An office where your fur baby can be your cubemate
A personalized workspace. A dress code you write yourself. And creature comforts like your own private kitchen and bathroom.
Our work-from-home employees know firsthand the perks of a home office and how it can support a solid work-life balance. Dedicated and self-motivated, these Progressive people enjoy independence, but they’re not alone. They’re fully connected to the company and are supported by their team members and strong leadership.
Job opportunities
Claims Representatives care for customers recently in accidents by demonstrating empathy while setting up new claim reports; you’ll also offer customers additional products.
Inbound Sales Representatives share the expertise of Progressive products and services to ensure appropriate insurance coverage through benefits selling
Must-have qualifications
Two years of post-secondary education or higher
Instead of the above, two years of relevant work experience
Bilingual positions are also available; must be fluent in Spanish (speak and read).
Training starts Monday, August 23, 2021
Permanent schedule: 3 available options
Sunday, Monday, Tuesday, Thursday, Friday 1:00 PM - 10 PM EST
Monday, Wednesday, Friday, Saturday 11:00 PM- 10:00 PM EST
Monday, Wednesday, Thursday, Friday, Saturday - hours vary based on business need
Work from home office requirements
Designated workspace free from noise and other distractions
Remote office internet connection via DSL or Cable Modem with minimum speed of 10mbps down and 1mbps up
A computer that is provided to you must be physically connected to the router or modem by a cable (no wireless connection)
All Progressive hardware you receive needs to be connected to a surge protector
High-speed internet access is at your expense unless otherwise required by law
Compensation
$16.50-$18.50
Gainshare bonus up to 16% of your eligible earnings based on company performance
An additional 10% when you work evening or weekend hours
Benefits
401(k) with a dollar-for-dollar company match up to 6%
Medical, dental & vision, including free preventative care
Wellness & mental health programs
Health care flexible spending accounts, health savings accounts, & life insurance
Paid time off
Paid & unpaid sick leave where applicable, as well as short & long-term disability
Parental & family leave; military leave & pay
Diverse, inclusive & welcoming culture with Employee Resource Groups
Career development & tuition assistance
Onsite gym & healthcare at large locations [delete if not applicable to location]
ESSENTIAL FUNCTIONS
Customer understanding, customer journey mapping, and journey analysis in an effort to improve the customer experience and optimize ROI of customer communication program
Plan and execute delivery of Progressive Leasing’s customer communication strategy
Manage creative, messaging, and content development for customer communication program
Oversee deployment of email and SMS campaigns
Ensure campaign execution and delivery
Measure and report program results, refining customer segmentation and customer messaging as appropriate
Manage CRM platform and vendor relationship
Partner with lease Product team and Engineering teams to ensure customer data integrity across all touchpoints
Explore and test new types of communications and communication channels
REQUIRED QUALIFICATIONS
5+ year's marketing experience in customer acquisition, engagement, retention, and loyalty marketing
Experience designing and executing email and SMS campaigns
Experience working with the Salesforce Marketing Cloud
Strong technical background, problem-solving skills, troubleshooting, and analytical ability, and attention to detail
Ability to establish and maintain strong working relationships with internal and external partners
Familiarity with HTML and JavaScript and best practices for email design and inbox delivery
Familiarity with multi-touch attribution
PREFERRED SKILLS & EXPERTISE
Experience collaborating and coordinating in a geographically dispersed organization (North America)
Experience with Adobe Dreamweaver, WordPress, or other web design
Animation experience
WHAT WE OFFER
Competitive Compensation
Full Health Benefits; Medical/Dental/Vision/Life Insurance + Paid Parental Leave
Company Matched 401k
Paid Time Off + Paid Holidays + Paid Volunteer Hours
Diversity Alliance Resource Groups
Employee Stock Purchase Program
Tuition Reimbursement
Charitable Gift Matching
The job required equipment and services
ESSENTIAL FUNCTIONS
Collaborate with product marketers, designers, copywriters, engineers, sales managers, project managers, and stakeholders on a daily basis to execute first-class work
Represent design at a senior level with other cross-functional teams
Lead visual design efforts within Product and partner with Marketing on overall branding
Demonstrate strong strategic thinking and attention to detail
Motivate, organize, and execute creatively and meticulously
Create product and brand consistency
Manage a small team of designers that are looking to mentor and help grow their careers
REQUIRED QUALIFICATIONS
6+ years of design experience
2+ years of managing design teams
Expertise in utilizing the Design Thinking methodology to build great consumer products
Skilled at utilizing composition, typography, color, and imagery
Mastery of Sketch, XD, Figma, or similar UI design tool
Strong visual design, branding, and storytelling experience
Portfolio demonstrating ability to implement a combination of strategic, conceptual, and design skills
Advanced ability to create original, persuasive, and visually compelling work
Solid understanding of responsive design for web, email, video, and animation
Ability to multitask and prioritize in a fast-paced, deadline-driven environment
WHAT WE OFFER
Competitive Compensation; Eligible for STI + LTI
Full Health Benefits; Medical/Dental/Vision/Life Insurance + Paid Parental Leave
Company Matched 401k
Paid Time Off + Paid Holidays + Paid Volunteer Time
Diversity Alliance Resource Groups
Employee Stock Purchase Program
Tuition Reimbursement
Charitable Gift Matching
Job Required Equipment & Services Will Be Provided.
Licensed Inbound Sales - Remote - hiring in several states $16.50-$19.25 per hr DOE
Active Property & Casualty or Personal Lines license required This position doesn’t provide training to obtain a license. Please make sure you have an active Property & Casualty or Personal Lines license before applying. If you enjoy helping others and flourish in a fast-paced environment, you might be a fit for Progressive’s licensed inbound sales representative position. You’ll take inbound calls from potential customers to understand their unique insurance needs– no cold calling! You’ll educate customers about our products and services, ensuring the best coverage through benefits selling which means successful candidates can multitask, have customer service experience, and can navigate through multiple computer systems. ring your active Personal Lines or Property & Casualty license, and we’ll provide the computer equipment and in-depth training. This is a remote position; preferred candidates live within the state of Florida. Must-have qualifications • Active Personal Lines or Property & Casualty license • Two years of post-secondary education or higher • Instead of the above, two years of relevant work experience
Bilingual positions are also available; must be fluent in Spanish (speak and read)
Training starts August 2021 Permanent schedule: 3 schedule options to choose from, all schedules include a weekend day. Work from home office requirements • Designated workspace free from noise and other distractions • Remote office internet connection via DSL or Cable Modem with minimum speed of 10mbps down and 1mbps up • Computer that is provided to you must be physically connected to the router or modem by a cable (no wireless connection) • All Progressive hardware you receive needs to be connected to a surge protector • High-speed internet access is at your expense unless otherwise required by law Compensation • $16.50-$19.25 per hr DOE • Gainshare bonus up to 16% of your eligible earnings based on company performance • An additional 10% when you work evening or weekend hours • Performance-based rewards • Additional incentive if you have a Property & Casualty license Benefits • 401(k) with a dollar-for-dollar company match up to 6% • Medical, dental & vision, including free preventative care • Wellness & mental health programs • Health care flexible spending accounts, health savings accounts, & life insurance • Paid time off • Paid & unpaid sick leave where applicable, as well as short & long-term disability • Parental & family leave; military leave & pay • Diverse, inclusive & welcoming culture with Employee Resource Groups • Career development & tuition assistance
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