Shopify Inc. is a Canadian multinational e-commerce company headquartered in Ottawa, Ontario. It is also the name of its proprietary e-commerce platform for online stores and retail point-of-sale systems.
Shopify is now permanently remote, with the exception of only a few teams globally. We're intentionally designing our environment to support remote work.
Shopify has multiple positions available in Multiple counties:
To learn more about each position please follow the link in the description
Some detailed qualifications -
At least five years of Technical Writing or related experience.
Worked closely with subject matter experts and other stakeholders, like developers and product managers.
Strong writing skills, especially converting abstract or difficult subjects into easy-to-understand and useful content.
Experience leading projects. For more detail please follow the link
Requirements for the role
Available to work full-time (40 hours per week) on a rotating schedule with varying 8-hour shifts starting anytime between 7:00 am - 11:00 am in your local time zone.
This means some days your shifts could be as early as 7 am-3 pm, and as late as 11 am-7 pm. This includes working weekends and holidays on a rotating basis.
Live in British Columbia, Alberta, Saskatchewan, Yukon, or the NWT and have legal authorization to work in Canada. For more detail please follow the link
Live and have legal authorization to work in Canada.
Be bilingual in role language as well as English, able to provide verbal and written support in both languages.
Have appropriate remote work set-ups - such as quiet space, stable internet connection, and a backup location in case of issues with the primary location.
Have access to a wired internet speed of at least 25 Mbps download speed and 10 Mbps upload. You can check your speed here. For more detail please follow the link
Please note that we are looking for applications from the following western provinces: British Columbia, Alberta, Saskatchewan, Yukon, and the NWT.
As an Overnight Support Advisor, you’ll work within a dynamic, diverse and, supportive environment. You won’t always know the answers to the questions you’re being asked, so your ability to be resourceful is key! We believe in human-centered, high-quality customer experiences. For more detail please follow the link
Please note that we are looking for applications from the following eastern provinces: Manitoba, Ontario, Quebec, New Brunswick, Nova Scotia, Prince Edward Island, Newfoundland, and Labrador.
As an Overnight Support Advisor, you’ll work within a dynamic, diverse and, supportive environment. You won’t always know the answers to the questions you’re being asked, so your ability to be resourceful is key! We believe in human-centered, high-quality customer experiences For more detail please follow the link
Live and have legal authorization to work in Canada.
Be bilingual in role language as well as English, able to provide verbal and written support in both languages.
Have appropriate remote work set-ups - such as quiet space, stable internet connection, and a backup location in case of issues with the primary location.
Have access to a wired internet speed of at least 25 Mbps download speed and 10 Mbps upload. You can check your speed here. For more detail please follow the link
Qualifications
Live and have legal authorization to work in Canada.
Be bilingual in role language as well as English, able to provide verbal and written support in both languages.
Have appropriate remote work set-ups - such as quiet space, stable internet connection, and a backup location in case of issues with the primary location.
Have access to a wired internet speed of at least 25 Mbps download speed and 10 Mbps upload. You can check your speed here For more detail please follow the link
Qualifications
Live and have legal authorization to work in Canada.
Be bilingual in role language as well as English, able to provide verbal and written support in both languages.
Have appropriate remote work set-ups - such as quiet space, stable internet connection, and a backup location in case of issues with the primary location.
Have access to a wired internet speed of at least 25 Mbps download speed and 10 Mbps upload. You can check your speed here. For more detail please follow the link
Live and have legal authorization to work in Canada.
Be bilingual in role language as well as English, able to provide verbal and written support in both languages.
Have appropriate remote work set-ups - such as quiet space, stable internet connection, and a backup location in case of issues with the primary location.
Have access to a wired internet speed of at least 25 Mbps download speed and 10 Mbps upload. You can check your speed here.
For more detail please follow the link
Live and have legal authorization to work in Canada.
Be bilingual in role language as well as English, able to provide verbal and written support in both languages.
Have appropriate remote work set-ups - such as quiet space, stable internet connection, and a backup location in case of issues with the primary location.
Have access to a wired internet speed of at least 25 Mbps download speed and 10 Mbps upload. You can check your speed here. For more detail please follow the link
Qualifications
Available to work full-time (40 hours per week) on a rotating schedule with varying 8-hour shifts starting anytime between 7:00 pm - 12:00 am in your local time zone.
This includes working weekends and holidays on a rotating basis.
Live and have legal authorization to work in Canada.
Be bilingual in role language as well as English, able to provide verbal and written support in both languages.
Have appropriate remote work set-ups - such as quiet space, stable internet connection, and a backup location in case of issues with the primary location.
Have access to a wired internet speed of at least 25 Mbps download speed and 10 Mbps upload. You can check your speed here. For more detail please follow the link
Overnight Bilingual Customer Service Specialist - Fluent in Japanese (Remote, Western Canada)
Qualifications
Available to work full-time (40 hours per week) on a rotating schedule with varying 8-hour shifts starting anytime between 7:00 pm - 12:00 am in your local time zone.
This includes working weekends and holidays on a rotating basis.
Live and have legal authorization to work in Canada.
Be bilingual in role language as well as English, able to provide verbal and written support in both languages.
Have appropriate remote work set-ups - such as quiet space, stable internet connection, and a backup location in case of issues with the primary location.
Have access to a wired internet speed of at least 25 Mbps download speed and 10 Mbps upload. You can check your speed here. For more detail please follow the link
Program Manager, Support PMO (Remote EST)
Qualifications
What you'll be doing
Manage large, high profile, cross-functional programs, and projects across Support
Create strong, trusting relationships with various stakeholders including members of the C-Suite, Support directors, project managers, and other senior team leads
Gather program & project requirements, write briefs and develop detailed execution plans (briefs, timelines, budgets, resource & quality plans)
Ensure there’s alignment between stakeholders on the goals and objectives of the program or project
Manage program status and ensure stakeholders are kept up to date on progress
Identify, manage & mitigate risks. For more detail please follow the link.
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