Jobs start at $15.00- $20.00 per hr. Mutiple comapnies
Phone burner
PhoneBurner is a growing software company that provides online dialing & contact management software for small and mid-size businesses. We’re looking for an exceptional person to provide customer care and technical support for our customers.
This is a remote position, allowing you to work from your home office. Hours will be full-time, 40 hrs a week during business hours.
Job responsibilities:
Answer inbound calls, emails, chats, and take required actions to assist the customers. Anticipate customers’ potential needs, and determine appropriate responses.
Provide comprehensive and accurate responses by consulting available resource material and information. Keep required reference materials up-to-date.
Problem solve technical issues and escalate issues as appropriate
Develop a deep understanding of the needs of our customers, and communicate these needs with the management team.
Uplead is hiring
About the Role We’re looking for a Customer Success Manager to be a core contributor to our fast-growing organization. Our ideal candidate is technically savvy, truly cares about customer success, and has experience teaching and troubleshooting software. If you've worked in B2B software (SaaS) in the past that is a major plus.
The Customer Success Manager will be responsible for managing customer requests via email and phone. You'll also be responsible for doing live demos of our platform with customers over a Zoom conference, as well as working with our development and leadership team on product improvements.
Job Description The HR Compensation Consultant is responsible for delivering compensation initiatives to internal clients by applying professional judgment, knowledge, and experience. As the Compensation Consultant, I will focus on bridging the gap between process-oriented items and analysis work such as running and analyzing reports and reviewing job profiles. This position will also act in a supporting role with consulting departments. The individual will work with team members to assist and communicate in the implementation, management, and development of innovative solutions that support business unit strategy and design with their subject matter expertise.
Key Responsibilities • Completes core compensation functions such as job evaluation, benchmarking, and competitive analysis • Develops relationships with client groups to ensure compensation philosophies are being standardized and provide ongoing consultation • Implements compensation practices/policies that are cost-effective, competitive and assists in attracting/retaining/motivating quality employees • Creates and reviews quantitative and qualitative trend data • Reports compensation trends to assess and review compensation practices • Conducts analysis and interprets results Supervisory Responsibilities: This job does not have supervisory duties
Preferred Qualifications Education and Experience • 2 or more years of related experience • Bachelor’s Degree or equivalent experience Certificates, Licenses, Registrations • None Functional Skills • Intermediate knowledge of Microsoft Office, specifically Microsoft Excel • Intermediate analytical skills • Entry-level project management skills • Intermediate knowledge in compensation • Intermediate time management skills including the ability to handle multiple projects, prioritize and organize • Ability to establish, manage, and leverage relationships with internal and external partners • Ability to use creative thinking and problem-solving skills
Compensation
The compensation range for this position is $51,000 – $81,100 per year, based on experience and qualifications.
Job Description The HR Compensation Consultant is responsible for delivering compensation initiatives to internal clients by applying professional judgment, knowledge, and experience. As the Compensation Consultant, I will focus on bridging the gap between process-oriented items and analysis work such as running and analyzing reports and reviewing job profiles. This position will also act in a supporting role with consulting departments. The individual will work with team members to assist and communicate in the implementation, management, and development of innovative solutions that support business unit strategy and design with their subject matter expertise.
Key Responsibilities • Completes core compensation functions such as job evaluation, benchmarking, and competitive analysis • Develops relationships with client groups to ensure compensation philosophies are being standardized and provide ongoing consultation • Implements compensation practices/policies that are cost-effective, competitive and assists in attracting/retaining/motivating quality employees • Creates and reviews quantitative and qualitative trend data • Reports compensation trends to assess and review compensation practices • Conducts analysis and interprets results Supervisory Responsibilities: This job does not have supervisory duties.
Intoxalock
18.00 - $25.00+ per hour,Allentown, PA
We are looking for ambitious individuals who are ready for a challenging yet rewarding career as part of our call center. Customer Experience Agents will earn a guaranteed base wage of $18.00 per hour while good performers should expect to earn at least $20.00 per hour with an uncapped incentive.
Intoxalock hires people who will produce exceptional results, who can deliver amazing service to our customers while striving to inspire positive change within the Organization.
Why you should apply to be a Customer Experience Associate at Intoxalock:
Pay Rate: $18.00 - $25.00+ per hour
Uncapped earning incentive
Permanent work from home position
All computer equipment provided
Full Time
Voted Top Workplace in Iowa
A comprehensive and highly competitive benefits package
Dental Insurance
Health Insurance
Vision Insurance
401K
Paid Holidays
Paid Time Off
Paid Emergency Time Off
And more!
What’s a typical day as a Customer Experience Associate? You’ll be:
Receiving challenging calls transferred from Tier 1 agents.
Assisting and troubleshooting customer concerns
Verifying data and information using a verification process
Addressing customer’s questions while displaying exceptional customer service skills
Documenting both customer concerns and solutions
Meeting or exceeding all managed metrics
Keeping your community safe and making a difference
This job might be an outstanding fit if you:
Are an ambitious customer-focused individual
Have the ability to handle stressful customer interactions
Have one year of Call Center, Sales, or leadership experience
Have strong computer skills with dual monitor experience preferred
Display excellent verbal and written communication skills plus problem-solving skills
Are be able to work from home with internet in a quiet area
Have your computer connected to the internet via an Ethernet cable (not Wi-Fi)
18.00 - $25.00+ per hour,Dallas, TX
We are looking for ambitious individuals who are ready for a challenging yet rewarding career as part of our call center. Customer Experience Agents will earn a guaranteed base wage of $18.00 per hour while good performers should expect to earn at least $20.00 per hour with an uncapped incentive.
Intoxalock hires people who will produce exceptional results, who can deliver amazing service to our customers while striving to inspire positive change within the Organization.
Why you should apply to be a Customer Experience Associate at Intoxalock:
Pay Rate: $18.00 - $25.00+ per hour
Uncapped earning incentive
Permanent work from home position
All computer equipment provided
Full Time
Voted Top Workplace in Iowa
A comprehensive and highly competitive benefits package
Dental Insurance
Health Insurance
Vision Insurance
401K
Paid Holidays
Paid Time Off
Paid Emergency Time Off
And more!
What’s a typical day as a Customer Experience Associate? You’ll be:
Receiving challenging calls transferred from Tier 1 agents.
Assisting and troubleshooting customer concerns
Verifying data and information using a verification process
Addressing customer’s questions while displaying exceptional customer service skills
Documenting both customer concerns and solutions
Meeting or exceeding all managed metrics
Keeping your community safe and making a difference
This job might be an outstanding fit if you:
Are an ambitious customer-focused individual
Have the ability to handle stressful customer interactions
Have one year of Call Center, Sales, or leadership experience
Have strong computer skills with dual monitor experience preferred
Display excellent verbal and written communication skills plus problem-solving skills
Are able to handle/process high call volumes, at times while adhering to scheduled breaks/lunches in accordance with business needs
Are be able to work from home with internet in a quiet area
Have your computer connected to the internet via an Ethernet cable (not Wi-Fi)
MURAL
As a MURAL Customer Success Manager, you understand how to make software solutions successful at an enterprise scale. You will turn our current customer base of leading companies into MURAL fanatics by orchestrating success plays you have tailored to the specific needs of a customer’s business. You will successfully drive renewals and upsells as a natural extension of the valuable business outcomes you have orchestrated and communicated to our customers.
We are obsessed with creating a world-class customer experience and looking for candidates who share our fiercely customer-centric mindset. Our desired candidate will have:
5+ years of experience in Customer Success, Account Management, and/or Customer Support at a SaaS organization
Experience working with enterprise customers in rolling out successful change-management and adoption programs
Excellent project management skills and the ability to manage multiple initiatives with complex moving parts, competing priorities, and multiple levels of stakeholder management
Have a nose for revenue and enjoy the rush of accomplishment when customers find value in MURAL enough to expand their partnership with us
An intrinsic love of learning and demonstrating best practices of new technology
A highly responsive, outgoing, energetic representative of MURAL
A self-starting, independent approach to managing your own work
An undying concern about new, better ways to solve problems
A willingness to work independently from remote locations
WHAT WE OFFER
In addition to being part of our quest to help people empower their imagination, we offer:
Competitive salary and benefits
Flexible working hours
Ability to work remotely
Flexible time off
Professional development opportunities
Learning stipend
Wellness stipend
MURAL free forever plan
Design Thinking + Facilitation training
YOUR PROFILE
The top candidate will bring experience working with small to medium, high growth, global tech companies
Bachelor's degree in Accounting, Finance, Business Administration or Economics
A minimum of 5 years of experience with a mix of Accounting, Treasury and US Tax
Advanced ability with Excel and/or Google sheets
Excellent spoken and written English
Ideally, you have...
Experience in Netsuite or other ERP
Saas or start-up experience
CPA is a plus
Master in Finance is a plus
WHAT WE OFFER In addition to being part of our quest to help people empower their imagination, we offer:
Competitive salary and benefits
Flexible working hours
Ability to work remotely
Flexible time off
Professional development opportunities
Learning stipend
Wellness stipend
MURAL free forever plan
Design Thinking + Facilitation training
OUR VALUES
We bring people to our team that care about our mission to inspire and connect creative people globally, and who feel aligned with our values:
Make others successful
Adapt to thrive
Play to wow
Think global
Experiment like an owner
Practicing equality through imagination work. MURAL is committed to creating diverse and inclusive workspaces where people can make a positive impact on the world and share their vision of how they achieve it. We are dedicated to working alongside multiple communities to help build this dream and bring it to life.
Responsibilities
Collaborate and drive the integrated planning and execution of programs and promotions with digital, web, operations, and account development (SDR) counterparts
Partner with the integrated marketing team on the creation, planning, and execution of marketing campaigns and programs spanning digital, web, email, in-app messaging, content, social, and events in support of MURAL business strategy
Imagine and deliver high-touch experiences that delight and engage our target accounts
In addition to engaging with cross-functional teams and executives, you’ll engage directly with partners and customers to coordinate activities
Project manage programs to the task-level detail and manage input and approvals of assets ( emails, landing pages, promotion messages).
Use creativity and be proactive to launch programs built to engage target accounts
YOUR PROFILE
3+ years of experience working on Demand marketing programs in a SaaS company
Experience with account-based marketing programs and the Enterprise Saas sales cycle
Strong Salesforce and Marketing Automation experience (Marketo is a plus)
Analytical acumen and experience using tools like Tableau or PowerBI to report on performance
Excellent communication skills, including reading, writing and speaking to a wide range of needs and audiences
Ability to work in a cross-functional environment to deliver results and collaborate comfortably with senior leaders across Marketing, Sales, Finance, and other functions
Understanding of marketing functions in a B2B environment (i.e., field marketing, digital marketing, etc.)
Proven program and project management skills
Ability to work successfully with little guidance
Cross-culturally aware and sensitive to working with global teams
In the future, willingness to travel
Ideally, you have...
When choosing between visual and text, you choose visual.
Expertise with Asana project management, DemandBase ABX platform, and Drift chat
YOUR MISSION
Our belief in People Operations is simple: To make team members at MURAL feel empowered and engaged with their work every day. Your role as Global Benefits Administrator makes that a reality by ensuring all our team members have the benefits they need. You will report to the People Operations Manager and work closely with colleagues across the globe in the People team and the finance team. In this role you will:
Manage enrollments, terminations, and claims for Global benefits for all our locations including Argentina, the USA, UK, Ireland, and Spain
Support team members with their benefits inquiries through our ticketing system
Assist in reviewing possible new benefits, ensuring we cover any legal requirements in specific locations.
Support the Director, Internal Communications, with the rollout of new benefits to increase employee understanding and engagement.
Ensure compliance with all federal and international legal and disclosure requirements such as COBRA, HIPAA, and IRS
Evaluate the efficiency and value of current benefit programs and make recommendations for improvement
Be the main point of person for our benefit providers
Maintain benefit plan documentation including plan documents and policies.
Work closely with finance to ensure premiums and management fees are correct
Frequently communicate with vendors in Spanish
YOUR PROFILE
2+ years as a Benefits Administrator in multiple locations, including the USA
Experience with an HRIS (Ideally Workday)
Strong in data analysis
Exceptional attention to detail
Strong interpersonal communication skills
Experience working with a Remote team, across multiple time zones
Fluency in Spanish
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