Modsquard is hiring Non-phone, chat, email, gaming, and support positions
Modsquard is one of those companies that are always in demand. with that being said the below positions will not last. If you are interested apply ASAP. Happy Hunting
We are the Mods! We’re a dedicated global team of industry experts. What does it mean to be a Mod? First off, we’re bold. Passionate and united. Sharp and levelheaded when we need to be, but with a rebel streak, too. Watch the video above for a glimpse of what being a Mod is all about.
We've all called or chatted with customer support, posted to a brand on social or joined an online community. Think about the best experience you had with an agent, community manager, or moderator. We do that, and we do it for the world's coolest brands.
ModSquad has partnered with multiple top-tier brands/clients across the globe and we need the best of the best in Engagement and Moderation! Do you have an Engagement and Moderation background? Do you enjoy work-from-home and flexible schedules? ModSquad is seeking Mod Contractors to join our network! If you want the chance to work gigs on the coolest of client projects...then ModSquad is the place for you!! Our clients are strictly Top Tier whose product offerings and services are hip, contemporary, and very current. You will instantly know who they are and very likely use them yourselves. Their customers expect the best service and support and that's where we come in. Our Mods bring super skills, a positive attitude, and a great vibe to project work every day. Mods assist and guide customers to the right answers, solve concerns, and are the GPS for customers to understand and optimize the best use of a client's product or services. Project gigs are available now and more are on the horizon. We are looking for English-speaking moderators! You will be moderating the client's forums and do limited engagement as well. Project Hours: 12 hours a day - every other hour - 7 days a week Hourly Rate: To be discussed in the interview phase Orientation Details: Start Date - will be discussed during the interview Live orientation - 1 hour
What’s In It For You:
The potential to work with some of the coolest clients around the world like the NFL, Vimeo, and Topps!
Flexible self-scheduling
Access to ‘Hot Gigs’ postings exclusive to the Mod Network
Work from home
Competitive hourly rate - Discussed during your first interview
Paid orientation
What We Are Looking For:
Professional English proficiency
Quick read and attention to detail
WorkSpace Requirements:
Dedicated laptop or desktop computer with Windows 10 or above
Willingness to install MSQ security software and 2FA app on the phone
***PRO TIP***: Take your time and make sure you do a thorough job in completing your application. Your responses should be grammatically correct and comprehensive. This will greatly increase the probability of scoring an interview!
Other moderator positions in different languages
Moderator Position
ModSquad has partnered with multiple top-tier brands/clients across the globe and we need the best of the best in Customer Support! Do you have a Customer Support background? Do you enjoy work-from-home and flexible schedules? ModSquad is seeking Mod Contractors to join our network! If you want the chance to work gigs on the coolest of client projects...then ModSquad is the place for you!! Our clients are strictly Top Tier whose product offerings and services are hip, contemporary, and very current. You will instantly know who they are and very likely use them yourselves. Their customers expect the best service and support and that's where we come in. Our Mods bring super skills, a positive attitude, and a great vibe to project work every day. Mods assist and guide customers to the right answers, solve concerns, and are the GPS for customers to understand and optimize the best use of a client's product or services. Project gigs are available now and more are on the horizon. This project will be customer support - tickets and assisting with outbound calls, in the event that troubleshooting needs to be completed in real-time. Project Hours: 7 am - 7 pm PST, Mon-Fri Hourly Rate: To be discussed in the interview phase Commitment: 15-20 hours per week Orientation Data: Beginning-mid January. SPO and Live. Around 10 hours over the course of one week. Project Start Date: Beginning-mid January NOTE: There is a 90-day bonus of $100 if QA/prod expectations and time commitment is met.
What’s In It For You:
The potential to work with some of the coolest clients around the world like the NFL, Vimeo, and Topps!
Flexible self-scheduling
Access to ‘Hot Gigs’ postings exclusive to the Mod Network
Work from home
Competitive hourly rate - Discussed during your first interview
Paid orientation
What We Are Looking For:
Has a good working knowledge of windows based file systems, and navigating the Windows OS
Must be transparent and forthright
Must have a positive approach to resolving customer issues
Excellent problem solving and critical thinking skills
Must have a quiet working space where phone support can be provided
Must have an excellent telephone demeanor
Must be able to pick up new software quickly
Has good communication and engagement skills
Has excellent written communication skills
WorkSpace Requirements:
Dedicated laptop or desktop computer with Windows 10 or above
Quality headset
Quiet workspace to take calls
Willingness to install MSQ security software and 2FA app on the phone
Ticket support based on Languages below
ModSquad has partnered with multiple top tier brands/clients across the globe and we need the best of the best in Customer Support! Do you have a Customer Support background? Do you enjoy work-from-home and flexible schedules? ModSquad is seeking Mod Contractors to join our network! If you want the chance to work gigs on the coolest of client projects...then ModSquad is the place for you!! Our clients are strictly Top Tier whose product offerings and services are hip, contemporary, and very current. You will instantly know who they are and very likely use them yourselves. Their customers expect the best service and support and that's where we come in. Our Mods bring super skills, a positive attitude, and a great vibe to project work every day. Mods assist and guide customers to the right answers, solve concerns, and are the GPS for customers to understand and optimize the best use of a client's product or services. Project gigs are available now and more are on the horizon. You will be providing customer service over chats, tickets, and phones to assist customers with the parking app. Project Hours: 4 am - 5 pm PST, Mon-Fri Hourly Rate: To be discussed in the interview phase Commitment: 10 days per week 90 days (as needed) Orientation Start Date: 12/27/2021, length and type to be determined- Not yet filled Project Start Date: ASAP
What’s In It For You:
The potential to work with some of the coolest clients around the world like the NFL, Vimeo, and Topps!
Flexible self-scheduling
Access to ‘Hot Gigs’ postings exclusive to the Mod Network
Work from home
Competitive hourly rate - Discussed during your first interview
Paid orientation
What We Are Looking For:
Professional English proficiency
Excellent customer service, grammar, punctuation and knowledge of formatting
Customer service experience is a must
WorkSpace Requirements:
Dedicated laptop or desktop computer with Windows 10 or above
Quality headset
Quiet workspace to take calls
Willingness to install MSQ security software and 2FA app on the phone
***PRO TIP***: Take your time and make sure you do a thorough job in completing your application. Your responses should be grammatically correct and comprehensive. This will greatly increase the probability of scoring an interview!
Other Chat Positions in different languages
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