Lowe’s is able to offer remote employment of this position in the following states: AL, AR, AZ, CO, DE, FL, GA, IA, ID, IN, KS, KY, LA, MD, ME, MI, MN, MO, MS, NC, ND, NE, NH, NJ, NM, NV, OH, OK, SC, SD, TN, TX, UT, VA, VT, WI, WV, WY.
About Lowe’s:
Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 20 million customers a week in the United States and Canada. With the fiscal year 2020 sales of nearly $90 billion, Lowe’s and its related businesses operate or service more than 2,200 home improvement and hardware stores and employ over 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. Read employee reviews here.
Job Summary: The role of an Analyst is to strategically evaluate the online experience for customers while also evaluating the industry to create and test data-driven ways to improve upon the customer’s shopping experience with Lowe’s.
The Analyst for Category Experience will review internal and external research and/or benchmarking review/analyze customer information and other relevant data, conduct analysis, and provide insights and recommendations all to identify areas of improvement for the customer shopping experience. S/he will track, analyze, and report on key performance metrics to ensure activities within their assigned area are meeting strategic and financial objectives.
Key Responsibilities: • Helps provide insights, competitive intelligence, and data-driven recommendations to the manager of his/her assigned area. • Helps provide the data, analysis, and insights necessary to evaluate activities within their assigned area. • Assists with in-depth research and related quantitative analyses. • Builds and automates dashboards and reports. • Identifies opportunities for improvement. • Supports meetings with Online and Core Merchants to deliver insights to guide future strategies, tactics, or activities. • Works as a member of a larger team.
Purpose of Role: The primary purpose of this role is to conduct workplace complaint investigations in order to resolve employee issues. This includes responsibility for providing advice, consultation, and guidance to create sustainable solutions to individual employees and organizational challenges enterprise-wide. This role must apply knowledge of employment and labor laws, government regulations, and agency rules in order to make informed investigations and case decisions.
Responsibility Statements: • Collaborates directly with Associate Relations Director, Field Operations, HR, and Legal in order to resolve and complete associate relations inquiries, concerns, and investigations in a timely manner. • Serves as the reviewer and/or auditor of HR work to support the function, its operation, and compliance with processes and regulations. • Analyzes and provides recommendations for identified trends through benchmark reports, litigations, etc., resulting in improved positive employee engagement. • Assumes ownership for investigative case assignments and monitors the status and progress of escalated matters in the case management system. • Documents investigation findings aligned with best practices to minimize risk and litigation in employee relations situations. • Works to reduce the total number of complaints received internally and externally, taking a proactive approach by creating litigation maps, training, and examining historical cases. • Recommends solutions and assists Field Operations with facilitation of resolution and action plans related to employee issues and union concerns. • Provides process improvement support, knowledge base improvement suggestions, and peer coaching. • Influences leaders by presenting recommendations and findings, working to reach common ground on case findings and future approaches, with guidance and feedback from Director when necessary. • Takes on stretch assignments and more difficult litigious and projects that impact the entire enterprise on legal and employee relations matters.
REQUIRED EDUCATION/EXPERIENCE: • Bachelor’s degree in Business, HR, Labor Relations or related field, or equivalent years of experience without a degree • 5 years’ experience in an HR Generalist, Employee Relations or a related role conducting complaint investigations related to federal, state, local employment and labor laws for a ,multi-site organization • Advanced knowledge of workplace complaint investigations, union avoidance, employee advocacy and EEO compliance • Direct experience gathering, researching, analyzing, and resolving complex employee relations issues (including conduct, performance, and policy violations) • Maintains licenses and continuing education credits.
Purpose of Role: The primary purpose of this role is to support and collaborate with CSC and field-based team members, vendors, and transportation providers to serve Lowe's Supply Chain, KPIs, and customers. This includes responsibility for supporting their area of responsibility through sound financial analysis, decision making, identifying trends and industry knowledge, as well as representing Lowe's Transportation in meetings and conference calls with carriers, vendors, and various internal departments regarding Transportation-related issues. Responsibility Statements: • Supports the CSC and field-based Operations Team, as well as field-based employees as needed/appropriate. • Manages and develops financial savings opportunities by working with RDCs/FDCs, CSC Operations Team and carriers to maximize efficiencies. • Designs, develops, and documents assigned business processes. • Works together with carriers to manage equipment, improve service, etc. • Assists with out-of-networkanalyses assignments to service stores/DCs. • Completes projects and analysis accurately and timely by utilizing available resources. • Provides leadership to team members. • Demonstrates and fosters an environment of continuous improvement. • Teams with the Command Center during EME events. • Works with other Omni-channel organizations to align Lowe’s selling tools with transportation fulfillment capabilities and execution.
REQUIRED EDUCATION/EXPERIENCE: • H.S. Diploma • 6 years’ experience in Supply Chain/Logistics; experience managing carrier or supplier relationships • 4 years’ experience with data analysis and/or statistical work; experience managing carrier or supplier relationships PREFERRED EDUCATION/EXPERIENCE: • Bachelor’s Degree in Business Administration, Supply Chain Management / Logistics, Transportation, or related field • Experience with JDA Transportation Management System
Lowe’s is able to offer remote employment of this position in the following states: AL, AR, AZ, CO, DE, FL, GA, IA, ID, IN, KS, KY, LA, MD, ME, MI, MN, MO, MS, NC, ND, NE, NH, NJ, NM, NV, OH, OK, SC, SD.
Purpose:
The primary purpose of this role is to serve as a consultative business partner to hiring managers and recruiters to address hard-to-fill roles, unique and specialized positions, or challenging markets and leverage specialized sourcing and recruiting skillset to fill those roles. Ensure successful execution of recruiting strategies aimed at achieving high volume hiring needs across field operations. The designated business areas under the responsibility of this role are diverse and geographically dispersed stores.
Key Responsibilities:
• Develop and manage a pipeline of potential candidates for business through proactive market analysis, data insights, and ongoing relationship management.
• Conduct proactive needs analysis with hiring managers to establish execution plan to achieve high volume hiring during peak business demands across designated business area; advise and make decisions around candidate selection throughout hiring lifecycle.
• Conduct proactive needs analysis with hiring managers to establish execution plan to achieve high volume hiring during peak business demands across designated business area; advise and make decisions around candidate selection throughout hiring lifecycle.
• Responsible for developing and executing talent sourcing plans for their business area, screening, and selection of talent pools for exempt and specialized field positions by sourcing diverse candidate pools to attract top caliber talent for organization.
• Partner with internal Talent Acquisition COEs and Shared Service team to develop sourcing strategies to support hard to hire area and roles and increase brand recognition.
• Facilitate stakeholder intake and debrief discussions to establish, measure, and monitor successes and opportunities to address potential issues to ensure hiring objectives are achieved
Manages staffing activities for unique and specialized positions, either sourcing and talent acquisition directly
Source and screen candidates from retail sourcing channels including Applicant Tracking System (ATS), Job board searches, Referrals, and similar sources.
Maintain sourcing databases to ensure all data is captured, updated and reported accurately.
Handle requisitions escalated from various TA teams, the HR SSC or the external provider as appropriate where deep functional expertise, analysis, sensitivity, and business impact are critical factors.
Support major projects such as acquisitions, divestitures, or restructuring-related to strategic sourcing.
Minimum Qualifications: • 3+ years’ experience in a Talent Acquisition and/or similar role Preferred Qualifications: • Bachelor's degree in Human Resources or related field • Experience with ERP systems (e.g. PeopleSoft/Workday) • Experience with applicant tracking systems (e.g. IBM Kenexa) • Experience with Microsoft tools and applications
The primary purpose of this role is to have single-threaded ownership of a large online business portfolio that is highly complex and highly cross-functional across business and technology teams. This includes planning, design, and delivery of multiple large and complex business segments that achieve expected business outcomes. This role is critical to Lowe's because it manages a portfolio that drives the strategic and functional execution of business priorities for online and omnichannel businesses. This is a highly collaborative role that requires the ability to evangelize, educate, and influence to gain consensus and keep Lowe's relevant in the competitive digital landscape.
Defines the go-to-market strategy for execution of a large online business portfolio that aligns with the annual plan to drive revenue and increase market share. Develops the strategic plans for the team, oversees execution, and measures the results.
Leverages consumer insights and constantly monitors the competitive landscape and market conditions to identify business opportunities, issues, and risks in order to set strategies and tactics. Presents the new and different as it relates to customer expectations.
Serves as primary liaison with executive leaders, customers, vendors, and other key stakeholders to identify initiatives and influence the prioritization of projects, deliverables, and decisions necessary for optimal delivery. Communicates a clear vision and functional understanding of portfolio goals and objectives, setting expectations, and holding teams accountable to those expectations.
Accountable for setting, managing, and meeting business metrics (financial, operational, and customer) for a large online business portfolio. Work with Finance partners to build business cases and track performance.
Evaluates the continuous improvement processes of business unit planning to improve efficiency and effectiveness. Identifies business challenges and opportunities for improvements by leveraging customer feedback, executive steer, and process improvement tools.
Serves as a subject matter expert for a large online business portfolio and supports all aspects of the business needs from the cross-functional teams. Aggregate and understand business stakeholder needs, prioritize according to business value, and communicate progress to closing the gap.
Lowe’s is able to offer remote employment of this position in the following states: AL, AR, AZ, CO, DE, FL, GA, IA, ID, IN, KS, KY, LA, MD, ME, MI, MN, MO, MS, NC, ND, NE, NH, NJ, NM, NV, OH, OK, SC, SD, TN, TX, UT, VA, VT, WI, WV, WY.
Purpose of Role: The primary purpose of this role is to conduct workplace complaint investigations in order to resolve employee issues. This includes responsibility for providing advice, consultation, and guidance to create sustainable solutions to individual employees and organizational challenges enterprise-wide. This role must apply knowledge of employment and labor laws, government regulations, and agency rules in order to make informed investigations and case decisions.
Responsibility Statements: • Collaborates directly with Associate Relations Director, Field Operations, HR, and Legal in order to resolve and complete associate relations inquiries, concerns, and investigations in a timely manner. • Serves as the reviewer and/or auditor of HR work to support the function, its operation, and compliance with processes and regulations. • Analyzes and provides recommendations for identified trends through benchmark reports, litigations, etc., resulting in improved positive employee engagement. • Assumes ownership for investigative case assignments and monitors the status and progress of escalated matters in the case management system. • Documents investigation findings aligned with best practices to minimize risk and litigation in employee relations situations. • Works to reduce the total number of complaints received internally and externally, taking a proactive approach by creating litigation maps, training, and examining historical cases. • Recommends solutions and assists Field Operations with facilitation of resolution and action plans related to employee issues and union concerns. • Provides process improvement support, knowledge base improvement suggestions, and peer coaching. • Influences leaders by presenting recommendations and findings, working to reach common ground on case findings and future approaches, with guidance and feedback from Director when necessary. • Takes on stretch assignments and more difficult litigious and projects that impact the entire enterprise on legal and employee relations matters.
This position is 100% remote. Lowe’s is able to offer remote employment of this position in the following states: AL, AR, AZ, CO, DE, FL, GA, IA, ID, IN, KS, KY, LA, MD, ME, MI, MN, MO, MS, NC, ND, NE, NH, NJ, NM, NV, OH, OK, SC, SD, TN, TX, UT, VA, VT, WI, WV, WY.
Key Responsibilities: • Support Central Talent Acquisition Manager, hiring managers, and Recruiters with low/high volume hourly roles, as well as low/high volume salaried roles requisitions for applicable geographical scope. • Responsible for posting, sourcing, screening, scheduling, pre-screening, slating, supporting onboarding, and preparing offers for low/high volume hourly roles, as well as low/high volume salaried roles requisitions and assigned requisitions as applicable.
• Build candidate pipeline through sourcing and manage requisitions for a particular level of candidate and the most hard-to-fill or the most strategic priorities.
• Provide qualified candidates by pre-screening, contacting potential candidates, and outbound sourcing calls. • Effectively utilize human resource technology, resource material, websites, and software to effectively administer the recruiting processes. • Provides exceptional candidate care for applicants throughout the process for assigned requisitions • Provides regular status updates to COE on candidate progress throughout the process • Works regularly with TA technology including the applicant tracking system, job boards, and candidate relationship management tool. Required Qualifications: • High school diploma Preferred Qualifications: • 1-3 years’ talent acquisition experience required; preferably for a large retail company • Experience in a shared service center environment preferred.
Lowe’s is able to offer remote employment of this position in the following states: AL, AR, AZ, CO, DE, FL, GA, IA, ID, IN, KS, KY, LA, MD, ME, MI, MN, MO, MS, NC, ND, NE, NH, NJ, NM, NV, OH, OK, SC, SD, TN, TX, UT, VA, VT, WI, WV, WY. Job Summary: The primary purpose of this role is to assist with the delivery of an online business segment with guidance as needed. This role may also manage and own work streams with support from more senior managers. This includes responsibility for supporting work streams end-to-end through the planning, development, execution, administration activities, and implementation stages to ensure excellence. Overall, this role contributes to online business segments that play an important role in moving the online business forward by driving ongoing improvements.
Key Responsibilities: • Drives the execution of operational plans by designing the tactical steps that must be taken to achieve the goals for an online business segment. • Works to close the gap with competitors and/or exceed customer expectations by executing the plan derived from identified business opportunities for a segment of the online business. • Develops and executes work plans with online business team and cross-functional teams. Ensures that work is completed on time and raises risks and issues that could cause delays to the work. • Prepares inputs to key metrics that identify performance of business segment to ensure goals are met. • Analyzes multiple sources of data (e.g. sales, customer feedback) to identify areas of optimization, create hypotheses, and define business value to ultimately drive action for improvement. • Applies subject matter expertise of an online business segment and works with functional business teams (e.g. Stores, Merchandising) to ensure the business needs are clearly defined and prioritized. • Maintains relationships with diverse project stakeholders on business and tech/agile teams by communicating goals, inputs needed, outputs expected, and questions/feedback to ensure that all parties are informed and working to achieve business outcomes. • Provides inputs to communication mediums that related to initiatives, capabilities, features, and improvements to ensure business teams are appropriately informed. Teach peers and working teams about components and importance of online business segment. • Participates in interviewing peer candidates for the team to assess technical skills, operating style, and candidates continue to raise the bar of the team. Participates in formal and informal training to continuously develop technical skills. • Identifies tools and support needed to complete individual work assignments on time and with high quality. • Assigned business segment will be in Chat.
This position is 100% remote. Lowe’s is able to offer remote employment of this position in the following states: AL, AR, AZ, CO, DE, FL, GA, IA, ID, IN, KS, KY, LA, MD, ME, MI, MN, MO, MS, NC, ND, NE, NH, NJ, NM, NV, OH, OK, SC, SD, TN, TX, UT, VA, VT, WI, WV, WY. Job Summary:
The primary purpose of this role is to serve as a consultative business partner to hiring managers and field HR business partners to ensure successful execution of recruiting strategies aimed at achieving high volume hiring needs across field operations focusing on driver positions. The designated business areas under the responsibility of this role diverse and geographically dispersed stores, with a focus on filling driver roles across the south division. The individual in this role utilizes his/her knowledge of business operations and people practices to promote company strategies, priorities, culture, mission and values and drives alignment of HR talent acquisition capabilities to organizational needs.
Key Responsibilities:
• Develop and manage pipeline of potential candidates for business through proactive market analysis, data insights, and ongoing relationship management.
• Conduct proactive needs analysis with hiring managers to establish execution plan to achieve high volume hiring during peak business demands across designated business area; advise and make decisions around candidate selection throughout hiring lifecycle.
• Responsible for developing and executing talent sourcing plans for their business area, screening, and selection of talent pools for non-exempt driver positions by sourcing diverse candidate pools to attract top caliber talent for organization.
• Partner with centralized talent acquisition operations team to optimize processes and continuously improve candidate experience throughout hiring lifecycle.
• Partner with internal Talent Acquisition COEs and Shared Service team to develop sourcing strategies to support hard to hire area and roles and increase brand recognition.
• Serve as brand ambassador in marketplace by supporting and championing company’s recruitment branding strategy to effectively attract top talent by building awareness and promoting localized recruiting efforts through social media channels.
• Facilitate stakeholder talent planning and debrief discussions to establish, measure, and monitor successes and opportunities to address potential issues to ensure hiring objectives are achieved.
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