Starting pay from $14.00-$20.00 per hour
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** This is a fully REMOTE position** We are looking for passionate customer service agents to assist with government employee relief assistance programs. The start date is August 31, 2021. Apply quickly to be considered immediately! If you love to help others and want to assist those in need, this may be the perfect program for you! This is a virtual customer support job taking incoming calls, working from home using your own computer equipment that meets the technical requirements outlined below. You must be able to establish a designated workspace, free from noise and distractions to handle incoming phone calls email to schedule interviews: elisabeth.galvan@randstadusa.com
We are actively recruiting for an experienced data entry specialist who has Salesforce experience to perform a variety of administrative and clerical tasks. Seeking a detail-oriented, technically competent problem solver who demands excellence of themselves; and are great at following processes and procedures to drive efficiency and client satisfaction.
Responsibilities
Maintain the Salesforce system by entering new and updated customer and account information.
Prepares source data for computer entry by compiling information from various sources.
Follow up with Program Team Leads to capture data for entry into Salesforce.
Processes college source documents by reviewing data for missing information, research and
update system as needed.
Resolves deficiencies by using standard procedures or returning incomplete documents to
the team leader for resolution.
Verifies entered customer and account data by reviewing, correcting, or reentering data.
Audit salesforce files for accuracy and duplication of data.
Milwaukee, WI (remote)
Responsibilities As part of our highly specialized Customer Service Team, you will be the single point of contact for our members and providers. The role of a Customer Service Representative is to provide caring and knowledgeable assistance to both members and providers
Respond to customer inquiries in a courteous and professional manner regarding benefits and eligibility
Provide accurate information to resolve internal and external member and provider inquiries
Thoroughly and completely document all customer interactions.
Educate customers and dental professionals on eligibility, benefits, claims payment, and authorizations.
Reno, NV (remote)
Responsibilities
The HR Customer Support Representative serves as the primary interface between the company and Work Site Employees WSEs of its client companies. He/she maintains the day-to-day WSE relationship through handling inbound telephone calls and emails. The HR Customer Support Rep ensures the effective delivery of services in the areas of benefits payroll and human resources resolving service issues identifying service opportunities and informing management of key developments that may require escalation to more specialized resources.
Looking for candidates who are "solution-focused"
Someone with a "can-do spirit," demonstrated commitment, works well under pressure
Must be tech-savvy and able to multitask
Most important measurements: attendance, adherence, quality!
This role is 100% inbound calls
Must have good communication skills - verbal & written
Training will be the first 4 weeks of this role. Training is imperative for this role.
Must be able to work Mountain or West Coast time zones.
** This is a fully REMOTE position** We are looking for passionate customer service agents to assist with government employee relief assistance programs. The start date is August 31, 2021. Apply quickly to be considered immediately! If you love to help others and want to assist those in need, this may be the perfect program for you! This is a virtual customer support job taking incoming calls, working from home using your own computer equipment that meets the technical requirements outlined below. You must be able to establish a designated workspace, free from noise and distractions to handle incoming phone calls. Location: Remotely working from home Hours/Days: 1st Shift 7:00 am- 3:30 pm / 2nd Shift 9:30 am-6:00 pm Eastern Time (must be flexible to work 1 day on weekends) Pay Rate: $14.00 Temporary Project
Pittsburgh, PA (remote)
$18/hr | Work From Home | Customer Support | Start Next Week, Hello, We are looking to hire a boatloads of candidates for our new position as a Customer Support Specialist. Work Monday - Friday 8 ama boatload - 4 pm or 9 am - 5pm with voluntary overtime working up to 9pm. Pay begins at $18/hr with an opportunity for advancement. Contact dante.delisio@randstadusa.com or text 724-787-3859 for an initial phone screening. Candidates will have experience servicing clientele. In this role you will provide support to clients on the product and help resolve issues. Your goal is to increase customer satisfaction by building loyalty through amazing service! Candidates will go through two interviews, submit a resume, and complete a background test. Once offered the job you are able to begin immediately! Contact dante.delisio@randstadusa.com or text 724-787-3859 for an initial phone screening.
Miami, FL (remote)
** This is a fully REMOTE position** We are looking for passionate customer service agents to assist with government employee relief assistance programs. The start date is August 31, 2021. Apply quickly to be considered immediately! If you love to help others and want to assist those in need, this may be the perfect program for you! This is a virtual customer support job taking incoming calls, working from home using your own computer equipment that meets the technical requirements outlined below. You must be able to establish a designated workspace, free from noise and distractions to handle incoming phone calls.
Are you looking for a position that will allow you to work from your home? Randstad is looking to hire remote customer service representatives! ****You must live in New Jersey to qualify for this role****
Responsibilities
Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards,
policy and procedures, and protocols.
Process new applications for health care coverage via the telephone, mail, and web, including
building tax household, household income, eligibility determinations, interpreting determinations made by the Marketplace, and enrollment into health plans.
Process life event changes, demographic updates, dis-enrollment requests, and special enrollment periods as requested.
Transfer/refer consumers to appropriate entities according to the established guidelines.
Respond to all inquiries consistent with confidentiality and privacy policies and refers callers to alternate sources when appropriate.
Escalate calls or issues to the appropriate designated staff for resolution as needed.
Track and document all inquiries using the applicable systems.
Must live near-Winder, GA (remote)
$500 BONUS for all that work through peak season September 20th ending in January.(Bonus Paid before Christmas
You must be available to work at least one weekend day each week. We have schedules available between the hours of 10:00 AM UNTIL 1:00 AM with the the next Training Class starting September 20th.
Responsibilities
Identify and handle customer phone inquiries completely and accurately.
Resolve customer complaints and problems to the satisfaction of the customer.
Educate the customer about the products and services.
Complete and maintain accurate customer data
Schedule, assign or act on any required customer follow-up in accordance with Contact Center guidelines.
Maximize opportunities to upsell and/or cross-sell company products and services.
Tampa, FL (remote)***Candidates must be local for consideration***
salary:$18.70 per hou
Candidates must have 3-5 years of experience processing healthcare claims for consideration!
Responsibilities
Processing and adjusting healthcare claims in accordance with policies and procedures Review, analyze and research claim information Ability to read and understand provider contracts Ability to adjudicate claims Good understanding of the application of benefit contracts, pricing, processing, policies, procedures, government regulations, coordination of benefits, & healthcare terminology. Knowledge of Medicare and CMS regulations Must have 3-5 years of claims processing experience.
Remote Order Management Specialist At Whirlpool and within our Consumer Services organization there are many opportunities for career growth and advancement. As a Remote Order Management Specialist, you will interact with our trade customers and , consumers via phone and email to ensure entry of orders, changes, updates and delivery appointments are scheduled and communicated to meet our customer expectations.
Responsibilities
1. Managing inbound and outbound calls and emails while demonstrating verbal and written communication skills
2. Navigate through multiple computer systems to enter orders and manage orders during the process before scheduling the appliance delivery appointments and document actions taken
3. Understand various customer types and review specifications to ensure positive customer experience
4. Negotiate through escalated customer interactions by demonstrating exemplary customer service skills and issue ownership
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