ND,SD,IA,NE, KS,OK,TX,NM,LA,ID,GA,SC , NC, LA, NV, FL, MO,PA
We are hiring a Phone chat and email, Customer Service Representative/ Customer support Specialist.$14-$16.per hr.
Sign-on Bonus: After 60 days receive $250; After 120 days receive an additional $250 plus 8 hours of PTO as long as in good standing.
Headquartered in the heart of the Midwest in Sioux Falls, SD, Five Star Call Centers delivers total customer satisfaction in a passionate, relentless and impactful manner with our call center outsourcing services.
With 35+ years in the call center outsourcing industry, we've built an award-winning team that excels at recruiting, training, and engaging customer service associates that give our clients and their customers the best experience possible. And our rock star associates stay.
Remote, NC, 28202-Customer Support Representative ($13.00 - $14.00 / Hour
Position: Customer Success Associate
Work Hours/Day: 1:30pm-12am(Sat/Sun/Mon/Tues; Sat/Sun/Tues/Wed; Thurs-Sun; Fri-Mon) (EST)
Paid Training Hours: 9:00am-6:00pm for up to 1 week(Mon-Fri) (EST)
Status: Full Time
Starting Pay: See above, plus shift differential(extra $1/hr nights & wknds) and possible increase after 90 days pending attendance and performance.
This position is work-at-home for individuals living in the state of North Carolina.
Position Responsibilities
Answers evaluate and prioritize requests from customers having questions or experiencing problems with services or products.
Facilitates problem recognition, research, isolation, resolution, and follow-up for customer problems
Able to work without a script and maintain call control
Log and track customer interaction as required for each client
Responds to and resolves open issues in an appropriate timeframe
Concession of the customers' troubles by recommendation of products, services, or procedures
Evaluation of the systems' problems to recommend enhancements
Ability to multi-task using multiple systems pending the client working environment
Skillfully change from one task to another without loss of efficiency or composure
Complete all training sessions
Actively participate in efforts to support customer satisfaction and maintain quality.
Effectively communicate with patience and understanding
Remain positive and professional in all internal and external customer interactions
Flexibility to cross-train as requested
Be available at your desk, maintaining punctuality and attendance at all scheduled times.
Physically be able to meet the demands of the job within the described work environment.
Apply personal ethics, honesty, initiative, flexibility, responsibility, and confidentiality in all areas
Maintain the utmost confidentiality and security as it pertains to the Five Star Call Centers policies
Perform other duties as assigned*
Remote, NC, 28202-Customer Support Specialist(Set Schedule/$15/hr)
Position: Customer Success Associate
Work Hours/Day: 1:30pm-12am(Sat/Sun/Mon/Tues; Sat/Sun/Tues/Wed; Thurs-Sun; Fri-Mon) (EST)
Paid Training Hours: 9:00am-6:00pm for up to 1 week(Mon-Fri) (EST)
Status: Full Time
Starting Pay: See above, plus shift differential(extra $1/hr nights & wknds) and possible increase after 90 days pending attendance and performance Sign-on Bonus: After 60 days receive $250; After 120 days receive an additional $250 plus 8 hours of PTO as long as in good standing Position Responsibilities
Answers evaluate and prioritize requests from customers having questions or experiencing problems with services or products
Facilitates problem recognition, research, isolation, resolution, and follow-up for customer problems
Able to work without a script and maintain call control
Log and track customer interaction as required for each client
Responds to and resolves open issues in an appropriate timeframe
Concession of the customers' troubles by recommendation of products, services, or procedures
Evaluation of the systems' problems to recommend enhancements
Ability to multi-task using multiple systems pending the client working environment
Skillfully change from one task to another without loss of efficiency or composure
Successfully complete all training sessions
Actively participate in efforts to support customer satisfaction and maintain quality
Effectively communicate with patience and understanding
Remain positive and professional in all internal and external customer interactions
Flexibility to cross-train as requested
Be available at your desk, maintaining punctuality and attendance at all scheduled times
Physically be able to meet the demands of the job within the described work environment
Apply personal ethics, honesty, initiative, flexibility, responsibility, and confidentiality in all areas
Maintain the utmost confidentiality and security as it pertains to the Five Star Call Centers policies
Perform other duties as assigned*
Remote, FL, 32809 $13.00 - $14.00 / Hour Position: Customer Success Associate
Work Hours: Shifts between 8:00am-12:00am (EST)
Work Days: Mon-Fri & Every Other Weekend
Paid Training Hours: 9:00am-6:00pm for up to 2 weeks(Mon-Fri) (EST)
Status: Full Time
Starting Pay: See above, plus shift differential(extra $1/hr nights & wknds) and possible increase after 90 days pending attendance and performance
Position Responsibilities - See above or click the link to the company page.
Remote, FL, 32809-$15.00 - $15.00 / Hour
Position: Customer Success Associate
Work Hours/Day: 1:30pm-12am(Sat/Sun/Mon/Tues; Sat/Sun/Tues/Wed; Thurs-Sun; Fri-Mon) (EST)
Paid Training Hours: 9:00am-6:00pm for up to 1 week(Mon-Fri) (EST)
Status: Full Time
Starting Pay: See above, plus shift differential(extra $1/hr nights & wknds) and possible increase after 90 days pending attendance and performance.
Position Responsibilities - See above or click the link to the company page
Remote, GA, 31901-$13.00 - $14.00 / Hour Position: Customer Success Associate
Work Hours: Shifts between 8:00am-12:00am (EST)
Work Days: Mon-Fri & Every Other Weekend
Paid Training Hours: 9:00am-6:00pm for up to 2 weeks(Mon-Fri) (EST)
Status: Full Time
Starting Pay: See above, plus shift differential(extra $1/hr nights & wknds) and possible increase after 90 days pending attendance and performance.
Position Responsibilities - See above or click the link to the company page
Remote, GA, 31901-United States-$15.00 - $15.00 / Hour
Position: Customer Success Associate
Work Hours/Day: 1:30pm-12am(Sat/Sun/Mon/Tues; Sat/Sun/Tues/Wed; Thurs-Sun; Fri-Mon) (EST)
Paid Training Hours: 9:00am-6:00pm for up to 1 week(Mon-Fri) (EST)
Status: Full Time
Starting Pay: See above, plus shift differential(extra $1/hr nights & wknds) and possible increase after 90 days pending attendance and performance
Position Responsibilities - See above or click the link to the company page
Remote, GA, 31901-$13.00 - $14.00 / Hour
Position: Customer Success Associate
Work Hours: Shifts between 8:00am-12:00am (EST)
Work Days: Mon-Fri & Every Other Weekend
Paid Training Hours: 9:00am-6:00pm for up to 2 weeks(Mon-Fri) (EST)
Status: Full Time
Starting Pay: See above, plus shift differential(extra $1/hr nights & wknds) and possible increase after 90 days pending attendance and performance.
Position Responsibilities - See above or click the link to the company page.
Remote, IA, 50319-$13.00 - $14.00 / Hour
Position: Customer Success Associate
Work Hours: Shifts between 7:00am-11:00pm (CST)
Work Days: Mon-Fri & Every Other Weekend
Paid Training Hours: 8:00am-5:00pm for up to 2 weeks(Mon-Fri) (CST)
Status: Full Time
Starting Pay: See above, plus shift differential(extra $1/hr nights & wknds) and possible increase after 90 days pending attendance and performance.
Position Responsibilities -See above or click the link to the company page
Remote, IA, 50319 $15.00 - $15.00 / Hour
Position: Customer Success Associate
Work Hours/Day: 12:30pm-11pm (Sat/Sun/Mon/Tues; Sat/Sun/Tues/Wed; Thurs-Sun; Fri-Mon) (CST)
Paid Training Hours: 8:00am-5:00pm for up to 1 week(Mon-Fri) (CST)
Status: Full Time
Starting Pay: See above, plus shift differential(extra $1/hr nights & wknds) and possible increase after 90 days pending attendance and performance
Position Responsibilities -See above or click the link to the company page.
Remote, ID, 83702-$13.00 - $14.00 / Hour.
Position: Customer Success Associate
Work Hours: Shifts between 6:00am-10:00pm (MST)
Work Days: Mon-Fri & Every Other Weekend
Paid Training Hours: 7:00am-4:00pm for up to 2 weeks(Mon-Fri) (MST)
Status: Full Time
Starting Pay: See above, plus shift differential(extra $1/hr nights & wknds) and possible increase after 90 days pending attendance and performance
Position Responsibilities See above or click the link to the company page.
Remote, ID, 83702-$15.00 - $15.00 / Hour
Position: Customer Success Associate
Work Hours/Day: 10:30am-9pm (Sat/Sun/Mon/Tues; Sat/Sun/Tues/Wed; Thurs-Sun; Fri-Mon) (MST)
Paid Training Hours: 6:00am-4:00pm for up to 1 week(Mon-Fri) (MST)
Status: Full Time
Starting Pay: See above, plus shift differential(extra $1/hr nights & wknds) and possible increase after 90 days pending attendance and performance.
Position Responsibilities See above or click the link to the company page.
Remote, KS, 67207 Position Responsibilities:
Supporting and troubleshooting workstation issues running Windows 8.1 and Windows 10
Managing users and their configurations on multiple software platforms
Working helpdesk tickets containing requests for troubleshooting issues, software installs user management, and client requests.
Configuring and setting up new workstations
Monitoring and managing antivirus software
Troubleshooting basic networking issues
Basic server support and maintenance
Helping with SharePoint page builds and edits
Education and/or Experience:
Workstation administration with Windows 8/10, with the ability to diagnose software and system problems
Microsoft Office experience
Basic networking knowledge
Knowledge of Active Directory User and Computer management
Working knowledge of SharePoint
Technical acumen
Ability to think outside the box to effectively solve complex problems
Ability to effectively multitask
Ability to communicate complex technical issues with management
Must be able to pass a background check.
Remote, LA, 71101-$13.00 - $14.00 / Hour.
Position: Customer Success Associate
Work Hours: Shifts between 7:00am-11:00pm (CST)
Work Days: Mon-Fri & Every Other Weekend
Paid Training Hours: 8:00am-5:00pm for up to 2 weeks(Mon-Fri) (CST)
Status: Full Time
Starting Pay: See above, plus shift differential(extra $1/hr nights & wknds) and possible increase after 90 days pending attendance and performance.
Position Responsibilities See above or click the link to the company page.
Remote, LA, 71101-$15.00 - $15.00 / Hour
Position: Customer Success Associate
Work Hours/Day: 12:30pm-11pm (Sat/Sun/Mon/Tues; Sat/Sun/Tues/Wed; Thurs-Sun; Fri-Mon) (CST)
Paid Training Hours: 8:00am-5:00pm for up to 1 week(Mon-Fri) (CST)
Status: Full Time
Starting Pay: See above, plus shift differential(extra $1/hr nights & wknds) and possible increase after 90 days pending attendance and performance
Position Responsibilities See above or click the link to the company page.
, MO, 65803-, $13.00 - $14.00 / Hour
Position: Customer Success Associate
Work Hours: Shifts between 7:00am-11:00pm (CST)
Work Days: Mon-Fri & Every Other Weekend
Paid Training Hours: 8:00am-5:00pm for up to 2 weeks(Mon-Fri) (CST)
Status: Full Time
Starting Pay: See above, plus shift differential(extra $1/hr nights & wknds) and possible increase after 90 days pending attendance and performance
Position Responsibilities See above or click the link to the company page.
Remote, MO, 65803-$15.00 - $15.00 / Hour
Position: Customer Success Associate
Work Hours/Day: 12:30pm-11pm(Sat/Sun/Mon/Tues; Sat/Sun/Tues/Wed; Thurs-Sun; Fri-Mon) (CST)
Paid Training Hours: 8:00am-5:00pm for up to 1 week(Mon-Fri) (CST)
Status: Full Time
Starting Pay: See above, plus shift differential(extra $1/hr nights & wknds) and possible increase after 90 days pending attendance and performance.
Position Responsibilities See above or click the link to the company page.
Remote, NC, 28202-$13.00 - $14.00 / Hour
Position: Customer Success Associate
Work Hours: Shifts between 8:00am-12:00am (EST)
Work Days: Mon-Fri & Every Other Weekend
Paid Training Hours: 9:00am-6:00pm for up to 2 weeks(Mon-Fri) (EST)
Status: Full Time
Starting Pay: See above, plus shift differential(extra $1/hr nights & wknds) and possible increase after 90 days pending attendance and performance
Position Responsibilities See above or click the link to the company page.
Remote, NC, 28202-$15.00 - $15.00 / Hour
Position: Customer Success Associate
Work Hours/Day: 1:30pm-12am(Sat/Sun/Mon/Tues; Sat/Sun/Tues/Wed; Thurs-Sun; Fri-Mon) (EST)
Paid Training Hours: 9:00am-6:00pm for up to 1 week(Mon-Fri) (EST)
Status: Full Time
Starting Pay: See above, plus shift differential(extra $1/hr nights & wknds) and possible increase after 90 days pending attendance and performance
Position Responsibilities See above or click the link to the company page.
Remote, ND, 58103-$13.00 - $14.00 / Hour.
Position: Customer Success Associate
Work Hours: Shifts between 7:00am-11:00pm (CST)
Work Days: Mon-Fri & Every Other Weekend
Paid Training Hours: 8:00am-5:00pm for up to 2 weeks(Mon-Fri) (CST)
Status: Full Time
Starting Pay: See above, plus shift differential(extra $1/hr nights & wknds) and possible increase after 90 days pending attendance and performance
Position Responsibilities See above or click the link to the company page.
Remote, ND, 58103-$15.00 - $15.00 / Hour
Position: Customer Success Associate
Work Hours/Day: 12:30pm-11pm (Sat/Sun/Mon/Tues; Sat/Sun/Tues/Wed; Thurs-Sun; Fri-Mon) (CST)
Paid Training Hours: 8:00am-5:00pm for up to 1 week(Mon-Fri) (CST)
Status: Full Time
Starting Pay: See above, plus shift differential(extra $1/hr nights & wknds) and possible increase after 90 days pending attendance and performance
Position Responsibilities See above or click the link to the company page.
Remote, NE, 68508-$13.00 - $14.00 / Hour
Position: Customer Success Associate
Work Hours: Shifts between 7:00am-11:00pm (CST)
Work Days: Mon-Fri & Every Other Weekend
Paid Training Hours: 8:00am-5:00pm for up to 2 weeks(Mon-Fri) (CST)
Status: Full Time
Starting Pay: See above, plus shift differential(extra $1/hr nights & wknds) and possible increase after 90 days pending attendance and performance
Position Responsibilities See above or click the link to the company page.
Remote, NE, 68508-$15.00 - $15.00 / Hour
Position: Customer Success Associate
Work Hours/Day: 12:30pm-11pm (Sat/Sun/Mon/Tues; Sat/Sun/Tues/Wed; Thurs-Sun; Fri-Mon) (CST)
Paid Training Hours: 8:00am-5:00pm for up to 1 week(Mon-Fri) (CST)
Status: Full Time
Starting Pay: See above, plus shift differential(extra $1/hr nights & wknds) and possible increase after 90 days pending attendance and performance
Position Responsibilities See above or click the link to the company page.
Remote, NM, 87110-$13.00 - $14.00 / Hour
Position: Customer Success Associate
Work Hours: Shifts between 6:00am-10:00pm (MST)
Work Days: Mon-Fri & Every Other Weekend
Paid Training Hours: 7:00am-4:00pm for up to 2 weeks(Mon-Fri) (MST)
Status: Full Time
Starting Pay: See above, plus shift differential(extra $1/hr nights & wknds) and possible increase after 90 days pending attendance and performance
Position Responsibilities See above or click the link to the company page.
Remote, NM, 87110-$15.00 - $15.00 / Hour
Position: Customer Success Associate
Work Hours/Day: 10:30am-9pm (Sat/Sun/Mon/Tues; Sat/Sun/Tues/Wed; Thurs-Sun; Fri-Mon) (MST)
Paid Training Hours: 6:00am-4:00pm for up to 1 week(Mon-Fri) (MST)
Status: Full Time
Starting Pay: See above, plus shift differential(extra $1/hr nights & wknds) and possible increase after 90 days pending attendance and performance
Comments