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Pearson Enrollment Specialist

$$17.00 per hour- New Mexico, Oklahoma, South Carolina, Iowa, Indiana Missouri, Louisiana, Delaware, Idaho, Connecticut, Alabama, Kansas, Nebraska,Texas,Hawaii,Tennessee, Utah,Wyoming,Montana, Maine Florida Alaska,New York,Maryland Washington Georgia


Learning is the most powerful force for change in the world. More than 20,000 Pearson employees deliver our products and services in nearly 200 countries, all working towards a common purpose – to help everyone achieve their potential through learning. We do that by providing high-quality, digital content and learning experiences, as well as assessments and qualifications that help people build their skills and grow with the world around them. We are the world’s leading learning company.






Enrollment Experience Group

The Enrollment Experience group’s primary purpose is to provide the best possible experience for families enrolling in Connections Academy schools. We are accountable for expediting enrollments and driving customer satisfaction of families, students, and partner schools. We provide:

  • Lead follow-up and nurturing

  • Dedicated contact center enrollment support for students and families in the enrollment process through phone, chat, and written communication

  • Outreach to families during the process

  • Senior-level relationship management support to partner schools for enrollment and academic placement, including collaboration on enrollment strategy

Primary Responsibilities:

  • Accurate processing of enrollment documentation including proof of age, proof of residency, and immunization records within 24 business hours of receipt; 

  • Communicate with families who have submitted invalid or incomplete documentation through phone and email correspondence; 

  • Contact families who have been identified as needing additional support or documentation; 

  • Assist with naming, saving, and uploading of enrollment and academic documents as needed;  

  • Assist the Enrollment Processing Team in record maintenance, as needed; 

  • Develop an understanding of the enrollment document upload process in order to communicate when issues occur; 

  • Clearly communicate additional enrollment and placement tasks that are needed in order to progress through the process in verbal and written form; 

  • Maintain accuracy of student records/data in accordance with all regulatory requirements; 

  • Coordinate with the Enrollment Team to assist with counseling calls made to prospective families; 

  • Remain up-to-date with changes in policies and requirements, and communicate these changes to families when applicable; 

  • Work with site-based staff (e.g., School Administrative Assistants, Special Education Directors, and School Counselors) to coordinate data collection and key enrollment processes; 

  • Maintain accuracy of student records/data in accordance with all regulatory requirements; and 

  • Other duties as assigned. Enrollment Document Verification Specialist Santa Fe, New Mexico

Enrollment Experience Group

The Enrollment Experience group’s primary purpose is to provide the best possible experience for families enrolling in Connections Academy schools. We are accountable for expediting enrollments and driving customer satisfaction of families, students, and partner schools. We provide:

  • Lead follow-up and nurturing

  • Dedicated contact center enrollment support for students and families in the enrollment process through phone, chat, and written communication

  • Outreach to families during the process

  • Senior-level relationship management support to partner schools for enrollment and academic placement, including collaboration on enrollment strategy

Primary Responsibilities:

  • Accurate processing of enrollment documentation including proof of age, proof of residency, and immunization records within 24 business hours of receipt; 

  • Communicate with families who have submitted invalid or incomplete documentation through phone and email correspondence; 

  • Contact families who have been identified as needing additional support or documentation; 

  • Assist with naming, saving, and uploading of enrollment and academic documents as needed;  

  • Assist the Enrollment Processing Team in record maintenance, as needed; 

  • Develop an understanding of the enrollment document upload process in order to communicate when issues occur; 

  • Clearly communicate additional enrollment and placement tasks that are needed in order to progress through the process in verbal and written form; 

  • Maintain accuracy of student records/data in accordance with all regulatory requirements; 

  • Coordinate with the Enrollment Team to assist with counseling calls made to prospective families; 

  • Remain up-to-date with changes in policies and requirements, and communicate these changes to families when applicable; 

  • Work with site-based staff (e.g., School Administrative Assistants, Special Education Directors, and School Counselors) to coordinate data collection and key enrollment processes; 

  • Maintain accuracy of student records/data in accordance with all regulatory requirements; and 

  • Other duties as assigned.

Enrollment Experience Group

The Enrollment Experience group’s primary purpose is to provide the best possible experience for families enrolling in Connections Academy schools. We are accountable for expediting enrollments and driving customer satisfaction of families, students, and partner schools. We provide:

  • Lead follow-up and nurturing

  • Dedicated contact center enrollment support for students and families in the enrollment process through phone, chat, and written communication

  • Outreach to families during the process

  • Senior-level relationship management support to partner schools for enrollment and academic placement, including collaboration on enrollment strategy

Primary Responsibilities:

  • Accurate processing of enrollment documentation including proof of age, proof of residency, and immunization records within 24 business hours of receipt; 

  • Communicate with families who have submitted invalid or incomplete documentation through phone and email correspondence; 

  • Contact families who have been identified as needing additional support or documentation; 

  • Assist with naming, saving, and uploading of enrollment and academic documents as needed;  

  • Assist the Enrollment Processing Team in record maintenance, as needed; 

  • Develop an understanding of the enrollment document upload process in order to communicate when issues occur; 

  • Clearly communicate additional enrollment and placement tasks that are needed in order to progress through the process in verbal and written form; 

  • Maintain accuracy of student records/data in accordance with all regulatory requirements; 

  • Coordinate with the Enrollment Team to assist with counseling calls made to prospective families; 

  • Remain up-to-date with changes in policies and requirements, and communicate these changes to families when applicable; 

  • Work with site-based staff (e.g., School Administrative Assistants, Special Education Directors, and School Counselors) to coordinate data collection and key enrollment processes; 

  • Maintain accuracy of student records/data in accordance with all regulatory requirements; and 

  • Other duties as assigned.


The Enrollment Experience group’s primary purpose is to provide the best possible experience for families enrolling in Connections Academy schools. We are accountable for expediting enrollments and driving customer satisfaction of families, students, and partner schools. We provide:

  • Lead follow-up and nurturing

  • Dedicated contact center enrollment support for students and families in the enrollment process through phone, chat, and written communication

  • Outreach to families during the process

  • Senior-level relationship management support to partner schools for enrollment and academic placement, including collaboration on enrollment strategy

Primary Responsibilities:

  • Accurate processing of enrollment documentation including proof of age, proof of residency, and immunization records within 24 business hours of receipt; 

  • Communicate with families who have submitted invalid or incomplete documentation through phone and email correspondence; 

  • Contact families who have been identified as needing additional support or documentation; 

  • Assist with naming, saving, and uploading of enrollment and academic documents as needed;  

  • Assist the Enrollment Processing Team in record maintenance, as needed; 

  • Develop an understanding of the enrollment document upload process in order to communicate when issues occur; 

  • Clearly communicate additional enrollment and placement tasks that are needed in order to progress through the process in verbal and written form; 

  • Maintain accuracy of student records/data in accordance with all regulatory requirements; 

  • Coordinate with the Enrollment Team to assist with counseling calls made to prospective families; 

  • Remain up-to-date with changes in policies and requirements, and communicate these changes to families when applicable; 

  • Work with site-based staff (e.g., School Administrative Assistants, Special Education Directors, and School Counselors) to coordinate data collection and key enrollment processes; 

  • Maintain accuracy of student records/data in accordance with all regulatory requirements; and 

  • Other duties as assigned.


The Enrollment Experience group’s primary purpose is to provide the best possible experience for families enrolling in Connections Academy schools. We are accountable for expediting enrollments and driving customer satisfaction of families, students, and partner schools. We provide:

  • Lead follow-up and nurturing

  • Dedicated contact center enrollment support for students and families in the enrollment process through phone, chat, and written communication

  • Outreach to families during the process

  • Senior-level relationship management support to partner schools for enrollment and academic placement, including collaboration on enrollment strategy

Primary Responsibilities:

  • Accurate processing of enrollment documentation including proof of age, proof of residency, and immunization records within 24 business hours of receipt; 

  • Communicate with families who have submitted invalid or incomplete documentation through phone and email correspondence; 

  • Contact families who have been identified as needing additional support or documentation; 

  • Assist with naming, saving, and uploading of enrollment and academic documents as needed;  

  • Assist the Enrollment Processing Team in record maintenance, as needed; 

  • Develop an understanding of the enrollment document upload process in order to communicate when issues occur; 

  • Clearly communicate additional enrollment and placement tasks that are needed in order to progress through the process in verbal and written form; 

  • Maintain accuracy of student records/data in accordance with all regulatory requirements; 

  • Coordinate with the Enrollment Team to assist with counseling calls made to prospective families; 

  • Remain up-to-date with changes in policies and requirements, and communicate these changes to families when applicable; 

  • Work with site-based staff (e.g., School Administrative Assistants, Special Education Directors, and School Counselors) to coordinate data collection and key enrollment processes; 

  • Maintain accuracy of student records/data in accordance with all regulatory requirements; and 

  • Other duties as assigned.


The Enrollment Experience group’s primary purpose is to provide the best possible experience for families enrolling in Connections Academy schools. We are accountable for expediting enrollments and driving customer satisfaction of families, students, and partner schools. We provide:

  • Lead follow-up and nurturing

  • Dedicated contact center enrollment support for students and families in the enrollment process through phone, chat, and written communication

  • Outreach to families during the process

  • Senior-level relationship management support to partner schools for enrollment and academic placement, including collaboration on enrollment strategy

Primary Responsibilities:

  • Accurate processing of enrollment documentation including proof of age, proof of residency, and immunization records within 24 business hours of receipt; 

  • Communicate with families who have submitted invalid or incomplete documentation through phone and email correspondence; 

  • Contact families who have been identified as needing additional support or documentation; 

  • Assist with naming, saving, and uploading of enrollment and academic documents as needed;  

  • Assist the Enrollment Processing Team in record maintenance, as needed; 

  • Develop an understanding of the enrollment document upload process in order to communicate when issues occur; 

  • Clearly communicate additional enrollment and placement tasks that are needed in order to progress through the process in verbal and written form; 

  • Maintain accuracy of student records/data in accordance with all regulatory requirements; 

  • Coordinate with the Enrollment Team to assist with counseling calls made to prospective families; 

  • Remain up-to-date with changes in policies and requirements, and communicate these changes to families when applicable; 

  • Work with site-based staff (e.g., School Administrative Assistants, Special Education Directors, and School Counselors) to coordinate data collection and key enrollment processes; 

  • Maintain accuracy of student records/data in accordance with all regulatory requirements; and 

  • Other duties as assigned.


The Enrollment Experience group’s primary purpose is to provide the best possible experience for families enrolling in Connections Academy schools. We are accountable for expediting enrollments and driving customer satisfaction of families, students, and partner schools. We provide:

  • Lead follow-up and nurturing

  • Dedicated contact center enrollment support for students and families in the enrollment process through phone, chat, and written communication

  • Outreach to families during the process

  • Senior-level relationship management support to partner schools for enrollment and academic placement, including collaboration on enrollment strategy

Primary Responsibilities:

  • Accurate processing of enrollment documentation including proof of age, proof of residency, and immunization records within 24 business hours of receipt; 

  • Communicate with families who have submitted invalid or incomplete documentation through phone and email correspondence; 

  • Contact families who have been identified as needing additional support or documentation; 

  • Assist with naming, saving, and uploading of enrollment and academic documents as needed;  

  • Assist the Enrollment Processing Team in record maintenance, as needed; 

  • Develop an understanding of the enrollment document upload process in order to communicate when issues occur; 

  • Clearly communicate additional enrollment and placement tasks that are needed in order to progress through the process in verbal and written form; 

  • Maintain accuracy of student records/data in accordance with all regulatory requirements; 

  • Coordinate with the Enrollment Team to assist with counseling calls made to prospective families; 

  • Remain up-to-date with changes in policies and requirements, and communicate these changes to families when applicable; 

  • Work with site-based staff (e.g., School Administrative Assistants, Special Education Directors, and School Counselors) to coordinate data collection and key enrollment processes; 

  • Maintain accuracy of student records/data in accordance with all regulatory requirements; and 

  • Other duties as assigned

The Enrollment Experience group’s primary purpose is to provide the best possible experience for families enrolling in Connections Academy schools. We are accountable for expediting enrollments and driving customer satisfaction of families, students, and partner schools. We provide:

  • Lead follow-up and nurturing

  • Dedicated contact center enrollment support for students and families in the enrollment process through phone, chat, and written communication

  • Outreach to families during the process

  • Senior-level relationship management support to partner schools for enrollment and academic placement, including collaboration on enrollment strategy

Primary Responsibilities:

  • Accurate processing of enrollment documentation including proof of age, proof of residency, and immunization records within 24 business hours of receipt; 

  • Communicate with families who have submitted invalid or incomplete documentation through phone and email correspondence; 

  • Contact families who have been identified as needing additional support or documentation; 

  • Assist with naming, saving, and uploading of enrollment and academic documents as needed;  

  • Assist the Enrollment Processing Team in record maintenance, as needed; 

  • Develop an understanding of the enrollment document upload process in order to communicate when issues occur; 

  • Clearly communicate additional enrollment and placement tasks that are needed in order to progress through the process in verbal and written form; 

  • Maintain accuracy of student records/data in accordance with all regulatory requirements; 

  • Coordinate with the Enrollment Team to assist with counseling calls made to prospective families; 

  • Remain up-to-date with changes in policies and requirements, and communicate these changes to families when applicable; 

  • Work with site-based staff (e.g., School Administrative Assistants, Special Education Directors, and School Counselors) to coordinate data collection and key enrollment processes; 

  • Maintain accuracy of student records/data in accordance with all regulatory requirements; and 

  • Other duties as assigned.


The Enrollment Experience group’s primary purpose is to provide the best possible experience for families enrolling in Connections Academy schools. We are accountable for expediting enrollments and driving customer satisfaction of families, students, and partner schools. We provide:

  • Lead follow-up and nurturing

  • Dedicated contact center enrollment support for students and families in the enrollment process through phone, chat, and written communication

  • Outreach to families during the process

  • Senior-level relationship management support to partner schools for enrollment and academic placement, including collaboration on enrollment strategy

Primary Responsibilities:

  • Accurate processing of enrollment documentation including proof of age, proof of residency, and immunization records within 24 business hours of receipt; 

  • Communicate with families who have submitted invalid or incomplete documentation through phone and email correspondence; 

  • Contact families who have been identified as needing additional support or documentation; 

  • Assist with naming, saving, and uploading of enrollment and academic documents as needed;  

  • Assist the Enrollment Processing Team in record maintenance, as needed; 

  • Develop an understanding of the enrollment document upload process in order to communicate when issues occur; 

  • Clearly communicate additional enrollment and placement tasks that are needed in order to progress through the process in verbal and written form; 

  • Maintain accuracy of student records/data in accordance with all regulatory requirements; 

  • Coordinate with the Enrollment Team to assist with counseling calls made to prospective families; 

  • Remain up-to-date with changes in policies and requirements, and communicate these changes to families when applicable; 

  • Work with site-based staff (e.g., School Administrative Assistants, Special Education Directors, and School Counselors) to coordinate data collection and key enrollment processes; 

  • Maintain accuracy of student records/data in accordance with all regulatory requirements; and 

  • Other duties as assigned.



The Enrollment Experience group’s primary purpose is to provide the best possible experience for families enrolling in Connections Academy schools. We are accountable for expediting enrollments and driving customer satisfaction of families, students, and partner schools. We provide:

  • Lead follow-up and nurturing

  • Dedicated contact center enrollment support for students and families in the enrollment process through phone, chat, and written communication

  • Outreach to families during the process

  • Senior-level relationship management support to partner schools for enrollment and academic placement, including collaboration on enrollment strategy

Primary Responsibilities:

  • Accurate processing of enrollment documentation including proof of age, proof of residency, and immunization records within 24 business hours of receipt; 

  • Communicate with families who have submitted invalid or incomplete documentation through phone and email correspondence; 

  • Contact families who have been identified as needing additional support or documentation; 

  • Assist with naming, saving, and uploading of enrollment and academic documents as needed;  

  • Assist the Enrollment Processing Team in record maintenance, as needed; 

  • Develop an understanding of the enrollment document upload process in order to communicate when issues occur; 

  • Clearly communicate additional enrollment and placement tasks that are needed in order to progress through the process in verbal and written form; 

  • Maintain accuracy of student records/data in accordance with all regulatory requirements; 

  • Coordinate with the Enrollment Team to assist with counseling calls made to prospective families; 

  • Remain up-to-date with changes in policies and requirements, and communicate these changes to families when applicable; 

  • Work with site-based staff (e.g., School Administrative Assistants, Special Education Directors, and School Counselors) to coordinate data collection and key enrollment processes; 

  • Maintain accuracy of student records/data in accordance with all regulatory requirements; and 

  • Other duties as assigned.


The Enrollment Experience group’s primary purpose is to provide the best possible experience for families enrolling in Connections Academy schools. We are accountable for expediting enrollments and driving customer satisfaction of families, students, and partner schools. We provide:

  • Lead follow-up and nurturing

  • Dedicated contact center enrollment support for students and families in the enrollment process through phone, chat, and written communication

  • Outreach to families during the process

  • Senior-level relationship management support to partner schools for enrollment and academic placement, including collaboration on enrollment strategy

Primary Responsibilities:

  • Accurate processing of enrollment documentation including proof of age, proof of residency, and immunization records within 24 business hours of receipt; 

  • Communicate with families who have submitted invalid or incomplete documentation through phone and email correspondence; 

  • Contact families who have been identified as needing additional support or documentation; 

  • Assist with naming, saving, and uploading of enrollment and academic documents as needed;  

  • Assist the Enrollment Processing Team in record maintenance, as needed; 

  • Develop an understanding of the enrollment document upload process in order to communicate when issues occur; 

  • Clearly communicate additional enrollment and placement tasks that are needed in order to progress through the process in verbal and written form; 

  • Maintain accuracy of student records/data in accordance with all regulatory requirements; 

  • Coordinate with the Enrollment Team to assist with counseling calls made to prospective families; 

  • Remain up-to-date with changes in policies and requirements, and communicate these changes to families when applicable; 

  • Work with site-based staff (e.g., School Administrative Assistants, Special Education Directors, and School Counselors) to coordinate data collection and key enrollment processes; 

  • Maintain accuracy of student records/data in accordance with all regulatory requirements; and 

  • Other duties as assigned.


The Enrollment Experience group’s primary purpose is to provide the best possible experience for families enrolling in Connections Academy schools. We are accountable for expediting enrollments and driving customer satisfaction of families, students, and partner schools. We provide:

  • Lead follow-up and nurturing

  • Dedicated contact center enrollment support for students and families in the enrollment process through phone, chat, and written communication

  • Outreach to families during the process

  • Senior-level relationship management support to partner schools for enrollment and academic placement, including collaboration on enrollment strategy

Primary Responsibilities:

  • Accurate processing of enrollment documentation including proof of age, proof of residency, and immunization records within 24 business hours of receipt; 

  • Communicate with families who have submitted invalid or incomplete documentation through phone and email correspondence; 

  • Contact families who have been identified as needing additional support or documentation; 

  • Assist with naming, saving, and uploading of enrollment and academic documents as needed;  

  • Assist the Enrollment Processing Team in record maintenance, as needed; 

  • Develop an understanding of the enrollment document upload process in order to communicate when issues occur; 

  • Clearly communicate additional enrollment and placement tasks that are needed in order to progress through the process in verbal and written form; 

  • Maintain accuracy of student records/data in accordance with all regulatory requirements; 

  • Coordinate with the Enrollment Team to assist with counseling calls made to prospective families; 

  • Remain up-to-date with changes in policies and requirements, and communicate these changes to families when applicable; 

  • Work with site-based staff (e.g., School Administrative Assistants, Special Education Directors, and School Counselors) to coordinate data collection and key enrollment processes; 

  • Maintain accuracy of student records/data in accordance with all regulatory requirements; and 

  • Other duties as assigned.


The Enrollment Experience group’s primary purpose is to provide the best possible experience for families enrolling in Connections Academy schools. We are accountable for expediting enrollments and driving customer satisfaction of families, students, and partner schools. We provide:

  • Lead follow-up and nurturing

  • Dedicated contact center enrollment support for students and families in the enrollment process through phone, chat, and written communication

  • Outreach to families during the process

  • Senior-level relationship management support to partner schools for enrollment and academic placement, including collaboration on enrollment strategy

Primary Responsibilities:

  • Accurate processing of enrollment documentation including proof of age, proof of residency, and immunization records within 24 business hours of receipt; 

  • Communicate with families who have submitted invalid or incomplete documentation through phone and email correspondence; 

  • Contact families who have been identified as needing additional support or documentation; 

  • Assist with naming, saving, and uploading of enrollment and academic documents as needed;  

  • Assist the Enrollment Processing Team in record maintenance, as needed; 

  • Develop an understanding of the enrollment document upload process in order to communicate when issues occur; 

  • Clearly communicate additional enrollment and placement tasks that are needed in order to progress through the process in verbal and written form; 

  • Maintain accuracy of student records/data in accordance with all regulatory requirements; 

  • Coordinate with the Enrollment Team to assist with counseling calls made to prospective families; 

  • Remain up-to-date with changes in policies and requirements, and communicate these changes to families when applicable; 

  • Work with site-based staff (e.g., School Administrative Assistants, Special Education Directors, and School Counselors) to coordinate data collection and key enrollment processes; 

  • Maintain accuracy of student records/data in accordance with all regulatory requirements; and 

  • Other duties as assigned.


The Enrollment Experience group’s primary purpose is to provide the best possible experience for families enrolling in Connections Academy schools. We are accountable for expediting enrollments and driving customer satisfaction of families, students, and partner schools. We provide:

  • Lead follow-up and nurturing

  • Dedicated contact center enrollment support for students and families in the enrollment process through phone, chat, and written communication

  • Outreach to families during the process

  • Senior-level relationship management support to partner schools for enrollment and academic placement, including collaboration on enrollment strategy

Primary Responsibilities:

  • Accurate processing of enrollment documentation including proof of age, proof of residency, and immunization records within 24 business hours of receipt; 

  • Communicate with families who have submitted invalid or incomplete documentation through phone and email correspondence; 

  • Contact families who have been identified as needing additional support or documentation; 

  • Assist with naming, saving, and uploading of enrollment and academic documents as needed;  

  • Assist the Enrollment Processing Team in record maintenance, as needed; 

  • Develop an understanding of the enrollment document upload process in order to communicate when issues occur; 

  • Clearly communicate additional enrollment and placement tasks that are needed in order to progress through the process in verbal and written form; 

  • Maintain accuracy of student records/data in accordance with all regulatory requirements; 

  • Coordinate with the Enrollment Team to assist with counseling calls made to prospective families; 

  • Remain up-to-date with changes in policies and requirements, and communicate these changes to families when applicable; 

  • Work with site-based staff (e.g., School Administrative Assistants, Special Education Directors, and School Counselors) to coordinate data collection and key enrollment processes; 

  • Maintain accuracy of student records/data in accordance with all regulatory requirements; and 

  • Other duties as assigned.


The Enrollment Experience group’s primary purpose is to provide the best possible experience for families enrolling in Connections Academy schools. We are accountable for expediting enrollments and driving customer satisfaction of families, students, and partner schools. We provide:

  • Lead follow-up and nurturing

  • Dedicated contact center enrollment support for students and families in the enrollment process through phone, chat, and written communication

  • Outreach to families during the process

  • Senior-level relationship management support to partner schools for enrollment and academic placement, including collaboration on enrollment strategy

Primary Responsibilities:

  • Accurate processing of enrollment documentation including proof of age, proof of residency, and immunization records within 24 business hours of receipt; 

  • Communicate with families who have submitted invalid or incomplete documentation through phone and email correspondence; 

  • Contact families who have been identified as needing additional support or documentation; 

  • Assist with naming, saving, and uploading of enrollment and academic documents as needed;  

  • Assist the Enrollment Processing Team in record maintenance, as needed; 

  • Develop an understanding of the enrollment document upload process in order to communicate when issues occur; 

  • Clearly communicate additional enrollment and placement tasks that are needed in order to progress through the process in verbal and written form; 

  • Maintain accuracy of student records/data in accordance with all regulatory requirements; 

  • Coordinate with the Enrollment Team to assist with counseling calls made to prospective families; 

  • Remain up-to-date with changes in policies and requirements, and communicate these changes to families when applicable; 

  • Work with site-based staff (e.g., School Administrative Assistants, Special Education Directors, and School Counselors) to coordinate data collection and key enrollment processes; 

  • Maintain accuracy of student records/data in accordance with all regulatory requirements; and 

  • Other duties as assigned.


The Enrollment Experience group’s primary purpose is to provide the best possible experience for families enrolling in Connections Academy schools. We are accountable for expediting enrollments and driving customer satisfaction of families, students, and partner schools. We provide:

  • Lead follow-up and nurturing

  • Dedicated contact center enrollment support for students and families in the enrollment process through phone, chat, and written communication

  • Outreach to families during the process

  • Senior-level relationship management support to partner schools for enrollment and academic placement, including collaboration on enrollment strategy

Primary Responsibilities:

  • Accurate processing of enrollment documentation including proof of age, proof of residency, and immunization records within 24 business hours of receipt; 

  • Communicate with families who have submitted invalid or incomplete documentation through phone and email correspondence; 

  • Contact families who have been identified as needing additional support or documentation; 

  • Assist with naming, saving, and uploading of enrollment and academic documents as needed;  

  • Assist the Enrollment Processing Team in record maintenance, as needed; 

  • Develop an understanding of the enrollment document upload process in order to communicate when issues occur; 

  • Clearly communicate additional enrollment and placement tasks that are needed in order to progress through the process in verbal and written form; 

  • Maintain accuracy of student records/data in accordance with all regulatory requirements; 

  • Coordinate with the Enrollment Team to assist with counseling calls made to prospective families; 

  • Remain up-to-date with changes in policies and requirements, and communicate these changes to families when applicable; 

  • Work with site-based staff (e.g., School Administrative Assistants, Special Education Directors, and School Counselors) to coordinate data collection and key enrollment processes; 

  • Maintain accuracy of student records/data in accordance with all regulatory requirements; and 

  • Other duties as assigned.


The Enrollment Experience group’s primary purpose is to provide the best possible experience for families enrolling in Connections Academy schools. We are accountable for expediting enrollments and driving customer satisfaction of families, students, and partner schools. We provide:

  • Lead follow-up and nurturing

  • Dedicated contact center enrollment support for students and families in the enrollment process through phone, chat, and written communication

  • Outreach to families during the process

  • Senior-level relationship management support to partner schools for enrollment and academic placement, including collaboration on enrollment strategy

Primary Responsibilities:

  • Accurate processing of enrollment documentation including proof of age, proof of residency, and immunization records within 24 business hours of receipt; 

  • Communicate with families who have submitted invalid or incomplete documentation through phone and email correspondence; 

  • Contact families who have been identified as needing additional support or documentation; 

  • Assist with naming, saving, and uploading of enrollment and academic documents as needed;  

  • Assist the Enrollment Processing Team in record maintenance, as needed; 

  • Develop an understanding of the enrollment document upload process in order to communicate when issues occur; 

  • Clearly communicate additional enrollment and placement tasks that are needed in order to progress through the process in verbal and written form; 

  • Maintain accuracy of student records/data in accordance with all regulatory requirements; 

  • Coordinate with the Enrollment Team to assist with counseling calls made to prospective families; 

  • Remain up-to-date with changes in policies and requirements, and communicate these changes to families when applicable; 

  • Work with site-based staff (e.g., School Administrative Assistants, Special Education Directors, and School Counselors) to coordinate data collection and key enrollment processes; 

  • Maintain accuracy of student records/data in accordance with all regulatory requirements; and 

  • Other duties as assigned.


The Enrollment Experience group’s primary purpose is to provide the best possible experience for families enrolling in Connections Academy schools. We are accountable for expediting enrollments and driving customer satisfaction of families, students, and partner schools. We provide:

  • Lead follow-up and nurturing

  • Dedicated contact center enrollment support for students and families in the enrollment process through phone, chat, and written communication

  • Outreach to families during the process

  • Senior-level relationship management support to partner schools for enrollment and academic placement, including collaboration on enrollment strategy

Primary Responsibilities:

  • Accurate processing of enrollment documentation including proof of age, proof of residency, and immunization records within 24 business hours of receipt; 

  • Communicate with families who have submitted invalid or incomplete documentation through phone and email correspondence; 

  • Contact families who have been identified as needing additional support or documentation; 

  • Assist with naming, saving, and uploading of enrollment and academic documents as needed;  

  • Assist the Enrollment Processing Team in record maintenance, as needed; 

  • Develop an understanding of the enrollment document upload process in order to communicate when issues occur; 

  • Clearly communicate additional enrollment and placement tasks that are needed in order to progress through the process in verbal and written form; 

  • Maintain accuracy of student records/data in accordance with all regulatory requirements; 

  • Coordinate with the Enrollment Team to assist with counseling calls made to prospective families; 

  • Remain up-to-date with changes in policies and requirements, and communicate these changes to families when applicable; 

  • Work with site-based staff (e.g., School Administrative Assistants, Special Education Directors, and School Counselors) to coordinate data collection and key enrollment processes; 

  • Maintain accuracy of student records/data in accordance with all regulatory requirements; and 

  • Other duties as assigned.

The Enrollment Experience group’s primary purpose is to provide the best possible experience for families enrolling in Connections Academy schools. We are accountable for expediting enrollments and driving customer satisfaction of families, students, and partner schools. We provide:

  • Lead follow-up and nurturing

  • Dedicated contact center enrollment support for students and families in the enrollment process through phone, chat, and written communication

  • Outreach to families during the process

  • Senior-level relationship management support to partner schools for enrollment and academic placement, including collaboration on enrollment strategy

Primary Responsibilities:

  • Accurate processing of enrollment documentation including proof of age, proof of residency, and immunization records within 24 business hours of receipt; 

  • Communicate with families who have submitted invalid or incomplete documentation through phone and email correspondence; 

  • Contact families who have been identified as needing additional support or documentation; 

  • Assist with naming, saving, and uploading of enrollment and academic documents as needed;  

  • Assist the Enrollment Processing Team in record maintenance, as needed; 

  • Develop an understanding of the enrollment document upload process in order to communicate when issues occur; 

  • Clearly communicate additional enrollment and placement tasks that are needed in order to progress through the process in verbal and written form; 

  • Maintain accuracy of student records/data in accordance with all regulatory requirements; 

  • Coordinate with the Enrollment Team to assist with counseling calls made to prospective families; 

  • Remain up-to-date with changes in policies and requirements, and communicate these changes to families when applicable; 

  • Work with site-based staff (e.g., School Administrative Assistants, Special Education Directors, and School Counselors) to coordinate data collection and key enrollment processes; 

  • Maintain accuracy of student records/data in accordance with all regulatory requirements; and 

  • Other duties as assigned.


The Enrollment Experience group’s primary purpose is to provide the best possible experience for families enrolling in Connections Academy schools. We are accountable for expediting enrollments and driving customer satisfaction of families, students, and partner schools. We provide:

  • Lead follow-up and nurturing

  • Dedicated contact center enrollment support for students and families in the enrollment process through phone, chat, and written communication

  • Outreach to families during the process

  • Senior-level relationship management support to partner schools for enrollment and academic placement, including collaboration on enrollment strategy

Primary Responsibilities:

  • Accurate processing of enrollment documentation including proof of age, proof of residency, and immunization records within 24 business hours of receipt; 

  • Communicate with families who have submitted invalid or incomplete documentation through phone and email correspondence; 

  • Contact families who have been identified as needing additional support or documentation; 

  • Assist with naming, saving, and uploading of enrollment and academic documents as needed;  

  • Assist the Enrollment Processing Team in record maintenance, as needed; 

  • Develop an understanding of the enrollment document upload process in order to communicate when issues occur; 

  • Clearly communicate additional enrollment and placement tasks that are needed in order to progress through the process in verbal and written form; 

  • Maintain accuracy of student records/data in accordance with all regulatory requirements; 

  • Coordinate with the Enrollment Team to assist with counseling calls made to prospective families; 

  • Remain up-to-date with changes in policies and requirements, and communicate these changes to families when applicable; 

  • Work with site-based staff (e.g., School Administrative Assistants, Special Education Directors, and School Counselors) to coordinate data collection and key enrollment processes; 

  • Maintain accuracy of student records/data in accordance with all regulatory requirements; and 

  • Other duties as assigned.


The Enrollment Experience group’s primary purpose is to provide the best possible experience for families enrolling in Connections Academy schools. We are accountable for expediting enrollments and driving customer satisfaction of families, students, and partner schools. We provide:

  • Lead follow-up and nurturing

  • Dedicated contact center enrollment support for students and families in the enrollment process through phone, chat, and written communication

  • Outreach to families during the process

  • Senior-level relationship management support to partner schools for enrollment and academic placement, including collaboration on enrollment strategy

Primary Responsibilities:

  • Accurate processing of enrollment documentation including proof of age, proof of residency, and immunization records within 24 business hours of receipt; 

  • Communicate with families who have submitted invalid or incomplete documentation through phone and email correspondence; 

  • Contact families who have been identified as needing additional support or documentation; 

  • Assist with naming, saving, and uploading of enrollment and academic documents as needed;  

  • Assist the Enrollment Processing Team in record maintenance, as needed; 

  • Develop an understanding of the enrollment document upload process in order to communicate when issues occur; 

  • Clearly communicate additional enrollment and placement tasks that are needed in order to progress through the process in verbal and written form; 

  • Maintain accuracy of student records/data in accordance with all regulatory requirements; 

  • Coordinate with the Enrollment Team to assist with counseling calls made to prospective families; 

  • Remain up-to-date with changes in policies and requirements, and communicate these changes to families when applicable; 

  • Work with site-based staff (e.g., School Administrative Assistants, Special Education Directors, and School Counselors) to coordinate data collection and key enrollment processes; 

  • Maintain accuracy of student records/data in accordance with all regulatory requirements; and 

  • Other duties as assigned.

The Enrollment Experience group’s primary purpose is to provide the best possible experience for families enrolling in Connections Academy schools. We are accountable for expediting enrollments and driving customer satisfaction of families, students, and partner schools. We provide:

  • Lead follow-up and nurturing

  • Dedicated contact center enrollment support for students and families in the enrollment process through phone, chat, and written communication

  • Outreach to families during the process

  • Senior-level relationship management support to partner schools for enrollment and academic placement, including collaboration on enrollment strategy

Primary Responsibilities:

  • Accurate processing of enrollment documentation including proof of age, proof of residency, and immunization records within 24 business hours of receipt; 

  • Communicate with families who have submitted invalid or incomplete documentation through phone and email correspondence; 

  • Contact families who have been identified as needing additional support or documentation; 

  • Assist with naming, saving, and uploading of enrollment and academic documents as needed;  

  • Assist the Enrollment Processing Team in record maintenance, as needed; 

  • Develop an understanding of the enrollment document upload process in order to communicate when issues occur; 

  • Clearly communicate additional enrollment and placement tasks that are needed in order to progress through the process in verbal and written form; 

  • Maintain accuracy of student records/data in accordance with all regulatory requirements; 

  • Coordinate with the Enrollment Team to assist with counseling calls made to prospective families; 

  • Remain up-to-date with changes in policies and requirements, and communicate these changes to families when applicable; 

  • Work with site-based staff (e.g., School Administrative Assistants, Special Education Directors, and School Counselors) to coordinate data collection and key enrollment processes; 

  • Maintain accuracy of student records/data in accordance with all regulatory requirements; and 

  • Other duties as assigned.


The Enrollment Experience group’s primary purpose is to provide the best possible experience for families enrolling in Connections Academy schools. We are accountable for expediting enrollments and driving customer satisfaction of families, students, and partner schools. We provide:

  • Lead follow-up and nurturing

  • Dedicated contact center enrollment support for students and families in the enrollment process through phone, chat, and written communication

  • Outreach to families during the process

  • Senior-level relationship management support to partner schools for enrollment and academic placement, including collaboration on enrollment strategy

Primary Responsibilities:

  • Accurate processing of enrollment documentation including proof of age, proof of residency, and immunization records within 24 business hours of receipt; 

  • Communicate with families who have submitted invalid or incomplete documentation through phone and email correspondence; 

  • Contact families who have been identified as needing additional support or documentation; 

  • Assist with naming, saving, and uploading of enrollment and academic documents as needed;  

  • Assist the Enrollment Processing Team in record maintenance, as needed; 

  • Develop an understanding of the enrollment document upload process in order to communicate when issues occur; 

  • Clearly communicate additional enrollment and placement tasks that are needed in order to progress through the process in verbal and written form; 

  • Maintain accuracy of student records/data in accordance with all regulatory requirements; 

  • Coordinate with the Enrollment Team to assist with counseling calls made to prospective families; 

  • Remain up-to-date with changes in policies and requirements, and communicate these changes to families when applicable; 

  • Work with site-based staff (e.g., School Administrative Assistants, Special Education Directors, and School Counselors) to coordinate data collection and key enrollment processes; 

  • Maintain accuracy of student records/data in accordance with all regulatory requirements; and 

  • Other duties as assigned.

The Enrollment Experience group’s primary purpose is to provide the best possible experience for families enrolling in Connections Academy schools. We are accountable for expediting enrollments and driving customer satisfaction of families, students, and partner schools. We provide:

  • Lead follow-up and nurturing

  • Dedicated contact center enrollment support for students and families in the enrollment process through phone, chat, and written communication

  • Outreach to families during the process

  • Senior-level relationship management support to partner schools for enrollment and academic placement, including collaboration on enrollment strategy

Primary Responsibilities:

  • Accurate processing of enrollment documentation including proof of age, proof of residency, and immunization records within 24 business hours of receipt; 

  • Communicate with families who have submitted invalid or incomplete documentation through phone and email correspondence; 

  • Contact families who have been identified as needing additional support or documentation; 

  • Assist with naming, saving, and uploading of enrollment and academic documents as needed;  

  • Assist the Enrollment Processing Team in record maintenance, as needed; 

  • Develop an understanding of the enrollment document upload process in order to communicate when issues occur; 

  • Clearly communicate additional enrollment and placement tasks that are needed in order to progress through the process in verbal and written form; 

  • Maintain accuracy of student records/data in accordance with all regulatory requirements; 

  • Coordinate with the Enrollment Team to assist with counseling calls made to prospective families; 

  • Remain up-to-date with changes in policies and requirements, and communicate these changes to families when applicable; 

  • Work with site-based staff (e.g., School Administrative Assistants, Special Education Directors, and School Counselors) to coordinate data collection and key enrollment processes; 

  • Maintain accuracy of student records/data in accordance with all regulatory requirements; and 

  • Other duties as assigned.

The Enrollment Experience group’s primary purpose is to provide the best possible experience for families enrolling in Connections Academy schools. We are accountable for expediting enrollments and driving customer satisfaction of families, students, and partner schools. We provide:

  • Lead follow-up and nurturing

  • Dedicated contact center enrollment support for students and families in the enrollment process through phone, chat, and written communication

  • Outreach to families during the process

  • Senior-level relationship management support to partner schools for enrollment and academic placement, including collaboration on enrollment strategy

Primary Responsibilities:

  • Accurate processing of enrollment documentation including proof of age, proof of residency, and immunization records within 24 business hours of receipt; 

  • Communicate with families who have submitted invalid or incomplete documentation through phone and email correspondence; 

  • Contact families who have been identified as needing additional support or documentation; 

  • Assist with naming, saving, and uploading of enrollment and academic documents as needed;  

  • Assist the Enrollment Processing Team in record maintenance, as needed; 

  • Develop an understanding of the enrollment document upload process in order to communicate when issues occur; 

  • Clearly communicate additional enrollment and placement tasks that are needed in order to progress through the process in verbal and written form; 

  • Maintain accuracy of student records/data in accordance with all regulatory requirements; 

  • Coordinate with the Enrollment Team to assist with counseling calls made to prospective families; 

  • Remain up-to-date with changes in policies and requirements, and communicate these changes to families when applicable; 

  • Work with site-based staff (e.g., School Administrative Assistants, Special Education Directors, and School Counselors) to coordinate data collection and key enrollment processes; 

  • Maintain accuracy of student records/data in accordance with all regulatory requirements; and 

  • Other duties as assigned

The Enrollment Experience group’s primary purpose is to provide the best possible experience for families enrolling in Connections Academy schools. We are accountable for expediting enrollments and driving customer satisfaction of families, students, and partner schools. We provide:

  • Lead follow-up and nurturing

  • Dedicated contact center enrollment support for students and families in the enrollment process through phone, chat, and written communication

  • Outreach to families during the process

  • Senior-level relationship management support to partner schools for enrollment and academic placement, including collaboration on enrollment strategy

Primary Responsibilities:

  • Accurate processing of enrollment documentation including proof of age, proof of residency, and immunization records within 24 business hours of receipt; 

  • Communicate with families who have submitted invalid or incomplete documentation through phone and email correspondence; 

  • Contact families who have been identified as needing additional support or documentation; 

  • Assist with naming, saving, and uploading of enrollment and academic documents as needed;  

  • Assist the Enrollment Processing Team in record maintenance, as needed; 

  • Develop an understanding of the enrollment document upload process in order to communicate when issues occur; 

  • Clearly communicate additional enrollment and placement tasks that are needed in order to progress through the process in verbal and written form; 

  • Maintain accuracy of student records/data in accordance with all regulatory requirements; 

  • Coordinate with the Enrollment Team to assist with counseling calls made to prospective families; 

  • Remain up-to-date with changes in policies and requirements, and communicate these changes to families when applicable; 

  • Work with site-based staff (e.g., School Administrative Assistants, Special Education Directors, and School Counselors) to coordinate data collection and key enrollment processes; 

  • Maintain accuracy of student records/data in accordance with all regulatory requirements; and 

  • Other duties as assigned.


The Enrollment Experience group’s primary purpose is to provide the best possible experience for families enrolling in Connections Academy schools. We are accountable for expediting enrollments and driving customer satisfaction of families, students, and partner schools. We provide:

  • Lead follow-up and nurturing

  • Dedicated contact center enrollment support for students and families in the enrollment process through phone, chat, and written communication

  • Outreach to families during the process

  • Senior-level relationship management support to partner schools for enrollment and academic placement, including collaboration on enrollment strategy

Primary Responsibilities:

  • Accurate processing of enrollment documentation including proof of age, proof of residency, and immunization records within 24 business hours of receipt; 

  • Communicate with families who have submitted invalid or incomplete documentation through phone and email correspondence; 

  • Contact families who have been identified as needing additional support or documentation; 

  • Assist with naming, saving, and uploading of enrollment and academic documents as needed;  

  • Assist the Enrollment Processing Team in record maintenance, as needed; 

  • Develop an understanding of the enrollment document upload process in order to communicate when issues occur; 

  • Clearly communicate additional enrollment and placement tasks that are needed in order to progress through the process in verbal and written form; 

  • Maintain accuracy of student records/data in accordance with all regulatory requirements; 

  • Coordinate with the Enrollment Team to assist with counseling calls made to prospective families; 

  • Remain up-to-date with changes in policies and requirements, and communicate these changes to families when applicable; 

  • Work with site-based staff (e.g., School Administrative Assistants, Special Education Directors, and School Counselors) to coordinate data collection and key enrollment processes; 

  • Maintain accuracy of student records/data in accordance with all regulatory requirements; and 

  • Other duties as assigned.

The Enrollment Experience group’s primary purpose is to provide the best possible experience for families enrolling in Connections Academy schools. We are accountable for expediting enrollments and driving customer satisfaction of families, students, and partner schools. We provide:

  • Lead follow-up and nurturing

  • Dedicated contact center enrollment support for students and families in the enrollment process through phone, chat, and written communication

  • Outreach to families during the process

  • Senior-level relationship management support to partner schools for enrollment and academic placement, including collaboration on enrollment strategy

Primary Responsibilities:

  • Accurate processing of enrollment documentation including proof of age, proof of residency, and immunization records within 24 business hours of receipt; 

  • Communicate with families who have submitted invalid or incomplete documentation through phone and email correspondence; 

  • Contact families who have been identified as needing additional support or documentation; 

  • Assist with naming, saving, and uploading of enrollment and academic documents as needed;  

  • Assist the Enrollment Processing Team in record maintenance, as needed; 

  • Develop an understanding of the enrollment document upload process in order to communicate when issues occur; 

  • Clearly communicate additional enrollment and placement tasks that are needed in order to progress through the process in verbal and written form; 

  • Maintain accuracy of student records/data in accordance with all regulatory requirements; 

  • Coordinate with the Enrollment Team to assist with counseling calls made to prospective families; 

  • Remain up-to-date with changes in policies and requirements, and communicate these changes to families when applicable; 

  • Work with site-based staff (e.g., School Administrative Assistants, Special Education Directors, and School Counselors) to coordinate data collection and key enrollment processes; 

  • Maintain accuracy of student records/data in accordance with all regulatory requirements; and 

  • Other duties as assigned.



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