About Lumen-
About Lumen- Lumen ranks #4 in industrial Revolution:
Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences.
The Customer Care Manager IV is the single point of contact for assigned customer accounts which typically have a large revenue scope, complex product needs, and/or require significant project management due to the size of the organization.
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Customer Care Manager IV - Work From Home, US Hiring in All 50 states.
The Customer Care Manager IV is the single point of contact for assigned customer accounts which typically have a large revenue scope, complex product needs, and/or require significant project management due to the size of the organization.
To learn more click the link
Customer Care Manager IV - Work From Home - US - Hiring in 61 locations.
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The Customer Care Manager IV is the single point of contact for assigned customer accounts which typically have a large revenue scope, complex product needs, and/or require significant project management due to the size of the organization.
What We Look For in a Candidate
Minimum Qualifications
Strong Customer Service experience is required
Experience with computers
Demonstrated attention to detail
Ability to work shift work as required
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North Carolina only
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Preferred applicant :
Understanding of technical products and services
Formal project management experience
Knowledge of order process and technical side of the provisioning process
3+ years of telecommunications/technology experience.
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