Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary, and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative, and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap to apply instant notifications for AI-matched jobs, and more. Read employee reviews here
Description
This Customer Service Representative position via Robert Half is perfect for someone who loves building solid customer relationships and wants to work in the growing business services industry. This contract to full-time Customer Service Representative position could be for you, if you're available to work in Edina, Minnesota. This position is for candidates who work well in a dynamic, rapidly changing call center.
Your responsibilities in this role
- Manage incoming telephone calls
- Field and send out send written business correspondence
- By being successful in your role, you will facilitate business development and client referral goals by actively cross-selling and referring customers
- Give exceptional customer service in a timely fashion
Requirements
- Strong customer service and office administrative skills
- Supportive, positive attitude with a detail-oriented demeanor applied to all tasks
- Ability to use multiple computer systems, applications, and utilize search tools to find information
- Eager problem-solver who listens for customer cues and actively resolves problems with grace and integrity
- Ability to effectively interact, verbally and in writing
- Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, High-rise, and Insightly
- 2+ years experience with performing in a goal-driven & customer-focused environment preferred
- Comfort and confidence when interacting with internal and external partners and clients/customers
- Comfort in pursuing resolutions to complicated customer inquiries using complex research methods - Advanced Microsoft Office skills.
Description
Our technology company is looking for an Account Coordinator to join their team. This is a fully remote role and you need to be able to work either PST or MST. You will be working as an Account Coordinator to support a team of five Enterprise Sales Executives. This role is an administrative support role and we are looking for candidates who have excellent follow-up skills.
You will assist with customer onboarding, readiness activities, resetting user IDs and credentials and you will help to issue resolution status to fulfillment partners. Previous experience with Salesforce or similar CRM systems is preferred. We are looking for someone who is looking to grow with a company and someone who has excellent problem-solving skills. The salary is up to $60K and the benefits include medical, dental, vision, unlimited PTO, 401K, $60/month meal reimbursement, and the ability to work fully remote. Previous experience working in a SAAS organization is strongly desired.
Description
Robert Half is working with a growing company to hire a highly skilled and motivated Office Assistant, who will provide support with various administrative duties. Are you a hard worker who loves handling multiple projects at once with a positive outlook? Then we have the Office Assistant position for you. The Office Assistant is a long-term contract / temporary to hire opportunity and is located in the Oakland, California area.
Major responsibilities
- Submit data accurately
- Manage office facility
- Dispatch calls to the appropriate parties
- Copy, faxing and filing for multiple departments.
Requirements
- A willingness to take on both small administrative tasks and high visibility requests
- Capacity to assess process and internal control weaknesses and identify improvements
- Accomplishes tasks independently
- Capacity to operate basic office equipment, complete general office work, and route incoming materials
- Strong understanding of spreadsheets and word processing is preferred
- Ability to multitask, collaborate and communicate well with individuals of all backgrounds in a fast-paced environment
- Microsoft Word experience
If you're interested in this role please contact Austin Cauthron at 415-347-8534 and reference job ID# 00419-0011907878
Do you have a natural team-oriented attitude and want to take your career to the next level? Then contact us today as we may have an excellent opportunity for you! Are you a go-getter that thrives working in an energizing environment? This employment opportunity may be a great fit for you. A candidate will be hired by the end of the week for this position - contact us now!
What you get to do every single day:
Independently research, troubleshoot, and support EFT and Electronic Bill Payment issues such as password resets, site navigation, creation of new users, and modification or termination of existing users and browser settings.
Independently research, troubleshoot and support Electronic Bill Payment (EBP) issues with subscriber bill payments including cancellation of payments for reasons such as fraud, increasing payment limits, verifying payments and obtaining check copies.
Process all member deposits, withdrawals, account transfers and large dollar outgoing wire transfers accurately and quickly to support our mission of excellent service. This includes validating minimum/maximum balances requirements are being met, holds are being placed on funds and penalties are being assessed when applicable. Correct and follow-up with members in a timely manner to advise them about errors or problems with a transaction.
Answer member calls, emails, and chats in a prompt and courteous manner. Be professional and friendly at all times. Transfer calls to appropriate departments and staff using a consultative approach. Follow up on open issues frequently and confirm with a credit union that resolution meets or exceeds their expectation and satisfaction.
Process account maintenance requests such as name, address or personnel change accurately. Distribute information to internal departments for further action to be taken. Respond to credit unions notifying them of completion of the request and additional action items as applicable.
Act as a liaison for mergers and acquisitions by assisting with service terminations and account closures. Complete all annual compliance requests submitted directly from company or third-party vendor management providers.
Assist with departmental and corporate-wide projects as needed.
Compile and maintain a record of monthly corporate billing for electronic bill payment (EBP) for each EBP client without error. Provide billing file to accounting for posting and confirm bank-wide totals.
Reconcile PCC GL at month-end and submit reconciliation report to accounting for final approval.
Actively participate in monthly one-on-one discussions to address overcoming challenges and setting/meeting professional goals.
Description
If you're looking for work as an Administrative Assistant, OfficeTeam has multiple openings for someone who is results-oriented and deeply passionate about growing their career. The Administrative Assistant will perform various administrative and office support duties. Candidates applying for this position should be ready for a lot of mail merging, pivot tables, and presentation design, so if you love those tasks, don't hesitate to contact us! Candidates looking for a short-term temporary-to-full-time position in the Akron, Ohio area will find this Administrative Assistant position to be a terrific opportunity.
Responsibilities
- Greet and instruct visitors
- Support a variety of projects for other employees
- Respond to phone inquiries
- Tend to word processing, filing, and faxing duties
Requirements
- Strong communication and social skills and able to receive criticism well - Knowledgeable computer skills including word processing, spreadsheets and presentation software, as well as databases and customer database systems - At least 1 year of Administrative Assistant experience preferred - Command of Manage Vendor Relationships - Mortgage Documents experience preferred - Customer service experience - Strong familiarity with data entry - Experience with Microsoft Excel - Proven ability to use the internet for research
Robert Half is urgently seeking a Payroll Administrator for payroll processing and benefits administration for our client with over 300 employees. This position might be the one for you if you possess dynamic and strong communication skills and problem-solving capabilities. You will be a part of a dynamic team with an opportunity for career growth. The Payroll Administrator position is a long-term contract-to-hire opportunity based out of Portland, Oregon. While candidates must be local to the Portland metro area, this role can work from home full-time!
If you are interested in growing your career in Payroll, please apply online now or call Lauren Wenner at 503.222.9778 for immediate consideration.
What you get to do every day
- Execute relevant weekly, monthly, quarterly, and year-end reports to circulate amongst department heads
- Manage issues related to employee deductions and other liabilities, including reconciling
- Produce reports after compiling summaries of earnings, taxes, deductions, leave, disability, and nontaxable wages
- Handle all payroll information questions and requests
- Promote employee confidence by protecting payroll operations and keeping information confidential
- Collect and analyze information including resolving payroll discrepancies
- Updating payroll records by entering changes in exemptions, insurance coverage, savings deductions, and job title and department/division transfers
- Calculate employer social security, unemployment, and worker compensation payments and employee federal and state income and social security taxes to determine payroll liabilities
- Collect, calculate, and enter relevant data to maintain payroll records
- Supporting all internal and external audits related to payroll
- Perform any other duties that arise in the course of normal business operations
Requirements
- Solid understanding of payroll systems for 100-500 employees
- Knowledge of benefits administration
- Strong familiarity with ADP Online
- Reliable skills in Microsoft Office with excellent Excel skills
- Experience with high volume multi-state payroll, billing, licensing, AP, etc.
- Understanding of basic accounting principles and solid financial acumen
- Mastery of federal and state payroll regulations and requirements
- 1+ years of relevant experience in payroll
- Expertise with internal controls
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