All positions are 100% remote. Files.com also provided all equipment + $1000 for office furniture
About Files.com
Files.com is an enterprise secure file sharing & automation app with over 1,500 paying business customers, including Target, Canonical, UPS, Leica, DirecTV, GoPro, Marriott, and more.
Files.com was bootstrapped by our founder and has been profitable since its founding in 2010. We recently raised $46.5 million of growth equity from Silicon Valley-based Riverwood Capital to accelerate our growth. Read employee reviews here
In this role, you will be:
Responding to customer-initiated interactions such as phone calls and emails (one-on-one communication). You'll work with our customers to get a full technical resolution of any issues they may have.
Conducting training events and webinars for customers (one-to-many communication).
Developing content to help our customers succeed. These are things like training videos, written documentation content, sample code, blog posts, and email announcements.
Onboarding and training new customers.
Ready To Up-Level Your Career?
We would like you to write a cover letter telling us why this opportunity speaks to you. Please specifically cover the following things in your letter:
Provide links to any technical content that you have created, such as blog posts, example code, documentation, or videos.
What personal traits make you a good candidate for this position?
Give examples of organizations that do Customer Success well.
Location: Scottsdale, AZ or Remote Work From Home (the USA only)
Files.com is looking for an individual to help Files.com dominate the event and trade show circuit. In this role, you'll own Files.com's event and trade show marketing program, deploying a considerable budget as you see fit in the event and trade show space.
You will handle show selection, logistics, lead capture, and evaluation of results.
The ideal candidate for this role will be someone who has experience and familiarity with the trade show circuit for IT companies.
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Remote or In-Office Opportunity
Our Sales and Marketing team sits at our Scottsdale, AZ office. However, due to the high amount of traveling expected from this role, we are open to Remote / Work From Home candidates (the USA only).
Should you choose to Work From Home, we will expect you to travel to the office several times per year for regular meetings with the team, in addition to regular travel to all trade shows and events that we attend.
We are very excited that COVID-19 restrictions have been lifted and we have fully resumed company travel. 🎉
Our Scottsdale office is located at 4250 N Drinkwater Blvd, in the heart of Old Town Scottsdale. We have a gorgeous spacious office with huge windows (☀️), a private balcony, wellness room, free drinks, craft coffee (☕️), and free breakfast every day.
That's right: Free Breakfast Every Day! 🍳🥓
Our Old Town location gives you direct access to the most amazing lunch and happy hour spots.
About Files. com
Files.com is an enterprise secure file transfer & automation app with over 1,600 paying business customers, including Target, Canonical, UPS, Leica, DirecTV, GoPro, Marriott, and more.
Files.com was bootstrapped by our founder and has been profitable since its founding in 2010. We recently raised $46.5 million of growth equity from Silicon Valley-based Riverwood Capital to accelerate our growth.
In this role, you will be:
Developing and executing a trade show strategy to increase visibility for Files.com.
Traveling to all applicable events and trade shows and running the on-the-ground operations for Files.com.
Hiring and managing a crew of event associates to help staff Files.com presence at events and trade shows (in addition to members of the Sales and Marketing team who will also attend)
Deploying considerable budget and evaluating which shows/events had the highest ROI for future prioritization.
Ready To Apply?
We would like you to write a cover letter telling us why this opportunity speaks to you.
Location: Work From Your Home on a Remote-First Team at a Hybrid Remote Company (the USA only)
As a Recruiting Coordinator at Files.com, you'll help streamline recruiting at Files.com by reviewing resumes, keeping up with candidates, and ensuring that all applicants get treated excellently.
World Class Pay and Benefits
Earn a "Bay Area" Salary from Anywhere In The USA. Our pay is competitive with the top software companies in the world, with a generous base salary plus equity compensation.
Big Company Benefits: You'll get full 🏥 Health/Dental/Vision Insurance coverage (plus 75% of Spouse/Family coverage too), 💰 401(k) with generous matching, 🎄 11 Company Holidays per year, and 🏖 20 PTO/Vacation days.
Brand New Laptop and $1,000: Upon signing, we'll send you a brand new 💻 Apple laptop as well as $1,000 to outfit the rest of your home office with things like a monitor, webcam, keyboard, and mouse.
Tight-Knit Fun-Loving Team: You will be joining a fun-loving team that works together very closely, despite the remote work environment.
100% Remote Opportunity
The Files.com Personnel team is 100% remote. However, we travel for regular in-person meetings with the team and the entire company to meet and work together face to face. These meetings are in cities around the US, including Scottsdale, Austin, Orlando, New Orleans, San Diego, Las Vegas, and New York City.
In-person events combine work and fun and are designed to make up for the in-person interaction that occurs in an office job.
We are very excited that COVID-19 restrictions have been lifted and we have fully resumed company travel. 🎉
In this role, you will be:
reading resumes, conducting prescreens, arranging interviews
quarterbacking the recruiting process with candidates and serving as a friendly face of the company
supporting our diversity initiatives and helping Files.com attract candidates with diverse backgrounds
Ready To Up-Level Your Recruiting Career?
We would like you to write a cover letter telling us why this opportunity speaks to you. Please specifically cover the following things in your letter:
What is your experience in the recruiting/HR industry?
Approximately how many hires have you personally been involved with?
World Class Pay and Benefits
Earn a "Bay Area" Salary from Anywhere In The USA. Our pay is competitive with the top software companies in the world, with a generous base salary plus equity compensation.
Big Company Benefits: You'll get full 🏥 Health/Dental/Vision Insurance coverage (plus 75% of Spouse/Family coverage too), 💰 401(k) with generous matching, 🎄 11 Company Holidays per year, and 🏖 20 PTO/Vacation days.
Brand New Laptop and $1,000: Upon signing, we'll send you a brand new 💻 Apple laptop as well as $1,000 to outfit the rest of your home office with things like a monitor, webcam, keyboard, and mouse.
Tight-Knit Fun-Loving Team: You will be joining a fun-loving team that works together very closely, despite the remote work environment.
100% Remote Opportunity
The Files.com Personnel team is 100% remote. However, we travel for regular in-person meetings with the team and the entire company to meet and work together face to face. These meetings are in cities around the US, including Scottsdale, Austin, Orlando, New Orleans, San Diego, Las Vegas, and New York City.
In-person events combine work and fun and are designed to make up for the in-person interaction that occurs in an office job.
We are very excited that COVID-19 restrictions have been lifted and we have fully resumed company travel. 🎉
In this role, you will be:
sourcing candidates from a variety of sources and convincing them to apply for a job at Files.com
reading resumes, conducting prescreens, arranging interviews
quarterbacking the recruiting process with candidates and serving as a friendly face of the company
supporting our diversity initiatives and helping Files.com attract candidates with diverse backgrounds
designing and deploying tactics for reaching the "unreachable" engineers who don't maintain a public presence.
Ready To Up-Level Your Recruiting Career?
We would like you to write a cover letter telling us why this opportunity speaks to you. Please specifically cover the following things in your letter:
Approximately how many technical candidates have you personally spoken to as part of a recruiting conversation?
Approximately how many technical hires have you personally referred/recruited?
Was your experience with an agency or directly with the company doing the hiring?
What is your typical strategy for sourcing candidates?
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