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TTEC Customer Service remote



Our TTEC work-from-home team has 41 preferred residency states. We do not hire residents of AK, CA, HI, or outside of the United States. Pay to start at $15.00 per hr

TTEC at home

Now is the time to do this all from your contemporary home office through our TTEC at home program. We don’t miss a beat for our clients and their customers. And we don’t miss a beat for you. As a TTEC at home team member, you'll enjoy the same benefits, training, and customized support to be successful in your position as associates at our physical locations. We stay connected through video meetings, regular coaching sessions, collaborative forums, and yes even fun engagement activities so you can connect with colleagues from across the country both professionally and personally. And last but not least, a work-at-home associate job can level up into a full career through our gamified training and career development. Read employee reviews here.




What You Can Expect

  • Knowledgeable, encouraging, supporting,, and present leadership

  • Diverse and community-minded organization

  • Career growth and lots of learning opportunities for aspiring minds

  • The base hourly wage of $15.75, or prevailing local minimum wage, whichever is higher.

  • And yes...all the competitive performance bonus opportunities, health and wellbeing, financial and income protection, and paid leave benefits you'd expect and maybe a few that would pleasantly surprise you. For full details on our benefits, visit https://mybenefits.ttec.com/us/candidates/.

Why You? What You Bring

Connections are everything here at TTEC. That means we connect with our customers, our teammates, and most importantly with you. And the ability to connect yourself is what you bring to the table… along with the following:

  • Experience working in a travel agency or travel-related business

  • GDS software such as SABRE preferred

  • High school graduate or equivalent

  • Exceptional communication skills

  • Ability to thrive in a dynamic environment

  • A quiet, private place in your home where you can work without background noise (trust us, you'll appreciate the quiet.

What You Can Expect

  • Knowledgeable, encouraging, supporting and present leadership

  • Diverse and community-minded organization

  • Career growth and lots of learning opportunities for aspiring minds

  • $12.75 per hour (may be dependent on local minimum wage guidelines)

  • And yes...all the competitive performance bonus opportunities, health and wellbeing, financial and income protection, and paid leave benefits you'd expect, and maybe a few that would pleasantly surprise you. For full details on our benefits, visit https://mybenefits.ttec.com/us/candidates/.

Why You? What You Bring Connections are everything here at TTEC. That means we connect with our customers, our teammates and most importantly with you. And the ability to connect yourself is what you bring to the table… along with the following:

  • High school graduate or equivalent

  • Exceptional communication skills

  • Ability to thrive in a dynamic environment

  • Six months or more of technical support experience

  • A quiet, private place in your home where you can work without background noise (trust us, you'll appreciate the quiet)

The Equipment You'll Need

  • Your own computer with these technical requirements (sorry no Apple, Chrome OS or tablets)

  • Internet speed > 15 Mbps. A hardwired direct connection to your home router is recommended. Wi-Fi connections are permitted on some assignments

  • While we recommend a USB wired headset, if you have a headset already, you may be able to use that (except for Bluetooth headsets)

  • Smartphone or another device that runs IOS or Android (iPad etc.) for your daily log-in.

We're hiring and are looking to connect with you to help us deliver exceptional customer service experiences as a Work from Home Sales Representative - Inbound. This position requires open availability 7 days a week.

Potential work schedule example:

Saturday&Sunday: 11:30am-8:00pm CST

Monday, Tuesday, & Wednesday: 1:30pm-10:00pm CST.

What you can expect:

• Fun, talented and witty teammates

• Knowledgeable, encouraging, and present leadership

• Family-friendly environment

• Free-spirited, theme-based employee events

• Diverse and community-minded organization

• Career growth and lots of learning opportunities for aspiring minds

• Guaranteed base wage plus commission - top reps earn $33k-$37k/year

• And yes…all the competitive performance bonus opportunities, health and wellbeing, financial and income protection, and paid leave

benefits you'd expect and maybe a few that would pleasantly surprise you. For full details on our benefits, visit

https://mybenefits.ttec.com/us/candidates/.

What You'll be Doing

You take a problem and turn it into a solution. Delivering amazing experiences brings a smile to your face and you find it very rewarding. You'll use your “get it done”, high-energy, professional approach to answer in-bound calls (and emails) from customers. You'll help people every single day by taking calls, actively listening to understand customers' needs, and answering questions.


What You’ll be Doing Do you have a passion for helping others and giving them peace of mind? Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one. In this role, you’ll be responding to phone, web entry and chat inquiries about a corporate suite of tax products and software.

During a Typical Day, You’ll • Answer incoming and support outgoing follow up communications from customers via phone, chat or web entry • Work on cases and tickets • Conduct research to provide answers for customers to resolve their issues

What You Bring to the Role • 2 years or more of customer service experience • Associate degree or higher education • Recognize, apply, and explain your product or service knowledge • Computer savvy with experience working in Excel, Adobe, Salesforce and preferably tax software

What You Can Expect • Knowledgeable, encouraging, supporting, and present leadership • Diverse and community-minded organization • Career growth and lots of learning opportunities for aspiring minds • The base hourly wage for this role is $15.00/hour or local prevailing minimum wage, whichever is higher. • And yes...all the competitive performance bonus opportunities, health and wellbeing, financial and income protection, and paid leave benefits you'd expect, and maybe a few that would pleasantly surprise you. For full details on our benefits, visit https://mybenefits.ttec.com/us/candidates/.


What You Can Expect

  • Knowledgeable, encouraging, supporting, and present leadership

  • Diverse and community-minded organization

  • Career growth and lots of learning opportunities for aspiring minds

  • TTEC at home offers full-time regular positions. Depending on the program, role, and local minimum wage guidelines, base hourly wage of $15.00 to $17.00/hour.

  • And yes...all the competitive performance bonus opportunities, health and wellbeing, financial and income protection, and paid leave benefits you'd expect, and maybe a few that would pleasantly surprise you. For full details on our benefits, visit https://mybenefits.ttec.com/us/candidates/.

What You’ll be Doing Do you have a passion for helping others and giving them peace of mind? Whether it's getting answers for customers quickly, consulting on insurance products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one. We'll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible. And we trust you already have the necessary ingredient that can't be taught-a caring and supportive nature that will shine through as you help customers through some of the more difficult times in their lives. You'll also have a chance to make great new friends and grow your career in a high-energy, family-friendly atmosphere.

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