About Us:
Food smart is eating well-made simple. We are the world’s largest telenutrition and food care solution, backed by a national network of Registered Dietitians and designed to yield consistently healthier food choices, lasting behavior change, and long-term results. Foodsmart’s highly personalized, digital platform guides members through a personalized journey to eating well while saving them time and money. Read employee reviews
About You:
You are an experienced Account Manager/individual contributor with a passion for healthcare. You have experience managing a portfolio of mid-size clients. You can navigate a complex array of stakeholders with the ultimate goal of creating enduring partnerships that create significant value as well as advocates within your client’s community. You love to help your client partners grow their business and better serve their members. You are passionate about making a difference in people’s lives through nutrition.
Responsibilities:
You are ultimately responsible for nurturing and growing our relationships with our health plan and employer customers and ensuring their long-term viability.
You ensure our clients hit or exceed their account performance goals and secure client renewals. You execute effectively and efficiently with a high degree of professionalism.
You identify and collaborate to problem-solve roadblocks before they become barriers to client success.
You listen intensely and ask questions to identify how we can grow and expand within our client’s membership. You work collaboratively, internally and externally, with various teams such as Implementation, User Marketing, Analytics, Product, and Engineering to deliver against customer expectations.
Responsibilities:
You are ultimately responsible for nurturing and growing our relationships with our health plan and employer customers and ensuring their long-term viability.
You ensure our clients hit or exceed their account performance goals and secure client renewals.
You execute effectively and efficiently with a high degree of professionalism and an entrepreneurial mindset.
You identify and problem-solve roadblocks before they become barriers to client success.
You listen intensely and ask questions to strategically identify how we can grow and expand within our client’s membership.
You work collaboratively, internally and externally, with various teams such as Implementation, User Marketing, Analytics, Product, and Engineering to deliver against customer expectations.
About the Chief of Staff:
At Foodsmart, we’ve experienced a wonderful period of growth as the direct result of increased efficiency and productivity. To continue on this trajectory, we’re searching for a highly qualified chief of staff to work closely with our executive team. From day one, the chief of staff will have an immediate impact on our productivity, streamlining strategic initiatives, overseeing program management, and communicating objectives between departments. The ideal candidate will have proven experience in a business management role, with a special focus on executive-level advising and interdepartmental collaboration.
Objectives of this Role:
- Oversee strategic business initiatives from development through successful execution under the guidance of senior leadership and departmental heads.
- Assist and communicate with executives in decision-making, program management, and initiative implementation.
- Review, design, and execute on improvements to org structure, find knowledge and skills gaps and help address them.
- Improve current processes and coordinate organizational procedures for optimized efficiency and productivity.
Responsibilities
Provide telehealth program support, including appointment scheduling, billing, and credentialing support, to make sure that our telehealth office runs smoothly
Work with our dietitian providers to collect and submit credentialing information
Work with health plans to complete online enrollment tasks for claims submission and payment
Create & submit monthly reports with program metrics and dietitian metrics
Be courteous and helpful to patients, customers, and dietitians using phone, email, and video to troubleshoot and provide guidance
Monitor digital health tools & our electronic health record platform to proactively identify user experience problems and find solutions
Be a team player to help our telehealth program grow quickly
Jump in to support other customers & patient support needs
Are you a Registered Dietician? Follow this list for those positions.
Follow link if interested in Maine, Mississippi, Wisconsin, Bilingual Remote, Bilingual Texas, Bilingual Wisconson.
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