We set Ghost up as a non-profit foundation so that it would always be true to its users, rather than shareholders or investors. Our legal constitution ensures that the company can never be bought or sold, and one hundred percent of our revenue is reinvested into the product and the community. In a nutshell, Ghost is a hosting platform similar to WP
Perks included with every role at Ghost.
💵 Competitive salary Based on role, skill, experience, and location. 🌍 Work from anywhere From a home office, or travel continuously if that's your thing. Everything we do is online. As long as you have wifi, you're all set. 💻 Hardware included A new (and regularly refreshed) laptop for work + a $500 office workspace setup budget. 🏢 Co-working covered If you prefer to work from a co-working space, we'll help pay for it. 📚 Continue your personal development There's a budget for attending conferences, taking courses, and purchasing books. ✈️ Team retreats The last few trips have taken us to Dubai, Thailand, Austria & Egypt. 📅 Last Friday of the month off We close the office on the last Friday of each month. Enjoy your 3 day weekend! 🏝 Unlimited paid vacation We close the office for 2 weeks each December and encourage everyone to take regular time off from work to relax. 👶 Paid parental leave When the time comes to welcome a new member of the family, we offer generous and fully paid parental leave. 📈 Regular pay reviews Everyone receives an annual pay review, with compensation updates based on performance. 🧘♀️ Meeting-free focus Most people at Ghost have 1 or 2 zoom calls a week at most. We like to keep calendars empty and leave plenty of space for focusing on creative work.
Fulltime remote
We're looking for a support engineer to work directly with our most important customers and help them build exciting projects using Ghost.
Full-time · Remote
Here are 3 big projects that our customer support team helped to migrate, manage, and build on top of Ghost:
Buffer.com - Tens of thousands of posts across 3 different WordPress installs, with millions of visitors every month.
Unsplash.com - A custom migration from an old Medium publication, to give a new home to the world's most beautiful free photography
TheBrowser.com - One of the largest premium publications out there, who migrated from Substack with tens of thousands of paying subscribers.
Support engineering work at Ghost tends to involve deep technical knowledge paired with curiosity about the latest and greatest movements in web development trends to help guide customers toward creating successful businesses.
Since we introduced Ghost 4.0 in March 2021, our total number of customers has just about doubled. We've never had more interest and more people who are excited about setting up new sites. It's a really exciting time for everyone here, and our team is growing quickly to keep up with the demand.
That's where you come in!
We're looking for web-based engineers who thrive working across lots of different areas and pulling together technical solutions. Customer support engineering at Ghost involves work with HTML, CSS, dynamic templates, scripts, CLI tools, CSV files, DNS configuration, redirects, metadata, and a lot of trial+error. Follow the link to learn more
We're a non-profit organization on a mission to create modern, independent publishing technology to power the future of online journalism.
This is not a rocket ship. You won't find any unicorn glitter or exponential curves around here, just a real company with a sustainable business that has been profitable from year 1 and has been growing healthily ever since. Currently, our Annual Recurring Revenue is $3,500,000. We're very transparent about our mission and our metrics, you can read all about us.
Ghost is a full-stack web application for running independent publications. It’s one of the most popular modern open-source projects in the world and is used in production by tens of thousands of websites and companies.
Chances are you've already visited and read sites that run on Ghost. Our users range from hugely popular bloggers like Jeff Atwood, Troy Hunt, and Joel Gascoigne - to some of the world's largest organizations like Apple, Square, DuckDuckGo, OpenAI, Buffer, Cloudflare, Digital Ocean, Mozilla, Tinder, OkCupid, and many, many more.
Ghost as a business is made up of two primary products:
Ghost — An open-source CMS/app which can be used for free by anyone
Ghost(Pro) — A fully managed hosting platform with powerful automation
The platform is targeted at professional/business users, and in turn funds the entire company to build free, open-source software for everyone.
Brand Designer What we're looking for 🔎
We're looking for designers who are as comfortable working in HTML/CSS as they are in Figma. This is a broad role that is about leading design efforts in lots of different areas but particularly around our website, brand, and our public-facing marketing. So we're looking for people with experience building beautiful, functional websites.
There's no "hand-off" process at Ghost, all designers deliver their own creations and are responsible to the full spectrum of tasks from ideation, to front-end development, and performance analysis.
We’re looking for someone who is:
Very comfortable with code. Ghost is a software company, and everyone here codes in one way or another. You'll need to be comfortable with coding your designs in modern HTML & CSS.
Confidently independent. All teams at Ghost operate fairly autonomously, and all team members are responsible for helping make decisions about what needs to be done. You'll need to be comfortable ideating, prototyping, testing, and delivering designs without someone standing over your shoulder telling you what to do.
Meticulous about style. Despite frequent character assassination amongst UX professionals, aesthetic style matters a great deal. We don't A/B test 50 shades of blue here to determine what converts best, we care about making beautiful things that we love.
Humble but opinionated. We like smart people who have lots of ideas, yet are happy to discard their former opinions whenever a better way of doing things presents itself.
A clear communicator. Good design is good communication, and as a remote team that communicates almost exclusively through writing — concise, written communication is absolutely essential to this role.
An active collaborator. We look for people who actively want critical feedback on their work early and often, and who get a kick out of refining and pushing what they do as a collaborative process because it creates a better end result. No design heroes.
Hungry for meaningful work, and space to do it. Almost all work at Ghost is complex and extremely challenging - but also deeply rewarding. We're not in the slightest bit fucking interested in what Design-Twitter thinks about... well, anything at all really. We're actively uncool like that.
This is a role where you can help influence design over the long term, not just fulfill a temporary brief that needs to be delivered quickly.
We don't mind where you're based or what hours you work, but this role does require reasonable working hours overlap with the rest of our product/marketing teams in Europe.
About the job
As a Product Designer at Ghost, you'll be the driver behind the creation of easy-to-use products that are visually appealing to our customers. Your responsibilities will include working throughout the product development cycle from conducting user research, defining producing specifications, concepting, detailed design, front-end code, design support, and QA. You'll work closely with our development team, other product designers, and the customer success team. You're all about figuring out what products and features tie in with market and customer needs.
Everyone at Ghost is an engineer, including our design team. We're looking for designers who are as comfortable working in HTML/CSS as they are in Figma. There's no "hand-off" process at Ghost, all designers deliver their own creations and are responsible to the full spectrum of tasks from ideation, to front-end development, and performance analysis.
What this role involves:
🎨 Creation of user interfaces, features, workflows, and new ideas. Working directly on the core Ghost product and helping to define and improve what's coming next.
⚡️ Working with design and marketing teams to define, evolve, and maintain Ghost's identity across all product touchpoints and documentation.
💑 We work on cross-functional product teams of 2-3 people, usually one designer and a few developers.
👻 Lots of freedom to take control of your process, iterating and learning what works (and what doesn't), and putting your work into production. There's a lot of opportunity for professional growth here, as the team expands.
📢 Communicating effectively with stakeholders when presenting your work and clearly articulating your design rationale
🤹♂️ Managing multiple projects, while setting appropriate expectations and meeting realistic deadlines .
We’re looking for someone who is:
Very comfortable with code. Ghost is a software company, and everyone here codes in one way or another. You'll need to be comfortable with coding your designs in modern HTML & CSS.
Confidently independent. All teams at Ghost operate fairly autonomously, and all team members are responsible for helping make decisions about what needs to be done. You'll need to be comfortable ideating, prototyping, testing, and delivering designs without someone standing over your shoulder telling you what to do.
Meticulous about style. We don't A/B test 50 shades of blue to determine what converts best, we care about making beautiful things that we love, ourselves.
Humble but opinionated. We like smart people who have lots of ideas, yet are happy to discard their former opinions whenever a better way of doing things presents itself.
A clear communicator. Good design is good communication, and as a remote team that communicates almost exclusively through writing — concise, written communication is absolutely essential to this role.
An active collaborator. We look for people who actively want critical feedback on their work early and often, and who get a kick out of refining and pushing what they do as a collaborative process because it creates a better end result. No design heroes.
Hungry for meaningful work, and space to do it. Almost all work at Ghost is complex and challenging, but also deeply rewarding. This is a role where you can help influence design over the long term, not just fulfill a temporary brief that needs to be delivered quickly.
We don't mind where you're based or what hours you work, but this role does require reasonable working hours overlap with the rest of our product/marketing teams in Europe.
We value diversity of all types at Ghost and our team is made up of a kind, thoughtful group of people with a wide range of backgrounds. Some of us are single, others are married, while others are parents. We actively try to find people with different perspectives and experiences to the ones we already have.
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