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Progressive WFH Customer Service

Progressive provides the computer, the salary for these positions in the following locations: provides, Michigan-Saginaw, Florida-Panama City, Michigan-Muskegon, Nevada-Reno

Nevada-Las Vegas, Florida-Pensacola, Florida-Naples, Florida-Panama City Florida-Punta Gorda Texas-Abilene Florida-Ocala, $16.85 - $19.65/hour depending on experience and additional $.025 for Bilingual Customer service.





Job opportunities

  • Bilingual Inbound Sales Representatives share the expertise of Progressive products and services to ensure appropriate insurance coverage through benefits selling

  • Bilingual Customer Service Representatives support customers’ inquiries and insurance policy needs by answering questions regarding coverage, rates, billing issues, and general policy reviews while offering additional products

  • Bilingual Claims Representatives care for customers recently in accidents by demonstrating empathy while setting up new claim reports; you’ll also offer customers additional products


Must-have qualifications

  • Two years of post-secondary education or higher

  • Instead of the above, two years of relevant work experience

  • Sales only: Property & Casualty license; if you’re not already licensed, you’ll have an opportunity to gain it during training (and must remain compliant with licensing requirements as an employee)

  • Fluent in Spanish and English (speak and read)

Training starts: January and February Schedule: Most schedules will include a weekend day and evening hours after completion of training Work from home office requirements

  • Designated workspace free from noise and other distractions

  • Remote office internet connection via DSL or Cable Modem with minimum speed of 10mbps down and 1mbps up

  • A computer that is provided to you must be physically connected to the router or modem by a cable (no wireless connection)

  • All Progressive hardware you receive needs to be connected to a surge protector

  • High-speed internet access is at your expense unless otherwise required by law

Compensation

  • $16.85-19.65/hour depending on experience

  • Gainshare bonus up to 16% of your eligible earnings based on company performance

  • An additional 10% when you work evening or weekend hours

  • Additional incentive if you have a Property & Casualty license

  • Additional $0.25/hour if you are fluent in English and Spanish and hired into a bilingual role

Benefits

  • 401(k) with a dollar-for-dollar company match up to 6%

  • Medical, dental & vision, including free preventative care

  • Wellness & mental health programs

  • Health care flexible spending accounts, health savings accounts, & life insurance

  • Paid time off

  • Paid & unpaid sick leave where applicable, as well as short & long-term disability

  • Parental & family leave; military leave & pay

  • Diverse, inclusive & welcoming culture with Employee Resource Groups

  • Career development & tuition assistance


Additional job opportunities! We’re also hiring for:

  • Claims Representatives care for customers recently in accidents by demonstrating empathy while setting up new claim reports; you’ll also offer customers additional products

Must-have qualifications

  • Two years of post-secondary education or higher

  • Instead of the above, two years of relevant work experience

  • Homeowners insurance roles only: Property & Casualty license; if you’re not already licensed, you’ll have the opportunity to gain it during training (and must remain compliant with licensing requirements as an employee)

Bilingual positions are also available; must be fluent in Spanish (speak and read)

If not licensed, some positions will require obtaining a Property & Casualty license during training (must remain compliant with licensing requirements)

Training starts: January and February

Schedule: Most schedules will include a weekend day and evening hours after completion of training

Work from home office requirements

  • Designated workspace free from noise and other distractions

  • Remote office internet connection via DSL or Cable Modem with minimum speed of 10mbps down and 1mbps up

  • A computer that is provided to you must be physically connected to the router or modem by a cable (no wireless connection)

  • All Progressive hardware you receive needs to be connected to a surge protector

  • High-speed internet access is at your expense unless otherwise required by law

Compensation

  • $16.85 - $19.65/hour depending on experience

  • Gainshare bonus up to 16% of your eligible earnings based on company performance

  • An additional 10% when you work evening or weekend hours

  • Additional incentive if you have a Property & Casualty license

  • Additional $0.25/hour if you are fluent in English and Spanish and hired into a bilingual role

Benefits

  • 401(k) with a dollar-for-dollar company match up to 6%

  • Medical, dental & vision, including free preventative care

  • Wellness & mental health programs

  • Health care flexible spending accounts, health savings accounts, & life insurance

  • Paid time off

  • Paid & unpaid sick leave where applicable, as well as short & long-term disability

  • Parental & family leave; military leave & pay

  • Diverse, inclusive & welcoming culture with Employee Resource Groups

  • Career development & tuition assistance.


Additional job opportunities! We’re also hiring for:

  • Claims Representatives care for customers recently in accidents by demonstrating empathy while setting up new claim reports; you’ll also offer customers additional products

Must-have qualifications

  • Two years of post-secondary education or higher

  • Instead of the above, two years of relevant work experience

  • Homeowners insurance roles only: Property & Casualty license; if you’re not already licensed, you’ll have the opportunity to gain it during training (and must remain compliant with licensing requirements as an employee)

Bilingual positions are also available; must be fluent in Spanish (speak and read)

If not licensed, some positions will require obtaining a Property & Casualty license during training (must remain compliant with licensing requirements)

Training starts: January and February

Schedule: Most schedules will include a weekend day and evening hours after completion of training

Work from home office requirements

  • Designated workspace free from noise and other distractions

  • Remote office internet connection via DSL or Cable Modem with minimum speed of 10mbps down and 1mbps up

  • A computer that is provided to you must be physically connected to the router or modem by a cable (no wireless connection)

  • All Progressive hardware you receive needs to be connected to a surge protector

  • High-speed internet access is at your expense unless otherwise required by law

Compensation

  • $16.85 - $19.65/hour depending on experience

  • Gainshare bonus up to 16% of your eligible earnings based on company performance

  • An additional 10% when you work evening or weekend hours

  • Additional incentive if you have a Property & Casualty license

  • Additional $0.25/hour if you are fluent in English and Spanish and hired into a bilingual role

Benefits

  • 401(k) with a dollar-for-dollar company match up to 6%

  • Medical, dental & vision, including free preventative care

  • Wellness & mental health programs

  • Health care flexible spending accounts, health savings accounts, & life insurance

  • Paid time off

  • Paid & unpaid sick leave where applicable, as well as short & long-term disability

  • Parental & family leave; military leave & pay

  • Diverse, inclusive & welcoming culture with Employee Resource Groups

  • Career development & tuition assistance.


Additional job opportunities! We’re also hiring for:

  • Claims Representatives care for customers recently in accidents by demonstrating empathy while setting up new claim reports; you’ll also offer customers additional products

Must-have qualifications

  • Two years of post-secondary education or higher

  • Instead of the above, two years of relevant work experience

  • Homeowners insurance roles only: Property & Casualty license; if you’re not already licensed, you’ll have the opportunity to gain it during training (and must remain compliant with licensing requirements as an employee)

Bilingual positions are also available; must be fluent in Spanish (speak and read)

If not licensed, some positions will require obtaining a Property & Casualty license during training (must remain compliant with licensing requirements)

Training starts: January and February

Schedule: Most schedules will include a weekend day and evening hours after completion of training

Work from home office requirements

  • Designated workspace free from noise and other distractions

  • Remote office internet connection via DSL or Cable Modem with minimum speed of 10mbps down and 1mbps up

  • Computer that is provided to you must be physically connected to the router or modem by a cable (no wireless connection)

  • All Progressive hardware you receive needs to be connected to a surge protector

  • High-speed internet access is at your expense unless otherwise required by law

Compensation

  • $16.85 - $19.65/hour depending on experience

  • Gainshare bonus up to 16% of your eligible earnings based on company performance

  • An additional 10% when you work evening or weekend hours

  • Additional incentive if you have a Property & Casualty license

  • Additional $0.25/hour if you are fluent in English and Spanish and hired into a bilingual role

Benefits

  • 401(k) with a dollar-for-dollar company match up to 6%

  • Medical, dental & vision, including free preventative care

  • Wellness & mental health programs

  • Health care flexible spending accounts, health savings accounts, & life insurance

  • Paid time off

  • Paid & unpaid sick leave where applicable, as well as short & long-term disability

  • Parental & family leave; military leave & pay

  • Diverse, inclusive & welcoming culture with Employee Resource Groups

  • Career development & tuition assistance.


Additional job opportunities! We’re also hiring for:

  • Claims Representatives care for customers recently in accidents by demonstrating empathy while setting up new claim reports; you’ll also offer customers additional products

Must-have qualifications

  • Two years of post-secondary education or higher

  • Instead of the above, two years of relevant work experience

  • Homeowners insurance roles only: Property & Casualty license; if you’re not already licensed, you’ll have the opportunity to gain it during training (and must remain compliant with licensing requirements as an employee)

Bilingual positions are also available; must be fluent in Spanish (speak and read)

If not licensed, some positions will require obtaining a Property & Casualty license during training (must remain compliant with licensing requirements)

Training starts: January and February

Schedule: Most schedules will include a weekend day and evening hours after completion of training

Work from home office requirements

  • Designated workspace free from noise and other distractions

  • Remote office internet connection via DSL or Cable Modem with minimum speed of 10mbps down and 1mbps up

  • A computer that is provided to you must be physically connected to the router or modem by a cable (no wireless connection)

  • All Progressive hardware you receive needs to be connected to a surge protector

  • High-speed internet access is at your expense unless otherwise required by law

Compensation

  • $16.85 - $19.65/hour depending on experience

  • Gainshare bonus up to 16% of your eligible earnings based on company performance

  • An additional 10% when you work evening or weekend hours

  • Additional incentive if you have a Property & Casualty license

  • Additional $0.25/hour if you are fluent in English and Spanish and hired into a bilingual role

Benefits

  • 401(k) with a dollar-for-dollar company match up to 6%

  • Medical, dental & vision, including free preventative care

  • Wellness & mental health programs

  • Health care flexible spending accounts, health savings accounts, & life insurance

  • Paid time off

  • Paid & unpaid sick leave where applicable, as well as short & long-term disability

  • Parental & family leave; military leave & pay

  • Diverse, inclusive & welcoming culture with Employee Resource Groups

  • Career development & tuition assistance.

Additional job opportunities! We’re also hiring for:

  • Claims Representatives care for customers recently in accidents by demonstrating empathy while setting up new claim reports; you’ll also offer customers additional products

Must-have qualifications

  • Two years of post-secondary education or higher

  • Instead of the above, two years of relevant work experience

  • Homeowners insurance roles only: Property & Casualty license; if you’re not already licensed, you’ll have the opportunity to gain it during training (and must remain compliant with licensing requirements as an employee)

Bilingual positions are also available; must be fluent in Spanish (speak and read)

If not licensed, some positions will require obtaining a Property & Casualty license during training (must remain compliant with licensing requirements)

Training starts: January and February

Schedule: Most schedules will include a weekend day and evening hours after completion of training

Work from home office requirements

  • Designated workspace free from noise and other distractions

  • Remote office internet connection via DSL or Cable Modem with minimum speed of 10mbps down and 1mbps up

  • Computer that is provided to you must be physically connected to the router or modem by a cable (no wireless connection)

  • All Progressive hardware you receive needs to be connected to a surge protector

  • High-speed internet access is at your expense unless otherwise required by law

Compensation

  • $16.85 - $19.65/hour depending on experience

  • Gainshare bonus up to 16% of your eligible earnings based on company performance

  • An additional 10% when you work evening or weekend hours

  • Additional incentive if you have a Property & Casualty license

  • Additional $0.25/hour if you are fluent in English and Spanish and hired into a bilingual role

Benefits

  • 401(k) with a dollar-for-dollar company match up to 6%

  • Medical, dental & vision, including free preventative care

  • Wellness & mental health programs

  • Health care flexible spending accounts, health savings accounts, & life insurance

  • Paid time off

  • Paid & unpaid sick leave where applicable, as well as short & long-term disability

  • Parental & family leave; military leave & pay

  • Diverse, inclusive & welcoming culture with Employee Resource Groups

  • Career development & tuition assistance.


Additional job opportunities! We’re also hiring for:

  • Claims Representatives care for customers recently in accidents by demonstrating empathy while setting up new claim reports; you’ll also offer customers additional products

Must-have qualifications

  • Two years of post-secondary education or higher

  • Instead of the above, two years of relevant work experience

  • Homeowners insurance roles only: Property & Casualty license; if you’re not already licensed, you’ll have the opportunity to gain it during training (and must remain compliant with licensing requirements as an employee)

Bilingual positions are also available; must be fluent in Spanish (speak and read)

If not licensed, some positions will require obtaining a Property & Casualty license during training (must remain compliant with licensing requirements)

Training starts: January and February

Schedule: Most schedules will include a weekend day and evening hours after completion of training

Work from home office requirements

  • Designated workspace free from noise and other distractions

  • Remote office internet connection via DSL or Cable Modem with minimum speed of 10mbps down and 1mbps up

  • Computer that is provided to you must be physically connected to the router or modem by a cable (no wireless connection)

  • All Progressive hardware you receive needs to be connected to a surge protector

  • High-speed internet access is at your expense unless otherwise required by law

Compensation

  • $16.85 - $19.65/hour depending on experience

  • Gainshare bonus up to 16% of your eligible earnings based on company performance

  • An additional 10% when you work evening or weekend hours

  • Additional incentive if you have a Property & Casualty license

  • Additional $0.25/hour if you are fluent in English and Spanish and hired into a bilingual role

Benefits

  • 401(k) with a dollar-for-dollar company match up to 6%

  • Medical, dental & vision, including free preventative care

  • Wellness & mental health programs

  • Health care flexible spending accounts, health savings accounts, & life insurance

  • Paid time off

  • Paid & unpaid sick leave where applicable, as well as short & long-term disability

  • Parental & family leave; military leave & pay

  • Diverse, inclusive & welcoming culture with Employee Resource Groups

  • Career development & tuition assistance.


Must-have qualifications

  • Two years of post-secondary education or higher

  • Instead of the above, two years of relevant work experience

  • Must have or obtain a state of California Property & Casualty insurance license

Bilingual positions are also available; must be fluent in Spanish (speak and read)

Start Date: February 14th, 2022

Training Schedule: 9 am – 5:45 pm PT, Monday – Friday

Work Schedule: Most schedules will include a weekend day and evening hours

Work from home office requirements

  • Designated workspace free from noise and other distractions

  • Remote office internet connection via DSL or Cable Modem with minimum speed of 10mbps down and 1mbps up

  • Computer that is provided to you must be physically connected to the router or modem by a cable (no wireless connection)

  • All Progressive hardware you receive needs to be connected to a surge protector

  • High-speed internet access is at your expense unless otherwise required by law

Compensation

  • $18.40 - $21.05/hour

  • Gainshare bonus up to 16% of your eligible earnings based on company performance

  • An additional 10% when you work evening or weekend hours

  • An additional $0.50/hour within your first six months based on performance

  • Performance-based rewards

  • Additional $0.25/hour if you are fluent in English and Spanish and hired into a bilingual role

Benefits

  • 401(k) with a dollar-for-dollar company match up to 6%

  • Medical, dental & vision, including free preventative care

  • Wellness & mental health programs

  • Health care flexible spending accounts, health savings accounts, & life insurance

  • Paid time off

  • Paid & unpaid sick leave where applicable, as well as short & long-term disability

  • Parental & family leave; military leave & pay

  • Diverse, inclusive & welcoming culture with Employee Resource Groups

  • Career development & tuition assistance.


Must-have qualifications

  • Two years of post-secondary education or higher

  • Instead of the above, two years of relevant work experience

  • Homeowners insurance roles only: Property & Casualty license; if you’re not already licensed, you’ll have the opportunity to gain it during training (and must remain compliant with licensing requirements as an employee)

Bilingual positions are also available; must be fluent in Spanish (speak and read)

If not licensed, some positions will require obtaining a Property & Casualty license during training (must remain compliant with licensing requirements)

Training starts: January and February

Schedule: Most schedules will include a weekend day and evening hours after completion of training

Work from home office requirements

  • Designated workspace free from noise and other distractions

  • Remote office internet connection via DSL or Cable Modem with minimum speed of 10mbps down and 1mbps up

  • A computer that is provided to you must be physically connected to the router or modem by a cable (no wireless connection)

  • All Progressive hardware you receive needs to be connected to a surge protector

  • High-speed internet access is at your expense unless otherwise required by law

Compensation

  • $16.85 - $19.65/hour depending on experience

  • Gainshare bonus up to 16% of your eligible earnings based on company performance

  • An additional 10% when you work evening or weekend hours

  • Additional incentive if you have a Property & Casualty license

  • Additional $0.25/hour if you are fluent in English and Spanish and hired into a bilingual role

Benefits

  • 401(k) with a dollar-for-dollar company match up to 6%

  • Medical, dental & vision, including free preventative care

  • Wellness & mental health programs

  • Health care flexible spending accounts, health savings accounts, & life insurance

  • Paid time off

  • Paid & unpaid sick leave where applicable, as well as short & long-term disability

  • Parental & family leave; military leave & pay

  • Diverse, inclusive & welcoming culture with Employee Resource Groups

  • Career development & tuition assistance.

Must-have qualifications

  • Two years of post-secondary education or higher

  • Instead of the above, two years of relevant work experience

  • Must have or obtain state of California Property & Casualty insurance license

Bilingual positions are also available; must be fluent in Spanish (speak and read)

Start Date: February 14th, 2022

Training Schedule: 9 am – 5:45 pm PT, Monday – Friday

Work Schedule: Most schedules will include a weekend day and evening hours

Work from home office requirements

  • Designated workspace free from noise and other distractions

  • Remote office internet connection via DSL or Cable Modem with minimum speed of 10mbps down and 1mbps up

  • Computer that is provided to you must be physically connected to the router or modem by a cable (no wireless connection)

  • All Progressive hardware you receive needs to be connected to a surge protector

  • High-speed internet access is at your expense unless otherwise required by law

Compensation

  • $18.40 - $21.05/hour

  • Gainshare bonus up to 16% of your eligible earnings based on company performance

  • An additional 10% when you work evening or weekend hours

  • An additional $0.50/hour within your first six months based on performance

  • Performance-based rewards

  • Additional $0.25/hour if you are fluent in English and Spanish and hired into a bilingual role

Benefits

  • 401(k) with a dollar-for-dollar company match up to 6%

  • Medical, dental & vision, including free preventative care

  • Wellness & mental health programs

  • Health care flexible spending accounts, health savings accounts, & life insurance

  • Paid time off

  • Paid & unpaid sick leave where applicable, as well as short & long-term disability

  • Parental & family leave; military leave & pay

  • Diverse, inclusive & welcoming culture with Employee Resource Groups

  • Career development & tuition assistance.

Must-have qualifications

  • Two years of post-secondary education or higher

  • Instead of the above, two years of relevant work experience

  • Homeowners insurance roles only: Property & Casualty license; if you’re not already licensed, you’ll have the opportunity to gain it during training (and must remain compliant with licensing requirements as an employee)

Bilingual positions are also available; must be fluent in Spanish (speak and read)

If not licensed, some positions will require obtaining a Property & Casualty license during training (must remain compliant with licensing requirements)

Training starts: January and February

Schedule: Most schedules will include a weekend day and evening hours after completion of training

Work from home office requirements

  • Designated workspace free from noise and other distractions

  • Remote office internet connection via DSL or Cable Modem with minimum speed of 10mbps down and 1mbps up

  • A computer that is provided to you must be physically connected to the router or modem by a cable (no wireless connection)

  • All Progressive hardware you receive needs to be connected to a surge protector

  • High-speed internet access is at your expense unless otherwise required by law

Compensation

  • $16.85 - $19.65/hour depending on experience

  • Gainshare bonus up to 16% of your eligible earnings based on company performance

  • An additional 10% when you work evening or weekend hours

  • Additional incentive if you have a Property & Casualty license

  • Additional $0.25/hour if you are fluent in English and Spanish and hired into a bilingual role

Benefits

  • 401(k) with a dollar-for-dollar company match up to 6%

  • Medical, dental & vision, including free preventative care

  • Wellness & mental health programs

  • Health care flexible spending accounts, health savings accounts, & life insurance

  • Paid time off

  • Paid & unpaid sick leave where applicable, as well as short & long-term disability

  • Parental & family leave; military leave & pay

  • Diverse, inclusive & welcoming culture with Employee Resource Groups

  • Career development & tuition assistance

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