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Randstad Remote Support

Roanoke, VA , Austin, TX, Phoenix, AZCharlotte, NC, Milwaukee, WI, Nashville, TN, Fort Lauderdale, FL, Riverdale, GA, San Diego, CA, Atlanta, GA, Phoenix, AZ.

Customer Service Rep, Call Center Rep, Industrial Sales Representative, Licensed Insurance Producer, Technical Trainer, Remote Order Management Specialist

Project Manager-Accountant-Remote Financial Analyst, Recruiter-


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Roanoke, VA (remote)

Our client, located in Roanoke, VA is currently hiring for Call Center Representatives! The company is a leader in the healthcare industry and looking for candidates with excellent customer service skills to help their members! ***Role will start remote, but MUST BE LOCAL to the area to be considered for the opportunity***


Responsibilities

Respond to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility, and claims Answering inbound calls from members regarding insurance questions Analyze problems and provide information/solutions Develop and maintain positive customer relations Work with customers to get a first call resolution


Skills

  • Interpersonal Sensitivity

  • Customer Relationship Management

  • Patient Care Coordination

  • Customer Relations

  • Patient Support

  • Empathy

  • Telephone Etiquette

  • Active Listening

  • Basic Computer Skills

  • Customer support

  • Managed Care

  • Follow-up

Education

  • High School (required)

Qualifications

  • Years of experience: 2 years

Austin, TX (remote)

Responsibilities

What you'll be doing:

  • The role will consist of both inbound and outbound calls to members and providers

  • CSR will respond to member, provider, agent, and broker inquiries via telephone regarding health insurance benefits, eligibility, and claims

  • There will be questions about what things are covered in their plan, where they can go to get help, which doctors are in their network, how they can change doctors, etc.

  • Would not initiate any claims but would be responsible for giving status and transferring to the proper team for escalation if needed

What you'll have:

  • High School Diploma

  • MINIMUM 2 years of Call Center experience

  • Health Insurance experience (preferred but not required)

  • Positive personality and high energy that comes through clearly over the phone!

Shift: Call Center is open 7 days per week, Hours range between 7:00 AM to 11:00 PM Central Time (8-hour shift)

Location: Remote/Work from Home but MUST have open availability to work Central Time Zone

The essential functions of this role include:

  • working weekends

Skills

  • Active Listening

  • Telephone Etiquette

  • Call Center

  • Call Center Support

  • Basic Computer Skills

  • Typing Skills

  • Empathy

Education

  • High School

Qualifications

  • Years of experience: 2 years

  • Experience level: Experienced


Our client, located in Roanoke, VA is currently hiring for Call Center Representatives! The company is a leader in the healthcare industry and looking for candidates with excellent customer service skills to help their members! ***Role will start remote, but MUST BE LOCAL to the area to be considered for the opportunity***


Responsibilities

Respond to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility, and claims Answering inbound calls from members regarding insurance questions Analyze problems and provide information/solutions Develop and maintain positive customer relations Work with customers to get a first call resolution Skills

  • Interpersonal Sensitivity

  • Customer Relationship Management

  • Patient Care Coordination

  • Customer Relations

  • Patient Support

  • Empathy

  • Telephone Etiquette

  • Active Listening

  • Basic Computer Skills

  • Customer support

  • Managed Care

  • Follow-up

Education

  • High School (required)

Qualifications

  • Years of experience: 2 years

  • Experience level: Experienced

Shift: First--Working hours: 8 AM - 10 PM




$16 - $17 per hour

As a Customer Service Representative, you will provide Customer Support over the phone and click to chat providing billing support to a variety of stakeholders. You will learn product knowledge during hands-on New Hire training. If you are looking for a position that can turn into a long-term career then this is an opportunity worth investigating.


Responsibilities

As a Customer Service Representative your Job Duties will include:

  • Answering incoming call volume and providing written communication for all lines of business for policyholders, agents, and strategic accounts

  • Processing transactions for multiple lines of business, systems, & products

  • Using multiple computer applications

  • Actively participates and involvement in department initiatives and goals

  • Maintaining Customer Service Metrics on Call volume, Quality of call and attendance.

The ideal candidate will possess the following:

  • 1+ years of Customer Call Center Experience

  • Demonstrated ability to work successfully in a metric driven environment

  • Proven track record of Attendance and Punctuality

  • Ability to adapt to change.

  • bilingual Spanish is metric-driven a Plus!

  • Excellent written and communication skills

Skills

  • Customer Service

  • Call Center Support

  • Data Entry

  • Adapting to Change

  • Telephone Etiquette

  • Active Listening

  • Excellent Communication Skills

  • Customer Focused

  • Click to Chat

  • Computer Savvy

  • Coachability

  • Punctuality

  • Positive Attitude

  • Quality Assurance

  • Follow-up

  • Empathy


$17 - $19 per hour

Our client is looking for a business professional with knowledge and proficiency working in either the healthcare support or customer service industry. If you are interested in becoming part of a team where you can contribute to driving both personal and organizational goals, this may be the right fit for you!


Responsibilities

Must be bi-lingual (Spanish and English) Job/Company Details The company is Vault Health. They are a health tech company that works primarily with COVID testing. At the current moment, they are working on a project for at-home COVID testing where they send patients a COVID test packet, then send it back for results. The team works with both patients and clients to ensure a smooth and deliverable service for both the patient and the doctors to provide accurate and timely results. We are looking for a customer service/solutions specialist to answer questions for the patients after they have completed their tests. This will be a case/conflict resolution role, as the candidates will not speak to these individuals unless there is an issue with your process. These positions work exclusively through video and cannot use their phone for any calls. Skills

  • Customer Service

  • Call Center

  • Conflict Resolution

Education

  • No Degree Required

Qualifications

  • Years of experience: 2 years

  • Experience level: Experienced

Shift: First

Working hours: 8 AM - 5 PM

$60,000 - $65,000 per

job summary:

The industry-leading manufacturing company is looking for a promotable entry-level Industrial Sales Representative in the Milwaukee area.


This role comes with a very competitive compensation plan with a base salary ranging from $60k to $65k plus a quarterly commission plan which equates to $30k annually, company credit card, computer, cell phone, and reimbursement for mileage and other travel expense.


All candidates must be legally authorized to work in the U.S.

location: Milwaukee, Wisconsin

job type: Permanent

salary: $60,000 - 65,000 per year

work hours: 8 am to 4 pm

education: Bachelors

Responsibilities:

  • Review incoming written correspondence, request additional details when needed and draft written communications in response to service requests received from customers

  • Process policy change and policy issuance transactions online received through various channels within specified guidelines; makes policy payment plan changes as necessary with minimal assistance Responsible to follow through on all billing adjustments and changes to achieve customer (agent or insured) satisfaction.

  • The work schedule will vary. However, you can expect to work a shift between the below hours of operation (in Eastern Time). You will work 7.75-hour shifts, 5 days a week. Hours are Monday through Friday, with working a rotating Saturday.

  • 8:00 am through 9:30 pm

  • Must possess a Property & Casualty License or PL License

Skills:

  • Active Listening

  • Insurance

  • Adapting to Change

  • Licensing

  • personal lines license

  • Call Center Support

  • Customer Service

  • Auto Insurance

  • Property and Casualty Ins.

Qualifications:

  • 2 years of personal lines insurance experience

  • Active property & casualty resident license

$21.28 - $23.94 per hour

job summary:

looking for a learning and development professional that has excellent verbal and written communication skills. The position is remote and based in eastern standard time. Change Healthcare utilizes the Microsoft suite of products and Teams is the primary training tool we utilize from meetings and facilitation. A favorable candidate should be familiar with Microsoft resources. A Bachelors's degree is preferred, but not necessary as long as the person has a track record of facilitation.


Must have strong written and verbal communication skills, including presentation/platform skills and solid facilitation skills

location: Fort Lauderdale, Florida

job type: Contract

salary: $21.28 - 23.94 per hour

work hours: 8 am to 4 pm

education: No Degree Required


Responsibilities:

looking for a learning and development professional that has excellent verbal and written communication skills. The position is remote and based in eastern standard time. Change Healthcare utilizes the Microsoft suite of products and Teams is the primary training tool we utilize from meetings and facilitation. A favorable candidate should be familiar with Microsoft resources. A Bachelors's degree is preferred, but not necessary as long as the person has a track record of facilitation.


qualifications:

  • Experience level: Entry Level

  • Education: No Degree Required

skills:

  • technical training.

Riverdale, GA (remote-salary:-$14.50 per hour

Responsibilities

1. Managing inbound and outbound calls and emails while demonstrating verbal and written communication skills 2. Navigate through multiple computer systems to enter orders and manage orders during the process before scheduling the appliance delivery appointments and document actions taken 3. Understand various customer types and review specifications to ensure a positive customer experience 4. Negotiate through escalated customer interactions by demonstrating exemplary customer service skills and issue ownership The essential functions of this role include:

  • working in a smoke-free environment

Skills

  • Multiple Screens (2 years of experience is required)

  • Inventory Management Systems (1 year of experience is preferred)

  • Intermediate computer skillset (2 years of experience is required)

  • SAP (1 year of experience is preferred)

  • eCRM (1 year of experience is preferred)

  • Genesys (1 year of experience is preferred)

  • Work from Home (1 year of experience is preferred)

  • Data Entry (1 year of experience is required)

  • Order Processing (1 year of experience is preferred)

  • Google for Business Suite (1 year of experience is required)

Education

  • High School (required)

Qualifications

  • Years of experience: 1 year

  • Experience level: Entry Level

Shift: First

Working hours: 7 AM - 7 PM


Salary: $60 - $65 per hour

location: San Diego, California

job type: Contract

salary: $60 - 65 per hour

work hours: 8 am to 4 pm

education: Bachelors


responsibilities:

Serves as a primary liaison into the Information Technology team and Product team resources for their respective Product Owner and Senior Leaders.


· Collaborates with Product Owner in prioritizing technology-related opportunities based on expected returns, resource requirements, and constraints.

qualifications:

  • Experience level: Experienced

  • Minimum 3 years of experience

  • Education: Bachelors

skills:

  • Project Manager

  • IT Project Manager

  • Product Management

  • Project Management

Salary: $36 - $39.57 per hour

We are seeking Financial Analyst candidates for a temporary (February - April 2022) position for our client. This position will be a 100% remote position. Our client will provide the equipment needed to work from home, you would just need to have reliable, efficient home internet and a private home office space for working.


Responsibilities


  • Work with Separate Accounts reporting process, establish a calendar, coordinate with staff, functional areas, and auditors

  • Responsible for coordinating and/or compilation of documents for part of the financial close processes, analysis, ad-hoc requests, research, and special project

  • Prepares, documents for financial close processes, analysis, Statutory reporting requirements, ad hoc requests, research, and special project

  • Prepare analytical reports and utilize various analytical skills and procedures to assist with the understanding and validation of financial statements and disclosures.

  • Prepare and compile disclosures included in Statutory filings and other regulatory filings for Voya’s Insurance companies.

  • Able to manage multiple, often competing for priorities

  • Interact, communicate and maintain liaison with other functional departments

  • Other duties as assigned


Skills

  • public accounting (3 years of experience is required)

  • analytical skills (2 years of experience is required)

  • advanced Microsoft office (2 years of experience is required)

  • insurance accounting (3 years of experience is required)

Education

  • Bachelors

Qualifications

  • Years of experience: 3 years

  • Experience level: Experienced

Shift: First

Working hours: 8 AM - 5 PM



Salary:$34 - $35 per hour

Accountant

Are you a self-motivated accounting professional? Do you have previous accounting experience at real estate or property management companies? If so - you may be a great fit for our temporary Corporate Accountant opportunity. This role is fully-remote and requires you to work Pacific Time Zone hours. If you (or a friend) are interested, please send over an updated resume to josh.bahns@randstadusa.com. ResponsibilitiesWhat you’ll do • Perform all day-to-day financial inputting, tracking, and management, including maintaining adequate controls for the designated accounts of responsibility • Apply appropriate accounting techniques and standard practices when inputting, tracking, analyzing, reconciling, and reporting on designated accounts of responsibility • Manage Accounts Receivables: audits, post AR cash receipts, reconcile sub-ledger • Manages Accounts Payable: audits, post-AP, reconcile sub-ledger • Import and reconcile bi-weekly payroll and related accounts • Monthly and quarterly balance sheet account reconciliations • Reconciliations of intercompany accounts • Maintaining Loan amortization schedule and recognizing interest • Perform expenses allocation by departments and regional locations • Review company credit card reconciliation reports Skills

  • General Ledger (1 year of experience is required)

  • GAAP (1 year of experience is required)

  • Accounts Receivable

  • Audit - Internal

  • Audit - External

  • Financial Reporting (1 year of experience is required)

  • Payroll

  • Month-End Close (1 year of experience is required)

  • Budgeting Forecasting & Management Reporting (1 year of experience is required)

Education

  • Bachelors (required)

Qualifications

  • Years of experience: 3 years

  • Experience level: Experienced

Shift: First-Working hours: 8 AM - 4 PM



Salary--$30 - $50 per hour

job summary:

DUTIES AND RESPONSIBILITIES


- Develop and implement strategic initiatives for recruiting diverse talent in the organization.


- Partner with company leaders to forecast and develop plans for key staffing initiatives.


- Manage a full-cycle recruiting process to meet the various staffing goals across all levels


JOB QUALIFICATIONS AND SKILLS


- Five plus years of Staffing/Recruitment experience and a strong understanding and ability to recruit in all levels of the organization from entry-level to Corporate staff.


- Excellent interpersonal skills, communication skills, and team-based project experience.


- Clear understanding of the end-to-end recruitment lifecycle processes.


- Must have experience on mapping and sourcing resumes from all sources.


- strong vendor manager skills related to recruitment activities such as search firms and job boards.


- Proficient computer skills including Microsoft Office and in-depth knowledge of data mining and internet research.


- Experience in general HR functions


Additional Job Details


For this role, I prefer candidates with a stable work history and also those who have had corporate recruiting as well as executive recruiting experience.

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