$20/22hour base Also will provide all equipment for your home office, In addition, you qualify for employee benefit. Drug test and background check required
Synchrony Is a
financial services company. Based on the website:
We enable our partners to grow sales and loyalty with consumers, and we create opportunities for our customers by bringing their goals within reach. We are one of the largest issuers of private label credit cards in the United States; we also offer co-branded products, installment loans, and consumer financing products for small- and medium-sized businesses, as well as healthcare providers. Read the employee reviews here.
-Work From Home FT-Frisco, TX, US
What you’ll do as a Customer Service Representative?
You'll handle inbound calls from our many cardholders, keeping exceptional customer service as your constant goal. You'll maintain up-to-date computerized customer information, resolve inquires, authorize sales, and most importantly, you'll build relationships with clients, customers, and colleagues.
What you’ll need to be considered for this role
*YOU MUST BE ABLE TO SATISFY THE REQUIREMENTS OF SECTION 19 OF THE FEDERAL DEPOSIT INSURANCE ACT – for more information, click here.
6+ months customer service experience of any kind and/or military equivalent experience.
Confidence using a computer
Fully fluent in English and Spanish
Be 18-years-old or older
Must live within 2 1/2 hours of Frisco, TX
Be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the selection process
Legal authorization to work in the U.S. (this is required). We will not sponsor individuals for employment visas, now or in the future, for this job opening.
-Work From Home FT-Chicago, IL, US
On our team, you'll enjoy high starting wages ($20/hour base plus a 10% language differential for total compensation of $22) and tuition reimbursement
What you’ll do as a Customer Service Representative?
You'll handle inbound calls from our many cardholders, keeping exceptional customer service as your constant goal. You'll maintain up-to-date computerized customer information, resolve inquires, authorize sales, and most importantly, you'll build relationships with clients, customers, and colleagues.
What you’ll need to be considered for this role
*YOU MUST BE ABLE TO SATISFY THE REQUIREMENTS OF SECTION 19 OF THE FEDERAL DEPOSIT INSURANCE ACT – for more information, click here.
6+ months customer service experience of any kind and/or military equivalent experience.
Confidence using a computer
Fully fluent in English and Spanish
Be 18-years-old or older
Must live within 2 1/2 hours of Frisco, TX
Be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the selection process
Legal authorization to work in the U.S. (this is required). We will not sponsor individuals for employment visas, now or in the future, for this job opening.
-Work From Home FT-Alpharetta, GA, US
What you’ll do as a Customer Service Representative?
You'll handle inbound calls from our many cardholders, keeping exceptional customer service as your constant goal. You'll maintain up-to-date computerized customer information, resolve inquires, authorize sales, and most importantly, you'll build relationships with clients, customers, and colleagues.
What you’ll need to be considered for this role
*YOU MUST BE ABLE TO SATISFY THE REQUIREMENTS OF SECTION 19 OF THE FEDERAL DEPOSIT INSURANCE ACT – for more information, click here.
6+ months customer service experience of any kind and/or military equivalent experience.
Confidence using a computer
Fully fluent in English and Spanish
Be 18-years-old or older
Have a high school diploma or equivalent
Must live within 2 1/2 hours of our Alpharetta Synchrony facility
Be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the selection process
Legal authorization to work in the U.S. (this is required). We will not sponsor individuals for employment visas, now or in the future, for this job opening.
Full Time – Work From Home(Current starting pay rate is $21.00/hour).
This is a work-from-home position, however, to be considered for this role you MUST live within a commutable distance of Rapid City, SD.
Requirements
*YOU MUST BE ABLE TO SATISFY THE REQUIREMENTS OF SECTION 19 OF THE FEDERAL DEPOSIT INSURANCE ACT– for more information, click here.
1+ years of customer service or related military experience and the ability to work shifts that meet business needs including potential weekends and holidays.
Must live within 2 1/2 hours of Rapid City, SD
You must be 18 years or older
You must have a high school diploma or equivalent
You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the selection process
You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.
Effective 1-1-18, new hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time-in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 24 months’ time in position before they can post. All internal employees must have at least a “consistently meets expectations” performance rating and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance requirement).
Requirements
*YOU MUST BE ABLE TO SATISFY THE REQUIREMENTS OF SECTION 19 OF THE FEDERAL DEPOSIT INSURANCE ACT– for more information, click here.
1+ years of customer service or related military experience and the ability to work shifts that meet business needs including potential weekends and holidays.
Must live within 2 1/2 hours of Rapid City, SD
You must be 18 years or older
You must have a high school diploma or equivalent
You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the selection process
You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.
What you’ll do as a Collections Representative?
You’ll handle outbound and in-bound calls, set up payment arrangements, counsel our cardholders on their financial situations and use your customer service, communication, and influencing skills to figure out why a payment is late and how to fix the situation. You’ll also tackle the important work of getting past-due accounts up to date, and most importantly, you’ll improve service by using your customer service skills.
What you’ll need to succeed
You’ll be an effective listener, with great communication skills and strong customer service skills. You’ll be the kind of person who can engage and solve problems, as well as proving your analytical skills on a daily basis. On top of this, you’ll need proficient computer skills, and be comfortable utilizing PowerPoint, Word, Excel, and Outlook programs.
What you’ll need to be considered for this role
*YOU MUST BE ABLE TO SATISFY THE REQUIREMENTS OF SECTION 19 OF THE FEDERAL DEPOSIT INSURANCE ACT – for more information, click here.
6+ months customer service experience of any kind and/or military equivalent experience.
Must live within 2 1/2 hour commute of our Canton Center
Confidence using a computer
Be 18-years-old or older
Have a high school diploma or equivalent
Be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the selection process
Legal authorization to work in the U.S. (this is required). We will not sponsor individuals for employment visas, now or in the future, for this job opening.
Client Services Specialist As a Client Services Representative, you will provide quality service to clients and providers by accurately, effectively, and consistently handling their telephone inquiries. You will review and analyze credit applications and credit bureau information in order to make credit decisions in compliance with credit policy guidelines. You will provide support for all customer account issues and will communicate processing decisions to clients/providers as well as resolve program/terminal hardware/software issues.
You will resolve merchant issues by utilizing several different databases and software systems. You will analyze merchant terminal responses. You will determine when monetary adjustments are warranted and complete adjustments accordingly. You will cultivate and maintain positive relations with the merchant base. Potential for training and cross-skilling to assist the business as needed with additional critical experiences.
Individuals who have strong negotiation and analytical skills, excellent written and verbal communication skills, demonstrated service-oriented mindset with high level of detail orientation, ability to multi-task, excellent PC skills (internet and Microsoft Office), ability to handle sensitive, confidential information, and solid data entry skills preferred.
About the role:
We’ll rely on you to resolve inbound telephone inquiries from internal and external customers while providing exceptional customer service managing account reconciliation and sales authorizations ensuring each interaction is fully documented. We’ll want you to learn and understand operational business processes, policies, and systems so that you can strictly adhere to all Compliance, Regulatory, and Internal Business Procedures. You’ll be required to meet or exceed Call Quality metrics while also balancing Customer Care Time and Productivity metrics.
About the role:
We’ll rely on you to resolve inbound telephone inquiries from internal and external customers while providing exceptional customer service managing account reconciliation and sales authorizations ensuring each interaction is fully documented. We’ll want you to learn and understand operational business processes, policies and systems so that you can strictly adhere to all Compliance, Regulatory and Internal Business Procedures. You’ll be required to meet or exceed Call Quality metrics while also balancing Customer Care Time and Productivity metrics.
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