Texas, Nevada, Arizonza
Tempe, AZ, Chandler, AZ ,Dallas, TX,Las Vegas, NV, Henderson, NV
Dallas, TX, El Paso, TXCedar Park, TX, Dallas, TX, Cedar Park, TX, The Woodlands, TX, Arlington, TX, Shenandoah, TX,Webster, TX, Frisco, TX, San Antonio, TX, San Antonio, TX, Sugar Land, TX, Plano, TX,Southlake, Austin, TX
The retail industry is rapidly changing, and we have interesting, complex problems to solve every day – from developing cutting-edge technology and opening new stores, to designing fresh, must-have fashion.
Whether you’re a genius engineer, a phenomenal salesperson, or a supply chain guru, we invite you to bring your unique talents and join our team. We reward great work, promote from within, and celebrate diversity. Read employee reviews here
Work From Home - Texas
Dallas, TX, Cedar Park, TX, The Woodlands, TX, Arlington, TX, Shenandoah, TX,
Webster, TX, Frisco, TX, San Antonio, TX, San Antonio, TX,Sugar Land, TX, Plano, TX
Southlake, Austin, TX
Hours of Operation: 5:00 am-12 am (midnight) PST Shifts: Full-time positions available, times will vary upon business need. Schedule flexibility is required and expected. Training: Must successfully complete and graduate from a paid training program.
A day in life…
Enter, review and determine new account applications from multiple channels: stores, online,, and/or customers responding to promotional invitations
Process, review register referrals, Nordstrom.com transactions and credit line increase requests
Answer complex inbound account inquiries by applying advanced knowledge of Visa, Retail, Corporate Card, Debit,, and Gift Card products.
Answer and resolve basic inbound and escalated customer, store and helpline calls.
Troubleshoot customer inquiries regarding online enrollment, password, sign-on issues and other online related questions
Perform other duties as assigned.,
You own this if you have…making skills
High school, GED or vocational school diploma required
1+ years of experience in customer service
Ability to independently apply strong analytical, problem-solving, and decision making-skills.
Ability to communicate clearly and professionally with customers and co-workers.
Strong computer proficiency, including Microsoft Word, Excel, and Outlook
Ability to work a flexible schedule based on department needs, including nights and weekends
Work from Home- Arizona
Job Description
A day in life…
Handle inbound and outbound calls in a timely and efficient manner while following established credit procedures
Solve problems quickly and create resolutions that bring in revenue on a regular basis
Negotiate, collect and resolve accounts using a consultative approach to encourage future card usage
You own this if you have...
6+ months in customer service or collection-related experience
Ability to handle a high volume of calls with detail and accuracy while delivering an excellent customer experience
Initiative and creativity to find solutions to complex problems
Ability to work with integrity and respect confidentiality
Excellent verbal and written communication skills
First-party collections experience (preferred)
We’ve got you covered…
Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:
Medical/Vision, Dental, Retirement and Paid Time Away
Life Insurance and Disability
Merchandise Discount and EAP Resources
A few more important points...
The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.
Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
Work from Dallas, TX
Job Description
A day in life…
Handle inbound and outbound calls in a timely and efficient manner while following established credit procedures
Solve problems quickly and create resolutions that bring in revenue on a regular basis
Negotiate, collect and resolve accounts using a consultative approach to encourage future card usage
You own this if you have...
6+ months in customer service or collection-related experience
Ability to handle a high volume of calls with detail and accuracy while delivering an excellent customer experience
Initiative and creativity to find solutions to complex problems
Ability to work with integrity and respect confidentiality
Excellent verbal and written communication skills
First-party collections experience (preferred)
We’ve got you covered…
Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:
Medical/Vision, Dental, Retirement and Paid Time Away
Life Insurance and Disability
Merchandise Discount and EAP Resources
A few more important points...
The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.
Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
Work From Home - Las Vegas, NV
Job Description
You will be hired as a Financial Service Specialist, which is our most senior role – part problem solver, part decision-maker. The ideal Financial Service Specialist is caring, compassionate, enthusiastic, solutions-oriented, and committed to providing outstanding Nordstrom customer service every day.
Hours of Operation: 5:00 am-12 am (midnight) PST Shifts: Full-time positions available, times will vary upon business need. Schedule flexibility is required and expected. Training: Must successfully complete and graduate a paid training program.
A day in from life…
Enter, review and determine new account applications from multiple channels: stores, online, and/or customers responding to promotional invitations
Process, review register referrals, Nordstrom.com transactions, and credit line increase requests
Answer complex inbound account inquiries by applying advanced knowledge of Visa, Retail, Corporate Card, Debit, and Gift Card products.
Answer and resolve basic inbound and escalated customer, store, and helpline calls.
Troubleshoot customer inquiries regarding online enrollment, password, sign-on issues, and other online related questions
Perform other duties as assigned
You own this if you have…
High school, GED or vocational school diploma required
1+ years of experience in customer service
Ability to independently apply strong analytical, problem-solving, and decision-making skills.
Ability to communicate clearly and professionally with customers and co-workers.
Strong computer proficiency, including Microsoft Word, Excel, and Outlook
Ability to work a flexible schedule based on department needs, including nights and weekends.
Comments