TTEC hires in all US states except residents of AK, CA, HI, or outside of the United States
As a TTEC at home team member, you'll enjoy the same benefits, training, and customized support to be successful in your position as associates at our physical locations. We stay connected through video meetings, regular coaching sessions, collaborative forums, and yes even fun engagement activities so you can connect with colleagues from across the country both professionally and personally. And last but not least, a work-at-home associate job can level up into a full career through our gamified training and career development. Read employee reviews here
What You Can Expect
Knowledgeable, encouraging, supporting, and present leadership
Diverse and community-minded organization
Career growth and lots of learning opportunities for aspiring minds
TTEC at home offers full-time, part-time, and seasonal roles. Depending on the program, role, and local minimum wage guidelines, base hourly wages range from $11.50 to $16.00.
And yes...all the competitive performance bonus opportunities, health and wellbeing, financial and income protection, and paid leave benefits you'd expect, and maybe a few that would pleasantly surprise you. For full details on our benefits, visit https://mybenefits.ttec.com/us/candidates/.
Why You? What You Bring
Connections are everything here at TTEC. That means we connect with our customers, our teammates and most importantly with you. And the ability to connect yourself is what you bring to the table… along with the following:
High school graduate or equivalent
Exceptional communication skills
Ability to thrive in a dynamic environment
Six months or more of customer service experience
A quiet, private place in your home where you can work without background noise (trust us, you'll appreciate the quiet)
What You’ll be Doing Do you have a passion for helping others and giving them peace of mind? Whether it's getting answers for customers quickly, consulting on health-related products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one. We'll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible. And we trust you already have the necessary ingredient that can't be taught-a caring and supportive nature that will shine through as you help customers through some of the more difficult times in their lives. You'll also have a chance to make great new friends and grow your career in a high-energy, family-friendly atmosphere. On a typical day, you’ll
• Be providing full lifecycle customer service where you could accept inbound or might be calling out to provide follow up on a concern • Maintain customer accounts and information • Respond to customer inquiries with compassion and active listening and support the best solution in an efficient manner • Resolve customer technical issues with patience and understanding • Identify additional needs customers may have and help them to upgrade products or services
Why You? What You Bring
• High-speed internet connection (>15 Mbps) • Excellent communication skills – for us that means you can adapt to new and different situations, read the behavior of others, have difficult conversations with ease, and defuse and resolve conflict. In other words, you have the gift of gab • Empathy is the key • Ability to adapt and excel in a fast-paced work environment • Integrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared) • High school diploma or equivalent is the minimum and… with education… more is better • Handy with MS Windows and other computer applications • The passion and drive to make a difference
Our TTEC work-from-home team has 41 preferred residency states. We do not hire residents of AK, CA, HI or outside of the United States.
We’re hiring and are looking to connect with you to help us deliver exceptional customer service experiences as a Work from Home Travel Representative.
What You Can Expect
Knowledgeable, encouraging, supporting, and present leadership
Diverse and community-minded organization
Career growth and lots of learning opportunities for aspiring minds
The base hourly wage of $15.75, or prevailing local minimum wage, whichever is higher.
And yes...all the competitive performance bonus opportunities, health and wellbeing, financial and income protection, and paid leave benefits you'd expect, and maybe a few that would pleasantly surprise you. For full details on our benefits, visit https://mybenefits.ttec.com/us/candidates/.
Why You? What You Bring
Connections are everything here at TTEC. That means we connect with our customers, our teammates and most importantly with you. And the ability to connect yourself is what you bring to the table… along with the following:
Experience working in a travel agency or travel-related business
GDS software such as SABRE preferred
High school graduate or equivalent
Exceptional communication skills
Ability to thrive in a dynamic environment
A quiet, private place in your home where you can work without background noise (trust us, you'll appreciate the quiet)
A government public trust clearance is required for this position. This position is currently available only to residents of Alabama, Arizona, Arkansas, Florida, Georgia, Kansas, Kentucky, Missouri, Montana, Nevada, North Carolina, Oklahoma, South Carolina, Tennessee, and Texas.
What You’ll Be Doing
TTEC supports a number of government contracts for both long-term and short-term assignments. When a national emergency strikes, we’re at the ready. These positions are fulfilling as you support those US residents when they are at their time of need.
Consult with your neighbors on the available services that can support their situation
Provide the best solutions for their need via a variety of communication channels that could include voice, email, or chat
Respond to customer inquiries with active listening
Resolve customer issues with patience and understanding
Why You? What You Bring
Connections are everything here at TTEC Which means we connect with our customers, our teammates, and most importantly with you. And the ability to connect yourself is what you bring to the table… along with the following
Requires an active government public trust clearance (updated within the past 3 years). If you do not currently hold an active public trust clearance, be prepared to complete the stringent requirements required by the Department of Homeland Security.
Exceptional conversational English verbal and written communication skills
Customer service experience or customer service-oriented skills such as empathy, active listening, and resolution-minded aptitude
Handy with MS Windows and other computer applications
High school diploma or equivalent
High-speed internet connection (>15 Mbps)
What You Can Expect
Knowledgeable, encouraging, supporting, and present leadership
Diverse and community-minded organization
Career growth and lots of learning opportunities for aspiring minds
The base hourly wage is $19.50 or the local minimum wage whichever is higher
And yes...all the competitive performance bonus opportunities, health and wellbeing, financial and income protection, and paid leave benefits you'd expect, and maybe a few that would pleasantly surprise you. For full details on our benefits, visit https://mybenefits.ttec.com/us/candidates/.
On a typical day, you'll
Parts Ordering and Status
Backordered item ETA
Order cancelation
Parts Pricing
Place outbound phone calls to dealerships to follow up on recent inquiries
Grow personally and professionally
Gain experience and pursue a career
Why You? What You Bring
Connections are everything here at TTEC. That means we connect with our customers, our teammates, and most importantly with you. And the ability to connect yourself is what you bring to the table… along with the following:
Must be fluent in French and English
Minimum of 2 years experience as an automotive parts specialist
Thorough knowledge of automobile mechanical and electronic functions
Excellent computer skills
Ability to multi-task
Excellent communication skills
A quiet, private place in your home where you can work without background noise (trust us, you'll appreciate the quiet)
The Equipment You'll Need
Your own computer with these technical requirements (sorry no Apple, Chrome OS or tablets)
Internet speed > 15 Mbps. A hardwired direct connection to your home router is recommended. Wi-Fi connections are permitted on some assignments
While we recommend a USB wired headset, if you have a headset already, you may be able to use that (except for Bluetooth headsets)
Smartphone or another device that runs IOS or Android (iPad etc.) for your daily log-in
What You Can Expect
Knowledgeable, encouraging, supporting, and present leadership
Diverse and community-minded organization
Career growth and lots of learning opportunities for aspiring minds
$12.75 per hour (may be dependent on local minimum wage guidelines)
And yes...all the competitive performance bonus opportunities, health and wellbeing, financial and income protection, and paid leave benefits you'd expect, and maybe a few that would pleasantly surprise you. For full details on our benefits, visit https://mybenefits.ttec.com/us/candidates/.
Why You? What You Bring Connections are everything here at TTEC. That means we connect with our customers, our teammates, and most importantly with you. And the ability to connect yourself is what you bring to the table… along with the following:
High school graduate or equivalent
Exceptional communication skills
Ability to thrive in a dynamic environment
Six months or more of technical support experience
A quiet, private place in your home where you can work without background noise (trust us, you'll appreciate the quiet)
We’re hiring and are looking to connect with you to help us deliver exceptional customer service experiences as a Work from Home Insurance Customer Support Associate.
What You Can Expect • Knowledgeable, encouraging, supporting, and present leadership • Diverse and community-minded organization • Career growth and lots of learning opportunities for aspiring minds • $15 per hour (may be dependent on local minimum wage guidelines) • And yes...all the competitive performance bonus opportunities, health and wellbeing, financial and income protection, and paid leave benefits you'd expect, and maybe a few that would pleasantly surprise you. For full details on our benefits, visit https://mybenefits.ttec.com/us/candidates/. What You'll Be Doing As an Insurance Customer Support Associate, you’ll work directly with external brokers to establish rapport/connection and build confidence in our Healthcare Insurance. This is a business-savvy individual with strong customer service experience. You will primarily be responsible for educating, supporting, and updating our Brokers throughout the entire lifecycle. • Identify and rectify any complicated Broker, Group or Member related issues relating to our insurance benefits, claim processes, enrollment, and billing processes for all lines of business. • Work directly with external brokers to establish rapport/connection and build confidence in our Healthcare Insurance. • Provide concierge-level support to the brokers, who serve as a key acquisition channel, as they sell our product in our markets.
Work from Home Bilingual Spanish-English Customer Service Representative with TTEC. A government public trust clearance is required for this position. This position is currently available only to residents of Alabama, Arizona, Arkansas, Florida, Georgia, Kansas, Kentucky, Missouri, Montana, Nevada, North Carolina, Oklahoma, South Carolina, Tennessee, and Texas.
What You’ll Be Doing
TTEC supports a number of government contracts for both long-term and short-term assignments. When a national emergency strikes, we’re at the ready. These positions are fulfilling as you support those US residents when they are at their time of need.
Consult with your neighbors on the available services that can support their situation
Provide the best solutions for their need via a variety of communication channels that could include voice, email or chat
Respond to customer inquiries with active listening
Resolve customer issues with patience and understanding
Why You? What You Bring
Connections are everything here at TTEC Which means we connect with our customers, our teammates and most importantly with you. And the ability to connect yourself is what you bring to the table… along with the following
Requires an active government public trust clearance (updated within the past 3 years). If you do not currently hold an active public trust clearance, be prepared to complete the stringent requirements required by the Department of Homeland Security.
Exceptional conversational English verbal and written communication skills.
Customer service experience or customer service-oriented skills such as empathy, active listening, and resolution-minded aptitude
Handy with MS Windows and other computer applications
High school diploma or equivalent
High speed internet connection (>15 Mbps)
Customer Service RepresentativePhoenix, AZ,
What You’ll be Doing Do you have a passion for helping others and giving them peace of mind? In this role, you’ll work to resolve the customer’s issues before escalating to the next level. Whether it’s getting answers for customers quickly, consulting on products with compassion, or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.
During a Typical Day, You’ll
Answer incoming communications from customers
Conduct research to provide answers for customers to resolve their issues
What You Bring to the Role
1 year or more of customer service experience
High school diploma or equivalent
Recognize and solve problems of mid-to-high level customer service issues
Computer savvy
High-speed internet connection (>25mbps); hardwired connection to your modem/router is recommended
A quiet, private place in your home where you can work without background noise (trust us, you'll appreciate the quiet)
What You Can Expect
Knowledgeable, encouraging, supporting and present leadership
Diverse and community-minded organization
Career growth and lots of learning opportunities for aspiring minds
And yes...all the competitive compensation, performance bonus opportunities, and benefits you'd expect and maybe a few that would pleasantly surprise you.
Customer Service RepresentativeUniontown, PA
What You’ll Be Doing Do you have a passion for helping others and giving them peace of mind? Whether it’s getting answers for customers quickly, consulting on products with compassion, or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.
During a Typical Day, You’ll
Answer incoming communications from customers
Conduct research to provide answers for customers to resolve their issues
What You Bring to the Role
6 months or more of customer services experience
High school diploma or equivalent
Recognize, apply and explain your product or service knowledge
Computer savvy
High-speed internet connection (>25mbps). A hardwired connection to your home router is recommended.
A quiet, private place in your home where you can work without background noise (trust us, you’ll appreciate the quiet)
What You Can Expect
Sign-on Bonus of up to $1,250
Knowledgeable, encouraging, supporting, and present leadership
Diverse and community-minded organization
Career growth and lots of learning opportunities for aspiring minds
And yes...all the competitive compensation, performance bonus opportunities, and benefits you'd expect, and maybe a few that would pleasantly surprise you.
We're hiring and are looking to connect with you to help us deliver exceptional customer service experiences as a Work from Home Sales Representative - Inbound. This position requires open availability 7 days a week.
Potential work schedule example:
Saturday&Sunday: 11:30am-8:00pm CST
Monday, Tuesday, & Wednesday: 1:30pm-10:00pm CST.
What you can expect:
• Fun, talented, and witty teammates
• Knowledgeable, encouraging, and present leadership
• Family-friendly environment
• Free-spirited, theme-based employee events
• Diverse and community-minded organization
• Career growth and lots of learning opportunities for aspiring minds
• Guaranteed base wage plus commission - top reps earn $33k-$37k/year
• And yes…all the competitive performance bonus opportunities, health and wellbeing, financial and income protection, and paid leave
benefits you'd expect and maybe a few that would pleasantly surprise you. For full details on our benefits, visit
https://mybenefits.ttec.com/us/candidates/.
What You'll be Doing
You take a problem and turn it into a solution. Delivering amazing experiences brings a smile to your face and you find it very rewarding. You'll use you “get it done”, high-energy, professional approach to answer in-bound calls (and emails) from customers. You'll help people every single day by taking calls, actively listening to understand customers' needs, and answering questions.
Why You? What You Bring:
Connections are everything here at TTEC. That means we connect with our customers, our teammates, and most importantly with you. And the ability to connect yourself is what you bring to the table… along with the following:
• At least 3 months of sales experience
• High school diploma or GED
• Computer proficiency
• College degree or equivalent work experience preferred
• Call center experience
• Ability to field high volume calls while providing an exceptional customer service experience to new and existing customers
• Knowledge of CRM or Salesforce tools preferred.
What you’ll be doing: Looking for an opportunity to make an impact on a global organization by recruiting great people to work onsite or work from home? You’ll be managing the full-cycle recruitment primarily for Digital Technology positions but may also be asked to support other functions as needed. You’ll be responsible for the sourcing, interviewing, and selection of candidates for various levels of positions promoting a work environment that openly embraces individuals with diverse backgrounds and experiences. Ready to play the role of brand ambassador? You’ll actively search for the brightest candidates utilizing best practice recruiting methodologies while representing and promoting TTEC and our core values. On a typical day, you’ll:
Develop and execute effective multi-channel sourcing strategies and techniques using an appropriate combination of direct sourcing, social recruiting, referrals, and other relevant passive recruitment methods to build current and future talent pools
Partner with hiring leaders to understand the skills and background required for each opportunity, providing expert advice and coaching throughout the recruitment process
Lead candidates through the recruiting process and ensure a fair, timely, transparent applicant experience that reflects our mission, purpose, vision, and values of extraordinary customer (candidate) experience.
Actively utilize all recruitment channels to form a knowledge base of where to find the best candidates for each role to consistently generate a healthy pipeline of high-quality candidates
Guide HR Partners and Hiring Managers on candidate sourcing, recruitment channels, and market conditions, teaming closely with both to understand team dynamic and culture
Utilize best practice methods, communications, and processes that reflect our principles and standards of a world-class talent acquisition organization
Develop a thorough understanding of TTEC, our value proposition, our segment, and our values to qualify candidates and articulate our business.
Potential work schedule example:
Saturday&Sunday: 11:30am-8:00pm CST
Monday, Tuesday, & Wednesday: 1:30pm-10:00pm CST.
What you can expect:
• Fun, talented, and witty teammates
• Knowledgeable, encouraging, and present leadership
• Family-friendly environment
• Free-spirited, theme-based employee events
• Diverse and community-minded organization
• Career growth and lots of learning opportunities for aspiring minds
• Guaranteed base wage plus commission - top reps earn $33k-$37k/year
• And yes…all the competitive performance bonus opportunities, health and wellbeing, financial and income protection, and paid leave ]
Potential work schedule example:
Saturday&Sunday: 11:30am-8:00pm CST
Monday, Tuesday, & Wednesday: 1:30pm-10:00pm CST.
What you can expect:
• Fun, talented, and witty teammates
• Knowledgeable, encouraging, and present leadership
• Family-friendly environment
• Free-spirited, theme-based employee events
• Diverse and community-minded organization
• Career growth and lots of learning opportunities for aspiring minds
• Guaranteed base wage plus commission - top reps earn $33k-$37k/year
• And yes…all the competitive performance bonus opportunities, health and wellbeing, financial and income protection, and paid leave.
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