Alabama, Arkansas, Florida, Idaho, Illinois, Kansas, Mississippi, Missouri, Montana, Nevada, New Mexico, North Carolina, Ohio, South Carolina, Tennessee, Texas, Utah, Virginia, and Wisconsin.This is an
With both works at home and in-house positions available, we offer unique opportunities in both the customer service and technical support industries. Benefits paid time off and upward mobility is just a few of the rewards for working at OneSupport.
OneSupport offers competitive wages and selective benefits designed to allow you to choose options that meet your individual needs. We have full-time and part-time positions with around-the-clock flexible scheduling to accommodate your lifestyle.
Our Work at Home program is available for qualified residents located in: Alabama, Arkansas, Florida, Idaho, Illinois, Kansas, Mississippi, Missouri, Montana, Nevada, New Mexico, North Carolina, Ohio, South Carolina, Tennessee, Texas, Utah, Virginia, and Wisconsin.
Are you looking for dependable employment and a stable income? How about growth opportunities within an established company that promotes exclusively from within?
OneSupport offers the ability to Work from Home for qualified applicants that are eager to offer exceptional customer care for clients. Consistent scheduling and a great online work environment are only the beginning to the many wonderful things about working for a company that has spent years perfecting the Work at Home experience. Come and see for yourself!
Our agents start at $12/hour base pay and have the opportunity to select a competitive benefits package (health, dental, vision, life, 401k, paid time off). If you lack previous support experience, we offer on-the-job, multi-week, paid training, and continuing education to advance your skills. No certifications or degrees are required! Applicants should have excellent reading, written and verbal communication skills.
The position requires regular attendance and punctuality.
Duties include:
Provide general support and light troubleshooting for clients
Represent our clients in a positive, professional, and ethical manner while working to exceed customer and company expectations
Interact with customers to provide, process, and prioritize information in response to inquiries, concerns, and requests about products and services primarily via inbound calls
Research required information using available resources
Follow provided processes and procedures
Identify and escalate priority issues per client specifications
Accurately process and record call transactions using the designated tracking software
Stay current with system information, changes and updates
Manage time effectively in order to obtain performance criteria objectives
Taking consecutive customer calls and talking for the duration of your shift minus any breaks
Typing 40+WPM frequently for the duration of your shift minus any breaks
Sitting or standing at work-station for the duration of your shift minus any breaks
Description
You do NOT need to live in San Marcos, TX to apply for this job (that is only the location of our corporate office). This is a work-at-home position. You will NOT need to go into an office.
Our Work at Home program is available for qualified residents located in: Alabama, Arkansas, Florida, Idaho, Illinois, Kansas, Mississippi, Missouri, Montana, Nevada, New Mexico, North Carolina, Ohio, South Carolina, Tennessee, Texas, Utah, Virginia, and Wisconsin.
Are you looking for dependable employment and a stable income? How about growth opportunities within an established company that promotes exclusively from within?
OneSupport offers the ability to Work from Home for qualified applicants that are eager to offer exceptional sales support for clients. Consistent scheduling and a great online work environment are only the beginning to the many wonderful things about working for a company who has spent years perfecting the Work at Home experience. Come and see for yourself!
Our agents start at $12/hour base pay and have the opportunity to select a competitive benefits package (health, dental, vision, life, 401k, paid time off). If you lack previous support experience, we offer on-the-job, multi-week, paid training and continuing education to advance your skills. No certifications or degrees are required! Applicants should have excellent reading, written and verbal communication skills. The position requires regular attendance and punctuality.
Duties include:
Provide general support and light troubleshooting for clients
Represent our clients in a positive, professional, and ethical manner while working to exceed customer and company expectations
Interact with customers to provide, process, and prioritize information in response to inquiries, concerns, and requests about products and services primarily via inbound calls
Research required information using available resources
Follow provided processes and procedures
Identify and escalate priority issues per client specifications
Accurately process and record call transactions using the designated tracking software
Stay current with system information, changes and updates
Manage time effectively in order to obtain performance criteria objectives
Taking consecutive customer calls and talking for the duration of your shift minus any breaks
Typing 40+WPM frequently for the duration of your shift minus any breaks
Sitting or standing at work-station for the duration of your shift minus any breaks
Qualifications: Proper phone, chat, and email etiquette with the ability to speak and write clearly and accurately with proper grammar
Interest in or experience with light or soft sales preferred
Knowledge of relevant software, computer applications, and related equipment or the ability to learn
Multitasking capabilities with ability to react quickly in a fast-paced environment.
Description
You do NOT need to live in San Marcos, TX to apply for this job (that is only the location of our corporate office). This is a work-at-home position. You will NOT need to go into an office.
Our Work at Home program is available for qualified residents located in: Alabama, Arkansas, Florida, Idaho, Illinois, Kansas, Mississippi, Missouri, Montana, Nevada, New Mexico, North Carolina, Ohio, South Carolina, Tennessee, Texas, Utah, Virginia, and Wisconsin.
Are you looking for dependable employment and a stable income? How about growth opportunities within an established company that promotes exclusively from within?
OneSupport offers the ability to Work from Home for qualified applicants that are eager to offer exceptional technical support for clients. Consistent scheduling and a great online work environment are only the beginning to the many wonderful things about working for a company who has spent years perfecting the Work at Home experience. Come and see for yourself!
Our agents start at $12/hour base pay and have the opportunity to select a competitive benefits package (health, dental, vision, life, 401k, paid time off). If you lack previous support experience, we offer on-the-job, multi-week, paid training and continuing education to advance your skills. No certifications or degrees are required! Applicants should have excellent reading, written and verbal communication skills. The position requires regular attendance and punctuality.
Duties include:
Provide troubleshooting assistance to inbound callers
Represent our clients in a positive, professional, and ethical manner while working to exceed customer and company expectations
Interact with customers to provide, process, and prioritize information in response to inquiries, concerns, and requests about products and services primarily via inbound calls
Research required information using available resources
Follow provided processes and procedures
Identify and escalate priority issues per client specifications
Accurately process and record call transactions using the designated tracking software
Stay current with system information, changes and updates
Manage time effectively in order to obtain performance criteria objectives
Taking consecutive customer calls and talking for the duration of your shift minus any breaks
Typing 40+WPM frequently for the duration of your shift minus any breaks
Sitting or standing at work-station for the duration of your shift minus any breaks Qualifications:
Proper phone, chat, and email etiquette with the ability to speak and write clearly and accurately with proper grammar
Interest in or experience with light or soft sales preferred
Knowledge of relevant software, computer applications, and related equipment or the ability to learn
Multitasking capabilities with ability to react quickly in a fast-paced environment.
Description
You do NOT need to live in San Marcos, TX to apply for this job (that is only the location of our corporate office). This is a work-at-home position. You will NOT need to go into an office. Our Work at Home program is available for qualified residents located in: Alabama, Arkansas, Florida, Idaho, Illinois, Kansas, Mississippi, Missouri, Montana, Nevada, New Mexico, North Carolina, Ohio, South Carolina, Tennessee, Texas, Utah, Virginia, and Wisconsin. Are you looking for dependable employment and a stable income? How about growth opportunities within an established company that promotes exclusively from within? OneSupport offers the ability to Work from Home for qualified applicants that are eager to offer exceptional customer care for clients. Consistent scheduling and a great online work environment are only the beginning to the many wonderful things about working for a company who has spent years perfecting the Work at Home experience. Come and see for yourself! Our agents start at $12/hour base pay and have the opportunity to select a competitive benefits package (health, dental, vision, life, 401k, paid time off). If you lack previous support experience, we offer on-the-job, multi-week, paid training and continuing education to advance your skills. No certifications or degrees are required! Applicants should have excellent reading, written and verbal communication skills. The position requires regular attendance and punctuality. Duties include:
Provide general support and light troubleshooting for clients
Represent our clients in a positive, professional, and ethical manner while working to exceed customer and company expectations
Interact with customers to provide, process, and prioritize information in response to inquiries, concerns, and requests about products and services primarily via inbound calls
Research required information using available resources
Follow provided processes and procedures
Identify and escalate priority issues per client specifications
Accurately process and record call transactions using the designated tracking software
Stay current with system information, changes and updates
Manage time effectively in order to obtain performance criteria objectives
Taking consecutive customer calls and talking for the duration of your shift minus any breaks
Typing 40+WPM frequently for the duration of your shift minus any breaks
Sitting or standing at work-station for the duration of your shift minus any breaks Qualifications:
Proper phone, chat, and email etiquette with the ability to speak and write clearly and accurately with proper grammar
Interest in or experience with light or soft sales preferred
Knowledge of relevant software, computer applications, and related equipment or the ability to learn
Multitasking capabilities with ability to react quickly in a fast-paced environmen
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