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The Hartford


AZ, CO, MT, NM, NV, OR, TX, UT, WA, WY.San Antonio - Wiseman Blvd, Colorado-Remote, Arizona-

New Mexico-Remote, Texas-Remote, Washington-RemoteUtah-Remote

Utah-RemoteOklahoma-Remote- $15- $20 per hour



The Hartford is a leader in property and casualty insurance, group benefits, and mutual funds. We have a passion for helping people and businesses prepare for the unexpected, protect what is uniquely important to them, and prevail when the unforeseen happens – and we’ve been delivering on this for more than 200 years. We’ve helped people prevail after some of America’s largest disasters, including the San Francisco Earthquake of 1906, the September 11 terrorist attacks, and more recently, Hurricane Katrina and Sandy. We’ve also provided insurance for some of the largest construction projects ever such as Hoover Dam and the Golden Gate Bridge. Today, it includes everything from great new sports stadiums and arenas to universities, hospitals, and museums. Read employee reviews here



Location(s): RemoteStart Date: September 20, 2021

Training Hours:

  • For Candidates Residing in Pacific Time Zone States Monday thru Friday 10:30 am - 7:00 pm PST.

  • For Candidates Residing in Central Time Zone States Monday thru Friday 12:30 pm - 9:00 pm CST. You will receive a 5% shift differential.

  • For Candidates Residing in Eastern Time Zone States Monday thru Friday 1:30 pm – 10:00 pm EST. You will receive a 10% shift differential


Post Training Hours:

  • For Candidates Residing in Pacific Time Zone States Monday thru Friday 12:30 pm - 9:00 pm PST. You will receive a 5% shift differential.

  • For Candidates Residing in Central Time Zone States Monday thru Friday 2:30 pm - 11:00 pm CST. You will receive a 10% shift differential.

  • For Candidates Residing in Eastern Time Zone States 3:30 pm - 12:00 am EST. You will receive a 10% shift differential

COMPENSATION:

  • The base salary for this position is approximately $37,000 - $42,000 annually ($17.79 - $20.20 hourly) based on experience.

  • Competitive monthly sales incentive plan.

  • Opportunities for career progression promotions within the sales roles.

  • Opportunity for 5% language differential for Spanish-English Bilingual skills after training.

AS A SALES AGENT YOU WILL:

  • Provide insurance recommendations, quotes, and issue policies.

  • Use a consultative approach to determine customer needs, build rapport, and provide solutions based on current products and service offerings.

  • Utilize active listening and critical thinking skills to quickly analyze and clearly understand a specific request or customer need, and then leverage knowledge and resources to provide the appropriate solutions.

  • Complete approximately 12 weeks of paid training, including preparation and sponsorship for your Personal Lines insurance exam. Those who are already licensed will receive 10 weeks of training instead


CRS/Billing Spec I - OK10LN

You are a driven and motivated problem solver ready to pursue meaningful work. You strive to make an impact every day & not only at work, but in your personal life and community too. If that sounds like you, then you've landed in the right place.


Role Summary: Answer inquiries from existing customers and clients and other affiliated partners regarding insurance questions or problems you will handle a variety of inbound telephone calls supporting AARP Personal lines auto insurance. No selling is involved and you will receive ongoing training and support as you build your career at The Hartford. ​

  • Start Date: October 25th, 2021

  • Training Hours: Monday - Friday 10:30pm - 7:00pm EST

  • Post Training Hours: Monday - Friday 12:30pm - 9:00pm EST and Every Other Saturday 9:30am - 6:00pm EST

  • After training, when working every other Saturday, employees will receive Wednesday off during those weeks

This role could be a good fit if you:​

  • Enjoy helping customers over the phone​

  • Have the ability to learn insurance products and processes in a remote training environment​

  • Thrive in a fast-paced work environment​

  • Are able to commit to the training and work schedule​

CRS/Billing Spec I - OK10LN

You are a driven and motivated problem solver ready to pursue meaningful work. You strive to make an impact every day & not only at work, but in your personal life and community too. If that sounds like you, then you've landed in the right place.


Role Summary: Answer inquiries from existing customers and clients and other affiliated partners regarding insurance questions or problems you will handle a variety of inbound telephone calls from our Personal Lines AARP Auto customers. No selling is involved and you will receive ongoing training and support as you build your career at The Hartford.

  • Start Date: October 11th, 2021

  • Training Hours: Monday - Friday 10:30-7:00 pm EST – (8 weeks-no time off during training)

  • Post Training Hours: Monday - Friday 10:30-7:00 pm EST and Every Other Saturday 9:30 am - 6:00 pm EST

  • After training, when working every other Saturday, employees will receive Wednesday off during those weeks.

At The Hartford, our compensation philosophy is simple: we pay competitive base salaries and reward performance with a quarterly incentive program.


This role could be a good fit if you:

  • Enjoy helping customers over the phone

  • Have the ability to learn insurance products and processes in a remote training environment

  • Thrive in a fast-paced work environment

  • Are able to commit to the training and work schedule

  • Have a dedicated workspace free from distractions during work and training hours.

CRS/Billing Spec I - OK10LN

You are a driven and motivated problem solver ready to pursue meaningful work. You strive to make an impact every day & not only at work, but in your personal life and community too. If that sounds like you, then you've landed in the right place.


Role Summary: Answer inquiries from existing customers and clients and other affiliated partners regarding insurance questions or problems you will handle a variety of inbound telephone calls. No selling is involved and you will receive ongoing training and support as you build your career at The Hartford.


Start Date: October 18, 2021

Training Hours: Monday–Friday - 10:30 am to 7:00 pm CST

Post Training Hours: Monday-Friday - 10:30 am to 7:00 pm CST

At this time we are only considering applicants that currently reside in AZ, CO, MT, NM, NV, OR, TX, UT, WA, WY.

This position is 100% remote from home.


At The Hartford, our compensation philosophy is simple: we pay competitive base salaries and reward performance with a quarterly incentive program. The hourly rate starts at $18.85 per hour


This role could be a good fit if you:

  • Enjoy helping customers over the phone

  • Have the ability to learn insurance products and processes in a remote training environment

  • Thrive in a fast-paced work environment

  • Are able to commit to the training and work schedule

  • Have a dedicated workspace free from distractions during work and training hours.

Texas-Remote, Colorado, Okalohama. 100%**This position is 100% remote**

You are a driven and motivated problem solver ready to pursue meaningful work. You strive to make an impact every day & not only at work, but in your personal life and community too. If that sounds like you, then you've landed in the right place.


Qualifications:

  • 4+ years of experience in the insurance industry desired. Preferably with group benefits, commercial, or Agency experience.

  • Bachelor’s degree or equivalent combination of education and experience strongly preferred

  • Exceptional sales and negotiation skills, preferably in a business to business capacity

  • Ability to conduct high volumes of virtual sales calls

  • Inside sales experience or demonstrated ability to be a high performer in a telephonic environment

  • Proven track record of developing strong business relationships

  • Ability to influence decision making with key partners and closing skills

  • Advanced insurance market and product knowledge

  • Strong interpersonal skills and customer focused

  • Demonstrates a continuing commitment to personal development (e.g. enrollment/participation in industry associations, relevant industry designations such as CIC, CPCU, LUTCF, GBDS, ARM; or College programs)

  • Top candidates will be flexible, innovative & willing to test new approaches

  • Strong enthusiasm and ability to work in a fast growing environment

  • Superior verbal and written communication skills

  • Highly motivated self- starter with strong organizational capabilities



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