Hiring Customer Service Representative, $16.86-$18.80 per hr. and Bilingual Customer Service Representatives $41,298 per year. Plus benefits and free training
Rated A+ by the Better Business Bureau, National Debt Relief is one of, the country's largest and most reputable debt settlement companies. Our goal is to help individuals and families get out of debt with the least possible cost through conducting financial consultations, educating the consumer, and recommending the appropriate solution. We become our clients' number one advocate to help them reestablish financial stability as quickly as possible.
The Client Success Agent position is focused on providing exceptional phone support for National Debt Relief’s clientele who are enrolled in our debt settlement program. A typical day consists of making and answering inbound and outbound calls, satisfying online requests for information, and maintaining a positive rapport with our client base by exemplifying our core values to ensure they receive the best possible client experience with National Debt Relief.
This position has an expected start date of 1/17/2022.
Principal Duties and Responsibilities:
Utilize customer relationship management software to facilitate the process of responding to customer calls and addressing customer concerns
Resolve customer inquiries/complaints with limited escalation to team leaders
Document client discussions clearly and concisely
Review and obtain settlement approvals from clients
If required, escalate and direct clients to managers, team leads, and other departments as needed
Required Skills and Experience:
Fluent in Spanish
High school diploma/GED required
Previous experience on a customer service-based team, including strong working knowledge of client service processes focused on providing a positive client experience
Excellent interpersonal communication skills, both verbal and written
Strong critical thinking and problem-solving abilities
Strong organizational and multi-tasking skills with acute attention to detail
Ability to remain professional, empathetic, polite, flexible, confident, tactful, patient, and diplomatic when faced with complex problems
Computer proficiency in Microsoft Office is a plus.
Who We're Looking For:
The Client Success Agent position is focused on providing exceptional phone support for National Debt Relief’s clientele who are enrolled in our debt settlement program. A typical day consists of making and answering inbound and outbound calls, satisfying online requests for information, and maintaining a positive rapport with our client base by exemplifying our core values to ensure they receive the best possible client experience with National Debt Relief. This position has an expected start date of 1/17/2022.
Principal Duties and Responsibilities:
Utilize customer relationship management software to facilitate the process of responding to customer calls and addressing customer concerns
Resolve customer inquiries/complaints with limited escalation to team leaders
Document client discussions clearly and concisely
Review and obtain settlement approvals from clients
If required, escalate and direct clients to managers, team leads, and other departments as needed
Required Skills and Experience:
High school diploma/GED required
Previous experience on a customer service-based team, including strong working knowledge of client service processes focused on providing a positive client experience
Excellent interpersonal communication skills, both verbal and written
Strong critical thinking and problem-solving abilities
Strong organizational and multi-tasking skills with acute attention to detail
Ability to remain professional, empathetic, polite, flexible, confident, tactful, patient, and diplomatic when faced with complex problems
Computer proficiency in Microsoft Office is a plus
FT Remote, Nevada
We are currently hiring for positions in TX, TN, UT, and NV. Rated A+ by the Better Business Bureau, National Debt Relief is one of the country's largest and most reputable debt settlement companies.
Who We're Looking For:
The Client Success Agent position is focused on providing exceptional phone support for National Debt Relief’s clientele who are enrolled in our debt settlement program. A typical day consists of making and answering inbound and outbound calls, satisfying online requests for information, and maintaining a positive rapport with our client base by exemplifying our core values to ensure they receive the best possible client experience with National Debt Relief. This position has an expected start date of 1/17/2022. This is a full-time remote role (40hrs/week).
Compensation: The earning potential for this role is 38-40k. This is an hourly non-exempt position.
Principal Duties and Responsibilities:
Utilize customer relationship management software to facilitate the process of responding to customer calls and addressing customer concerns
Resolve customer inquiries/complaints with limited escalation to team leaders
Document client discussions clearly and concisely
Review and obtain settlement approvals from clients
If required, escalate and direct clients to managers, team leads, and other departments as needed
Required Skills and Experience:
High school diploma/GED required
Qualified candidate must reside in Nevada
Previous experience on a customer service-based team, including a strong working knowledge of client service processes focused on providing a positive client experience
Excellent interpersonal communication skills, both verbal and written
Strong critical thinking and problem-solving abilities
Strong organizational and multi-tasking skills with acute attention to detail
Ability to remain professional, empathetic, polite, flexible, confident, tactful, patient, and diplomatic when faced with complex problems
Computer proficiency in Microsoft Office is a plus
FT Remote, Tennessee
Who We're Looking For:
The Client Success Agent position is focused on providing exceptional phone support for National Debt Relief’s clientele who are enrolled in our debt settlement program. A typical day consists of making and answering inbound and outbound calls, satisfying online requests for information, and maintaining a positive rapport with our client base by exemplifying our core values to ensure they receive the best possible client experience with National Debt Relief. This position has an expected start date of 1/17/2022. This is a full-time remote role (40hrs/week) 9 AM – 7 PM CT.
Compensation: The earning potential for this role is 38-40k. This is an hourly non-exempt position.
Principal Duties and Responsibilities:
Utilize customer relationship management software to facilitate the process of responding to customer calls and addressing customer concerns
Resolve customer inquiries/complaints with limited escalation to team leaders
Document client discussions clearly and concisely
Review and obtain settlement approvals from clients
If required, escalate and direct clients to managers, team leads, and other departments as needed
Required Skills and Experience:
High school diploma/GED required
Qualified candidate must reside in Tennessee
Previous experience on a customer service-based team, including strong working knowledge of client service processes focused on providing a positive client experience
Excellent interpersonal communication skills, both verbal and written
Strong critical thinking and problem-solving abilities
Strong organizational and multi-tasking skills with acute attention to detail
Ability to remain professional, empathetic, polite, flexible, confident, tactful, patient, and diplomatic when faced with complex problems
Computer proficiency in Microsoft Office is a plus
We are currently hiring for positions in TX, TN, UT, and NV. Rated A+ by the Better Business Bureau, National Debt Relief is one of the country's largest and most reputable debt settlement companies.
Who We're Looking For:
The Client Success Agent position is focused on providing exceptional phone support for National Debt Relief’s clientele who are enrolled in our debt settlement program. A typical day consists of making and answering inbound and outbound calls, satisfying online requests for information, and maintaining a positive rapport with our client base by exemplifying our core values to ensure they receive the best possible client experience with National Debt Relief. This position has an expected start date of 1/17/2022. This is a full-time remote role (40hrs/week) 9 AM – 7 PM CT.
Compensation: The earning potential for this role is 38-40k. This is an hourly non-exempt position.
Principal Duties and Responsibilities:
Utilize customer relationship management software to facilitate the process of responding to customer calls and addressing customer concerns
Resolve customer inquiries/complaints with limited escalation to team leaders
Document client discussions clearly and concisely
Review and obtain settlement approvals from clients
If required, escalate and direct clients to managers, team leads, and other departments as needed
Required Skills and Experience:
High school diploma/GED required
Qualified candidate must reside in Texas
Previous experience on a customer service-based team, including strong working knowledge of client service processes focused on providing a positive client experience
Excellent interpersonal communication skills, both verbal and written
Strong critical thinking and problem-solving abilities
Strong organizational and multi-tasking skills with acute attention to detail
Ability to remain professional, empathetic, polite, flexible, confident, tactful, patient, and diplomatic when faced with complex problems
Computer proficiency in Microsoft Office is a plus
– FT Remote, Nevada
We are currently hiring for positions in TX, TN, UT, and NV. Rated A+ by the Better Business Bureau, National Debt Relief is one of the country's largest and most reputable debt settlement companies.
Who We're Looking For:
The Client Success Agent position is focused on providing exceptional phone support for National Debt Relief’s clientele who are enrolled in our debt settlement program. A typical day consists of making and answering inbound and outbound calls, satisfying online requests for information, and maintaining a positive rapport with our client base by exemplifying our core values to ensure they receive the best possible client experience with National Debt Relief. This position has an expected start date of 1/17/2022. This is a full-time remote role (40hrs/week).
Compensation: The earning potential for this role is 38-40k with monthly bonus opportunities. This is an hourly non-exempt position.
Principal Duties and Responsibilities:
Utilize customer relationship management software to facilitate the process of responding to customer calls and addressing customer concerns
Resolve customer inquiries/complaints with limited escalation to team leaders
Document client discussions clearly and concisely
Review and obtain settlement approvals from clients
If required, escalate and direct clients to managers, team leads, and other departments as needed
Required Skills and Experience:
Fluent in Spanish
Qualified candidate must reside in Nevada
High school diploma/GED required
Previous experience on a customer service-based team, including strong working knowledge of client service processes focused on providing a positive client experience
Excellent interpersonal communication skills, both verbal and written
Strong critical thinking and problem-solving abilities
Strong organizational and multi-tasking skills with acute attention to detail
Ability to remain professional, empathetic, polite, flexible, confident, tactful, patient, and diplomatic when faced with complex problems
Computer proficiency in Microsoft Office is a plus.
FT Remote, Tennessee
Who We're Looking For:
The Client Success Agent position is focused on providing exceptional phone support for National Debt Relief’s clientele who are enrolled in our debt settlement program. A typical day consists of making and answering inbound and outbound calls, satisfying online requests for information, and maintaining a positive rapport with our client base by exemplifying our core values to ensure they receive the best possible client experience with National Debt Relief. This position has an expected start date of 1/17/2022. This is a full-time remote role (40hrs/week) 9 AM – 7 PM CT.
Compensation: The earning potential for this role is 38-40k. This is an hourly non-exempt position.
Principal Duties and Responsibilities:
Utilize customer relationship management software to facilitate the process of responding to customer calls and addressing customer concerns
Resolve customer inquiries/complaints with limited escalation to team leaders
Document client discussions clearly and concisely
Review and obtain settlement approvals from clients
If required, escalate and direct clients to managers, team leads, and other departments as needed
Required Skills and Experience:
High school diploma/GED required
Qualified candidate must reside in Tennessee
Previous experience on a customer service-based team, including strong working knowledge of client service processes focused on providing a positive client experience
Excellent interpersonal communication skills, both verbal and written
Strong critical thinking and problem-solving abilities
Strong organizational and multi-tasking skills with acute attention to detail
Ability to remain professional, empathetic, polite, flexible, confident, tactful, patient, and diplomatic when faced with complex problems
Computer proficiency in Microsoft Office is a plus
Who We're Looking For:
The Client Success Agent position is focused on providing exceptional phone support for National Debt Relief’s clientele who are enrolled in our debt settlement program. A typical day consists of making and answering inbound and outbound calls, satisfying online requests for information, and maintaining a positive rapport with our client base by exemplifying our core values to ensure they receive the best possible client experience with National Debt Relief. This position has an expected start date of 1/17/2022. This is a full-time remote role (40hrs/week).
Compensation: The earning potential for this role is 38-40k with monthly bonus opportunities. This is an hourly non-exempt position.
Principal Duties and Responsibilities:
Utilize customer relationship management software to facilitate the process of responding to customer calls and addressing customer concerns
Resolve customer inquiries/complaints with limited escalation to team leaders
Document client discussions clearly and concisely
Review and obtain settlement approvals from clients
If required, escalate and direct clients to managers, team leads, and other departments as needed
Required Skills and Experience:
Fluent in Spanish
Qualified candidate must reside in Nevada
High school diploma/GED required
Previous experience on a customer service-based team, including strong working knowledge of client service processes focused on providing a positive client experience
Excellent interpersonal communication skills, both verbal and written
Strong critical thinking and problem-solving abilities
Strong organizational and multi-tasking skills with acute attention to detail
Ability to remain professional, empathetic, polite, flexible, confident, tactful, patient, and diplomatic when faced with complex problems
Computer proficiency in Microsoft Office is a plus.
– FT Remote, Tennessee
We are currently hiring for positions in TX, TN, UT, and NV. Rated A+ by the Better Business Bureau, National Debt Relief is one of the country's largest and most reputable debt settlement companies.
Who We're Looking For:
The Client Success Agent position is focused on providing exceptional phone support for National Debt Relief’s clientele who are enrolled in our debt settlement program. A typical day consists of making and answering inbound and outbound calls, satisfying online requests for information, and maintaining a positive rapport with our client base by exemplifying our core values to ensure they receive the best possible client experience with National Debt Relief.
This position has an expected start date of 1/17/2022. This is a full-time remote role (40hrs/week) 9 AM – 7 PM CT.
Compensation: The earning potential for this role is 38-40k with monthly bonus opportunities. This is an hourly non-exempt position.
Principal Duties and Responsibilities:
Utilize customer relationship management software to facilitate the process of responding to customer calls and addressing customer concerns
Resolve customer inquiries/complaints with limited escalation to team leaders
Document client discussions clearly and concisely
Review and obtain settlement approvals from clients
If required, escalate and direct clients to managers, team leads, and other departments as needed
Required Skills and Experience:
Fluent in Spanish
Qualified candidate must reside in Tennessee
High school diploma/GED required
Previous experience on a customer service-based team, including strong working knowledge of client service processes focused on providing a positive client experience
Excellent interpersonal communication skills, both verbal and written
Strong critical thinking and problem-solving abilities
Strong organizational and multi-tasking skills with acute attention to detail
Ability to remain professional, empathetic, polite, flexible, confident, tactful, patient, and diplomatic when faced with complex problems
Computer proficiency in Microsoft Office is a plus.
– FT Remote, Texas
We are currently hiring for positions in TX, TN, UT, and NV. Rated A+ by the Better Business Bureau, National Debt Relief is one of the country's largest and most reputable debt settlement companies.
Who We're Looking For:
The Client Success Agent position is focused on providing exceptional phone support for National Debt Relief’s clientele who are enrolled in our debt settlement program. A typical day consists of making and answering inbound and outbound calls, satisfying online requests for information, and maintaining a positive rapport with our client base by exemplifying our core values to ensure they receive the best possible client experience with National Debt Relief. This position has an expected start date of 1/17/2022. This is a full-time remote role (40hrs/week) 9 AM – 7 PM CT.
Compensation: The earning potential for this role is 38-40k with monthly bonus opportunities. This is an hourly non-exempt position.
Principal Duties and Responsibilities:
Utilize customer relationship management software to facilitate the process of responding to customer calls and addressing customer concerns
Resolve customer inquiries/complaints with limited escalation to team leaders
Document client discussions clearly and concisely
Review and obtain settlement approvals from clients
If required, escalate and direct clients to managers, team leads, and other departments as needed
Required Skills and Experience:
Fluent in Spanish
Qualified candidate must reside in Texas
High school diploma/GED required
Previous experience on a customer service-based team, including strong working knowledge of client service processes focused on providing a positive client experience
Excellent interpersonal communication skills, both verbal and written
Strong critical thinking and problem-solving abilities
Strong organizational and multi-tasking skills with acute attention to detail
Ability to remain professional, empathetic, polite, flexible, confident, tactful, patient, and diplomatic when faced with complex problems
Computer proficiency in Microsoft Office is a plus.
FT Remote, Nevada
Compensation: The earning potential for this role is 38-40k. This is an hourly non-exempt position.
Who We're Looking For:
The Client Success Agent position is focused on providing exceptional phone support for National Debt Relief’s clientele who are enrolled in our debt settlement program. A typical day consists of making and answering inbound and outbound calls, satisfying online requests for information, and maintaining a positive rapport with our client base by exemplifying our core values to ensure they receive the best possible client experience with National Debt Relief. This position has an expected start date of 1/17/2022. This is a full-time remote role (40hrs/week).
Compensation: The earning potential for this role is 38-40k. This is an hourly non-exempt position.
Principal Duties and Responsibilities:
Utilize customer relationship management software to facilitate the process of responding to customer calls and addressing customer concerns
Resolve customer inquiries/complaints with limited escalation to team leaders
Document client discussions clearly and concisely
Review and obtain settlement approvals from clients
If required, escalate and direct clients to managers, team leads, and other departments as needed
Required Skills and Experience:
High school diploma/GED required
Qualified candidate must reside in Nevada
Previous experience on a customer service-based team, including strong working knowledge of client service processes focused on providing a positive client experience
Excellent interpersonal communication skills, both verbal and written
Strong critical thinking and problem-solving abilities
Strong organizational and multi-tasking skills with acute attention to detail
Ability to remain professional, empathetic, polite, flexible, confident, tactful, patient, and diplomatic when faced with complex problems
Computer proficiency in Microsoft Office is a plus.
Principle Duties and Responsibilities:
Perform daily payroll operations ensuring that all transactions are processed in an accurate and timely manner
Oversee the calculation of wages, overtime, and deductions, and implement internal controls to ensure compliance with Federal/State/Local laws
Ongoing monitoring of accounts for accuracy; always make sure we are meeting compliance expectations
Process child support, garnishments, wage changes; confirming they are completed and in compliance.
Partner with the benefits team to ensure proper day off coding and payments.
Perform audits to ensure accuracy of all timecards, and work with leadership if there are any discrepancies in employee timecards to assure correct payment and records.
Audit the payroll register to ensure changes were made and payroll is accurate before it is final.
Manage and communicates required changes to employee information such as pay rates, salaries, change of address, withholding or regular deductions, and posts to the payroll system.
Maintain the Compensation inbox, and respond to all inquiries in a timely matter
Partner with the leadership to ensure all monthly bonuses and commissions are processed timely and within compliance.
Produce ad hoc financial and operational reports as needed
Required Skills and Experience
The employee will be exposed to a fast-paced environment and is expected to be able to adjust accordingly
A completed BS degree in a related discipline
Strong computer skills, including Excel proficiency
Experience with ADP Workforce Now strongly preferred
Knowledge of ADP Enhanced time and Attendance preferred
2+ years of experience processing multi-state payroll
Strong knowledge of Federal and State regulations
Ability to handle sensitive and confidential information
Must have decision making, problem-solving, and analytical skills
Highly proficient, and the ability to effectively communicate
Who We're Looking For:
We're looking for professional and seasoned Account Executives to join our growing organization! As an Account Executive, you will work with prospective consumers who have applied directly with National Debt Relief to consult and guide them towards a debt relief option that will aid them with their debt-related issues.
There is no cold calling involved as NDR provides its Account Executives with an opportunity to succeed through optimized marketing channels that are geared towards high conversion and ample sales enrollments. This position has an expected start date of 12/3/2021.
Principal Duties and Responsibilities:
Consult and enroll qualified clients into NDR’s debt relief programs or recommended options
Document client discussions clearly and concisely using Salesforce customer relationship management software
Complete IAPDA certification within the first year. (company sponsored)
Meet performance criteria set forth by the management team. Performance criteria are subject to change based on company baselines.
Adhere to NDR and Sales department policies and procedures and any applicable changes to either
Qualifications:
2+ years work experience in an Account Executive or inside sales role
Experience in sales and account management, consistently meeting or exceeding sales revenue quotas
Strong business acumen and professionalism
Excellent communication skills both verbal and written
College Degree preferred from an accredited university or college but not required
Fluent in Spanish
The employee is expected to be punctual and ready to report to work at the start of the shift
The employee will be exposed to a fast-paced environment and is expected to be able to adjust accordingly.
The Compensation and Payroll Specialist should have the strong technical knowledge and analytical skills as well as experience in payroll taxes, garnishments, and timecard reporting while ensuring compliance with company policies, government regulations, and reporting requirements. This position offers remote flexibility.
Principal Duties and Responsibilities:
Oversee the calculation of wages, overtime, and deductions, and implement internal controls to ensure compliance with Federal/State laws
Manage salary structure, creation, and maintenance
Perform daily payroll operations ensuring that all transactions are processed in an accurate and timely manner
Perform salary benchmarking study and maintain awareness of market competitiveness
Gathers data from market-based compensation surveys; uses spreadsheet and data analysis techniques to assess results and market trends
Manage the merit review cycle
Ongoing monitoring of accounts for accuracy; always make sure we are meeting compliance expectations
Process child supports, garnishments, wage changes; confirming they are completed and in compliance
Works with leadership if there are any discrepancies in employee timecards to assure correct payment and records.
Manage and communicates required changes to employee information such as pay rates, salaries, change of address, withholding or regular deductions, and posts to the payroll system
Audit the payroll register to ensure changes were made and payroll is accurate before it is final
In partnership with the People Director prepare and maintain job descriptions and bonus agreements for each position in the organization
Analyze and interpret the company’s remuneration programs
Predict future trends to steer the company in a positive direction
Provide analytical support and data analysis on projects and human resources metrics
Assess jobs and their respective duties to determine classification as exempt or nonexempt and appropriate salary range
Prepare and present summary reports of job analysis and compensation analysis information
Performs other related duties as assigned.
コメント