October is another opportunity to land a remote job. Many remote companies are hiring for Healthcare positions since open enrollment for Medicare starts October 15th- November 1st. Then again Nov 15 - Jan-31st 2022. Below are my top picks for remote Customer service jobs in the United States. Good luck in your job search.,
WHAT’S IN IT FOR YOU?
A diverse, global organization full of intelligent, friendly people to bounce ideas off, learn from, and grow with
Endless career opportunities and clear paths for career development
A competitive salary
Inclusive perks and benefits
Opportunity for monthly performance incentives
Work from the comfort of your home checklist
WHAT YOU WANT MATTERS TO US
Think about making a check list with all of the things that would make you feel good at work. Does your checklist have meeting new people on it? How about being recognized and rewarded for doing great things? Maybe you pictured a place where you could have all of these things while making a positive difference in people’s day. If so, Concentrix is a great place for you. Every day we spread positivity through others' lives through compassionate customer interactions and genuine problem solving with a human touch. Doing right by people is in our DNA because we believe a desire to be treated with care and respect is a universal part of the human experience. This philosophy drives everything we do and creates the framework for how we treat our customers and our staff.
No matter your background or your years of experience, getting started or establishing your career path might seem challenging, but often the answer is much simpler than you think. We are looking for customer service experts, sales and service representatives, and technical support representatives.,
WHAT WOULD YOU BRING TO OUR TEAM?
Your passion for doing good for other people will help you bond with your customers and your team. You will actively listen and troubleshoot to provide a great customer experience. Your attention to detail, ability to think outside the box, problem-solving, critical thinking skills, excellent communication, and passion will help you excel in this role.
Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
• Listen attentively to customer needs and concerns; demonstrate empathy while maximizing the opportunity to build rapport with the customer
• Greet customers in a courteous, friendly, and professional manner using agreed-upon procedures
• Maintain basic knowledge of client products and/or services
• Prepare complete and accurate work including appropriately notating accounts as required
• Participate in activities designed to improve customer satisfaction and business performance
• Offer additional products and/or services
• Track, document and retrieve information in call tracking database
• Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff
Candidate Profile
• High school diploma with three to six months of relevant experience preferred
• Courteous with strong customer service orientation
• Strong computer navigation skills and PC Knowledge
• Ability to effectively communicate, both written and verbally
• Dependable with strong attention to detail
• Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly
• Tolerance for repetitive work in a fast-paced, high production work environment
• Ability to work as a team member, as well as independently
• Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner
• Ability to rotate shifts, as needed
• Based on location and/or program, additional experience/skills may be required
*Job requirements may vary by country and will not contravene any local laws
Career Framework Role
Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge. Works with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards, and procedures. Starter without sustained metric performance levels.
Job Description
This employee serves as a contact between Remote Respiratory Therapists and patients, scheduling appointments, managing cancelations, and working closely with the Respiratory Therapist, finding the best solutions and/or alternatives for all involved.
Job Responsibilities:
Actively participates in the training of all Customer Service personnel, including new hires
Answer phone calls and emails
Make outbound phone calls to schedule patients' appointments
this includes making reminder appointment calls
Coordinate with Respiratory Therapist about schedules, patients, and any changes
Resolve scheduling conflicts as they occur
Deletes corrects or re-enters patient information in customer accounts and software as deemed necessary
Qualifications
Strong communication skills
Manage both inbound and outbound phone calls positively and professionally
This will include communicating with both patients and internal staff
Carry out oral and written instructions
Enter patient and medical information using company software
Work both independently and as part of a team
Time-management and organizational skills necessary to effectively manage multiple expectations in a fast-paced environment
Exceptional interpersonal and active-listening skills, as well as the ability to prioritize issues and respond accordingly
Knowledge of scheduling and basic computer skills are preferred
Must be local to Clearwater FL home office
Education and Experience:
High school diploma or general education degree (GED); related experience and/or training; or equivalent combination of education and experience
Clerical or administrative experience is a plus
Knowledge of health care terminology helpful
Basic computer program knowledge
Job Description
Position Purpose: Are you looking to level up your career by making a real-world impact while serving the healthcare needs of our nation's veterans through our partnership with VA? Provider Experience Representatives will assist the Veterans Administration (VA) by answering inbound calls from healthcare providers who have important questions. Everyone on our team can make a real-world impact every day. No day is the same, and our work is fueled by passion. To win big at this role you will become a difference-maker by serving healthcare providers on the first incall while offering excellent customer service. What We Offer: Signature believes in fully developing each and every one of our Associates. We deliver a performance-driven atmosphere with competitive pay and bonus structure, world-class training and development classes, resources, and events, an award-winning culture to thrive in, and so much more.
Tuition Assistance Program
401(k) program with employer contributions
Comprehensive health insurance
Competitive Paid Time Off for Sick and Vacation Time
No-cost annual flu shots
A hybrid work-from-home and/or on-campus work plan after an evaluation period of 60 days.
$500 sign-on bonus after 6 months of successful employment.
Referral Bonus - refer a friend and receive $350. Better even, your friend will get an additional $150 bonus after 3 months!
Who We Are:
Signature Performance is working hard at lowering healthcare administrative costs for federal government agencies, payers, and providers. At Signature, our mission is to improve the health of our client's business and making the lives of the people we work with better. We do that by leading with our values of Passion, Courage, Integrity, and Respect in all interactions.
Organization:
This position reports to an amazing VA Customer Experience Manager
Essential Job Functions include the following. Other duties may be assigned.
Conduct every transaction with a customer-focused, courteous, approach that will ensure first call resolution and achieve provider satisfaction scores of 90% or higher
Act with an ownership mentality by researching and evaluating accounts for proper adjudication
Know your stuff by learning key systems used by the VA such as Fee Basis Claims System (FBCS), VistA, and the Claims Processing & Eligibility (CP&E) system
Communicate effectively by documenting call activity into VA systems
Make things better by maintaining a working knowledge of applicable VA regulations as they relate to proper claims adjudication
Get things done by maintaining your access to all assigned client systems
Make those around you better by being an effective team member and advocate
The famous "other duties as assigned"
Knowledge & Experience:
High School Diploma or GED required.
Preferred 1-2 years experience in customer service
General office skills and knowledge of standard office equipment.
Working knowledge of software such as Excel and Word.
Data entry and 10 key experiences are necessary.
Excellent verbal and written communication skills
Personal traits of a high-level commitment, motivation, energy, team orientation, professionalism, trust, personal honesty and integrity, and a demonstration of placing others in a place of high.
General Areas of Accountability: Must conduct business and personal affairs in a manner that is always a credit to the company. Must maintain a good credit rating while employed with the company. Security Requirements: NACi or higher-level security clearance to support government (DoD, VA, etc.) assignments may be required. Machines and Equipment:ZXd The incumbent must be able to effectively operate the current computer system, telephone system, and other office machines such as copier and fax machines.
Remote opportunities for candidates in AL, AR, AZ, CO, DC, FL, GA, IL, IN, MI, MN, MO, NC, NV, OH, OK, PA, SC, TN, TX, VA, GA, WI, WY
Required Functional Experience
Typically requires 3 years of experience in research or other clinical, legal or financial field.
Knowledge Skills & Abilities
Demonstrated experience working in a team environment where customer
service skills are essential. Excellent written and verbal communication, interpersonal, analytical, and problem-solving skills with the ability to effectively interact with physicians, sponsors, and members of the research team.Strong attention to detail, including the ability to follow departmental standard operating procedures.Capable of taking a firm stance on issues of importance without giving in to pressures.Ability to work under multiple, daily deadlines and extremely time-sensitive conditions.Ability to effectively prioritize work tasks and successfully multi-task on a daily basis.Proficient in Microsoft Office.
Hiring in FL, ND, IA, ID, LA, MO, NC, NM, NE, OK, SC TX SD KS
This position is work-at-home for individuals living in the state of Louisiana.
Description Five Star Call Centers is headquartered in Sioux Falls, SD, and has been providing high-quality, inbound customer service outsourcing for over 35 years. Learn more about Five Star Call Centers at FiveStarCallCenters.com. Do you like to come into work and be able to do your job with little to no obstacles? Come join our team as a call processor. You will work retail accounts or accounts with a script to follow along. You will be able to assist a customer from beginning to end of their call. We are looking for people who enjoy helping others to successfully answer telephone calls from customers inquiring about goods and services from clients of Five Star Call Centers while providing high-quality service with a helpful, professional attitude. Position: Customer Success Associate Work Hours: Shifts between 7:00am-11:00pm (CST) Work Days: Mon-Fri & Every Other Weekend Paid Training Hours: 8:00am-5:00pm for up to 2 weeks(Mon-Fri) (CST) Status: Full Time Starting Pay: See above, plus shift differential(extra $1/hr nights & wkds) and possible increase after 90 days pending attendance and performance We are looking for backgrounds with strong job history, no gaps in employment and at least 1 consecutive year working in customer service or call centers. Preferably your most current experience is in those areas. If you’re a compassionate individual that is passionate about helping others, and can help them navigate online, we encourage you to apply with Five Star Call Centers. Why work-from-home with Five Star Call Centers?
Work from the comfort of your own home
Steady employment throughout the year
Choose your own dress code – no need to buy new clothing
Save on commuting expenses like gas and car maintenance
Flexibility to work with your children or other family members right at home
We provide the technology, you provide the internet and home office
Five Star offers benefit package options and a sign-on bonus. Benefits-at-a-glance: click for more details Sign-on Bonus: After 60 days receive $250; After 120 days receive an additional $250 plus 8 hours of PTO as long as in good standing
Summary Position Responsibilities
Manage large amounts of inbound or outbound calls in a timely manner
Follow communication "scripts" when handling different topics
Identify customers' needs, clarify information, research, and provide solutions and/or alternatives
Access company and client resources provided to accurately handle the call
Seize opportunities to upsell products when they arise
Skillfully change from one task to another without loss of efficiency or composure
Successfully complete all training sessions
Actively participate in efforts to support customer satisfaction and maintain quality
Effectively communicate with patience and understanding
Remain positive and professional in all internal and external customer interactions
Be available at your desk, maintaining punctuality and attendance at all scheduled times
Physically be able to meet the demands of the job within the described work environment
Apply personal ethics, honesty, initiative, flexibility, responsibility and confidentiality in all areas
Flexibility to cross-train as requested
Maintain the utmost confidentiality and security as it pertains to the Five Star Electronic Communications Privacy Act
Perform other duties as assigned*
*Note Management reserves the right to assign or reassign functions and responsibilities to this job description at any time. Duties/Responsibilities
Work independently
Type at a minimum35 of words per minute accurately
Demonstrate initiative and self-motivation
Performs assignments while under limited time frames
Available to work weekends and holidays
Basic math skills
Positive attitude
Must be able to speak, read, write and understand English
Education and Experience
A high school diploma or GED is preferred
Previous 1-year customer service experience required
Prior 1-year call center experience preferred
Must be at least 18 years of age.
Fully remote Customer Service
Ascension Careers
Multiple positions both full time and part-time-Remote/virtual
Rep-Patient Access-Austin, Texas - fully Remote
Rep-Patient Access- PT Part-time 10am-2pm EST
Cardinal health
CA-California-Work from Home, AZ-Arizona-Work from Home
NY-New York-Work from Home
The following positions are the same in different states. To save time please click the list for your desire location to find out more details. Additionally, I've added the link to
Alabama- Arizona- Colorado- Florida- Georgia- Illinois
- Kentucky- North Carolina- South Carolina- Texas
Inbound Chat Sales Representative
WAGE INCREASE: Starting Wage: $14.00 per hour + unlimited commission. Top agents earn over $22 per hour!
We have opportunities for skilled sales professionals that are self-starters, go-getters, and highly motivated! If selling is your thing - we have the perfect position for you! All of our sales representatives earn an hourly rate, plus commission. Our top sales agents earn over $22 per hour with a commission.
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