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Intoxalock Ignition Customer Service

An ignition interlock device often referred to as a car breathalyzer, is a small, hand-held breathalyzer that is installed in your car. The device has a mouthpiece in it that you will blow into before starting your car. Hiring Remote Customer Service and Remote Customer Sales $18.00 - $25.00+ per hour in the following locations, Des Moines, IA, Oklahoma City, OK, Dallas, TX, Indianapolis, IN, Milwaukee, WI, Allentown, PA, Albuquerque, NM,






Des Moines, IA

Remote Customer Service Representative

$18.00 - $25.00+ per hour

We are looking for ambitious individuals who are ready for a challenging yet rewarding career as part of our call center.

Intoxalock hires people who will produce exceptional results, who can deliver amazing service to our customers while striving to inspire positive change within the Organization.

Why you should apply to be a Customer Experience Associate at Intoxalock:

  • Pay Rate: $18.00 - $25.00+ per hour

  • Uncapped earning incentive

  • Availability to work between the hours of 10:00 am and 7:00 pm central time

  • Permanent work from home position

  • All computer equipment provided

  • Full Time

  • Voted Top Workplace in Iowa

  • A comprehensive and highly competitive benefits package

    • Dental Insurance

    • Health Insurance

    • Vision Insurance

    • 401K

    • Paid Holidays

    • Paid Time Off

    • Paid Emergency Time Off

    • And more!


What’s a typical day as a Customer Experience Associate? You’ll be:

  • Receiving challenging calls transferred from Tier 1 agents.

  • Assisting and troubleshooting customer concerns

  • Verifying data and information using a verification process

  • Addressing customer’s questions while displaying exceptional customer service skills

  • Documenting both customer concerns and solutions

  • Meeting or exceeding all managed metrics

  • Keeping your community safe and making a difference

This job might be an outstanding fit if you:

  • Are an ambitious customer-focused individual

  • Have the ability to handle stressful customer interactions

  • Have one year of Call Center, Sales, or leadership experience

  • Have strong computer skills with dual monitor experience preferred

  • Display excellent verbal and written communication skills plus problem-solving skills

  • Are able to handle/process high call volumes, at times while adhering to scheduled breaks/lunches in accordance with business needs

  • Are be able to work from home with internet in a quiet area

  • Have your computer connected to the internet via an Ethernet cable (not Wi-Fi)

Oklahoma City, OK

Remote Customer Service Representative

$18.00 - $25.00+ per hour

We are looking for ambitious individuals who are ready for a challenging yet rewarding career as part of our call center.

Intoxalock hires people who will produce exceptional results, who can deliver amazing service to our customers while striving to inspire positive change within the Organization.

Why you should apply to be a Customer Experience Associate at Intoxalock:

  • Pay Rate: $18.00 - $25.00+ per hour

  • Uncapped earning incentive

  • Availability to work between the hours of 10:00 am and 7:00 pm central time

  • Permanent work from home position

  • All computer equipment provided

  • Full Time

  • Voted Top Workplace in Iowa

  • A comprehensive and highly competitive benefits package

    • Dental Insurance

    • Health Insurance

    • Vision Insurance

    • 401K

    • Paid Holidays

    • Paid Time Off

    • Paid Emergency Time Off

    • And more!


What’s a typical day as a Customer Experience Associate? You’ll be:

  • Receiving challenging calls transferred from Tier 1 agents.

  • Assisting and troubleshooting customer concerns

  • Verifying data and information using a verification process

  • Addressing customer’s questions while displaying exceptional customer service skills

  • Documenting both customer concerns and solutions

  • Meeting or exceeding all managed metrics

  • Keeping your community safe and making a difference

This job might be an outstanding fit if you:

  • Are an ambitious customer-focused individual

  • Have the ability to handle stressful customer interactions

  • Have one year of Call Center, Sales, or leadership experience

  • Have strong computer skills with dual monitor experience preferred

  • Display excellent verbal and written communication skills plus problem-solving skills

  • Are able to handle/process high call volumes, at times while adhering to scheduled breaks/lunches in accordance with business needs

  • Are be able to work from home with internet in a quiet area

  • Have your computer connected to the internet via an Ethernet cable (not Wi-Fi)

Dallas, TX

Remote Customer Service Representative

$18.00 - $25.00+ per hour

We are looking for ambitious individuals who are ready for a challenging yet rewarding career as part of our call center.

Intoxalock hires people who will produce exceptional results, who can deliver amazing service to our customers while striving to inspire positive change within the Organization.

Why you should apply to be a Customer Experience Associate at Intoxalock:

  • Pay Rate: $18.00 - $25.00+ per hour

  • Uncapped earning incentive

  • Availability to work between the hours of 10:00 am and 7:00 pm central time

  • Permanent work from home position

  • All computer equipment provided

  • Full Time

  • Voted Top Workplace in Iowa

  • A comprehensive and highly competitive benefits package

    • Dental Insurance

    • Health Insurance

    • Vision Insurance

    • 401K

    • Paid Holidays

    • Paid Time Off

    • Paid Emergency Time Off

    • And more!


What’s a typical day as a Customer Experience Associate? You’ll be:

  • Receiving challenging calls transferred from Tier 1 agents.

  • Assisting and troubleshooting customer concerns

  • Verifying data and information using a verification process

  • Addressing customer’s questions while displaying exceptional customer service skills

  • Documenting both customer concerns and solutions

  • Meeting or exceeding all managed metrics

  • Keeping your community safe and making a difference

This job might be an outstanding fit if you:

  • Are an ambitious customer-focused individual

  • Have the ability to handle stressful customer interactions

  • Have one year of Call Center, Sales, or leadership experience

  • Have strong computer skills with dual monitor experience preferred

  • Display excellent verbal and written communication skills plus problem-solving skills

  • Are able to handle/process high call volumes, at times while adhering to scheduled breaks/lunches in accordance with business needs

  • Are be able to work from home with internet in a quiet area

  • Have your computer connected to the internet via an Ethernet cable (not Wi-Fi)

Indianapolis IN

$18.00 - $25.00+ per hour

We are looking for ambitious individuals who are ready for a challenging yet rewarding career as part of our call center.

Intoxalock hires people who will produce exceptional results, who can deliver amazing service to our customers while striving to inspire positive change within the Organization.

Why you should apply to be a Customer Experience Associate at Intoxalock:

  • Pay Rate: $18.00 - $25.00+ per hour

  • Uncapped earning incentive

  • Availability to work between the hours of 10:00 am and 7:00 pm central time

  • Permanent work from home position

  • All computer equipment provided

  • Full Time

  • Voted Top Workplace in Iowa

  • A comprehensive and highly competitive benefits package

    • Dental Insurance

    • Health Insurance

    • Vision Insurance

    • 401K

    • Paid Holidays

    • Paid Time Off

    • Paid Emergency Time Off

    • And more!


What’s a typical day as a Customer Experience Associate? You’ll be:

  • Receiving challenging calls transferred from Tier 1 agents.

  • Assisting and troubleshooting customer concerns

  • Verifying data and information using a verification process

  • Addressing customer’s questions while displaying exceptional customer service skills

  • Documenting both customer concerns and solutions

  • Meeting or exceeding all managed metrics

  • Keeping your community safe and making a difference

This job might be an outstanding fit if you:

  • Are an ambitious customer-focused individual

  • Have the ability to handle stressful customer interactions

  • Have one year of Call Center, Sales, or leadership experience

  • Have strong computer skills with dual monitor experience preferred

  • Display excellent verbal and written communication skills plus problem-solving skills

  • Are able to handle/process high call volumes, at times while adhering to scheduled breaks/lunches in accordance with business needs

  • Are be able to work from home with internet in a quiet area

  • Have your computer connected to the internet via an Ethernet cable (not Wi-Fi)

Milwaukee, WI

Remote Customer Service Representative

$18.00 - $25.00+ per hour

We are looking for ambitious individuals who are ready for a challenging yet rewarding career as part of our call center.

Intoxalock hires people who will produce exceptional results, who can deliver amazing service to our customers while striving to inspire positive change within the Organization.

Why you should apply to be a Customer Experience Associate at Intoxalock:

  • Pay Rate: $18.00 - $25.00+ per hour

  • Uncapped earning incentive

  • Availability to work between the hours of 10:00 am and 7:00 pm central time

  • Permanent work from home position

  • All computer equipment provided

  • Full Time

  • Voted Top Workplace in Iowa

  • A comprehensive and highly competitive benefits package

    • Dental Insurance

    • Health Insurance

    • Vision Insurance

    • 401K

    • Paid Holidays

    • Paid Time Off

    • Paid Emergency Time Off

    • And more!


What’s a typical day as a Customer Experience Associate? You’ll be:

  • Receiving challenging calls transferred from Tier 1 agents.

  • Assisting and troubleshooting customer concerns

  • Verifying data and information using a verification process

  • Addressing customer’s questions while displaying exceptional customer service skills

  • Documenting both customer concerns and solutions

  • Meeting or exceeding all managed metrics

  • Keeping your community safe and making a difference

This job might be an outstanding fit if you:

  • Are an ambitious customer-focused individual

  • Have the ability to handle stressful customer interactions

  • Have one year of Call Center, Sales, or leadership experience

  • Have strong computer skills with dual monitor experience preferred

  • Display excellent verbal and written communication skills plus problem-solving skills

  • Are able to handle/process high call volumes, at times while adhering to scheduled breaks/lunches in accordance with business needs

  • Are be able to work from home with internet in a quiet area

  • Have your computer connected to the internet via an Ethernet cable (not Wi-Fi)

Allentown, PA

Remote Customer Service Representative

$18.00 - $25.00+ per hour

We are looking for ambitious individuals who are ready for a challenging yet rewarding career as part of our call center.

Intoxalock hires people who will produce exceptional results, who can deliver amazing service to our customers while striving to inspire positive change within the Organization.

Why you should apply to be a Customer Experience Associate at Intoxalock:

  • Pay Rate: $18.00 - $25.00+ per hour

  • Uncapped earning incentive

  • Availability to work between the hours of 10:00 am and 7:00 pm central time

  • Permanent work from home position

  • All computer equipment provided

  • Full Time

  • Voted Top Workplace in Iowa

  • A comprehensive and highly competitive benefits package

    • Dental Insurance

    • Health Insurance

    • Vision Insurance

    • 401K

    • Paid Holidays

    • Paid Time Off

    • Paid Emergency Time Off

    • And more!


What’s a typical day as a Customer Experience Associate? You’ll be:

  • Receiving challenging calls transferred from Tier 1 agents.

  • Assisting and troubleshooting customer concerns

  • Verifying data and information using a verification process

  • Addressing customer’s questions while displaying exceptional customer service skills

  • Documenting both customer concerns and solutions

  • Meeting or exceeding all managed metrics

  • Keeping your community safe and making a difference

This job might be an outstanding fit if you:

  • Are an ambitious customer-focused individual

  • Have the ability to handle stressful customer interactions

  • Have one year of Call Center, Sales, or leadership experience

  • Have strong computer skills with dual monitor experience preferred

  • Display excellent verbal and written communication skills plus problem-solving skills

  • Are able to handle/process high call volumes, at times while adhering to scheduled breaks/lunches in accordance with business needs

  • Are be able to work from home with internet in a quiet area

  • Have your computer connected to the internet via an Ethernet cable (not WiFi 

Albuquerque, NM

$18.00 - $25.00+ per hour

We are looking for ambitious individuals who are ready for a challenging yet rewarding career as part of our call center.

Intoxalock hires people who will produce exceptional results, who can deliver amazing service to our customers while striving to inspire positive change within the Organization.

Why you should apply to be a Customer Experience Associate at Intoxalock:

  • Pay Rate: $18.00 - $25.00+ per hour

  • Uncapped earning incentive

  • Availability to work between the hours of 10:00 am and 7:00 pm central time

  • Permanent work from home position

  • All computer equipment provided

  • Full Time

  • Voted Top Workplace in Iowa

  • A comprehensive and highly competitive benefits package

    • Dental Insurance

    • Health Insurance

    • Vision Insurance

    • 401K

    • Paid Holidays

    • Paid Time Off

    • Paid Emergency Time Off

    • And more!


What’s a typical day as a Customer Experience Associate? You’ll be:

  • Receiving challenging calls transferred from Tier 1 agents.

  • Assisting and troubleshooting customer concerns

  • Verifying data and information using a verification process

  • Addressing customer’s questions while displaying exceptional customer service skills

  • Documenting both customer concerns and solutions

  • Meeting or exceeding all managed metrics

  • Keeping your community safe and making a difference

This job might be an outstanding fit if you:

  • Are an ambitious customer-focused individual

  • Have the ability to handle stressful customer interactions

  • Have one year of Call Center, Sales, or leadership experience

  • Have strong computer skills with dual monitor experience preferred

  • Display excellent verbal and written communication skills plus problem-solving skills

  • Are able to handle/process high call volumes, at times while adhering to scheduled breaks/lunches in accordance with business needs

  • Are be able to work from home with internet in a quiet area

  • Have your computer connected to the internet via an Ethernet cable (not wifi

Are you looking for a new career in sales but job openings in your area are scarce? Intoxalock Remote Sales Consultants earn an uncapped commission and can work from home.

Remote Sales Consultant – Remote Worker

With over 25 years of ignition interlock leadership, Intoxalock has expertise in helping drivers regain their license after a drunk driving charge and preventing any attempts at impaired driving. We have over 4,300 installation locations across the country, offer 24/7 customer service through our website, and are available in all 50 states.

Intoxalock is a workplace you can be proud of. Last year our products stopped 210,000 start-up attempts by drivers who were legally intoxicated. We were named a Top Workplace again in 2021 locally. Those results are hard to beat!

We hire people who we expect will produce exceptional results, deliver amazing service to our clients including customers, attorneys, state associations, and more, and inspire positive change within the company.

The main focus of this role includes:

  • Take in-bound and out-bound sales customer calls

  • Listen to customers’ needs, document information, and issue pricing quotes to customers

  • Enroll customers in a product lease and service program

  • Upsell additional products that serve the customers’ unique needs

  • Follow up with any customer requested call-backs

  • Help customers meet their state compliance requirements by securing the right products for them to drive legally and safely following a DUI license suspension

What we are looking for in a candidate:

  • You MUST have worked 100% remotely before.

  • College-level associate’s degree or higher preferred; or the equivalent of relevant work experience

  • 1 or more years of experience with in-bound sales, or a commission-based retail sales position

  • Ability to really listen to customers and understand their needs

  • Strong problem-solving skills and the ability to think on your feet

  • Attention to detail and strong follow-through

  • Comfort with using all Microsoft Office programs

  • A 30 WPM minimum typing ability

What can you expect from Intoxalock:

  • We will set you up for success with a paid training period either on-site or from home

  • An uncapped commission plan paid training period that continues with a base plus commission!

  • A comprehensive and highly competitive benefits package

  • An investment in our employees’ professional development and growth

  • On-going professional training following on-site training, for updates to operations and procedures via our online learning system called Litmos

  • The opportunity to work as part of a company that has doubled in size over the past three years, and continues to grow as the public safety industry expands

  • The ability to work remotely without the need for you to relocate.


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