software
Required:
Bilingual Spanish
High School Diploma
Positive and professional phone etiquette
Excellent organizational and time management skills
Ability to work individually as well as with a team
Excellent written and documentation skills
Computer Skills
Call Center experience
Customer Service experience
Must be able to provide workspace at home that is safe, suitable for work, and provide a distraction-free environment from background noises that may distract member or customer
Preferred:
Prior knowledge of the Insurance field
Perks of joining the team:
Get your career moving with a company that empowers team members to the healthiest version of themselves! We provide robust wellness benefits, events, and resources to help team members become the happiest and healthiest they can be.
(Work From Home)San Antonio, Texas
Sales and Reservations Agents take back-to-back, incoming calls from customers who need help with U-Haul products and services. Primary duties include:
· Serving customers with quoting rental rates and earning new business through sales and cross-selling.
· Providing support to customers with existing business - making changes to reservations, answering general questions, helping customers with concerns, and taking storage payments.
Sales and Reservations Team Members ...
· Provide superb customer service.
· Learn and sell the benefits of doing business with U-Haul.
· Master required scripts and customer advisements.
· Use good time management practices.
· Work well with others and are a team player.
This job might be for you if:
· You enjoy helping people and problem-solving.
· You like a fast pace and enjoy staying busy every day.
· You enjoy working closely with your Manager and receiving coaching on how to be even more successful.
· You are comfortable learning and using multiple computer programs.
· You are comfortable with sales, and cross-selling products and services.
U-Haul offers its Sales and Reservations Agents:
· Hourly base of $13, plus discretionary sales bonus – the potential to earn $17-20 per hour!
· Work from home Contact Center career paths available.
· Opportunity for base pay merit increases based on performance.
· Part-time benefits include Medical Reimbursement Indemnity Plan, Rx Savings Plus Discount Plan, Dental Plan, Vision Plan, Retirement Savings 401(k) Plan.
Minimum Qualifications:
· Must be 16 years of age or older.
· Positive, upbeat, self-motivated with a “can-do” attitude.
· Proficient keyboarding and computer skills.
· Ability to navigate and use multiple computer programs at once.
· Excellent verbal communication and listening skills.
· Clear speaking voice.
· General knowledge of U.S. geography.
· Willingness to incorporate feedback to constantly improve performance.
· You must have a quiet, private work area.
· Ability to meet all technical requirements.
Education Explained:
· Fast-paced, hands-on initial education.
· Mix of instructor-led classes, and e-Learning through our very own U-Haul University.
· Learn and begin performing some of your job duties with customers the first week.
· Build on your skillset through continuous coaching and education.
Scheduling Requirements:
· a Total number of hours scheduled each week will be based on business need.
· Available to work between 6 A.M. – 6 P.M. (MST).
· Work at least one weekend day per week for at least one six (6) hour shift. Working two is preferred.
· Working holidays is required. We are open and customers need our help.
(Work From Home)145 US locations
Location:
2727 N Central Ave, Phoenix, Arizona 85004 United States of America
This is a part-time position and is 100% work from home – perfect for students and teachers, or someone looking for a second job!
Contact Center agents take back-to-back, incoming calls from customers who need help with U-Haul products and services. Primary duties include:
Assisting customers with quoting rental rates, sales, and earning new business.
Providing customer service to existing businesses, such as making changes to reservations, answering questions, helping with customer concerns, and taking storage payments.
Contact Center Team members ...
Follow specific methods and procedures while assisting the customer.
Master required scripts and customer advisements.
Provide excellent customer service.
Use good time management practices.
Work well with others and are a team player.
This job might be for you if:
You enjoy helping people and problem-solving.
You like a fast pace starting day one and staying busy every day.
You enjoy working closely with your manager and receiving daily feedback.
You are comfortable learning and using multiple computer programs.
U-Haul offers its Contact Center Agents:
Hourly base, plus sales commissions. Hourly base pay $13.00 per hour!
Work from home Contact Center career path available
Opportunity for base pay merit increases based on performance
Part-time benefits include: Medical Reimbursement Indemnity Plan, Rx Savings Plus Discount Plan, Dental Plan, Vision Plan, Retirement Savings 401(k) Plan
Minimum Qualifications:
Proficient keyboarding and computer skills.
Ability to navigate and use multiple computer programs at once.
Excellent verbal communication and listening skills.
Clear speaking voice.
General knowledge of U.S. geography.
Willingness to incorporate feedback to constantly improve performance.
You must have a quiet, private work area.
Ability to meet all technical requirements
Training and Education Explained:
Fast-paced, hands-on education working with your manager from day one.
Self-paced education at our very own U-Haul University online.
Learn and begin performing some of your job duties with customers the first week.
Build on your skill-set through on-the-job, continued education.
Begin performing additional job duties with the customer as you learn them.
Scheduling Requirements
The total number of hours scheduled each week will be based on business needs.
Be available to work between 6 am - 6 pm (all in Arizona time).
We need you to work at least one weekend day. If you want to work both that’s great!
6 hours are required on the weekends.
Working holidays are required. We are open and customers need our help.
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