For the past 30 years, we have developed a culture of celebrating and rewarding our employees. We take pride in providing a comprehensive benefits package, including medical, dental, vision, short-term and long-term disability, life insurance, tuition reimbursement, and the ability to earn paid time off. This is a great position for those wanting to make a positive impact on the owner experience and who wish to start an exciting career! Read the employee reviews here
USA, Amarillo, TX, USA, Jackson, MS, USA, Louisville, KY, USA, Nashville, TN, USA, Rapid City, SDUSA, Memphis, TN
As an Appliance Repair Representative, you will work a full-time or part-time shift up to 7 pm (CST) Monday through Friday and Saturdays until 4:30 pm. The base pay is at $12.00 an hour plus performance-based incentives, paid weekly.
What you will Do
After four weeks of training, you will be able to:
Assist consumers and customers in setting up service repair for their appliances, check the availability of technicians, and make appointments for service calls.
Utilize Case-Based-Reasoning (CBR) to save the service call.
Reschedule service calls for customers by communicating with dispatchers for special requests and customer concerns about parts.
Message dispatch for follow-up on appointment times and other troubleshooting.
Achieve and maintain specific Save-The-Call & productivity goals.
Provide consumer education to save in-warranty and service contract calls.
Negotiate and implement concessions that are in the best interest of the customer and consumer.
Utilize selling techniques and CBR to retain and increase the out-of-warranty business.
Adhere to safety policies and procedures to ensure a safe work environment for all.
Other duties as assigned by leadership.
USA, Nashville, TN
USA, Amarillo, TX, USA, Jackson, MS, USA, Jackson, MS, USA, Louisville, KY
The Challenge
After receiving 3 weeks of training, you will:
- Receive incoming contacts from GE Appliance consumers needing assistance with parts and accessories for appliance repair.
- Establish a connection with the consumer, leveraging various tools in a fast-paced organization
- Navigate through various computer systems (Microsoft Office systems) and applications, using a
a desktop computer to research information for appliance parts and accessories.
- Troubleshoot concerns regarding parts availability and backorders through interactions with parts
warehouses and other parts specialists.
- Ability to multitask with various requests (computer, phone, supervisor, emails).
- Input GE Appliance parts account orders, using confidentiality and discretion in taking payments
from consumers.
- Achieve sales and productivity goals.
- Other duties as assigned by leadership
- Adhere to safety policies and procedures to ensure a safe work environment for all.
USA, Nashville, TN
USA, Amarillo, TX, USA, Jackson, MS, USA, Jackson, MS, USA, Louisville, KY
The Challenge
After receiving 3 weeks of training, you will:
- Receive incoming contacts from GE Appliance consumers needing assistance with parts and accessories for appliance repair.
- Establish a connection with the consumer, leveraging various tools in a fast-paced organization
- Navigate through various computer systems (Microsoft Office systems) and applications, using a
a desktop computer to research information for appliance parts and accessories.
- Troubleshoot concerns regarding parts availability and backorders through interactions with parts
warehouses and other parts specialists.
- Ability to multitask with various requests (computer, phone, supervisor, emails).
- Input GE Appliance parts account orders, using confidentiality and discretion in taking payments
from consumers.
- Achieve sales and productivity goals.
- Other duties as assigned by leadership
- Adhere to safety policies and procedures to ensure a safe work environment for all
What you will Do
What you need to Succeed
Requirements for Work Environment
A dedicated work area that is quiet and spacious enough for ASI provided equipment (i.e. PC, keyboard, mouse, monitors, chords to hook it all up and the ethernet chord)
Local internet provider (no Satellite or DSL internet connections allowed due to security issues)
Wireless Router (capable of handling minimum internet speeds of 25mbps Download 10mbps Upload)
Internet speeds must be as follows: Ping 50mbps or lower, Download 25mbps or higher, and Upload 10mbps or higher.
USA, Amarillo, TX, USA, Jackson, MS, USA, Jackson, MS, USA, Louisville, KY Jackson, MS,
Job Posting Title
Experienced Customer Service Expert (Remote)
The Challenge
After receiving 3 weeks of training, you will:
- Receive incoming contacts from GE Appliance consumers needing assistance with parts and accessories for appliance repair.
- Establish a connection with the consumer, leveraging various tools in a fast-paced organization
- Navigate through various computer systems (Microsoft Office systems) and applications, using a
a desktop computer to research information for appliance parts and accessories.
- Troubleshoot concerns regarding parts availability and backorders through interactions with parts
warehouses and other parts specialists.
- Ability to multitask with various requests (computer, phone, supervisor, emails).
- Input GE Appliance parts account orders, using confidentiality and discretion in taking payments
from consumers.
- Achieve sales and productivity goals.
- Other duties as assigned by leadership
- Adhere to safety policies and procedures to ensure a safe work environment for all
What you will Do
What you need to Succeed
Requirements for Work Environment
A dedicated work area that is quiet and spacious enough for ASI provided equipment (i.e. PC, keyboard, mouse, monitors, chords to hook it all up and the ethernet chord)
Local internet provider (no Satellite or DSL internet connections allowed due to security issues)
Wireless Router (capable of handling minimum internet speeds of 25mbps Download 10mbps Upload)
Internet speeds must be as follows: Ping 50mbps or lower, Download 25mbps or higher, and Upload 10mbps or higher.
Columbus, OH, USA, Chicago, IL, USA, Columbus, OH, USA, Indianapolis, IN, USA, Nashville, TN
Job Posting Title
Sales & Marketing Demand Generation Specialist
What you will Do
Essential Responsibilities
Lead all activities related to prospecting and finding new leadership opportunities in your assigned region.
Launch B2B marketing demand generation campaigns to drive conversion; determine the best approach for your territory, segment targets, and local markets.
Track and manage leads generated from website, events/tradeshows, and lead generation sites (Dodge, MetroStudy, Construction Monitor, etc). Use marketing tools and resources to identify and determine the best way to follow up with potential customers for your region that will drive conversion.
Build relationships and rapport with potential customers (builders, property managers, designers, architects) to understand their business and what’s important to them. Use these insights to work with the marketing team to develop content and materials.
Partner with GE Appliances Region Managers, Area Sales Managers, and Inside Sales team to identify targets, build and maintain relationships to move opportunities through the sales pipeline.
The Challenge
GE Appliances is a leader in the builder/contract and hospitality channels. The Demand Generation Specialist is an entry-level Sales position that plays a critical role in helping build a pipeline of qualified B2B lead opportunities. In this sales & marketing position, you will be assigned a regional territory and be responsible for developing a strategic plan to generate new business leads using lead generation sites, account-based marketing, social media, and supporting the development of marketing content.
Rapid City, SD,USA, Amarillo, TX, USA, Jackson, MS, USA, Louisville, KY, USA, Nashville, TN, USA, Rapid City, SD
The Challenge
As a subsidiary of GE Appliances, Advanced Services Inc. (ASI) assists GEA customers at all levels by receiving inbound calls about major appliance inquiries. Customer calls vary from pre-sale information, product registrations, part sales, product troubleshooting, and scheduling service appointments. For the past 30 years, we have developed a culture of celebrating and rewarding our employees. We take pride in providing a community outreach. We offer exciting promotional opportunities and career paths.
As an Appliance Repair Representative, you will work a full-time or part-time shift up to 7 pm (CST) Monday through Friday and Saturdays until 4:30 pm. The base pay is at $12.00 an hour plus performance-based incentives, paid weekly.
For the past 30 years, we have developed a culture of celebrating and rewarding our employees. We take pride in providing a comprehensive benefits package, including medical, dental, vision, short-term and long-term disability, life insurance, tuition reimbursement, and the ability to earn paid time off. This is a great position for those wanting to make a positive impact to the owner experience and wish to start an exciting career!
Requirements for Work Environment
Must be located within Memphis, TN, Rapid City, SD, Jackson, MS, Nashville, TN and Amarillo, TX and Louisville, KY, and surrounding area
A dedicated work area that is quiet and spacious enough for ASI provided equipment (i.e. PC, keyboard, mouse, monitors, cords to hook it all up and the ethernet cord)
Local internet provider (no satellite or DSL internet connections allowed due to security issues)
Wireless Router (capable of handling minimum internet speeds of: 8.0 Mbps Download 1.5 Mbps Upload)
Internet speeds Ping 50mbps or lower, Download 25mbps or higher, and Upload 10mbps or higher (wired connection).
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