Not your typical Customer service position. The following position is in the following locations. Talmage, UT-Salt Lake City, UT -San Diego, CA, Denver, Nashville, TN, Durham, NC, Nashville, TN, Minneapolis, MN, Bluffton, SC Cambridge, MA (Franklin, TN, Salt Lake City, UT, San Leandro, CA, Gaithersburg, MD, San Antonio, TX, Bohemia, NY Salaries range from $14.00 to $50.00 per hr.
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent, or permanent opportunities, no one works harder for you than Randstad. Read employee reviews here
Naperville, IL--$14 per hour
We have an immediate need for Customer Service Representatives with a growing organization in Naperville, IL. This is a temporary-to-hire position with hours of 1:00 pm - 9:00 pm Monday-Friday. Customer Service Representatives will start at $14/hr. This position is remote at the outset, but the company will be having all employees return to the office, anticipated for early 2022, so all candidates will need to reside near the Naperville, IL area.
Skills
Follow-up
Active Listening
Customer Service
Education
High School
Qualifications
Years of experience: 2 years
Experience level: Entry Level
Shift: Second
Working hours: 1 PM - 9 PM
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent, or permanent opportunities, no one works harder for you than Randstad.
Technical Customer Support Analyst Bluffton, SC
Duties and Responsibilities
Ability to effectively utilize the Incident/Request Management software and other applications as necessary to facilitate work.
Perform regular audits to ensure the team is in compliance with required security practices.
Provides security-related access management support including identity provisioning, de-provisioning and access change requests. The position functions as a subject matter expert to resolve user and security-related access and compliance issues.
Provides second-level technical support to the project team, end-users, and functional groups.
Responsible for how users within the organization are given an identity - as well as following security protocols to protect from unauthorized access while managing the identities and access rights of people both inside and outside the organization.
Provides identity and access management support including the creation and deletion of IDs, role changes within the organization, managing credentials for the onboarding and off-boarding processes.
The analyst is liable for ensuring that user and customer requests for security access is completed in a timely manner, provides second-level technical support to end-users and functional groups. It is the responsibility of the IAM analyst to manage Identity and access within all local, global and third-party systems.
Demonstrated initiative with effective follow-up and prioritization skills to deliver excellent customer service.
Ability to effectively communicate and work with customers and other departmental staff to assess and resolve customer issues.
Ability to organize work, set priorities, and meet deadlines under pressure.
Produce work with close attention to detail. Ability to work with minimal direction, independently or as part of a team, and to be self-directed to accomplish work assignments.
Ability to quickly and accurately understand complex system requirements.
Bohemia, NY $40,000 - $60,000 per year
Are you a hardworking, motivated, and experienced salesperson with experience in the Electronic Components industry? A growing company in Suffolk County, NY is looking for experienced sales representatives to join their team! Bring your ability to build and maintain relationships, professional nature, and positive attitude to make an impact today!
Job Description
Perform inside/remote electronic component sales to prospective customers across various industries (automotive, agriculture, telecommunications, computers, etc.)
Perform research and qualify new customer leads to generate new business.
Provide exceptional service and support to existing accounts.
Maintain continuous account growth.
Build and maintain relationships with customers to increase business and maintain a consistent customer base.
Perform customer visits as much as possible and as needed.
Qualifications:
Current or recent sales experience in a similar role in the Electronic Components industry is required.
An active or recently active clientele base in the industry is extremely ideal.
The position is in-person, but extremely qualified candidates can work remotely if preferred or if not local to Suffolk County, NY.
Ability to effectively build and maintain relationships with customers to generate new business regularly.
Outgoing personality.
Motivated, go-getter mentality.
$15 - $17 per hour-San Antonio, TX
Are you a skilled Accounts Payable professional looking for a new opportunity? Do you pay careful attention to details and complete your work with precision? We are seeking a temp remote Accounts Payable Clerk to join our client's temp need while someone is on leave of absence. Pay: $15-17 p/hr DOE Schedule: M-F 8a-5p Remote (must live in San Antonio) and equipment will be provided -must have a direct connection to the internet (not just WIFI).
Seeking a candidate who has a minimum of 2 years of recent Accounts Payable experience. Working with Oracle payable is a plus Basic accounting knowledge, including debits/credits and G/L account coding required. Proficient in MS Excel, Word, and Outlook
Responsibilities
Process Full Cycle AP including obtaining approvals and ensuring 2-way and/or 3-way match guidelines are followed.
Verify correct coding of invoices and verify information on invoices against purchase order information while processing.
Assist with weekly check run, review payment registers before submission to banking partner for check issuance, and prepare manual checks as needed.
Interact with vendors and research any discrepancies and/or provide payment information as needed.
Review and audit expense reports, ensuring all charges and documentation are in accordance with Company policy.
Denver, CO,$18 per hour
As part of our highly specialized Customer Service Team, you will be the single point of contact for our members and providers. The role of a Customer Service Representative is to provide caring and knowledgeable assistance to both members and providers
Respond to customer inquiries in a courteous and professional manner regarding benefits and eligibility
Provide accurate information to resolve internal and external member and provider inquiries
Thoroughly and completely document all customer interactions.
Educate customers and dental professionals on eligibility, benefits, claims payment, and authorizations.
Skills
Customer Service
Customer support
Patient Support
Call Center Support (2 years of experience is required)
Basic Software Skills
Telephone Etiquette
HEALTHCARE INDUSTRY (1 year of experience is required)
Education
High School (required)
Qualifications
Years of experience: 2 years
Experience level:Entry Level
Working hours: 8-hour shift between 8 AM - 8:30 PM CST
$28 - $30 per hour Cambridge, MA
Do you have experience in the customer service field? Are you experienced with using Microsoft Excel and Outlook daily? You can use both of those skills in this Operations Associate position. We are currently recruiting for an Operations Associate opportunity at a leading pharmaceutical company.
Administrative maintenance of the Covid-19 vaccine mandate accommodations process
JOB DUTIES
• Work with external counsel and internal accommodations team and employment counsel to process religious and medical accommodations for Biogen’s mandatory Covid-19 vaccination program.
• Assist with associated communication and follow-up with employees and creation of a database of approved accommodations
REQUIRED SKILLS (i.e., years of experience, education, etc.) Would be helpful to have leave administration or ADA accommodations experience. 1-2 years experience required. Bachelor's preferred.
Responsibilities
Quickly and efficiently respond to incoming calls and faxes, identify how best to assist
The document calls inappropriate tracking systems and handles/escalates calls per established procedures.
Conduct insurance verifications to understand if the patient’s prescribed therapy is eligible for coverage. Possibly coordinate prior authorizations, investigate alternative insurance coverage, or other funding sources on behalf of the patients per the program specifications.
Process patient applications of various complexities, and follow the specifications of the program to determine their eligibility. Place follow-up calls and respond to inquiries from patients and/or healthcare providers as necessary.
Be familiar with the marketplace and the insurance options available for patients. Educate patients on the available options as appropriate.
Gaithersburg, MD $17.50 - $21 per hour
Looking to hire a full-time Remote Customer Service Representative to communicate effectively with patients and health care providers. This work-from-home contact center position will require to work with various people on behalf of our clients, such as health care providers, patients, pharmacists, and medical office personnel. You must be available to start on 12/6, and have no other engagements scheduled during training. Don't wait, we love to speak with you and share the opportunities we have to offer.
$17.50 - $21 per hour--: San Diego, CA
Program Specialists (Customer Service Representative) will work in a high volume call center environment (80% of your time will be on the phone) answering calls from patients, doctors, and healthcare providers. The Program Specialist is responsible for doing benefits investigation, documenting any adverse events a patient may have while on a new medication, and then looking into reimbursement programs, grants, and discount coupons to help that patient with covering the cost of their meds that insurance doesn't cover.
Responsibilities
Inbound/Outbound calls from patients, healthcare partners, and insurance providers.
Interacting with customers to provide information in response to inquiries about products or services.
Handling and resolving client issues or complaints, offering possible solutions or providing follow-up support as needed.
Resolving customer billing complaints by performing activities such as exchanging merchandise, refunding money, adjusting bills, searching for coupons or grants, and contacting insurance providers.
Documenting records of all customer interactions and transactions, recording details of inquiries, complaints, and comments as well as actions taken.
$17.50 - $21 per hour Durham, NC
The Program Specialist is responsible for doing benefits investigation, documenting any adverse events a patient may have while on a new medication, and then looking into reimbursement programs, grants, and discount coupons to help that patient with covering the cost of their meds that insurance doesn't cover.
Responsibilities
Inbound/Outbound calls from patients, healthcare partners, and insurance providers.
Interacting with customers to provide information in response to inquiries about products or services.
Handling and resolving client issues or complaints, offering possible solutions, or providing follow-up support as needed.
Resolving customer billing complaints by performing activities such as exchanging merchandise, refunding money, adjusting bills, searching for coupons or grants, and contacting insurance providers.
Documenting records of all customer interactions and transactions, recording details of inquiries, complaints, and comments as well as actions taken.
Skills
Data Entry (1 year of experience is preferred)
Customer Service (1 year of experience is required)
Call Center (1 year of experience is required)
Inbound/Outbound Calls
Medical/Health Knowledge (1 year of experience is preferred)
Education
High School (required)
Qualifications
Years of experience: 1 year
Experience level: Entry Level
San Leandro, CA -$50 - $57.45 per hour
Our large banking client is seeking a fully remote Loan Specialist to help them get caught up on their loan approvals. They need someone to start asap and it can sit anywhere in the US. This company offers a great company culture, even while remote, as well as a huge opportunity for extension or even conversion.
Our large banking client is seeking a fully remote Loan Specialist to help them get caught up on their loan approvals. They need someone to start asap and it can sit anywhere in the US. This company offers a great company culture, even while remote, as well as a huge opportunity for extension or even conversion.
Skills
Loan Administration (2 years of experience is required)
Loan Processing (2 years of experience is required)
Loan Review (2 years of experience is required)
Verbal Communication
Responsiveness
Analytical Thinking
Claims Processing
Education
Bachelors
Qualifications
Years of experience: 4 years
Experience level: Experienced
REMOTE CUSTOMER SERVICE REPRESENTATIVE Talmage, UT-$14.50 per hour
Responsibilities
Managing inbound and outbound calls, emails, or chats based on business needs while navigating through multiple computer systems and screens to help resolve consumer issues as well as document consumer interaction as needed.
Helping consumers resolve issues, providing troubleshooting information, placing consumer-initiated orders, and scheduling service while ensuring consumers are fully satisfied when the call, email or chat is completed.
Negotiate through and diffusing escalated consumer interactions by demonstrating soft skills and issue ownership
Managing and maintaining your schedule through both Whirlpool and Randstad computer systems. This may include logging in and out, time-off requests, and ensuring timecard accuracy.
If you would like to assist customers from the comfort of your own home then this is the role for you! Randstad is supporting Whirlpool's call center to find candidates who are passionate about helping their business and enjoy working in a fast-paced, award-winning environment. As a Randstad employee, you'll enjoy benefits like weekly pay, optional medical benefits, appliance discounts, professional growth and advancement opportunities, and monthly Commission with various sales opportunities. EQUIPMENT PROVIDED. EQUIPMENT IS THE PROPERTY OF THE WHIRLPOOL AND MUST BE RETURNED WHEN THE ASSIGNMENT ENDS.
San Diego, CA (remote)--$25 - $27.50 per hour
Are you a credentialing specialist looking for a remote opportunity? Randstad's client - a large, well-known healthcare group in the San Diego area - is looking for 5 credentialing specialists to join their team for at least 3 months. The ideal candidate will have a bachelor's degree, MSOW database knowledge, at least 3 years of credentialing experience, or combined experience as a credentialing specialist and medical staff administrator. While this position is fully remote, it does require a drug screen, a covid vaccination, and other health screenings due to its healthcare environment. If this sounds like a position you would be qualified for and interested in, please don't hesitate to apply!
Responsibilities
Primary source verification of new applicants, and processing reappointment files for all practitioners and allied health providers
Maintains accurate updated database and hard files
Maintains processes, which meet The Joint Commission, Title 22, CDPH, CMS, IMQ, AAAHC, and NCQA standards and time frames
Provides quality oversight and analysis of all applications processed
Ensures credentialing documents are current and accurate
Timely and accurate reporting and presenting of medical staff metrics to Senior Leadership
May travel to facilities, attend Credentialing/Board meetings and work closely with Medical Staff Coordinators and Managers
Maintain knowledge of facility-specific Medical Staff Bylaws for the entire system, and Rules and Regulations, as they relate to the credentialing process
Creates necessary forms and reports related to processing appointment and reappointment applications.
$32 - $34 per hour Salt Lake City, UT
Do you have brokerage experience? Our client, a multinational financial services company, is seeking a Quality Brokerage Consultant to assist with the quality review of peer groups to ensure accuracy.
As a Quality Brokerage Consultant, you will be responsible for supporting internal team members by providing a more complex variety of support services in account management, operations, documentation, customer service, and technical support.
Required Qualifications
Series 7 Finra License
Desired Qualifications
1+ years' brokerage experience
Quality Assurance or Audit experience
Risk Mitigation
Brokerage.
Nashville, TN -$16.50 - $17 per hour
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A Fortune 100 consumer services organization located in the Nashville area is looking to hire a Payment Support Agent for a 3 to 6-month project that could convert to perm.
Must have at 1 year of Contact Center or customer service experience and remarkable work ethic.
This is a potential temp-to-hire opportunity. Work hours are Monday through Friday during the day! No Weekends! Shifts begin at 6:45 am and end at 6:15 pm. The client determines the shift so MUST be able to work within that timeline.
Duties include:
Managing and inputting payment data and answering customer calls. Answer repeat customer calls. Must have Customer Service and/or Contact Center experience preferably in a Shared Services environment. The follow-up to ensure customer information is accurate and escalate when appropriate; Liaise with contact centers and payment services.
Responsibilities
Payment Center Support Agent Key Responsibilities:
Manage and input payment data and answer customer calls.
A follow-up to ensure customer information is accurate and escalate when appropriate
Liaise with contact centers and payment services.
Minneapolis, MN-$34.50 - $43.13 per hour
job summary:
Required Qualifications:
High School Diploma/GED
3+ years experience with Data Center/Raised Floor/Critical Facility space and support teams
3+ years experience working in a data center environment or equivalent technology background
3+ years working with a DCIM product in support of Critical Environments (preferred Nlyte and/or Aperture experience)
3+ years working experience with Microsoft Office Suite
Preferred Qualifications:
Bachelor's Degree
Experience managing a technical team
High and Low Voltage basic knowledge and/or practices
Experience in data center provisioning with Aperture, Nlyte, or other DCIM tools
Experience with HP Service Manager, ServiceNow, or other ITSM support tools
responsibilities:
Space, power, network provision, and device audit with our current DCIM tool.
Monitor Change Control tickets via the corporate standard ITSM tool, ensuring this team follows Processes and Policies when working such
Provide Technical Support, Provisioning Tasks, and Vendor Management and the coordination/prioritization of their efforts
Collect data for server moves, switch upgrades, and other data center projects into our required tools
Work with other teams to resolve provisioning issues (e.g. Network Services, Enterprise Storage, NCC, Systems Engineering, and DCF Design Team), Technical issues, and/or scheduling of customer requests.
Franklin, TN $22 per hour
Responsibilities
Be a strategic partner to the business while serving as a subject matter expert on recruitment strategies
Develop a deep knowledge of our business lines and their competitive landscape establishing both an internal and external network of contacts.
Conduct effective requisition strategy meetings that establish sourcing plans and set expectations with hiring managers.
Creates a communication pathway with hiring managers that promotes a partnership for acquiring the necessary talent.
Identify and implement new and creative methods to source qualified candidates; strategize with hiring managers/supervisors and the People Operations team to attract top external talent.
Solicit candidates utilizing various sourcing techniques including website postings, social media, cold calling, and any other appropriate resources as necessary.
Review resumes and employment applications and conduct screening interviews; document all phases of the recruitment process.
Skills
Talent Acquisition
recruiting (2 years of experience is preferred)
lifecycle process
boolean search
x-ray search
Linked In
HRIS (2 years of experience is preferred)
Education
No Degree Required
Qualifications
Years of experience: 0 years
Experience level:Entry Level
Shift: First
Working hours: 8 AM - 5 PM
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