This week I have multiple remote positions with multiple companies. I have added details that I feel would be the most important. Locations; Singapore, Australia UK. Sweden, Germany, Taguig City, Philippines, Philippines • National Capital Region, the Philippines Brighton, East Sussex, United Kingdom • Remoteof Happy Job hunting.
Acceleration Partners is committed to offering a supportive work environment with benefits that help to make our global workforce healthy, fit, free to focus on the job, and effective in their work environments.
Acceleration has jobs in Health and wellness, education and growth, and giving back to the community.
APAC benefits. (Singapore)
Open PTO (Paid Time Off)
Half-day PTO on Your Birthday
PTO to Volunteer
Maternity Benefits
Join us and work for the most respected global partner marketing agency. If you’re an accountable, genuine partner interested in working in a 100% remote work environment, apply today! Acceleration Partners is a fast-paced agency and we’re looking for talented people like YOU to join our global team.
LOCATION:
The Associate, Affiliate Marketing position is based in Singapore and a remote, work from home position, as are all positions at Acceleration Partners (a structure central to our culture and our vision to change the work/life paradigm). We are seeking candidates who are fluent in either Mandarin, Cantonese, Japanese or Korean. Candidates must reside in Singapore.
Top 5 Job Responsibilities:
Acceleration Partners seeks an Associate or Senior Associate to take ownership of:
Affiliate communication, support, and outreach execution - Respond to affiliates’ inquiries and troubleshoot issues
General Account Maintenance - Execute the day-to-day operations of multiple affiliate programs, including managing affiliate applications, deployment of creative assets, etc.
Recruitment Execution - Develop recruitment lists based on the needs of your clients as well as the corresponding outreach emails
Newsletter Execution - Draft and execute affiliate communications and newsletters
Daily/Weekly Fraud Check - Monitor affiliates’ marketing methods to prevent fraud and ensure compliance with each program's terms and conditions (Brandverity, FTC, Fraud)
The Account Manager is a remote, work from home position, as are all positions at Acceleration Partners (a structure central to our culture and our vision to change the work/life paradigm). The ideal candidate will be based in Sydney and be able to travel to client and internal meetings. Candidates must hold a valid passport and be able to travel internationally.
TOP 5 JOB RESPONSIBILITIES:
Client Service and Communication: Serve as a regular point of contact for clients’ strategic and account questions, lead weekly client calls, oversee account reporting and manage resulting follow-up questions and communications. Manage challenging client situations as they occur, with guidance and participation available with a 24-hour response time from the US-based Associate Director. Provide superior client service, develop and nurture excellent client relationships. Maintain very high client satisfaction and retention rates.
Account Strategy: Oversee successful client programs to develop effective strategies and tactical plans for achieving client goals. Proactively offer new and innovative ideas to the overall program strategy of an emerging regional (APAC) affiliate program.
Strategy Execution and General Account Maintenance: Execute effective affiliate recruitment, activation, and optimization strategies that align with the goals of the client. Execute and supervise the day-to-day operations of multiple affiliate programs, including managing affiliate applications, deploying creative assets, monitoring for fraud and affiliate compliance, etc. Find, negotiate, and act on relevant publisher development opportunities, obtain approval for new publishers, and ensure activation in client programs. Think outside of the box to present new and interesting opportunities to clients. Maintain active contact with top affiliates, respond to affiliates’ inquiries and troubleshoot issues. Develop recruitment lists based on client needs as well as the corresponding outreach emails. Draft and execute affiliate communications and newsletters. Monitor affiliates’ marketing methods to prevent fraud and ensure compliance with each program's terms and conditions (Brandverity, FTC, Fraud).
Reporting and Analysis: Provide clients with regular reporting, analyze data to find opportunities, and identify issues. Develop strategic program plans and present resulting data-driven insights and recommendations to clients.
Market Expansion Support: Serve as our critical first “two feet on the ground” in Sydney, working with a US-based and growing global team to support AP’s global business expansion. Provide strategic insights to AP senior management and research global expansion opportunities. Support sales efforts for non-US-originated business and US-based clients looking to expand globally, as our global subject matter expert. This may include creating and/or delivering sales presentations and serving as our global expert during sales calls and meetings.
Acceleration- EMEA
Top 5 Job Responsibilities:
Acceleration Partners seeks an Associate to take ownership of:
Recruitment Execution – Work closely with the client team to identify opportunities for recruitment in the region. Develop recruitment lists based on the needs of your clients as well as the corresponding outreach emails
Affiliate Communication, Support, and Outreach Execution - Respond to affiliates’ inquiries and troubleshoot issues
General Account Maintenance - Collate evidence of paid exposure whilst ensuring campaigns are being activated by partners in a timely fashion
Newsletter Execution - Draft and execute affiliate communications and newsletters
Reporting- Generate weekly and monthly performance reports
TOP 6 JOB RESPONSIBILITIES:
CLIENT SERVICE AND COMMUNICATION - Serve as a regular point of contact for clients’ strategic and account questions, lead weekly client calls, send account reporting and manage resulting follow-up questions and communications. Manage challenging client situations with guidance from senior colleagues. Provide superior client service, develop and nurture excellent client relationships. Maintain very high client satisfaction and retention rates with a Net Promoter score of 8+.
ACCOUNT STRATEGY – Oversee successful client programs by developing effective strategies and tactical plans for achieving client goals.
Proactively offering new and innovative ideas to the overall program strategy.
STRATEGY EXECUTION – Execute effective affiliate recruitment, activation, and optimization strategies that align with the goals of the client. Perform general account management and monitor for fraud and affiliate compliance.
REPORTING AND ANALYSIS - Provide clients with regular reporting, analyze data to find opportunities, and identify issues. Develop strategic program plans and present resulting data-driven insights and recommendations to clients.
NEW OPPORTUNITIES - Finds and acts on relevant publisher development opportunities to activate these new publishers in client programs. Able to think outside of the box to present new and interesting opportunities to clients.
TOP 5 JOB RESPONSIBILITIES:
CLIENT SERVICE AND COMMUNICATION - Serve as a regular point of contact for clients’ strategic and account questions, lead weekly client calls, send account reporting and manage resulting follow-up questions and communications. Manage challenging client situations with guidance from senior colleagues. Provide superior client service, develop and nurture excellent client relationships. Maintain very high client satisfaction and retention rates with a Net Promoter score of 8+.
ACCOUNT STRATEGY – Oversee successful client programs by developing effective strategies and tactical plans for achieving client goals. Proactively offering new and innovative ideas to the overall program strategy.
STRATEGY EXECUTION – Execute effective affiliate recruitment, activation, and optimization strategies that align with the goals of the client. Perform general account management and monitor for fraud and affiliate compliance.
REPORTING AND ANALYSIS - Provide clients with regular reporting, analyze data to find opportunities, and identify issues. Develop strategic program plans and present resulting data-driven insights and recommendations to clients.
NEW OPPORTUNITIES - Finds and acts on relevant publisher development opportunities to activate these new publishers in client programs. Able to think outside of the box to present new and interesting opportunities to clients.
TOP 5 JOB RESPONSIBILITIES:
Manage the day-to-day relationships and overall communication with top-performing publishers currently part of the AP portfolio; identify new partnership opportunities and areas of optimization to drive revenue growth
Research high revenue potential publishers and perform outreach for recruitment into AP programs
Strategize with new and existing publishers to develop out of the box ideas to activate partnerships and maximize sales
Manage inbound publisher requests and identify recommended partners in specific verticals, etc.
Present and sell new publisher opportunities and provide updates on existing opportunities to our clients
Top 5 Job Responsibilities:
Acceleration Partners seeks an Associate to take ownership of:
Recruitment Execution – Work closely with the client team to identify opportunities for recruitment in the region. Develop recruitment lists based on the needs of your clients as well as the corresponding outreach emails
Affiliate Communication, Support, and Outreach Execution - Respond to affiliates’ inquiries and troubleshoot issues
General Account Maintenance - Collate evidence of paid exposure whilst ensuring campaigns are being activated by partners in a timely fashion
NewsletterExecution - Draft and execute affiliate communications and newsletters
Reporting- Generate weekly and monthly performance reports
Top 5 Job Responsibilities:
Acceleration Partners seeks an Associate or Senior Associate to take ownership of:
Affiliate communication, support, and outreach execution - Respond to affiliates’ inquiries and troubleshoot issues
General Account Maintenance - Execute the day-to-day operations of multiple affiliate programs, including managing affiliate applications, deployment of creative assets, et
Recruitment Execution - Develop recruitment lists based on the needs of your clients as well as the corresponding outreach emails
Newsletter Execution - Draft and execute affiliate communications and newsletters
Daily/Weekly Fraud Check - Monitor affiliates’ marketing methods to prevent fraud and ensure compliance with each program's terms and conditions (Brandverity, FTC, Fraud)
THE ROLE:
Major brands are looking to take complex performance marketing programs global, creating a significant opportunity for strategic leadership and innovative execution. As a result, Acceleration Partners (AP) is seeking an Account Manager, Affiliate Marketing based out of Sydney. The Account Manager will be focused on client delivery for one of our most high-profile clients and will be a key part of Acceleration Partners’ growth in the APAC region.
The core of the role is to provide hands-on client service, work closely with our largely US-based client services team to execute regional campaigns, and support international expansion projects as needed. This will require excellent client service skills, an entrepreneurial spirit, strategic thinking, and a capability (and willingness) to own the day-to-day tasks and projects for client programs. It will also require the ability to comfortably present to and work with senior client contacts and key regional publishers. A successful candidate will have a “whatever it takes” attitude to meeting and exceeding clients’ needs and will maintain Acceleration Partners’ high standards and reputation for strategic vision and excellence.
Customer Support Engineer (Philippines Only)
Articulate is looking for a Customer Support Engineer to join our fantastic team. Do you want to help customers solve challenging technical problems at an organization that invests in making customer support amazing? If so, we’d love to hear from you!
You’re an ideal candidate if:
You’re a sharp, knowledgeable technician with a genuine love for people that lets you solve the toughest problems. You’re a recognized resource and go-to for friends, family, and coworkers. You’re passionate about owning and resolving cases yourself, but humble enough to know when to ask for help. And you’re flexible, collaborative, open to feedback, proactive, and able to manage problems from start to finish.
Your responsibilities:
Take on our customers’ challenging technical problems, delight the customer, and remind them why they chose Articulate
Reproduce and isolate bugs before involving QA
Write high-quality bug reports
Help the engineering team prioritize bugs
Test products when asked, and act as a customer advocate
Write detailed client instructions and contribute toward the Articulate knowledge base
Use Salesforce to record, track, and close cases
Reside in The Philippines
Be available for rotating shifts
Auth0 is a web and mobile security company that has multiple work from home jobs. It is a well-liked company to work for, with a core philosophy based on the principles of collaboration, experimentation, learning, transparency, and passion.
Responsibilities:
Support and maintain customers who have implemented the Auth0 SaaS solution, resolving technical and non-technical customer issues in a timely fashion operational management of support tickets.
Build and maintain excellent relationships with clients and achieve the highest level of customer satisfaction.
Work as part of our extended support team in a startup atmosphere, doing what it takes to exceed customer expectations.
Use your business and technical analysis skills and knowledge of the Development lifecycle to solve complex issues and promote best practices.
Collaborate with other departments in the company to achieve customer satisfaction.
Technical Domain Focus:
Knowledge of software development fundamentals and common architectures.
Knowledge of HTTP, encryption, basic security concepts.
Understanding of authentication and authorization concepts.
Knowledge of one or more auth protocols/specifications: OAuth2, OIDC, SAML, WS-FED, LDAP, Azure AD, etc.
Proficient in at least one programming language, ideally JavaScript.
What you'll be doing:
Deliver interactive presentations and product demos.
Lead Q&A sessions to prospective customers to understand their requirements.
Present to all levels of the organization and all levels of technical fluency - from developers to C-level.
Execute well-defined, outcome-focused PoCs for prospects.
Maintain a broad and deep technical understanding of the Auth0 product line and the underlying technologies and protocols.
Stay up to date on industry trends through self-study, research, online courses.
Proactive engagement in local and regional events evangelizing Auth0 as a presenter and attendee.
Work from home with up to 50% travel within region (when restrictions ease)
Responsibilities:
Help customers achieve their technical objectives by delivering timely technical guidance, enablement, and best practices materials.
Be a product evangelist to your customer portfolio, educating them on new Auth0 features and product roadmap. Build long-term relationships with the stakeholders in your portfolio of companies, and deeply understand their strategy, goals, and plans
Track customer goals and progress to help facilitate their ROI
Monitor customer health, satisfaction, expansion opportunities, risks, and escalations
Work with internal account teams to identify and resolve renewal risk, identify expansion opportunities, build strategies to drive further customer adoption
Use data to monitor and identify adoption and utilization trends. Identify areas for improvement and action in the customer portfolio
Be the voice of the customer when engaging with internal teams
Responsibilities:
Support and maintain customers who have implemented the Auth0 SaaS solution, resolving technical and non-technical customer issues in a timely fashion operational management of support tickets.
Build and maintain excellent relationships with clients and achieve the highest level of customer satisfaction.
Work as part of our extended support team in a startup atmosphere, doing what it takes to exceed customer expectations.
Use your business and technical analysis skills and knowledge of the Development lifecycle to solve complex issues and promote best practices.
Collaborate with other departments in the company to achieve customer satisfaction.
Technical Domain Focus:
Knowledge of software development fundamentals and common architectures.
Knowledge of HTTP, encryption, basic security concepts.
Understanding of authentication and authorization concepts.
Knowledge of one or more auth protocols/specifications: OAuth2, OIDC, SAML, WS-FED, LDAP, Azure AD, etc.
Proficient in at least one programming language, ideally JavaScript.
Senior Developer Support Engineer(Australia)
What you will be doing:
Support and maintain customers who have implemented the Auth0 SaaS solution, resolving technical and non-technical customer issues against an SLA.
Designated escalation engineer for the team to resolve the most difficult issues.
Own technical requests from our Premier Customers, including, but limited to Fortune 500 companies.
Work as part of our extended support team in an ever-changing, fast-paced environment, striving to exceed customer expectations.
Directly partner with the product engineering team to understand their development lifecycle and contribute to major system improvements.
Collaborate with multiple teams across the company and partner ecosystem to achieve the highest level of customer success.
Technical Domain Focus:
Understanding of software development fundamentals and common architectures.
Knowledge of HTTP, encryption, basic security concepts.
Understanding of authentication and authorization concepts.
Deep knowledge in one or more authentication protocols/specifications: OAuth2, OIDC, SAML, WS-FED, LDAP, Azure AD, etc.
Proficiency in JavaScript and related programming languages.
Is this role for you?
5yrs+ of Technical Support or Software Development.
Self-starter with the ability to come up to speed on complex, difficult concepts with minimal assistance.
Ability to quickly context-switch between conflicting priorities.
Tackle high priority escalations from the team with the ability to pinpoint and solve issues quickly against an agreed service level
Being a customer advocate, always willing to go the extra mile.
Work well in a diverse and remote team environment with the ability to communicate across multiple time zones.
Proactively identify patterns to take preemptive action against potential long-term systemic problems.
Curious self-starters constantly looking to improve themselves and finding opportunities to mentor other members of the team.,
Chili Piper will provide any equipment, software, and technology you’ll need.
22 Countries 84 Cities
About Chili Piper:
Chili Piper is reinventing the way that revenue teams engage with their prospects and customers. We believe in a remote-first and diverse work culture where you can grow your career.
Remote First Mentality
We’ve been working remotely since 2016. Travel to new places and work from anywhere.
Unlimited Vacation
Work hard. Play hard.
We Embrace Diversity
We're committed to building a diverse and inclusive environment where you feel you belong.
We Enable Our Employees
We equip you with any equipment/software/tech that you need to do your job effectively.
Continuous Employee Training
Everyone wants to improve their skill set. We equip you with training from day one.
The Perks
Unlimited Vacation
Company Offered 401k Plan
Generous Health, Dental, and Vision Insurance
WeWork membership so you can work from anywhere
Any equipment/software/tech that you need to do your job.
*** Please note: This role is non-US only. ***
What You'll Do
Participate in technical planning & requirements gathering phases including Design, code, test, troubleshoot, and document engineering software applications.
Ensuring that technical software development process is followed on the project, familiar with industry best practices for software development.
Develop applications in languages including React JS
Demonstrate the ability to adapt and work with team members of various experience levels.
Translating designs and wireframes into high-quality code
Qualifications
What We're Looking For
Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
2-3 years of experience as a Front-End developer
Thorough understanding of React.js and its core principles (2+ years of work experience with React)
Experience with popular React.js workflows (such as Flux or Redux)
Familiarity with newer specifications of EcmaScript
Experience with data structure libraries (e.g., Immutable.js)
Knowledge of isomorphic React is a plus
Familiarity with RESTful APIs
Knowledge of modern authorization mechanisms, such as JSON Web Token
Familiarity with modern front-end build pipelines and tools
Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
Ability to understand business requirements and translate them into technical requirements
A knack for benchmarking and optimization
Customer Success Manager, Mid-Market
Job Description
The Customer Success Manager, Mid-Market, will be joining our fast-growing Customer Success team responsible for delivering massive value to our customers, improving retention, and product adoption. You will own a portfolio of up to 60 customers who have substantial room to grow in their adoption of Chili Piper.
On a day-to-day basis, you will be working with customers to onboard them quickly, prove ROI and remove any roadblocks along the way. You will be considered an expert in Chili Piper products, Revenue, Sales, Marketing, and CS operations and will take pleasure in coaching your customers to success. This is a highly technical role, and an understanding of Javascript, HTML, CSS is required.
Responsibilities
Own customer onboarding, ensuring fast time to value
Train customers and help them implement new use cases
Hold the customer and Chili Piper teams accountable to meeting defined success criteria
Engage across the Customers organization and work cross-functionally within Chili Piper to identify opportunities and risks, and present recommendations & solutions
Proactively solve and act as a point of escalation for technical issues
Ensure internal visibility by providing regular updates, status, and next steps on a regular cadence through Slack and Email, and via weekly 1:1s with your Manager
Produce internal best practices and customer user stories to make customers lives easier
Collaborate closely with cross-functional teams to support the success of your customers, including Sales, Customer Marketing, and other Post-Sales functions
Build customer advocates by developing customer case studies and references to support the growth of Chili Piper
Identify upsell and cross-sell opportunities that are shared with the Account Management team, who will then drive commercial negotiations
*** Please note: This role is non-US only. ***
Job Description
Chili Piper is seeking talented, motivated engineers to join our fully remote team building interactive data applications. As a part of the growing front-end team, you will work with designers to constantly improving our users’ experience. You will also collaborate with others throughout our organization and technology stack to build products that revolutionize the way our clients achieve their business goals.
On the front-end team, we feel strongly about developing solutions that are both technically and aesthetically sound. We invite you to bring your experience and perspective to conversations about the future growth of our applications and environment. We work closely together, with a healthy and non-combative review process aimed at improving code as well as developing each other’s skills. In short, we strive to write solid, thoroughly tested, and readable code; and we are seeking a new contributor to our already highly effective team.
What You'll Do
Participate in technical planning & requirements gathering phases including Design, code, test, troubleshoot, and document engineering software applications.
Ensuring that technical software development process is followed on the project, , family, with industry best practices for software development.
Develop applications in languages including React JS
Demonstrate the ability to adapt and work with team members of various experience levels.
Translating designs and wireframes into high-quality code
Qualifications
What We're Looking For
Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
2-3 years of experience as a Front-End developer
Thorough understanding of React.js and its core principles (2+ years of work experience with React)
Experience with popular React.js workflows (such as Flux or Redux)
Familiarity with newer specifications of EcmaScript
Experience with data structure libraries (e.g., Immutable.js)
Knowledge of isomorphic React is a plus
Familiarity with RESTful APIs
Knowledge of modern authorization mechanisms, such as JSON Web Token
Familiarity with modern front-end build pipelines and tools
Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
Ability to understand business requirements and translate them into technical requirements
A knack for benchmarking and optimization
*** Please note: This role is non-US only. ***
Job Description
Chili Piper is seeking talented, motivated engineers to join our fully remote team building interactive data applications. As a part of our growing back-end team, you will collaborate with others throughout our organization and technology stack to build products that are revolutionizing the way our clients achieve their business goals.
On the back-end team, we invite you to bring your experience and perspective to conversations about the future growth of our applications and environment. We work closely together, with a healthy and non-combative review process aimed at improving code as well as developing each other’s skills. In short, we strive to write solid, thoroughly tested, and readable code; and we are seeking a new contributor to our already highly effective team.
What You'll Do
Build API to multi-tenant backend services to enable easy access by internal applications, clients, and partners
Continuously integrate and ship code into the cloud environment
Develop applications from the ground up using a modern technology stack such as Scala, Akka, Play NoSQL
Participate in defining the architecture of modern tools and runtime for operating your code such as GCP, Docker, Kubernetes
Work directly with Product Owners to deliver products in a collaborative and agile environment
As a part of a growing team, you will collaborate with engineers throughout our organization and technology stack to build products that are revolutionizing the way our clients achieve their business goals
Who You Are
You are passionate to be part of cutting edge projects and are motivated by delivering world-class products with great architecture on an aggressive schedule
You are not intimidated by challenges; thrives even under pressure; are passionate about your craft, and hyper-focused on delivering exceptional results
You love to learn new technologies and mentor engineers to raise the bar on your team
You use or are passionate about learning, functional programming the right way, GCP, Docker, Scala, Akka, Mong
Not afraid of implementing UI for new and existing features
Qualifications
What We're Looking For
4+ years of full-stack development experience
2+ years of experience in Scala
Experience working with Play Scala or Akka HTTP
Experience in designing API and documenting them
Experience in Unix/Linux including basic commands and scripting
Solid understanding of continuous integration, deployment, and monitoring
Excellent communication skills
Passion for Chili Piper Values of Help, Innovate, Have Fun
Thrive in a fast pace environment with the ability to prioritize and multi-task on the fly
Resourcefulness, creativity, and strategic thinking for troubleshooting problems
Self-motivated and self-directed; Fast learner
Strong English communication and documentation skills
Ability to work in a dynamic environment in which the requirements are not always well defined and priorities change frequently
Strong attention to detail and documentation
Comfortable in supporting and working with global customers across many time zones
Responsibilities
Build API to multi-tenant backend services to enable easy access by internal applications, clients, and partners
Continuously integrate and ship code into the cloud environment
Develop applications from the ground up using a modern technology stack based on Kotlin server stack
Participate in defining the architecture of modern tools and runtime for operating your code such as GCP, Docker, Kubernetes
Work directly with Product Owners to deliver products in a collaborative and agile environment
Who You Are
You are passionate to be part of cutting edge projects and are motivated by delivering world-class products with great architecture on an aggressive schedule
You are not intimidated by challenges; thrives even under pressure; are passionate about your craft; hyper-focused on delivering exceptional results
You love to learn new technologies and mentor engineers to raise the bar on your team
You are passionate about learning, producing, and deploying quality code using GCP, Docker, Kotlin, Mongo
Qualifications
4+ years of full-stack development experience with JVM compatible languages
2+ years of experience in Kotlin
Experience with backend development and integrating with 3d parties
Experience in designing and documenting API
Excellent communication skills
Advanced level knowledge of JVM
Ability to inspect and debug existing code
Ability to integrate with other JVM languages such as Scala
Experience in Unix/Linux including basic commands and scripting
Solid understanding of continuous integration, deployment, and monitoring
Additional Qualifications
A designing mission-critical system using GCP, Docker, and microservices architecture
Experience with Kubernetes
Experience with Docker containers
Experience with build tools (Gradle, SBT)
*** Please note: This role is non-US only. ***
What You'll Do
Participate in technical planning & requirements gathering phases including Design, code, test, troubleshoot, and document engineering software applications.
Ensuring that technical software development process is followed on the project, familiar with industry best practices for software development.
Develop applications in languages including React JS
Demonstrate the ability to adapt and work with team members of various experience levels.
Translating designs and wireframes into high-quality code
Qualifications
What We're Looking For
Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
2-3 years of experience as a Front-End developer
Thorough understanding of React.js and its core principles (2+ years of work experience with React)
Experience with popular React.js workflows (such as Flux or Redux)
Familiarity with newer specifications of EcmaScript
Experience with data structure libraries (e.g., Immutable.js)
Knowledge of isomorphic React is a plus
Familiarity with RESTful APIs
Knowledge of modern authorization mechanisms, such as JSON Web Token
Familiarity with modern front-end build pipelines and tools
Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
Ability to understand business requirements and translate them into technical requirements
A knack for benchmarking and optimization
Additional Skills
Passion for Chili Piper Values of Help, Innovate, Have Fun
Thrive in a fast pace environment with the ability to prioritize and multi-task on the fly
Resourcefulness, creativity, and strategic thinking for troubleshooting problems
Self-motivated and self-directed; Fast learner
Strong English communication and documentation skills
Ability to work in a dynamic environment in which the requirements are not always well defined and priorities change frequently
Strong attention to detail and documentation
Do your best work from anywhere.
Fully distributed: We're a fully remote and completely distributed team, so we can work wherever we're happiest.
Buy what you need to be at family your best: You don't need to ask permission before spending company money like it's your own - whether it's for a standing desk, a co-working space, or continuing education.
Work asynchronously: Night owls rejoice! We're dedicated to working asynchronously, so we can contribute from anywhere at any time.
3 jobs
Remote, Germany
*** Please note: This role is non-US only. ***
What You'll Do
Participate in technical, planning & requirements gathering phases including Design, code, test, troubleshoot, and document engineering software applications.
Ensuring that technical software development process is followed on the project, familiar with industry best practices for software development.
Develop applications in languages including React JS
Demonstrate the ability to adapt and work with team members of various experience levels.
Translating designs and wireframes into high-quality code
Qualifications
What We're Looking For
Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
2-3 years of experience as a Front-End developer
Thorough understanding of React.js and its core principles (2+ years of work experience with React)
Experience with popular React.js workflows (such as Flux or Redux)
Familiarity with newer specifications of EcmaScript
Experience with data structure libraries (e.g., Immutable.js)
Knowledge of isomorphic React is a plus
Familiarity with RESTful APIs
Knowledge of modern authorization mechanisms, such as JSON Web Token
Familiarity with modern front-end build pipelines and tools
Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
Ability to understand business requirements and translate them into technical requirements
A knack for benchmarking and optimization
Customer Success Manager, Mid-Market
Job Description
The Customer Success Manager, Mid-Market will be joining our fast-growing Customer Success team responsible for delivering massive value to our customers, improving retention and product adoption. You will own a portfolio of up to 60 customers who have substantial room to grow in their adoption of Chili Piper.
On a day-to-day basis, you will be working with customers to onboard them quickly, prove ROI and remove any roadblocks along the way. You will be considered an expert in Chili Piper products, Revenue, Sales, Marketing, and CS operations and will take pleasure in coaching your customers to success. This is a highly technical role and an understanding of Javascript, HTML, CSS is required.
Responsibilities
Own customer onboarding, ensuring fast time to value
Train customers and help them implement new use cases
Hold the customer and Chili Piper teams accountable to meeting defined success criteria
Engage across the Customers organization and work cross-functionally within Chili Piper to identify opportunities and risks, and present recommendations & solutions
Proactively solve and act as a point of escalation for technical issues
Ensure internal visibility by providing regular updates, status and next steps on a regular cadence through Slack and Email, and via weekly 1:1s with your Manager
Produce internal best practices and customer user stories to make customers lives easier
Collaborate closely with cross-functional teams to support the success of your customers, including Sales, Customer Marketing, and other Post-Sales functions
Build customer advocates by developing customer case studies and references to support the growth of Chili Piper
Identify upsell and cross-sell opportunities which, are shared with the Account Management team who will then drive commercial negotiations
*** Please note: This role is non-US only. ***
Job Description
Chili Piper is seeking talented, motivated engineers to join our fully remote team building interactive data applications. As a part of the growing front-end team, you will work with designers to constantly improving our users’ experience. You will also collaborate with others throughout our organization and technology stack to build products that are revolutionizing the way our clients achieve their business goals.
On the front-end team, we feel strongly about developing solutions that are both technically and aesthetically sound. We invite you to bring your experience and perspective to conversations about the future growth of our applications and environment. We work closely together, with a healthy and non-combative review process aimed at improving code as, well as developing each other’s skills. In short, we strive to write solid, thoroughly tested, and readable code; and we are seeking a new contributor to our already highly effective team.
What You'll Do
Participate in technical levels planning & requirements gathering phases including revolution sending Design, code, test, troubleshoot, and document engineering software applications.
Ensuring that technical software development process is followed on the project, familiar with industry best practices for software development.
Develop applications in languages including React JS
Demonstrate the ability to adapt and work with team members of various experience levels.
Translating designs and wireframes into high-quality code
Qualifications
What We're Looking For
Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
2-3 years of experience as a Front-End developer
Thorough understanding of React.js and its core principles (2+ years of work experience with React)
Experience with popular React.js workflows (such as Flux or Redux)
Familiarity with newer specifications of EcmaScript
Experience with data structure libraries (e.g., Immutable.js)
Knowledge of isomorphic React is a plus
Familiarity with RESTful APIs
Knowledge of modern authorization mechanisms, such as JSON Web Token
Familiarity with modern front-end build pipelines and tools
Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
Ability to understand business requirements and translate them into technical requirements
A knack for benchmarking and optimization
*** Please note: This role is non-US only. ***
Job Description
Chili Piper is seeking talented, motivated engineers to join our fully remote team building interactive data applications. As a part of our growing back-end team, you will collaborate with others throughout our organization and technology stack to build products that are revolutionizing the way our clients achieve their business goals.
On the back-end team, we invite you to bring your experience and perspective to conversations about the future growth of our applications and environment. We work closely together, with a healthy and non-combative review process aimed at improving code as well as developing each other’s skills. In short, we strive to write solid, thoroughly tested, and readable code; and we are seeking a new contributor to our already highly effective team.
What You'll Do
Build API to multi-tenant backend services to enable easy access by internal applications, clients,
and partners
Continuously integrate and ship code into the cloud environment
Develop applications from the ground up using a modern technology stack such as Scala, Akka, Play NoSQL
Participate in defining the architecture of modern tools and runtime for operating your code such as GCP, Docker, Kubernetes
Work directly with Product Owners to deliver products in a collaborative and agile environment
As a part of a growing team, you will collaborate with engineers throughout our organization and technology stack to build products that are revolutionizing the way our clients achieve their business goals
Who You Are
You are passionate to be part of cutting edge projects and are motivated by delivering world-class products with great architecture on an aggressive schedule
You are not intimidated by challenges; thrives even under pressure; are passionate about your craft, and hyper-focused on delivering exceptional results
You love to learn new technologies and mentor engineers to raise the bar on your team
You use or are passionate about learning, functional programming the right way, GCP, Docker, Scala, Akka, Mong
Not afraid of implementing UI for new and existing features
Qualifications
What We're Looking For
4+ years of full-stack development experience
2+ years of experience in Scala
Experience working with Play Scala or Akka HTTP
Experience in designing API and documenting them
Experience in Unix/Linux including basic commands and scripting
Solid understanding of continuous integration, deployment and monitoring
Excellent communication skills
Passion for Chili Piper Values of Help, Innovate, Have Fun
Thrive in a fast pace environment with ability to prioritize and multi-task on the fly
Resourcefulness, creativity, and strategic thinking for troubleshooting problems
Self-motivated and self-directed; Fast learner
Strong English communication and documentation skills
Ability to work in a dynamic environment in which the requirements are not always well defined and priorities change frequently
Strong attention to detail and documentation
Comfortable in supporting and working with global customers across many time zones
Responsibilities
Build API to multi-tenant backend services to enable easy access by internal applications, clients, and partners
Continuously integrate and ship code into the cloud environment
Develop applications from the ground up using a modern technology stack based on Kotlin server stack
Participate in defining the architecture of modern tools and runtime for operating your code such as GCP, Docker, Kubernetes
Work directly with Product Owners to deliver products in a collaborative and agile environment
Who You Are
You are passionate to be part of cutting edge projects and are motivated by delivering world-class products with great architecture on an aggressive schedule
You are not intimidated by challenges; thrives even under pressure; are passionate about your craft; and hyper focused on delivering exceptional results
You love to learn new technologies and mentor engineers to raise the bar on your team
You are passionate about learning, producing and deploying quality code using GCP, Docker, Kotlin, Mongo
Qualifications
4+ years of full stack development experience with JVM compatible languages
2+ years of experience in Kotlin
Experience with backend development and integrating with 3d parties
Experience in designing and documenting API
Excellent communication skills
Advanced level knowledge of JVM
Ability to inspect and debug existing code
Ability to integrate with other JVM languages such as Scala
Experience in Unix/Linux including basic commands and scripting
Solid understanding of continuous integration, deployment, and monitoring
Additional Qualifications
Designing mission-critical system using GCP, Docker, and microservices architecture
Experience with Kubernetes
Experience with Docker containers
Experience with build tools (Gradle, SBT)
*** Please note: This role is non-US only. ***
What You'll Do
Participate in technical planning & requirements gathering phases including Design, code, test, troubleshoot, and document engineering software applications.
Ensuring that technical oftware development process is followed on the project, familiar with industry best practices for software development.
Develop applications in languages including React JS
Demonstrate the ability to adapt and work with team members of various experience levels.
Translating designs and wireframes into high-quality code
Qualifications
What We're Looking For
Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
2-3 years of experience as a Front-End developer
Thorough understanding of React.js and its core principles (2+ years of work experience with React)
Experience with popular React.js workflows (such as Flux or Redux)
Familiarity with newer specifications of EcmaScript
Experience with data structure libraries (e.g., Immutable.js)
Knowledge of isomorphic React is a plus
Familiarity with RESTful APIs
Knowledge of modern authorization mechanisms, such as JSON Web Token
Familiarity with modern front-end build pipelines and tools
Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
Ability to understand business requirements and translate them into technical requirements
A knack for benchmarking and optimization
Additional Skills
Passion for Chili Piper Values of Help, Innovate, Have Fun
Thrive in a fast pace environment with ability to prioritize and multi-task on the fly
Resourcefulness, creativity, and strategic thinking for troubleshooting problems
Self-motivated and self-directed; Fast learner
Strong English communication and documentation skills
Ability to work in a dynamic environment in which the requirements are not always well defined and priorities change frequently
Strong attention to detail and documentation
Remote, EMEA
Responsibilitie
Remote, EMEA
Responsibilities
Strategic Account Leader will report to an Area Sales Manager or Regional Director.
Act as a primary point of contact and the face of GitLab for our strategic and large prospects.
Contribute to root cause analysis on wins/losses.
Communicate lessons learned to the team, including account managers, the marketing team, and the technical team.
Take ownership of your book of business
document the buying criteria
document the buying process
document next steps and owners
ensure pipeline accuracy based on evidence and not hope
Contribute to documenting improvements in our sales handbook.
Provide account leadership and direction in the pre-and post-sales process
Conduct sales activities including prospecting and developing opportunities in large/strategic accounts
Ensure the successful rollout and adoption of GitLab products through strong account management activities and coordination with pre-and-post sales engineering and support resources
Be the voice of the customer by contributing product ideas to our public issue tracker
Travel as necessary to accounts to develop relationships and close large opportunities
Generate qualified leads and develop new customers in conjunction with our strategic channel partners in exceeding quota.
Expand knowledge of the industry as well as the competitive posture of the company
Prepare activity and forecast reports as requested
Update and maintain Sales’ database as appropriate
Assist sales management in conveying customer needs to product managers and technical support staff
Utilize a consultative approach, discuss business issues with prospects and develop a formal quote, a written sales proposal, or a formal sales presentation addressing their business needs.
Respond to RFP's and follow up with prospects.
Develop an account plan to sell to customers based on their business needs.
Build and strengthen the business relationship with current accounts and new prospects.
Recommend marketing strategies.
Remote, UK
Responsibilities
Strategic Account Leader will report to an Area Sales Manager or Regional Director.
Act as a primary point of contact and the face of GitLab for our strategic and large prospects.
Contribute to root cause analysis on wins/losses.
Communicate lessons learned to the team, including account managers, the marketing team, and the technical team.
Take ownership of your book of business
document the buying criteria
document the buying process
document next steps and owners
ensure pipeline accuracy based on evidence and not hope
Contribute to documenting improvements in our sales handbook.
Provide account leadership and direction in the pre-and post-sales process
Conduct sales activities including prospecting and developing opportunities in large/strategic accounts
Ensure the successful rollout and adoption of GitLab products through strong account management activities and coordination with pre-and-post sales engineering and support resources
Be the voice of the customer by contributing product ideas to our public issue tracker
Travel as necessary to accounts to develop relationships and close large opportunities
Generate qualified leads and develop new customers in conjunction with our strategic channel partners in exceeding quota.
Expand knowledge of the industry as well as the competitive posture of the company
Prepare activity and forecast reports as requested
Update and maintain Sales’ database as appropriate
Assist sales management in conveying customer needs to product managers and technical support staff
Utilize a consultative approach, discuss business issues with prospects and develop a formal quote, a written sales proposal, or a formal sales presentation addressing their business needs.
Respond to RFP's and follow up with prospects.
Develop an account plan to sell to customers based on their business needs.
Build and strengthen the business relationship with current accounts and new prospects.
Recommend marketing strategies.
4 jobs
Remote
Director, Sales Operations Job Grade
The Director, Sales Operations is a grade 10
Director, Sales Operations Responsibilities
Lead and manage two established teams: Sales Operations and Deal Desk
Partner with CRO leadership on all issues and challenges impacting the success of the field team
Lead, manage and evaluate the sales tools, processes, policies, and programs to ensure continuous productivity and effectiveness
Continuously iterate on our Quote to Cash (Q2C) process to accelerate quote generation and maintain compliance with our finance and legal obligations
Own the data strategy and vendor relationships to empower our field teams with accurate information on our prospects and customers
Improve and manage the Sales Handbook
Develop project plans and manage cross-functional initiatives through to fruition
Manage, analyze, and summarize the weekly Sales Forecast and own the weekly forecast call
Collaborate with regional sales leaders and teams to develop and execute sales management disciplines and processes (territory assignment & reviews, weekly/quarterly forecast, QBRs, pipeline analysis and development,account planning, account assignments, quota/budget allocation)
Develop GitLab’s future leaders in the team via mentoring, coaching, and career development planning
Director, Sales Operations Requirements
7-12 years of experience in a SaaS Sales Operations environment
Experience in high volume Deal Desk/Q2C
5+ years experience in Salesforce.com
Exceptional intrapersonal and management skills
Remote, North America - PST
What you'll do in this role
Support our Sales Leadership Team in PST timezones
Manage complex calendar including vetting, prioritizing, and providing recommendations
Total travel coordination including air and ground transportation, hotel reservations, security, visas, and other travel documentation
Maintain an efficient flow of information between all levels including internal and external contacts on a wide spectrum of plans and priorities
Draft internal and external communications on behalf of the executive
File expense reports and track reimbursement status
Manage projects, internal and external meetings, and large-scale events from budget planning through logistical coordination
May coordinate, track, and schedule internal and external PR and communication events for manager and team
Partner with PeopleOps, IT, and Security to resolve any logistical issues
Assist the full life cycle of recruiting including booking interviews, liaising between the hiring team and the candidate, and coordinating onboarding of new hires
Maintains and tracks manager and teams project list and goals
Attend team staff meetings, track agenda and assist Executive to keep the team on course
Provide general project support as needed including ad-hoc reporting
Provide coverage for other E-Group EBAs
Remote, EMEA
We're looking for
3-5 years experience in a software sales or sales enablement role.
Ability to continuously meet deadlines and execute projects with a positive impact from stakeholders.
Software sales or sales enablement experience, preferably with expertise in DevOps and/or open-source.
Working knowledge of sales training techniques and methodologies; demonstrable experience with sales enablement concepts, practices, and procedures.
Relevant experience preparing, developing, and executing sales effectiveness strategies, tactics, and action plans.
Ability to quickly understand technical concepts and explain them to audiences of varying technical expertise (sales team, customers, channel partners, and internal support partners).
Experience growing within a small start-up. Strong ability to interact and influence effectively with sales professionals and sales management.
Exceptional written/verbal communication and presentation skills.
Team player with strong intrapersonal skills, skilled at project and change management and cross-functional collaboration.
Ability to thrive in a fast-paced, unpredictable environment.
Share and work in accordance with GitLab's values.
Ability to use GitLab.
Remote
What you'll do in this role
Assist with worldwide commission calculations, reporting, and first-tier end-user support
Track and research compensation issues and provide analysis to facilitate timely resolution
Thoroughly understand and execute calculations on all compensation plans to ensure accuracy
Ensure commission plan participants are accurately credited for their transactions
Competency with compensation analytics tools required to support Sales and Sales Operations
Track and report on the status of plan acceptance to ensure compliance and timeliness
Maintain a focus on process improvement by identifying opportunities for efficiency and implementing time/resource-saving solutions
Support SOX compliance, documentation, and reporting
Prepare ad hoc analysis & participate in projects as needed
We're looking for
BA/BS degree in accounting, finance, economics, or other quantitative fields preferred
2+ years relevant experience and an understanding of sales incentive programs, processes, and procedures
Analytical skills with the ability to interpret and analyze data
A detail-oriented self-starter with excellent problem solving, interpersonal and organizational skills
Excellent written and verbal skills
SFDC, G Suite, and incentive compensation management tool experience
SaaS and B2B experience preferred
Interest in GitLab, and open-source software
You share our values and work in accordance with those values
Leadership at GitLab
Ability to use GitLab
American Express- UK
Customer Service Advisor, Global New Accounts – French Speaking 6 & 9 months Fixed term contracts. Home Based (100% remote working)
Brighton, East Sussex, United Kingdom • Remote
Taguig City, Philippines, Philippines • National Capital Region, Philippines
Preferred Skills:
Unique career journey shaped by your talent and curiosity
Demonstrate personal excellence by remaining positive in difficult situations
Display a passion to serve by delivering outstanding service in every interaction with our Customers
The ability and resilience to work in a fast-paced and dynamic environment as well as multitask, using multiple systems and digital tools to service our Customers
Strong interpersonal, communication, verbal, and written skills
Assertiveness to handle difficult conversations
Excellent negotiation, influencing, and resourcefulness skills
Critical, analytical, and forward-thinking with problem-solving skills, and strong attention to detail
Confidence to work in a virtual environment
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