National General hiring remote positions, in the following locations: New York, Georgia,North Carolina, Michigan,South Carolina, Texas, Indiana, Illinois, Florida-Ohio, Missouri, Nevada, Arizona, Ohio.
National General is a fast-paced, dynamic, and entrepreneurial organization. Our team members live by and exemplify what we call the 4Es. At National General, we are Energized, Engaged, Empowered, and we Execute every day in order to provide an exceptional experience for our customers! We are passionate about our organization and the value that we add every day. A successful candidate with National General will embody the 4Es. Our team is poised to outperform the competition. We are National General Insurance and with us, you can be extraordinary!
WFH-Louisiana
Want to grow your sales career with one of the fastest growing auto insurers in the country? Start a new career in omnichannel fastest-growing sales? Thrive in a performance-driven environment where you’re recognized and rewarded for your results?
What makes Direct Auto Insurance unique?
We are Great Place to Work certified!
No insurance license? NO PROBLEM! We offer paid licensing training!
The sky is the limit on your commissions - we offer a base hourly rate AND uncapped commissions!
We have many advancement opportunities! Over 1/3 of our retail managers were promoted from hourly roles, and in the last 12 months, 1 in 7 of our team members received a promotion.
Ability to sell a multitude of industry-leading products through retail stores and phones!
Entrepreneurial, performance-based, and results-focused culture!
Multi-tiered and comprehensive paid training program!
Comprehensive benefits!
No cold calling – We have the leads for you!
Eleven paid holidays & a formal PTO program!
If you are ready to start working in a fun & exciting environment where making a difference matters, then apply to join our team today!
Trainee: Provide the opportunity for motivated individuals to obtain industry experience working in a sales and customer support role while preparing and training to become a Licensed Insurance Sales Agent. Paid classroom and hands-on training is provided to assist trainees in the active pursuit of State Property/Casualty and Life and Health Licenses. The individual will assist customers, complete marketing activities, and help with all office functions under the direct guidance of an Agent or Lead Sales Agent.
Agent: Responsible for the profitable growth and the attainment of business goals by marketing and servicing Direct Auto products including but not limited to Auto, Life, Auto Club, and Roadside Assistance to new and existing customers. Assist walk-in customers, support office operations, and market our products outside of the office via marketing calls and visits.
Essential Duties & Responsibilities:
What makes Direct Auto Insurance unique?
We are Great Place to Work certified!
No insurance license? NO PROBLEM! We offer paid licensing training!
The sky is the limit on your commissions - we offer a base hourly rate AND uncapped commissions!
We have many advancement opportunities! Over 1/3 of our retail managers were promoted from hourly roles, and in the last 12 months, 1 in 7 of our team members received a promotion.
Ability to sell a multitude of industry-leading products through retail stores and phones!
Entrepreneurial, performance-based, and results-focused culture!
Multi-tiered and comprehensive paid training program!
Comprehensive benefits!
No cold calling – We have the leads for you!
Eleven paid holidays & a formal PTO program!
If you are ready to start working in a fun & exciting environment where making a difference matters, then apply to join our team today!
WFH-Arkansas
Direct Auto Insurance is an Allstate Business
Want to grow your sales career with one of the fastest-growing auto insurers in the country? Start a new career in omnichannel sales? Thrive in a performance-driven environment where you’re recognized and rewarded for your results?
What makes Direct Auto Insurance unique?
We are Great Place to Work certified!
No insurance license? NO PROBLEM! We offer paid licensing training!
The sky is the limit on your commissions - we offer a phones base hourly rate AND uncapped commissions!
We have many advancement opportunities! Over 1/3 of our retail managers were promoted from hourly roles, and in the last 12 months, 1 in 7 of our team members received a promotion.
Ability to sell a multitude of industry-leading products through retail stores and phone!
Entrepreneurial, performance-based, and results-focused culture!
Multi-tiered and comprehensive paid training program!
Comprehensive benefits!
No cold calling – We have the leads for you!
Eleven paid holidays & a formal PTO program!
If you are ready to start working in a fun & exciting environment where making a difference matters, then apply to join our team today!
Trainee: Provide the opportunity for motivated individuals to obtain industry experience working in a sales and customer support role while preparing and training to become a Licensed Insurance Sales Agent. Paid classroom and hands-on training are provided to assist trainees in the active pursuit of State Property/Casualty and Life and Health Licenses. The individual will assist customers, complete marketing activities, and help with all office functions under the direct guidance of an Agent or Lead Sales Agent.
Agent: Responsible for the profitable growth and the attainment of business goals by marketing and servicing Direct Auto products including but not limited to Auto, Life, Auto Club, and Roadside Assistance to new and existing customers. Assist walk-in customers, support office operations, and market our products outside of the office via marketing calls and visits.
Essential Duties & Responsibilities:
Trainee:
Prepare to become a licensed agent through attending appropriate courses, self-study, participation in training activities, and job shadowing of agents to learn skills and accumulate experience
Provide general clerical and administrative support to staff including handling inbound and outbound phone calls, reports, filing, researching and gathering information, and maintaining the overall appearance of sales office
Assist customers with general questions, receive customer payments, issue receipts,cross-selling and verify balance/daily reports of receipts for cash drawers
Complete marketing and sales-related activities which further the Direct Auto brand in the local market (outbound marketing calls, car dealerships visits, local events, distribution of flyers, etc.)
Contact customers regarding account status and renewals
Agent:
Meet and exceed sale's goals through new product sales, cross selling, and retention of current customers
Implement marketing programs and initiatives which further the Direct Auto brand in the local market (car dealerships, local events, etc.)
Build and maintain relationships with community organizations and local business
Develop and manage customer relationships and serve as a resource to customers and potential customers on all Direct Auto products and services
Responsible for monitoring key competitors in the local market area and making suggestions on initiatives that could improve Direct Auto’s position in the marketplace
Receive customer payments, issue receipts, and verify balance/daily reports of receipts for cash drawers
Understand, promote and remain current on company underwriting guidelines, announcements, and memos related to changes in company policies and procedures
Responsible for sales administration and reporting activities
Minimum Skills and Competencies:
High school diploma or GED
Demonstrated ability to provide excellent customer service and develop and maintain customer relationships
Experience or strong willingness to develop key relationships and market our products within community organizations and the local business community
Valid U.S. State-issued driver’s license
Strong computer skills and working knowledge of MS Office applications
Highly motivated to market and sell in a multi-product environment where cross-selling and customer retention is essential to sales budget attainment
Must possess effective verbal and written communication.
Tampa, FL, WFH-Georgia, WFH- Florida
Primary Purpose:
Examines claims data, investigates the facts of loss, determines coverage and liability, and adjusts claims within the limit of authority. Claims involved frequently require analysis and may require research to resolve coverage and/or damage issues. There is a periodic review of ongoing activities and the results of work. There is more focused supervision on complex files (The CRII will handle complex files on a regular basis).
Essential Duties and Responsibilities:
Following is a summary of the essential functions of this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
Receive claim assignments and verify/investigates coverage and document all appropriate information
Determine claim approval and or denial up to $7,500 per exposure or $10,000 per file
Establish an investigative plan; initiate investigation by gathering facts and evidence with all interested parties; complete appropriate reports; take recorded statements when necessary, and review loss reserves and adjust or open hidden exposures as necessary
Evaluate and adjust claims within the limit of authority
Evaluate settlement alternatives by reviewing regulatory compliance and fair claims practices; make decisions on the best option
Make appropriate contacts to discuss a settlement; extend an offer to the appropriate party; document all file activity and payment/settlement information in file notes clearly outlining the basis for settlement
Determine subrogation or fraud potential and refer to Unit when potential exists or handles to conclusion
If handling PIP may participate in investigations of medical providers and attend EUOs
May work with attorneys in resolving lawsuits
Conduct negotiations and settlements within authority level, using independent judgment, or within discretionary levels granted above individual authority level
Track and document the quality of service provided by defense counsel and manage litigation and recovery costs
May assist in the training of Claims Representatives
Perform other projects and assignments as directed
Is proficient in using all systems and technology used within the company
May be required to make personal appearances on behalf of the company when requested
Identify customer needs and works to meet those needs using appropriate customer service skills
Required Skills and Competencies:
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Bachelor’s Degree or in-lieu of degree equivalent education, training, and work-related experience
Successfully completes Claim Representative trainee program or equivalent external training program
Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)
Obtain/Maintain appropriate licensing or educational requirements
Demonstrate the capability of consistently handling aggregate file exposures of at least $2,500
Demonstrate proficiency in file audits to an agreed standard of efficient claims quality
Has a solid command of the claims policies and procedures; exhibit basic interpretation of policies & procedures in resolving claims, but may still need some assistance from supervisor
Demonstrate the ability to interpret and apply written coverage accurately to establish a claim and determine an action plan, and often requires assistance on more complex files
Demonstrate a solid understanding of the repair and replacement of property damages, including mechanical components of a vehicle, homeowner damages, and other potential exposures
For claims involving injuries, has a solid understanding of how to review, evaluate, and negotiate injury claims
Demonstrate ability to handle litigation in accordance with company guidelines, and be able to recognize legal issues and will utilize ADR when appropriate
The high degree of initiative, mature judgment, and discretion
The ability, to resolve conflicts and empathize with customers is critical
Strong negotiation skills
Demonstrate professional oral and written communication skills
Organization and time management skills are critical for this position
Demonstrate an understanding of insurance law as it relates to claims
Begin to develop effective leadership skills in order to mentor other adjusters, function as a team leader, handle projects, etc.
Primary Purpose:
Responsible for creating an estimate of damages to 1st and 3rd party material damage, by reviewing photos received: via MyClaimPics, from the customer; from Copart Auto Auctions, or from a third-party vendor. Also responsible for focusing on the needs of loss participants, identifying customer needs, and working to meet those needs using appropriate customer service skills for internal (claims adjusters) and external (policyholders and claimants).
Essential Duties and Responsibilities:
Following is a summary of the essential functions of this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
Learn to handle most aspects of material damage claims with supervision
Develop a basic understanding of the content of all types of policies written by the company
Develop a basic understanding of the insurance industry and the organizational relationships of the company
Learn how to determine subrogation or fraud potential
Receive claim assignments and documents all appropriate information
Review photos thoroughly and determine reparability and complete assessment and or, total loss evaluation
Evaluate settlement alternatives by reviewing regulatory compliance and fair claims practices; makes decisions on the best option
When appropriate, make contact to discuss a settlement; extend an offer to the appropriate party; document all file activity and payment/settlement information in file notes clearly outlining the basis for settlement
Complete continued education with both companies required courses and additional outside courses
Take ownership of any issue, problem, or error that could potentially impact the policyholder and or loss participant
Complete accurate estimates with little supervision up to $2,000
Handle material damage and fair judgment in repair/replace decisions
Minimum Skills and Competencies:
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Bachelor’s Degree or in-lieu of degree equivalent education, training, and work-related experience
Estimating experience with an automated estimating system
Basic knowledge of claims process
Obtain and Maintain appropriate license and/or educational requirements
Effective organization and time management skills with the ability to work under pressure and adhere to project deadlines
Recognize and able to identify all body parts of a vehicle
Learn to understand other potential property damage exposures
Develop an understanding of claim policies & procedures
Interpret and apply written coverage accurately
Must possess effective verbal and written communication skills
Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)
The high degree of initiative, mature judgment, and discretion
The ability to resolve conflicts and empathize with customers is critical
Strong negotiation skills
Desired Skills:
Successful completion of Estimate Writer training
Develop a basic understanding of the functions of other departments, such as Policy Ops and Marketing
Adjuster license in your home state or state that requires examination and CE
I-Car Certification
Management experience in a repair facility.
Primary Purpose:
Responsible for creating an estimate of damages to 1st and 3rd party material damage, by reviewing photos received: via MyClaimPics, from the customer; from Copart Auto Auctions, or from a third-party vendor. Also responsible for focusing on the needs of loss participants, identifying customer needs, and working to meet those needs using appropriate customer service skills for internal (claims adjusters) and external (policyholders and claimants).
Essential Duties and Responsibilities:
Following is a summary of the essential functions of this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
Learn to handle most aspects of material damage claims with supervision
Develop a basic understanding of the content of all types of policies written by the company
Develop a basic understanding of the insurance industry and the organizational relationships of the company
Learn how to determine subrogation or fraud potential
Receive claim assignments and documents all appropriate information
Review photos thoroughly and determine reparability and complete assessment and or, total loss evaluation
Evaluate settlement alternatives by reviewing regulatory compliance and fair claims practices; makes decisions on the best option
When appropriate, make contact to discuss a settlement; extend an offer to the appropriate party; document all file activity and payment/settlement information in file notes clearly outlining the basis for settlement
Complete continued education with both companies required courses and additional outside courses
Take ownership of any issue, problem, or error that could potentially impact the policyholder and or loss participant
Complete accurate estimates with little supervision up to $2,000
Handle material damage and fair judgment in repair/replace decisions
Minimum Skills and Competencies:
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Bachelor’s Degree or in-lieu of degree equivalent education, training, and work-related experience
Estimating experience with an automated estimating system
Basic knowledge of claims process
Obtain and Maintain appropriate license and/or educational requirements
Effective organization and time management skills with the ability to work under pressure and adhere to project deadlines
Recognize and able to identify all body parts of a vehicle
Learn to understand other potential property damage exposures
Develop an understanding of claim policies & procedures
Interpret and apply written coverage accurately
Must possess effective verbal and written communication skills
Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)
The high degree of initiative, mature judgment, and discretion
The ability to resolve conflicts and empathize with customers is critical
Strong negotiation skills
Desired Skills:
Successful completion of Estimate Writer training
Develop a basic understanding of the functions of other departments, such as Policy Ops and Marketing
Adjuster license in your home state or state that requires examination and CE
I-Car Certification
Management experience in a repair facility.
Primary Purpose:
Responsible for investigating, evaluating, and resolving complex injury claims in multiple jurisdictions. The focus will be on the accurate evaluation and timely settlement of both non-litigated and litigated exposures. Must provide high levels of internal and external customer service while also taking into consideration the best interest of National General Insurance Company and its subsidiary companies.
Essential Duties and Responsibilities:
Following is a summary of the essential functions ofa this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
Handle claim files and thoroughly document all activities using the claims system; maintain appropriate diaries and status notes using the claim system
Prepare Large Loss Reports (LLR) and elevate the claim exposures above adjuster authority, including appropriate reserve modification and settlement recommendations
Manage the company’s indemnification and ALAE exposure by recognizing trends and proactively managing defense counsel including selection of appropriate experts at the appropriate time
Manage and partner with Panel Counsel and House Counsel to provide an appropriate defense in accordance with the Claims Handling Guidelines and Litigation Management Guidelines; assist with keeping counsel accountable to company guidelines and appropriate defense of all insureds
Handle assigned claims and other judgment matters according to company guidelines, good faith file handling requirements, and state legal and regulatory requirements in multiple jurisdictions
Complete all aspects of claim handling including complex coverage analysis, timely completion of liability investigations and accurate damages evaluations of complex bodily injury claims
Establish strategic negotiating positions when settling claims and/or lawsuits with claimants or attorneys
Set an example of claims handling excellence for the broader claims organization through accurate, timely, proactive, well-documented, creative defense and resolution of Large Loss Lite Claims as defined in the Claims Handling Guidelines
Seek to become a subject matter expert in assigned venues through knowledge of state statutes, case law, defense and plaintiff’s counsels, etc
Minimum Skills and Competencies:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Bachelor’s Degree or in-lieu of degree equivalent education, training and work-related experience
5+ years injury claims handling experience
3+ years handling high exposure, commercial or litigated claims
Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)
Obtain and maintain adjuster license in required jurisdictions
Strong interpersonal skills and the ability to work effectively with a wide range of constituencies in a diverse area
Knowledge of claim systems and process payments
Must possess effective verbal and written communication skills
Ability to travel up to 20%
Effective organization and time management skills with the ability to work under pressure and adhere to project deadlines
The high degree of initiative, mature judgment, and discretion
Proven skills with exposure valued in excess of $50,000
Desired Skills:
Obtain and maintain appropriate licensing, educational, and/or examination requirements (Adjuster License, MBA)
Successful completion of one or more professional designations: CPCU, AIC
Bilingual/ Multilingual.
Comments