Intuit Remote postions
- Gen-xtra
- Nov 3, 2021
- 7 min read
I have compiled a list of Tax prepared jobs. All positions can be worked from all 50 states
based on the employee reviews Tax professional, Tax Specialist, pays $49,796 per year+
Intuit is a global technology platform with a mission to power prosperity around the world. Our innovative products like TurboTax, QuickBooks, Mint, Credit Karma, and Mailchimp help millions of consumers, small businesses and self-employed customers overcome their most important financial challenges. Read employee reviews here
A Tax Expert Lead is responsible for providing live support for our Tax Expert agents.
What you'll bring
Must possess active credentials:
EA (Enrolled Agent) or
CPA (Certified Public Accountant) or
Practicing Attorney with strong tax preparation experience
3 or more years of recent experience preparing federal and state individual 1040 tax returns for clients/customers, using commercial tax preparation software
2+ year’s leadership experience
Completed at least a full season in FY20 as a Tax Expert agent
Extensive knowledge of tax laws
In-depth understanding of tax concepts and processes
Experience using major tax preparation software; experience with electronic filing
Experience preparing federal and state returns either individual (1040) required and business (1120, the 1120S, 1065, 1041) a plus
Experience providing support in a technical PC environment
The Live Expert Service Desk Supervisor’s role is to oversee the Service Desk staff and ensure that end-users are receiving the appropriate assistance. This includes the responsibility of managing all procedures related to the identification, prioritization, and resolution of end-user help requests, including the monitoring, tracking, and coordination of Service Desk functions.
The Service Desk Supervisor will also contribute to problem resolution by providing the Manager and Lead with trends to escalate to partner teams.
What you'll bring
Knowledge & Experience
Demonstrated progressive experience in the supervision of a technical support team.
Proven track record of developing and providing Service Level Agreements and Service Desk deliverables.
Solid relationship management and performance management skills.
Ability to motivate and direct staff members and subordinates.
Strong understanding of the organization’s goals and objectives.
Exceptional written and oral communication skills.
Exceptional interpersonal skills, with a focus on listening and questioning skills.
Strong documentation skills.
Ability to conduct research into a wide range of computing issues as required.
Ability to absorb and retain information quickly.
Ability to present ideas in user-friendly language to non-technical staff and end-users.
Keen attention to detail.
Proven analytical and problem-solving abilities.
Ability to effectively prioritize and execute tasks in a high-pressure environment.
Exceptional customer service orientation.
Experience working in a team-oriented, collaborative environment.
If you are a highly motivated individual with 1-2 years of tax preparation experience and excellent communication skills, we need you to help our customers who want us to prepare their tax returns. You will be working toward advancing our goal of “Powering Prosperity Around the World” by providing a warm welcome and a great first impression of Intuit services.
You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to complete their taxes using our services.
What you'll bring
1-2 years of recent experience preparing federal and state individual 1040 tax returns
Working knowledge of Circular 230 is a plus.
Proficient with technology; solid knowledge of computer operations and software.
Strong customer service skills – ability to interact with customers through video and audio tools in a professional, friendly, and confident manner.
Excellent verbal and written communication skills
Critical thinking, problem-solving, research skills, and determination.
Ability to work in a fast-paced environment with minimal supervision.
Must have (or be willing to obtain) a dedicated hardwired internet connection that meets Intuit Security criteria.
Overview
Do you have a minimum of 3 seasons of paid Tax Preparation experience, with a minimum of 30 tax returns per tax year? If you're a tax professional, we need you to help our customers complete their taxes using TurboTax.
You’ll advance our goal of “Powering Prosperity Around the World” by providing expert guidance and explanations of tax and technical terms to our customers. You’ll also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes.
As a Tax Associate with Intuit, you'll work directly with our customers to answer simple tax questions to help them prepare their returns. You'll have access to our virtual tools and resources, as well as opportunities to collaborate with experts and provide updates on assigned customers
Minimum 3 seasons of paid Tax Preparation experience, with a minimum of 30 tax returns per tax year required
Prior tax preparation experience in a tax practice or retail setting required
Strong customer service skills with the ability to empathize and instill confidence
Ability/motivation to expand expertise and obtain a tax credential or certification - Intuit offers a program to obtain your EA
Knowledge of tax laws, tax concepts, and familiarity with form 1040 and schedules
PTIN required
If you’re a highly motivated individual with a business background and excellent communication skills, we need you to help our customers complete their taxes using TurboTax. You’ll advance our goal of “Powering Prosperity Around the World” by providing expert guidance and explanations of tax and technical terms to our customers. You’ll also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes.
Essential Skills:
College degree a plus. The ideal candidate will have a background in business, finance, accounting, or tax
Excellent communication skills - Able to explain complex topics both in writing and speech
Critical thinking and problem solving
Persistence and determination
Willingness to utilize audio/visual tools to communicate with customers
Strong customer service skills with the ability to empathize and instill confidence
Basic knowledge of tax laws and tax concepts
Some experience preparing federal, provincial, and Quebec returns for individuals approximately 50 returns yearly (T1).
Some experience providing support in a call center environment a plus (WFH or on-site).
Internship with a tax preparation firm a plus.
Experience and comfort in using computers for various tasks.
What you'll bring
1-3 years related work experience in the program management space
Excellent project management, organization, and planning skills
Outstanding communication skills: verbal and written
Effective time management skills
Ability to identify and resolve problems, and to make timely decisions
Ability to work independently and to follow through on commitments
Analytical, able to make data-backed decisions.
Tech forward, ability to learn new systems and technologies
Ability to perform multiple tasks simultaneously
Adaptable with the ability to flex to frequently changing needs
Exhibit initiative and resourcefulness
Excellent interpersonal and management skills
Effective teamwork & collaborative skills
Ability to navigate ambiguity and adapt to change
Intermediate skills in Microsoft Excel & Powerpoint or Google Sheets & Slides equivalent skills
What you'll bring
Experience: 5+ years domain experience (contingent upon domain). Experience using bookkeeping software.
Degree: 4-year degree preferred
Credentials/Certifications: QB Pro Certification Required Within 15 Days of Starting (QuickBooks Online ProAdvisor)
Skills: High degree of customer service, attention to detail, ability to manage multiple tasks. Strong written and verbal communication skills. Moderate computer/software skills.
Proficient with technology; solid knowledge of computer operations and software.
Must have (or be willing to obtain) a dedicated internet connection
Strong customer service skills - ability to interact with customers through video and audio tools in a way that is professional, friendly, and reassuring
Excellent verbal and written communication skills
Ability to work in a fast-paced environment with minimal supervision
Critical thinking, problem-solving, and determination
Bilingual (English/Spanish) communication skills (written & spoken) are a plus.
How you will lead
This is a virtual, customer-facing role; you will be using our state of the art video communication software (SmartLook) to interact with customers
Create high-quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep knowledge and expertise.
Communicates directly with customers, answering specific domain questions (written & oral)
Performs domain expert services (bookkeeping/accounting)
Reviews information input by customers for accuracy
Researches regulations to support advice .
Open as a US Remote Position
As members of the People and Places team, we are stewards of Intuit's greatest strategic asset: Our People. Intuit is experiencing extraordinary growth are we’re searching for a number of Talent Acquisition partners at all levels to scale our business. These individuals will provide strategic, end-to-end recruiting across
Customer Success, Sales and our Enabling Functions (People & Places, Legal & Compliance, Corporate Strategy & Development, Marketing, Finance and our Executive Assistant community
What you'll bring
Qualifications:
3+ years of full-cycle recruiting experience with strong account management skills within a fast-paced, high-growth environment.
Experience supporting corporate/accelerating functions, sales or customer success is strongly preferred
Proven success using creative sourcing techniques to identify and engage with diverse pools of talent to develop a robust candidate pipeline
Demonstrated ability to maintain data integrity, using internal ATS to track and analyze pipeline activity, proactively providing updates and insights with key stakeholders, leveraging strong communication skills across multiple formats
Growth mindset and an ability to adapt to changing dynamics as needed
How you will lead
Embrace and advocate Intuit’s commitment to Diversity, Equity, and Inclusion. This includes our goal of realizing a workforce that is as diverse as the customers we serve. Champion diversity, equity, and inclusion through every aspect of the hiring journey.
Effectively manage the end-to-end recruitment process and owns the relationship with the hiring manager, and influences the manager on the profile and sourcing strategy.
Has deep empathy for the candidate, the hiring manager, and the interview panel overall. Focused on delivering our customer benefit (speed, quality, and experience).
Has the ability to execute sourcing strategies to deliver on the roles they are managing.
Utilizes data to influence outcomes in day-to-day work, as well as influence hiring managers leveraging data and insights.
In the Services Experience Team, you will be part of a cross-organizational group to help define and drive new service experiences and transform Customer Success into a world-class, service-centric organization that is never satisfied losing a customer.
In this specialized role, you’ll partner with business owners and cross-functional teams to design and optimize our customer journeys and end-to-end life cycles as we look to transform our organization and transition into a service-based business.
What you'll bring
Previous customer service experience with an Intuit Partner – one year or more
Ability to quickly learn and adopt new technology tools and processes with minimal support
Must have (or be willing to obtain) a dedicated hardwired internet connection
Strong research skills and the ability to quickly use online resources to find answers
Delightful customer service skills and willingness to utilize audio/visual tools to communicate with customers
Comfortable interacting with customers through video, in a professional way that represents the Intuit TurboTax brand well
Friendly and reassuring on camera
Strong written and verbal communication skills with the ability to articulate your thoughts and feelings during service design and testing processes
Strong Analytical skills with the ability to interpret data and translate it into actionable insights and recommendations
Ability to work in a fast-paced environment with minimal supervision
A curiosity for understanding how things work - you can apply critical and creative thinking in order to work with teams dedicated to improving our tools and processes
Bilingual (English/Spanish) communication skills (written & spoken) a plus
Keep up to date with service training & standards
Seasonal work
Work 40 hours a week within the core business operating hours - 8 AM-5 PM PST,
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