Remote chat jobs are always in high demand because the employee most likely will not take phone calls. I will advise that non-phone jobs can be hard work. Most companies are required to work 2-3 chat forums, in addition, to at 50 WPH. I have compiled a list of Chat companies hiring chat and/or moderator positions. Dont wait to apply These jobs will not last.
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The Chat Shop hires remote contractors in the United States and the United Kingdom to provide live chat services to clients. Chat agents are responsible for both customer support and sales.
Chat agents commit to 20-40 hours of work per week, including weekends, and are paid $10 per hour. To qualify, you must be a fluent English speaker and be able to type 65 words per minute with 97 percent accuracy.
We are currently recruiting US Residents with fluency in the following languages:
English
Danish
Dutch
Flemish
French
German
Italian
Norwegian
Portuguese
Spanish
Swedish
At LiveWorld, our social media agents provide social customer service, engagement for marketing purposes, adverse events management, and/or protection of brand image. A LiveWorld agent provides a great experience for a brand’s customers in their online venues. This position is an hourly, part-time, work-at-home position. Flexibility is needed to occasionally work evenings, nights, weekends, and/or holidays.
Primary responsibilities for the various agent positions may include, but are not limited to:
Review and take appropriate action on social media posts according to brand guidelines, including rejecting or approving content, tracking, and escalating.
Triage and respond to customers’ questions selecting and personalizing previously prepared responses or in a social context.
Actively engaging with online users, stimulating, guiding, and participating in conversations. Authoring responses on the fly.
Research customer service answers, in some cases client CRM systems.
Identify and escalate trends, topics, sentiment, and emerging issues
Required skills and traits
Ability to connect with people, and communicate in a courteous, conversational style, while making decisions according to guidelines
Ability to compose well-written messages, with the use of good grammar and appropriate punctuation.
Strong keyboard skills
Ability to navigate between multiple systems or applications simultaneously
Demonstrated personal or professional success engaging in a social channel
Our daily drill includes a lot of time on cloud office solutions like G Suite and Microsoft Office 365. Email, chat, web conferences on Google Hangouts, Google Meet, Skype, GoToMeeting, Uberconference, and Zoom – these are all a standard day in the life. Staying close to your colleagues through frequent communications – much of it on video is critical to staying “dialed in”.
As a remote/virtual structure, metrics rule our conduct. Time tracking, staffing efficiency, revenue quotas, etc all very precise and clear measures of success that are often reviewed by teams. It can sometimes feel like a little too much scrutiny/pressure to those unfamiliar with a performance culture. BUT, if you are motivated by challenging goals and targets, and like achieving the next milestone, our culture might just be what you’re looking for!
We are looking for content moderators to review and moderate all user-generated content. As a Content Moderator, you will review and investigate visual and written content that violate our Community Guidelines. You must be detail-oriented, visual, and self-motivated. Past moderation experience is preferred, but not required.
This is a remote, part-time contract role.
Requirements:
Native-level or near-native proficiency in English
Experience in user-generated content moderation, or interest in online safety
Culturally aware of trends and pop culture in the United States
Self-starter and ahead of the game
Technically savvy and able to quickly learn new systems
A high-speed internet connection required
Multilingual is a plus.
Our chat moderators are engaged in text-based online chats, on one or more online social community platforms. Their objective is to animate those communities, stimulate conversations and thereby cultivate long-lasting relationships. Creating an engaging and imaginative experience for customers is key to the success of this enterprise. Our chat moderators entertain customers, build rapport, and develop lasting relationships with customers by making the customer feel good about themselves.
What we expect from you:
• Your own PC or laptop with a stable Internet connection. • The possibility to work as a freelancer • Openness to adult dialogues • Competent spelling and grammar • The ability and willingness to work just 12 hours per week • To be at least 18 years old • An open-minded, relaxed approach and a good sense of humor • The capacity for being excited and stimulated by usual encounters.
An Online Workplace
We give you the opportunity to plan your own time and workload. We have chat operators who work from 2 hours per week to full time. Work from anywhere, even from abroad, it’s fully up to you!
Let's brew a cup of coffee! Java at its finest! Our client is renowned as one of the finest coffee flavors in the US. This gig calls for Mods to supply phone, email, and chat support keeping the brand at the front of all coffees. This position requires native English speakers. Project Hours: Monday to Sunday, 6 am - 6 pm PST Calls/Chats are Monday - Friday Tickets are Monday - Sunday
What We Are Looking For:
Highly passionate and enthusiastic about serving the client’s customers
Exceptional verbal and written communication skills
Ability to maintain a positive and professional attitude
Problem-solving skills and the ability to remain solution-oriented.
ModSquad has partnered with multiple top-tier brands/clients across the globe and we need the best of the best in Customer Support! Do you have a Customer Support background? Do you enjoy work-from-home and flexible schedules? ModSquad is seeking Mod Contractors to join our network! If you want the chance to work gigs on the coolest of client projects...then ModSquad is the place for you!! Our clients are strictly Top Tier whose product offerings and services are hip, contemporary, and very current. You will instantly know who they are and very likely use them yourselves. Their customers expect the best service and support and that's where we come in. Our Mods bring super skills, a positive attitude, and a great vibe to project work every day. Mods assist and guide customers to the right answers, solve concerns, and are the GPS for customers to understand and optimize the best use of a client's product or services. Project gigs are available now and more are on the horizon. A public benefit corporation is looking for customer support who will be handling their tickets channel. Project Hours: Flexible Especially Seeking Availability: 1 weekend day per week Commitment: 15-20 hours per week 90 days (as needed)
What’s In It For You:
The potential to work with some of the coolest clients around the world like the NFL, Vimeo, and Topps!
Flexible self-scheduling
Access to ‘Hot Gigs’ postings exclusive to the Mod Network
Work from home.
Do you have a Customer Support background? Do you enjoy work-from-home and flexible schedules? ModSquad is seeking Mod Contractors to join our network! If you want the chance to work gigs on the coolest of client projects...then ModSquad is the place for you!! Our clients are strictly Top Tier whose product offerings and services are hip, contemporary, and very current. You will instantly know who they are and very likely use them yourselves. Their customers expect the best service and support and that's where we come in. Our Mods bring super skills, a positive attitude, and a great vibe to project work every day. Mods assist and guide customers to the right answers, solve concerns, and are the GPS for customers to understand and optimize the best use of a client's product or services. Project gigs are available now and more are on the horizon. A public benefit corporation is looking for customer support who will be handling their tickets channel. Project Hours: Flexible Especially Seeking Availability: 1 weekend day per week Commitment: 15-20 hours per week 90 days (as needed)
What’s In It For You:
The potential to work with some of the coolest clients around the world like the NFL, Vimeo, and Topps!
Flexible self-scheduling
Access to ‘Hot Gigs’ postings exclusive to the Mod Network
Work from home
Competitive hourly rate - Discussed during your first interview
Paid orientation
What We Are Looking For:
Must be fluent in English
Familiarity with Zendesk is preferred
Ability to help troubleshoot apps on IOS and/or Android devices
WorkSpace Requirements:
Dedicated laptop or desktop computer with Windows 10 or above
Quality headset
Quiet workspace to take calls
Willingness to install MSQ security software and 2FA app on the phone.
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