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Hiring Contract and temp to hire remote positions in Customer service, Customer service chat, collections, and HR, Read employee reviews, salaries, and benefits here
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary, and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative, and customer support roles.
Description
Are you looking for work as a Customer Service Representative? This position via Robert Half in a dynamic, rapidly-changing call center might be the job for you! If you love building solid customer relationships, you might be the articulate, highly-skilled Customer Service Representative we're looking for. This could be the long-term contract / temporary to hire Customer Service Representative position you're looking for, if you can work in Meridian, Idaho!
Your responsibilities
- Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers
- Organize and route incoming telephone calls
- Provide accurate, friendly customer service in a timely fashion
- Receive and send written business correspondence
Requirements - Strong communication skills and able to receive criticism well - Proficient with computers and technology platforms - Ability to recognize, evaluate, and resolve problems effectively - Customer service and office administrative skills - A consistently positive approach to your work that is rooted in a businesslike professionalism - Experience using Microsoft Office - Call Center Customer Service experience - Deep understanding of Answering Inbound Calls - Comprehensive knowledge of customer service - Solid understanding of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly - 2+ years' experience with performing in a goal-driven & customer-focused environment preferred - Demonstrated talents in communicating and interacting with clients/customers, both internal and external - Demonstrated experience performing extensive research to resolve complex customer inquiries
Collections SpecialistWestborough, MA
Requirements
- 5+ years of experience in a related role - Great written, verbal, and interpersonal skills - Commercial collections experience desired - Aging Reports experience - Bachelor's degree in accounting or finance - Thorough understanding of spreadsheets, internet applications and ERP systems - Data entry, document management, file creation, and previous records experience required
Billing Clerk position, you will analyze bills and compile data into spreadsheets and accounting software.
Are you a hard worker looking to develop your career? If so, this may be the Billing Clerk role for you.
How you will make an impact
- Assess billing documents and other data for accuracy and completeness, tracking down missing or correct data when necessary
- Establish financial controls and procedures
- Review, process, and evaluate bills or invoices for services rendered
- Operate closely with other functional teams to certify data quality and consistency
Requirements
- Excellent problem-solving skills in Microsoft Office applications - Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers - Upbeat, positive attitude, and an approach to work rooted in professionalism - Excellent problem-solving skills - Strong customer service and office administrative skills - Comfort in pursuing resolutions to complicated customer inquiries using complex research methods - Proven computer skills - Strong communication skills and able to receive criticism well - Foundational knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly - 2+ years experience with performing in a goal-driven & customer-focused environment preferred - navigating basic office equipment and protocols experience
Eden Prairie, MN
Responsibilities
Answering incoming calls from patients and healthcare staff regarding medical claims
Collaborating with management in order to identify errors and provide resolution
Utilizing the computer database in order to verify and document information
Description
If you have a passion for Human Resources and you're looking for an exciting, new Generalist opportunity, Robert Half has the opportunity for you as a Human Resources Generalist. This opportunity is a contract role for an established retail company, based out of New York, New York. This position involves various HR duties, including compliance, HRIS, and reporting, liaising with department Managers and leadership teams, implementing new guidelines and policies, and handling employee relations.
Description:
● Develop and streamline talent and experience programs in partnership with the HR Team
● Create materials to build awareness and excitement for programs (including, but not limited to: communications, presentations, leadership guides, etc.)
● Conduct research on best practices in order to develop resources and advise on best practices and benchmarks
● Manage and lead training sessions related to talent and experience programs and processes
● Support all technical and data elements of new programs including auditing data, analysis, system maintenance and user troubleshooting
● Manage data requests and reporting
● Liaise with talent management vendor on system maintenance, administration, and configuration
● Liaise with vendors to develop effective surveys, create survey communications, provide company data needed to launch to appropriate populations
Requirements
High school diploma or GED equivalent
2 years of customer service experience
Strong problem-solving skills
Strong verbal and written communication skills
Robbinsville, NJ
**Please note - this is a remote role but applicants MUST be commutable to the Robbinsville NJ area**
Requirements
- Strong communication skills and able to receive criticism well - Proven computer skills - Comfort in pursuing resolutions to complicated customer inquiries using complex research methods - Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers - Strong problem-solving skills - Customer service and office administrative skills - Experience with filing - Command of navigating basic office equipment and protocols - Adeptness in Microsoft Excel - General familiarity with scanning - Email experience preferred - Strong familiarity with data entry - Demonstrated knowledge of Microsoft Office - Customer service experience desired - 2+ years' experience of proven performance in a goal-driven & customer-focused environment desired - Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly - Upbeat, positive attitude, and an approach to work rooted in professionalism
Sterling Heights, MI
Requirements
- Demonstrated ability to interact effectively with internal and external partners and clients/customers - No stranger to performing extensive research to resolve complex customer inquiries - Sound written and verbal communication skills - Upbeat, positive attitude, wrote and an approach to work rooted in professionalism - Knowledge of Call Center Customer Service - Proficiency in data entry - Microsoft Word experience preferred - Microsoft Teams experience - Solid understanding of customer service - 1+ years of past relevant experience - Ability to recognize, evaluate, and resolve problems effectively - Knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly - Proven computer skills - Customer service and office administrative skills
Description
Collections Specialists with a strong sense of ownership and attention to detail will be interested in this job opening! Candidates looking to build their careers as finance professionals will have the opportunity to join a growing team. If you're interested, contact Robert Half today. Based in the Appleton, Wisconsin region, this long-term contract / temporary role is a great opportunity for a Collections Specialist.
How you will make an impact
- Locate delinquent customer accounts through various means, e.g. skip-tracing, written correspondence, phone contact, and making arrangements for payment
- Process Payments
- Maintain and update customer files to sustain data integrity
- Log all customer payments to the correct reports
- Take care of inbound and outbound collections calls and correspondence
- Yield to all Federal Fair Credit Reporting Act rules and regulations
- Act as liaison in maintaining quality customer service and a positive company image by resolving customer account inquiries
- Manage all billing and reporting activities in line with deadlines
Requirements
- Business to business experience desired
- Customer service experience preferred
- Strong familiarity with QuickBooks
- Knowledge of commercial collections
- Ability to analyze and make decisions on customer accounts
- 3+ years of prior high volume collections experience
- Prior experience using accounting software
- Excellent verbal, written, and social communication skills
For more details on this exciting opportunity please contact Kate Bradley at 920.753.8481.
Description
As a Medical Customer Service Rep, you are responsible for answering incoming requests for all of the Healthcare Practice offices, scheduling and confirming appointments, understanding insurance plans, and taking very detailed messages for staff members.
Key Duties:
Answers all incoming calls from clients, provides information and assistance, and politely navigates clients through the organization
Understands and displays excellent customer service Uses de-escalation techniques to address the needs of callers
Documents and makes changes as appropriate to a patient’s Microsoft demographic information
Schedules appointments for COVID 19 Vaccine, medical behavioral health and dental providers
Follows protocols to properly triage calls to individuals or departments
Exhibits flexibility, sensitivity, and respect, maintaining a working relationship with all team members
Requirements
Spanish Bilingual
Previous Customer Service Experience
READING, PA
Description
Our top client has an immediate need for customer service representatives to join their team. This position offers remote, however, must live in Pennsylvania. The successful candidates will have prior customer service experience. Must be open to working flexible shifts.
* For immediate consideration, please email your resume directly to Casandra.simanca@roberthalf com “contract customer service representative” in the subject line.
Requirements
- Supportive, positive attitude with a professional demeanor applied to all tasks
- Active problem-solver who listens for customer cues and actively resolves problems with grace and integrity
- Bachelor's degree highly preferred
Remote, NJ
Description Are you looking for work in the High Tech - Pharm/Biotech field? This Customer Service Representative position via Robert Half in a dynamic, rapidly-changing call center might be the job for you! If you love building solid customer relationships and are articulate and highly-skilled, this Customer Service Representative position might be for you. This
The customer Service Representative opportunity is Remote and is a long-term contract / temporary to hire engagement.
What you get to do every day
- Handle incoming telephone calls
- You will likely support business development and client referral goals by actively cross-selling and referring customers
- Provide accurate, friendly customer service in a timely fashion
- Field and send written business correspondence
Requirements
- Strong communication and interpersonal skills
- Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers
- Proven experience going the extra mile to solve complex customer inquiries via extensive research
- Ability to navigate multiple computer systems, applications, and utilize search tools to find information
- Knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
- A consistently positive approach to your work that is rooted in a businesslike professionalism
- Microsoft Excel experience
- Customer service experience desired
- Experience with Microsoft Office
- Data entry experience
- Command of Small Claims
- Strong problem-solving skills
- 2+ years' experience of proven performance in a goal-driven & customer-focused environment desired
- Customer service and office administrative skills
Description If you like the idea of working in a dynamic, rapidly-changing call center, you might be interested in this Customer Service Representative position via Robert Half. We are seeking an articulate, highly-skilled Customer Service Representative who loves building solid customer relationships.
This Customer Service Representative opportunity is located in Shavano Park, Texas, and is a long-term contract / temporary engagement.
Responsibilities
- You will likely support business development and client referral goals by actively cross-selling and referring customers
- Retrieve and oversee the sending of written business communications
- Offer friendly, accurate customer service in a timely fashion
- Handle incoming telephone calls
Requirements
- 2+ years of past relevant experience
- Enthusiastic attitude and an engaging business-like approach
- Knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
- Foundational knowledge in Superior Customer Service
- Basic Medical Terminology experience
- Command of customer service
- Proficiency in Call Center Customer Service
- Experience performing extensive research to resolve complex customer inquiries
- Comfort and confidence when interacting with internal and external partners and clients/customers
- Advanced Microsoft Office skills
- Proficient with computers and technology platforms
- Strong communication and social skills
- Customer service and office administrative skills
- Creative problem solver who anticipates risks and opportunities and maintains a vision for continuous improvement
Minneapolis, MN-$17.00 - $17.00 / Hourly
Description
Opening Available for Chat Customer Service Representative!
An online university in Minneapolis is looking for an articulate, highly-skilled Chat Customer Service Representative that is looking to expand their career and skill set!
Responsibilities:
- Deliver outstanding, friendly customer service in a timely fashion
-Provide top-notch chat, email, and light phone customer service
-Troubleshooting password, billing or course issues
- Manage the fielding and sending of important written business correspondence
Requirements
- Typing 50 - 60+ words per minute required
-Strong written and verbal communication skills
- Customer service experience
- Demonstrated ability to interact effectively with internal and external partners and clients/customers
- Foundational knowledge of Customer Relationship Management (CRM) systems
- Microsoft Office skills
- Excellent office administrative skills
- Excellent problem-solving skills
- Positive attitude and an engaging business-like approach
- Ability to navigate multiple computer systems and applications
- Experience of proven performance in a goal-driven & customer-focused environment desired.
Utah
Description
Robert Half is sourcing for a remote, contract Customer Service Representative. This role is responsible for:
Inbound and outbound calls with customers
Answering customer questions and resolving any concerns or issues
Conducting follow up on inquiries and outbound calls to obtain information on customers' behalf
Documenting calls and inquiries in the proper systems
The schedule for this position is Monday-Friday with 8-hour shifts. Business hours are 6 am-6pm MST and will shift to PST with Arizona.
Requirements
This position requires that candidates:
Have a high school diploma or GED equivalent
Have strong customer service skills
Have strong communication and multitasking skills
WINSTON SALEM, NC
Requirements
- Strong communication skills, both verbally and in writing - Able to maintain an approachable and appropriate attitude when interacting with all levels of personnel in a rapidly changing environment - Qualified in office applications and software, as well as Human Resource Information Systems (HRIS) - Desire to thrive in scenarios of team-based work or independent tasks, always looking to learn more and take initiative on a number of different projects and tasks - Deep understanding of HRIS System - Maintain Calendar experience highly preferred - Demonstrated knowledge of scheduling - General familiarity with calendar management and scheduling appointments - Schedule Interviews experience highly valued - Email Correspondence experience - Background working with Manage Calendar - Previous experience working with Phone Interview - Adeptness in Job Scheduling - Practical knowledge of Calendar Management - Good understanding of Microsoft Office Suites - Administrative Office experience preferred - Earlier work involving Multiple Calendar - Comprehension of Screen Interviews - Administrative Assistance experience desired - iCIMS experience preferred - Experience handling confidential business matters and information with discretion
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