SYkesHome is hiring Finacial Service Customer Service Agents, Remote Customer Support Agent. The pay is $15.00 per hour. Free paid training, Exempt employees with benefits, and free training, Hiring in multiple states. excluding the following states: Alaska, California, Delaware, Hawaii, Illinois, Louisiana, Maine, Maryland, Massachusetts, Montana, New York, Puerto Rico, Rhode Island, Vermont, Washington, and Washington DC.
Work with us and you’ll enjoy:
Full-Time Schedule (40 hours/week)
$15.50/hour
100% Paid Training
Full benefits package including medical, dental, vision, life insurance, paid time off, and company-matched 401(k) retirement plan
Employee Referral Program – (you’ll earn $150 for every referral with no limits)
100% free college tuition program through Ashford University (online) after just one year of employment!
When you’ll work:
Week 1 is new employee orientation week, and you’ll work two hours per day to get set up and acclimated to SYKES
Week 2 and 3 will be your training weeks and you’ll work Monday – Friday
After training, you will work 8 - 8.5 shifts that fall between 10 AM-10 PM Mountain time with one weekend day off and one floating day through the week.
Required qualifications, skills, and experience Apply with us, if you possess:
A high school diploma or GED and are at least 18 years old
Excellent communication skills, both written & verbal
A computer for your first week of training (PC or Laptop)
General PC knowledge
Hard-wired internet connection, stand-alone monitor, and a quiet, distraction-free workspace (we’ll provide the rest!)
Job description
At SYKES, we help people one caring interaction at a time and that starts with YOU! In fact, 96% of our work at home agents tell us they are very satisfied with SYKES as a place to work. Our agents provide support to customers of some of the world’s most well-known brands, right from the safety, comfort, and convenience of their own homes. We offer full-time roles with daytime and evening shifts available. We’ll find the best match for you based on your experience and preferences. After applying, you’ll complete our video interview where we’ll share the details about the role you’ve been selected for. Founded in 1977, we are a trusted work-from-home company. While other companies are learning how to set up virtual work for the first time due to COVID, SYKES has more than 20 years of experience offering 100% virtual work, which benefits our customers and you! Work with us and you'll enjoy:
Benefits including medical, dental, life, vision insurance, company matched 401K, and generous paid time off
Hands-on, 100% paid training
Opportunities for advancement and professional development
Tuition assistance
Personal benefits of working from home including saving time, money, and the environment.
Required qualifications, skills, and experience
Apply with us if you possess:
Ready to work, committed to your own success, and eager to learn
An empathetic, helpful, and resourceful problem-solver
Friendly and professional
An excellent communicator who likes to connect with people via phone
Able to navigate multiple screens on a computer while helping customers
Able to provide a stand-alone monitor, USB corded headset, and a quiet, distraction-free workspace (we’ll provide the rest!)
Preferred (but not required)
Experience providing customer service via phone
Experience in financial services, healthcare, or technology
Kentucky
Job description At SYKES, we help people one caring interaction at a time and that starts with YOU! In fact, 96% of our work at home agents tell us they are very satisfied with SYKES as a place to work. Our agents provide support to customers of some of the world’s most well-known brands, right from the safety, comfort, and convenience of their own homes. We offer full-time roles with daytime and evening shifts available. We’ll find the best match for you based on your experience and preferences. After applying, you’ll complete our video interview where we’ll share the details about the role you’ve been selected for. Founded in 1977, we are a trusted work-from-home company. While other companies are learning how to set up virtual work for the first time due to COVID, SYKES has more than 20 years of experience offering 100% virtual work, which benefits our customers and you! Work with us and you'll enjoy:
Benefits including medical, dental, life, vision insurance, company matched 401K, and generous paid time off
Hands-on, 100% paid training
Opportunities for advancement and professional development
Tuition assistance
Personal benefits of working from home including saving time, money, and the environment.
Required qualifications, skills, and experience Apply with us if you possess:
Ready to work, committed to your own success, and eager to learn
An empathetic, helpful, and resourceful problem-solver
Friendly and professional
An excellent communicator who likes to connect with people via phone
Able to navigate multiple screens on a computer while helping customers
Able to provide a stand-alone monitor, USB corded headset and a quiet, distraction-free workspace (we’ll provide the rest!)
Preferred (but not required)
Experience providing customer service via phone
Experience in financial services, healthcare, or technology
Greenwood SC
Job description At SYKESHome, we help people one caring interaction at a time – that includes you! Join us as a Remote Financial Customer Service Representative to provide support for financial industry customers from the comfort and convenience of your own home! In this role, you’ll assist individuals via phone, delivering value-based solutions tailored to the unique needs of our customers. You’ll shine in this role if you have a passion for helping people and enjoy working independently in a remote, home-based environment. Work with us and you’ll enjoy:
Full-Time Schedule (40 hours/week)
$15.50/hour
100% Paid Training
Full benefits package including medical, dental, vision, life insurance, paid time off, and company-matched 401(k) retirement plan
Employee Referral Program – (you’ll earn $150 for every referral with no limits)
100% free college tuition program through Ashford University (online) after just one year of employment!
When you’ll work:
Week 1 is new employee orientation week, and you’ll work two hours per day to get set up and acclimated to SYKES
Week 2 and 3 will be your training weeks and you’ll work Monday – Friday
After training, you will work 8 - 8.5 shifts that fall between 10 AM-10 PM Mountain time with one weekend day off and one floating day through the week.
Required qualifications, skills, and experience Apply with us, if you possess:
A high school diploma or GED and are at least 18 years old
Excellent communication skills, both written & verbal
A computer for your first week of training (PC or Laptop)
General PC knowledge
Hard-wired internet connection, stand-alone monitor, and a quiet, distraction-free workspace (we’ll provide the rest!)
What you'll do:
Enjoy fast-paced days full of problem-solving and connecting with customers by phone via inbound calls.
Deliver first-class, customer experiences answering questions, troubleshooting issues, and providing information in response to concerns and requests.
Demonstrate patience and understanding with customers to assist with their various needs.
Follow a list of directions as troubleshooting steps and relay that to the customer.
Educate customers on current product features, service offerings, and overall product value.
Meet and exceed all metrics as required by the client, including average handle time, quality assurance, customer service, and schedule adherence?.
Offer alternative solutions when appropriate with the objective of retaining customers' business.
Required qualifications, skills and experience
Work with us and you'll enjoy:
Hourly pay starting at $15
Full-Time schedule with 8-8.5 hour shifts between 6 am-10 pm Mountain Time
100% paid training
Full benefits package including medical, dental, vision, life insurance, and company-matched retirement plan
Refer to a friend program that pays $150 for every referral with no limits.
Opportunities for advancement and continued growth
Personal benefits of working from home including time, money, and environmental savings.
Apply with us if you possess:
High School Diploma or GED (minimum)
The ability to provide excellent customer service and technical support by phone with empathy and professionalism
Ability to work weekdays, afternoons, and weekends
Strong computer navigation skills, including search engine experience, browser navigation, typing in URLs, using dual monitors, etc.
Self-motivated with high attention to detail and ability to multitask.
Excellent verbal and written communication skills
An unwavering positive attitude and a strong drive for results
Openness to receiving feedback and applying and integrating the feedback to improve results.
What you'll need:
Hard-Wired internet connection with at least 5 Mbps up and download speeds.
A standalone monitor to connect to the computer we will send you. This cannot be a laptop, all-in-one, or TV.
A computer (any type but not a phone or tablet) for your first week of training sessions and any technical troubleshooting that may arise with the work computer.
Dedicated home office or workspace that is free of distractions with a door and desk for equipment.
Job description
SYKES is excited to now be a part of Sitel Group®, one of the largest global providers of customer experience (CX) products and solutions! Join us as a remote-based Medical Customer Service Agent, where you will handle customer service inquiries from members, providers, physicians, and internal and external clients related to pharmacy benefits. In this job, you will:
Handle inbound and outbound member, provider, and physician calls
Answer questions related to pharmacy benefits
Work with other departments to research and resolve issues, responding to members within performance agreement guidelines
Maintain accurate and complete documentation
Identify and escalate concerns from patients and/or clients
Work with us and you'll enjoy:
$13.00/hr starting pay
Multiple shift options
Benefits including medical, dental, life, vision insurance, company matched 401K, and generous paid time off
Hands-on, 100% paid training
Refer a friend program that pays up to $150 for every referral with no limits.
Tuition assistance and opportunities for advancement
Personal benefits of working from home including saving time, money, and the environment.
Required qualifications, skills, and experience
Apply with us if you possess:
Ability to navigate multiple screens on a computer while helping customers
Excellent customer service, interpersonal, verbal, and written communication skills
Flexible and resilient demeanor, active listening skills, and attention to detail
Quiet distraction-free home office area to work.
High School Diploma/GED or above and at least 18 years old
Technical Requirements:
Hard-Wired internet connection at least 5 Mbps up and download speeds.
A standalone monitor to connect to the computer we will send you. This cannot be a laptop, all in one, or TV.
A computer (any type but not a phone) for your first week of training sessions and any technical troubleshooting.
Job description
At SYKES, we help people one caring interaction at a time - that includes you! In this remote-based / work-at-home position for SYKES, you will work remotely from the comfort and convenience of your own home answering inbound calls. You will answer questions and provide solutions to customers who need assistance with their technical issues.
What you'll do:
Enjoy fast-paced days full of problem-solving and connecting with customers by phone via inbound calls.
Deliver first-class customer experiences answering questions, troubleshooting issues, and providing information in response to concerns and requests.
Demonstrate patience and understanding with customers to assist with their various needs.
Follow a list of directions as troubleshooting steps and relay that to the customer.
Educate customers on current product features, service offerings, and overall product value.
Meet and exceed all metrics as required by the client, including average handle time, quality assurance, customer service, and schedule adherence?.
Offer alternative solutions when appropriate with the objective of retaining customers' business.
Required qualifications, skills, and experience
Work with us and you'll enjoy:
Hourly pay starting at $15
Full-Time schedule with 8-8.5 hour shifts between 6am-10pm Mountain Time
100% paid training
Full benefits package including medical, dental, vision, life insurance and company-matched retirement plan
Refer a friend program that pays $150 for every referral with no limits.
Opportunities for advancement and continued growth
Personal benefits of working from home including time, money, and environmental savings.
Apply with us if you possess:
High School Diploma or GED (minimum)
The ability to provide excellent customer service and technical support by phone with empathy and professionalism
Ability to work weekdays, afternoons, and weekends
Strong computer navigation skills, including search engine experience, browser navigation, typing in URLs, using dual monitors, etc.
Self-motivated with high attention to detail and ability to multitask.
Excellent verbal and written communication skills
An unwavering positive attitude and a strong drive for results
Openness to receiving feedback and applying and integrating the feedback to improve results.
What you'll need:
Hard-Wired internet connection with at least 5 Mbps up and download speeds.
A standalone monitor to connect to the computer we will send you. This cannot be a laptop, all-in-one, or TV.
A computer (any type but not a phone or tablet) for your first week of training sessions and any technical troubleshooting that may arise with the work computer.
Dedicated home office or workspace that is free of distractions with a door and desk for equipment.
Comments