GA, NC, GA, AL, WV, WI, TN, NV, IL, PA, Fl, LA,OH,NE,IA,NY,TX,NM,NJ,NH,NEND, NC MI, MD,MA,SD, SC,MO,MS,CO,CA,KS,WA,WY, RI,AR,ID
Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident.
Primary Purpose:
Assist and participate in project reviews, revisions, production problem corrections, enhancements, and usability testing of any functionality required to administer policy sales and servicing in the NPS and ANA operating systems. Assist as a liaison between developer and end-users, provide technical support to successfully implement system changes to the comprehensive policy and agency management system to comply with filed programs for multiple states, companies, products, and lines of business. Increase business and system knowledge.
Essential Duties and Responsibilities:
Following is a summary of the essential functions of this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
Prepare test plans and scenarios for usability testing, execute test scenarios, approve project implementation and verify the production output upon implementation
Responsible for verifying the accuracy of new states/ products, rate revisions, projects, and production problem corrections, to ensure a quality product
Formulate the test strategy for testing through analysis of system requirements which includes participating in meetings to discuss specifications
Assist in project planning, incorporating system considerations for various operational areas, and submit the request for programming changes
With supervision, coordinate and document the resolution of problems encountered during and subsequent to the usability testing
Assist in performing quality control procedures in the production environment
Perform other duties as requested
Minimum Skills and Competencies:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Bachelor Degree or in-lieu of degree equivalent education, training and work-related experience
Strong attention to detail, organization skills, and timeliness in order to meet customer expectations
Demonstrates strong problem-solving skills
Demonstrates effective listening, communication, interaction, discretion, and diplomacy skills
Must possess effective verbal and written communication skills to interact with business and technical resources
Must perform well in a high-energy, dynamic, and team-oriented environment
Effective organization and time management skills with the ability to work under pressure and adhere to aggressive project deadlines
Excellent interpersonal skills with the ability to establish working relationships with individuals at varying levels within the organization
Demonstrates a general understanding of the insurance industry and organizational relationships of the company
Desired Skills:
Previous Property and Casualty Insurance experience strongly preferred
Prior project management experience preferred
Demonstrates the ability to understand and translate user needs into business specifications
Demonstrates working knowledge of company operating systems and processes including a working knowledge of the policy administration system
Demonstrates the ability to conduct investigation and research into system errors and discrepancies
Demonstrates skill in the development of test plans and test cases through a thorough analysis of requirements
Want to grow your sales career with one of the fastest-growing auto insurers in the country? Start a new career in omnichannel sales? Thrive in a performance-driven environment where you’re recognized and rewarded for your results?
What makes Direct Auto Insurance unique?
$17 per hour + uncapped commission!
4 weeks of PTO!
No insurance license? NO PROBLEM! We offer paid licensing training!
We are Great Place to Work certified!
We have many advancement opportunities! Over 1/3 of our retail managers were promoted from hourly roles, and in the last 12 months, 1 in 7 of our team members received a promotion.
Ability to sell a multitude of industry-leading products through retail stores and phones!
Entrepreneurial, performance-based, and results-focused culture!
Multi-tiered and comprehensive paid training program!
Comprehensive benefits!
No cold calling – We have the leads for you!
$17 per hour & 4 weeks of PTO!
Direct Auto Insurance is an Allstate Business
Want to grow your sales career with one of the fastest-growing auto insurers in the country? Start a new career in omnichannel sales? Thrive in a performance-driven environment where you’re recognized and rewarded for your results?
What makes Direct Auto Insurance unique?
We are Great Place to Work certified!
No insurance license? NO PROBLEM! We offer paid licensing training!
The sky is the limit on your commissions - we offer uncapped commissions!
We have many advancement opportunities! Over 1/3 of our retail managers were promoted from hourly roles, and in the last 12 months, 1 in 7 of our team members received a promotion.
Ability to sell a multitude of industry-leading products through retail stores and phones!
Entrepreneurial, performance-based, and results-focused culture!
Multi-tiered and comprehensive paid training program!
Comprehensive benefits!
No cold calling – We have the leads for you!
Eleven paid holidays & a formal PTO program!
– $17 per hour & 4 weeks of PTO! TN
Essential Duties and Responsibilities:
Following is a summary of the essential functions of this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
Prepare to become a fully licensed agent through attending appropriate courses, self-study, participation in training activities, and job shadowing of agents to learn skills and accumulate experience
Provide general clerical and administrative support to staff including handling inbound and outbound phone calls, reports, filing, researching and gathering information, and maintaining the overall appearance of the sales office
Assist customers with general questions, receive customer payments, issue receipts and verify balance/daily reports of receipts for cash drawers
Complete marketing and sales-related activities that further the National General brand in the local market (outbound marketing calls, car dealerships visits, local events, distribution of flyers, etc)
Contact customers regarding account status and renewals
Prepare and send information to customers and lien holders
Read and remain current on company guidelines, announcements, memos and bulletins related to company policy and procedure
Must pass P+C license certification within first 90 days of employment
Minimum Skills and Competencies:
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
High school diploma or general education degree (GED)
Prior customer service or sales experience
Previous successful experience working in a position with sales quotas/targets preferred
Demonstrated ability to provide excellent customer service and develop and maintain customer relationships
Friendly, outgoing, and positive personality
Highly motivated to market and sell in a multi-product environment where cross-selling and customer retention is essential to sales budget attainment
Excellent interpersonal skills including written, verbal, and presentation delivery with the ability to clearly communicate the features and benefits of products to customers
Experience or strong willingness to develop key relationships and market our products within community organizations and the local business community
Strong computer skills and aptitude to quickly learn new systems
Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)
Must possess effective verbal and written communication skills
High level of initiative, drive, and desire/openness to learn new skills and information
Must have current valid US state driver’s license and consistent access to a personal vehicle which can be utilized to complete business marketing activities in the local community
*THIS POSITION IS 100% REMOTE - WITH PAID VIRTUAL TRAINING*
Primary Purpose:
Provide accurate and efficient service to lenders within the area of responsibility by researching loan-level requests, processing various loan-related task queues and modifying policy information as required to meet productivity and quality requirements.
Essential Duties and Responsibilities:
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
Modify policies at the loan level by following established guidelines and utilizing an internal tracking system to update information as required and contribute to routine documentation processing workflows
Resolve information gaps by contacting carriers and agencies as required to gather policy information and other missing data and update systems and records as appropriate
Communicate with lenders by answering inbound service calls and researching within the loan database to extract the required information and provide comprehensive, timely responses to inquiries and requests
Meet auditing requirements by accurately entering data and maintaining data integrity in loan tracking applications to minimize risk and uphold internal standards
Complete high volume of data entry by quickly and accurately processing loan-related task queues to meet productivity and quality requirements
Manage individual performance by setting work-related goals, tracking personal achievements and communicating with management to report on success and identify improvement strategies
Build insurance servicing skills and knowledge by soliciting performance feedback, participating in cross-training and learning additional processes and procedures to support multiple workflows and contribute to effectiveness of team operations
Contribute to a positive work environment by demonstrating cultural expectations and influencing others to reward performance and value “can do” people, accountability, diversity and inclusion, flexibility, continuous improvement, collaboration, creativity and fun
Support National General Insurance values in personal work behaviors, decision-making, contributions and interpersonal interactions; manage own career development by soliciting feedback and valuing other perspectives
Ohio, North Carolina,-Texas
Primary Purpose:
The Customer Relations Specialist researches and responds to formal complaints on behalf of all areas of National General Insurance and completes claim file sharing requests on behalf of the Special Investigations Unit (SIU).
Essential Duties and Responsibilities:
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
Coordinate, research, and respond to formal complaints received from various sources, including the Departments of Insurance, Better Business Bureau, Executive Office, Affinity Groups, and other sources
Review and compile claim documents for File Sharing Requests received from various sources, including law enforcement, the Departments of Insurance, and other insurance carriers
Identify coaching opportunities, process improvements, and system issues and share with the appropriate parties
Assist executive customers who call on the Executive Services line for policyholder service
Minimum Skills and Competencies:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
High school diploma or general education degree (GED)
In-depth knowledge of the insurance industry, including personal and commercial automobile, recreational vehicle, motorcycle, and homeowners insurance
Must possess effective verbal and written communication skills
Outstanding customer service skills, including the ability to diffuse upset customers
The ability to make sound decisions that maintain compliance with state and company guidelines
Excellent interpersonal skills with the ability to establish working relationships with individuals at varying levels within the organization, including senior leadership
Effective organization and time management skills with the ability to work under pressure and adhere to project deadlines
High degree of independence, dependability, and motivation
Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)
Desired Skills:
Prior experience researching and responding to formal complaints from the Departments of Insurance and Better Business Bureau
Experience with National General Insurance programs for all states and lines of business
Experience with the claim-handling process
Experience with EPIC software.
THIS POSITION IS 100% REMOTE - WITH PAID VIRTUAL TRAINING*
Primary Purpose:
Provide accurate and efficient service to lenders within the area of responsibility by researching loan-level requests, processing various loan-related task queues, and modifying policy information as required to meet productivity and quality requirements.
Essential Duties and Responsibilities:
Following is a summary of the essential functions of this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
Modify policies at the loan level by following established guidelines and utilizing an internal tracking system to update information as required and contribute to routine documentation processing workflows
Resolve information gaps by contacting carriers and agencies as required to gather policy information and other missing data and update systems and records as appropriate
Communicate with lenders by answering inbound service calls and researching within the loan database to extract the required information and provide comprehensive, timely responses to inquiries and requests
Meet auditing requirements by accurately entering data and maintaining data integrity in loan tracking applications to minimize risk and uphold internal standards
The complete high volume of data entry by quickly and accurately processing loan-related task queues to meet productivity and quality requirements
Manage individual performance by setting work-related goals, tracking personal achievements, and communicating with management to report on success and identify improvement strategies.
Primary Purpose:
The Customer Relations Specialist researches and responds to formal complaints on behalf of all areas of National General Insurance and completes claim file sharing requests on behalf of the Special Investigations Unit (SIU).
Essential Duties and Responsibilities:
Following is a summary of the essential functions of this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
Coordinate, research, and respond to formal complaints received from various sources, including the Departments of Insurance, Better Business Bureau, Executive Office, Affinity Groups, and other sources
Review and compile claim documents for File Sharing Requests received from various sources, including law enforcement, the Departments of Insurance, and other insurance carriers
Identify coaching opportunities, process improvements, and system issues and share with the appropriate parties
Assist executive customers who call on the Executive Services line for policyholder service
Minimum Skills and Competencies:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
High school diploma or general education degree (GED)
In-depth knowledge of the insurance industry, including personal and commercial automobile, recreational vehicle, motorcycle, and homeowners insurance
Must possess effective verbal and written communication skills
Outstanding customer service skills, including the ability to diffuse upset customers
The ability to make sound decisions that maintain compliance with state and company guidelines
Excellent interpersonal skills with the ability to establish working relationships with individuals at varying levels within the organization, including senior leadership
Effective organization and time management skills with the ability to work under pressure and adhere to project deadlines
High degree of independence, dependability, and motivation
Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)
THIS POSITION IS 100% REMOTE - WITH PAID VIRTUAL TRAINING*
Primary Purpose:
Provide accurate and efficient service to lenders within area of responsibility by researching loan level requests, processing various loan-related task queues and modifying policy information as required to meet productivity and quality requirements.
Essential Duties and Responsibilities:
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
Modify policies at the loan level by following established guidelines and utilizing internal tracking system to update information as required and contribute to routine documentation processing workflows
Resolve information gaps by contacting carriers and agencies as required to gather policy information and other missing data and update systems and records as appropriate
Communicate with lenders by answering inbound service calls and researching within the loan database to extract the required information and provide comprehensive, timely responses to inquiries and requests
Meet auditing requirements by accurately entering data and maintaining data integrity in loan tracking applications to minimize risk and uphold internal standards
The complete high volume of data entry by quickly and accurately processing loan-related task queues to meet productivity and quality requirements
Manage individual performance by setting work-related goals, tracking personal achievements, and communicating with management to report on success and identify improvement strategies
Build insurance servicing skills and knowledge by soliciting performance feedback, participating in cross-training, and learning additional processes and procedures to support multiple workflows and contribute to the effectiveness of team operations
Contribute to a positive work environment by demonstrating cultural expectations and influencing others to reward performance and value “can do” people, accountability, diversity and inclusion, flexibility, continuous improvement, collaboration, creativity, and fun
Support National General Insurance values in personal work behaviors, decision-making, contributions, and interpersonal interactions; manage own career development by soliciting feedback and valuing other perspectives
Minimum Skills and Competencies:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
$17/Hr & 4 weeks PTO !!! WFH-Louisiana
Direct Auto Insurance is an Allstate Business
Want to grow your sales career with one of the fastest-growing auto insurers in the country? Start a new career in omnichannel sales? Thrive in a performance-driven environment where you’re recognized and rewarded for your results?
What makes Direct Auto Insurance unique?
We are Great Place to Work certified!
No insurance license? NO PROBLEM! We offer paid licensing training!
The sky is the limit on your commissions - we offer a base hourly rate AND uncapped commissions!
We have many advancement opportunities! Over 1/3 of our retail managers were promoted from hourly roles, and in the last 12 months, 1 in 7 of our team members received a promotion.
Ability to sell a multitude of industry-leading products through retail stores and phones!
Entrepreneurial, performance-based, and results-focused culture!
Multi-tiered and comprehensive paid training program!
Comprehensive benefits!
No cold calling – We have the leads for you!
Eleven paid holidays & a formal PTO program!
(WFH-Arkansas) – $17/Hr & 4 weeks PTO !!!
Job Description
Direct Auto Insurance is an Allstate Business
Want to grow your sales career with one of the fastest-growing auto insurers in the country? Start a new career in omnichannel sales? Thrive in a performance-driven environment where you’re recognized and rewarded for your results?
What makes Direct Auto Insurance unique?
We are Great Place to Work certified!
No insurance license? NO PROBLEM! We offer paid licensing training!
The sky is the limit on your commissions - we offer a base hourly rate AND uncapped commissions!
We have many advancement opportunities! Over 1/3 of our retail managers were promoted from hourly roles, and in the last 12 months, 1 in 7 of our team members received a promotion.
Ability to sell a multitude of industry-leading products through retail stores and phones!
Entrepreneurial, performance-based, and results-focused culture!
Multi-tiered and comprehensive paid training program!
Comprehensive benefits!
No cold calling – We have the leads for you!
Eleven paid holidays & a formal PTO program!
Louisiana – $17/Hr & 4 weeks PTO !!!
Direct Auto Insurance is an Allstate Business
Want to grow your sales career with one of the fastest-growing auto insurers in the country? Start a new career in omnichannel sales? Thrive in a performance-driven environment where you’re recognized and rewarded for your results?
What makes Direct Auto Insurance unique?
We are Great Place to Work certified!
No insurance license? NO PROBLEM! We offer paid licensing training!
The sky is the limit on your commissions - we offer a base hourly rate AND uncapped commissions!
We have many advancement opportunities! Over 1/3 of our retail managers were promoted from hourly roles, and in the last 12 months, 1 in 7 of our team members received a promotion.
Ability to sell a multitude of industry-leading products through retail stores and phones!
Entrepreneurial, performance-based, and results-focused culture!
Multi-tiered and comprehensive paid training program!
Comprehensive benefits!
No cold calling – We have the leads for you!
Eleven paid holidays & a formal PTO program
Insurance Sales Agent & Trainee West Helena, AR – $17/Hr & 4 weeks PTO !!!
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