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CVS work from home

Salary $17.00 per hour. Must live 75 miles in the following:

locationsn San Antonio, TX, Las Vegas NV, Honolulu HI, Chandler AZ, Lees Summit, MO, Orlando FL, Nashville Tenn, Raleigh NC, Knoxville TN, Pittsburgh PA, Solon OH


At CVS Health, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive, and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart. Read employee reviews here




Job Description

The CVS Pharmacy Benefit Manager division of CVS Health is hiring hundreds of qualified individuals across each of our Care locations, the time to apply is now!


Are you interested in a flexible work schedule and live within 75 miles of Lees Summit, MO? An opportunity where you can balance priorities in and outside of work while helping people on their path to better health? If so, consider a role at CVS Health, a Fortune 5 company. We are currently hiring Customer Care support teams for the Pharmacy Benefit Manager (PBM) division of CVS Health.


Pay Starting at $17.50 hourly

Required Qualifications 1-year experience interacting with customers (i.e. call center, retail, customer service environment, hospitality industry, military experience) ∙ Computer proficiency in Windows-based applications ∙ Self-directed and the ability to problem solve in a positive, productive manner ∙ Comfortable relating to customers in a patient, helpful way that demonstrates a genuine concern for improving the customer quality of life ∙ Reliability and compliance with scheduling standards ∙ Strong analytical skills with the ability to evaluate, develop, and deliver alternative courses of action ∙ Ability to exhibit patience and empathy and express assurance and confidence ∙ Strong customer service skills, including courteous telephone etiquette and professionalism ∙ Strong oral, interpersonal, and communication skills

Preferred Qualifications ∙ 6 months experience working in a call center or healthcare-related field ∙ Healthcare certification (ex: Med Assistant) is a plus ∙ Experience providing elder care, being a primary caregiver, or volunteer work within the community *Previous Work From Home experience preferred but not required

Education ∙ Verifiable High School diploma, GED, or equivalent preferred

Business Overview At CVS Health, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive, and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart.


Are you interested in a flexible work schedule and live within 75 miles of Orlando, FL


Schedule options are designed to create a flexible work schedule for those balancing priorities in and outside of work. We are currently offering full-time schedules ranging from 30-40 hours per week. Days off and hours may vary, though you will have a set schedule. Site hours are 7 am-11 pm local time, open 7 days per week. We offer a comprehensive benefits package that includes medical, dental, vision insurance as well as a wide range of supplemental benefits and discount programs. We offer a complete PTO package for full-time colleagues including 10 paid company holidays. Pay rates start at $17.50! Our application process is 2 simple steps: 1. Apply online 2. Take our Online Virtual Job Tryout (Interview Platform) to learn even more about the position Required Qualifications 1-year experience interacting with customers (i.e. call center, retail, customer service environment, hospitality industry, military experience) ∙ Computer proficiency in Windows-based applications ∙ Self-directed and the ability to problem solve in a positive, productive manner ∙ Comfortable relating to customers in a patient, helpful way that demonstrates a genuine concern for improving the customer quality of life ∙ Reliability and compliance with scheduling standards ∙ Strong analytical skills with the ability to evaluate, develop, and deliver alternative courses of action ∙ Ability to exhibit patience and empathy and express assurance and confidence ∙ Strong customer service skills, including courteous telephone etiquette and professionalism ∙ Strong oral, interpersonal, and communication skills Preferred Qualifications 6 months experience working in a call center or healthcare-related field ∙ Healthcare certification (ex: Med Assistant) a plus ∙ Experience providing elder care, being a primary caregiver, or volunteer work within the community ∙ Previous Work From Home experience a plus ∙ Bilingual Spanish speaking is a plus Education Verifiable High School diploma, GED, or equivalent preferred Business Overview At CVS Health, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive, and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart.



Are you interested in a flexible work schedule and live within 75 miles of Chandler, AZ?

In this role, you will be assisting members with their pharmacy benefit plans. You will take inbound calls and answer questions regarding prescription insurance, medication coverage, and mail order prescriptions so that our customers better understand their coverage and options. Through your skills and knowledge, you will offer the solutions needed to help simplify their health care experience.


We have a comprehensive training program to ensure your success on the team. This includes onsite training of up to 6 weeks. In response to COVID-19, we offer an onsite work environment that is in full compliance with CDC guidelines as well as changing state and local mandates. Safety precautions include but are not limited to: maintaining social distancing, sanitizing stations, and facemask requirements for non-fully vaccinated colleagues.

Required Qualifications ∙ 1-year experience interacting with customers (i.e. call center, retail, customer service environment, hospitality industry, military experience) ∙ Computer proficiency in Windows-based applications ∙ Self-directed and the ability to problem solve in a positive, productive manner ∙ Comfortable relating to customers in a patient, helpful way that demonstrates a genuine concern for improving the customer quality of life ∙ Reliability and compliance with scheduling standards ∙ Strong analytical skills with the ability to evaluate, develop, and deliver alternative courses of action ∙ Ability to exhibit patience and empathy and express assurance and confidence ∙ Strong customer service skills, including courteous telephone etiquette and professionalism ∙ Strong oral, interpersonal, and communication skills Preferred Qualifications ∙ 6 months experience working in a call center or healthcare-related field ∙ Healthcare certification (ex: Med Assistant) is a plus ∙ Experience providing elder care, being a primary caregiver, or volunteer work within the community ∙ Previous Work From Home experience a plus Education Verifiable High School diploma, GED, or equivalent preferred Business Overview At CVS Health, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive, and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart.




In this role, you will be assisting members with their pharmacy benefit plans. You will take inbound calls and answer questions regarding prescription insurance, medication coverage, and mail order prescriptions so that our customers better understand their coverage and options. Through your skills and knowledge, you will offer the solutions needed to help simplify their health care experience.

Schedule options are designed to create a flexible work schedule for those balancing priorities in and outside of work. We are currently offering full-time schedules starting at 30 hours per week. Days off and hours may vary, though you will have a set schedule. Site hours are 6 am-10 pm 7 days a week. We offer a comprehensive benefits package that includes medical, dental, vision insurance as well as a wide range of supplemental benefits and discount programs. We offer a complete PTO package for full-time colleagues including 10 paid company holidays. Our application process is 2 simple steps: 1. Apply online 2. Take our Online Virtual Job Tryout (Interview Platform) to learn even more about the position Pay Rates Starting at 17.50/hr

Required Qualifications 1-year experience interacting with customers (i.e. call center, retail, customer service environment, hospitality industry, military experience) ∙ Computer proficiency in Windows-based applications ∙ Self-directed and the ability to problem solve in a positive, productive manner ∙ Comfortable relating to customers in a patient, helpful way that demonstrates a genuine concern for improving the customer quality of life ∙ Reliability and compliance with scheduling standards ∙ Strong analytical skills with the ability to evaluate, develop, and deliver alternative courses of action ∙ Ability to exhibit patience and empathy and express assurance and confidence ∙ Strong customer service skills, including courteous telephone etiquette and professionalism ∙ Strong oral, interpersonal, and communication skills Must live within 150 miles of Nashville, TN

Preferred Qualifications Experience working in a Call Center environment or Healthcare related field ∙ Healthcare certification (ex: Med Assistant) is a plus ∙ Providing elder care, being a primary caregiver, or volunteer work within the community *Previous Work From Home experience preferred but not required.

Education Verifiable High School diploma, GED, or equivalent preferred.


Are you interested in a flexible work schedule and live within 75 miles of Las Vegas, NV

In this role, you will be assisting members with their pharmacy benefit plans. You will take inbound calls and answer questions regarding prescription insurance, medication coverage, and mail order prescriptions so that our customers better understand their coverage and options. Through your skills and knowledge, you will offer the solutions needed to help simplify their health care experience.


Schedule options are designed to create a flexible work schedule for those balancing priorities in and outside of work. We are currently offering full-time schedules ranging from 30-40 hours per week. Days off and hours may vary, though you will have a set schedule. Site hours are 6:00 am to 7:00 pm Monday through Friday, and 7:00 am to 4:00 pm on Saturdays. Our Las Vegas campus is closed on Sundays. We offer a comprehensive benefits package that includes medical, dental, vision insurance as well as a wide range of supplemental benefits and discount programs. We offer a complete PTO package for full-time colleagues including 10 paid company holidays. Our application process is 2 simple steps: 1. Apply online 2. Take our Online Virtual Job Tryout (Interview Platform) to learn even more about the position

Required Qualifications ∙ 1-year experience interacting with customers (i.e. call center, retail, customer service environment, hospitality industry, military experience) ∙ Computer proficiency in Windows-based applications ∙ Self-directed and the ability to problem solve in a positive, productive manner ∙ Comfortable relating to customers in a patient, helpful way that demonstrates a genuine concern for improving the customer quality of life ∙ Reliability and compliance with scheduling standards ∙ Strong analytical skills with the ability to evaluate, develop, and deliver alternative courses of action ∙ Ability to exhibit patience and empathy and express assurance and confidence ∙ Strong customer service skills, including courteous telephone etiquette and professionalism ∙ Strong oral, interpersonal, and communication skills

Preferred Qualifications ∙ 6 months experience working in a call center or healthcare-related field ∙ Healthcare certification (ex: Med Assistant) a plus ∙ Experience providing elder care, being a primary caregiver, or volunteer work within the community *Previous Work From Home experience preferred but not required

Education ∙ Verifiable High School diploma, GED, or equivalent preferred







Are you interested in a flexible work schedule including work-from-home options and live within the state of North Carolina?


In this role, you will be assisting members with their pharmacy benefit plans. You will take inbound calls and answer questions regarding prescription insurance, medication coverage, and mail order prescriptions so that our customers better understand their coverage and options. Through your skills and knowledge, you will offer the solutions needed to help simplify their health care experience.


In response to COVID-19, we are offering Work from Home flexibility if you qualify. Qualifications include but are not limited to maintaining your own internet with approved speed requirements and a secure workspace free from distractions. Adherence to HIPAA and governmental compliance is required in this role. We have a comprehensive training program to ensure your success on the team.


Schedule options are designed to create a flexible work schedule for those balancing priorities in and outside of work. We are currently offering full-time schedules starting at 30 hours per week. Days off and hours may vary, though you will have a set schedule. Site hours are 7 am-6 pm EST Monday-Saturday.


We offer a comprehensive benefits package that includes medical, dental, vision insurance as well as a wide range of supplemental benefits and discount programs. We offer a complete PTO package for full-time colleagues including 10 paid company holidays.


Required Qualifications Minimum 6 months of Healthcare Experience or Pharmacy Benefit Management Experience Computer proficiency in Windows-based applications Self-directed and the ability to problem solve in a positive, productive manner Comfortable relating to customers in a patient, helpful way that demonstrates a genuine concern for improving the customer quality of life Reliability and compliance with scheduling standards Strong analytical skills with the ability to evaluate, develop, and deliver alternative courses of action Ability to exhibit patience and empathy and express assurance and confidence Strong customer service skills, including courteous telephone etiquette and professionalism Strong oral, interpersonal and communication skills

Preferred Qualifications ∙ Experience working in a Call Center environment ∙ Healthcare certification (ex: Med Assistant) a plus ∙ Providing elder care, being a primary caregiver, or volunteer work within the community *Previous Work From Home experience preferred but not required.

Education Verifiable High School diploma, GED, or equivalent preferred




In this role, you will be assisting members with their pharmacy benefit plans. You will take inbound calls and answer questions regarding prescription insurance, medication coverage, and mail order prescriptions so that our customers better understand their coverage and options. Through your skills and knowledge, you will offer the solutions needed to help simplify their health care experience.


Required Qualifications 1-year experience interacting with customers (i.e. call center, retail, customer service environment, hospitality industry, military experience) ∙ Computer proficiency in Windows-based applications ∙ Self-directed and the ability to problem solve in a positive, productive manner ∙ Comfortable relating to customers in a patient, helpful way that demonstrates a genuine concern for improving the customer quality of life ∙ Reliability and compliance with scheduling standards ∙ Strong analytical skills with the ability to evaluate, develop, and deliver alternative courses of action ∙ Ability to exhibit patience and empathy and express assurance and confidence ∙ Strong customer service skills, including courteous telephone etiquette and professionalism ∙ Strong oral, interpersonal, and communication skills

Preferred Qualifications 6 months experience working in a call center or healthcare-related field ∙ Healthcare certification (ex: Med Assistant) is a plus ∙ Experience providing elder care, being a primary caregiver, or volunteer work within the community

Education Verifiable High School diploma, GED, or equivalent preferred



within 75 miles of Pittsburgh, PA

In this role, you will be assisting members with their pharmacy benefit plans. You will take inbound calls and answer questions regarding prescription insurance, medication coverage, and mail order prescriptions so that our customers better understand their coverage and options. Through your skills and knowledge, you will offer the solutions needed to help simplify their health care experience.


Required Qualifications ∙ 1-year experience interacting with customers (i.e. call center, retail, customer service environment, hospitality industry, military experience) ∙ Computer proficiency in Windows-based applications ∙ Self-directed and the ability to problem solve in a positive, productive manner ∙ Comfortable relating to customers in a patient, helpful way that demonstrates a genuine concern for improving the customer quality of life ∙ Reliability and compliance with scheduling standards ∙ Strong analytical skills with the ability to evaluate, develop, and deliver alternative courses of action ∙ Ability to exhibit patience and empathy and express assurance and confidence ∙ Strong customer service skills, including courteous telephone etiquette and professionalism ∙ Strong oral, interpersonal, and communication skills

Preferred Qualifications ∙ 6 months experience working in a call center or healthcare-related field ∙ Healthcare certification (ex: Med Assistant) a plus ∙ Experience providing elder care, being a primary caregiver, or volunteer work within the community *Previous Work From Home experience preferred but not required.

Education ∙ Verifiable High School diploma, GED, or equivalent preferred.





Schedule options are designed to create a flexible work schedule for those balancing priorities in and outside of work. We are currently offering full-time schedules ranging from 30-40 hours per week. Days off and hours may vary, though you will have a set schedule. Site hours are 7 am-10 pm EST Mon- Friday and 7 am – 8 pm EST Sat-Sun, open 7 days per week.

Required Qualifications ∙ 1-year experience interacting with customers (i.e. call center, retail, customer service environment, hospitality industry, military experience) ∙ Computer proficiency in Windows-based applications ∙ Self-directed and the ability to problem solve in a positive, productive manner ∙ Comfortable relating to customers in a patient, helpful way that demonstrates a genuine concern for improving the customer quality of life ∙ Reliability and compliance with scheduling standards ∙ Strong analytical skills with the ability to evaluate, develop, and deliver alternative courses of action ∙ Ability to exhibit patience and empathy and express assurance and confidence ∙ Strong customer service skills, including courteous telephone etiquette and professionalism ∙ Strong oral, interpersonal, and communication skills

Preferred Qualifications ∙ 6 months experience working in a call center or healthcare-related field ∙ Healthcare certification (ex: Med Assistant) is a plus ∙ Experience providing elder care, being a primary caregiver, or volunteer work within the community *Previous Work From Home experience preferred but not required

Education ∙ Verifiable High School diploma, GED, or equivalent preferred.



live within 75 miles,San Antonio, TX


Schedule options are designed to create a flexible work schedule for those balancing priorities in and outside of work. We are currently offering full time schedules ranging from 30-40 hours per week. Days off and hours may vary, though you will have a set schedule. Site hours are Schedule options are designed to create a flexible work schedule for those balancing priorities in and outside of work. We are currently offering full time schedules starting at 30 hours per week. Days off and hours may vary, though you will have a set schedule. Site hours are 6 am to 11 pm/ 7 days a week. We offer a comprehensive benefits package which includes medical, dental, vision insurance as well as a wide-range of supplemental benefits and discount programs. We offer a complete PTO package for full time colleagues including 10 paid company holidays. Our application process is 2 simple steps: 1. Apply online 2. Take our Online Virtual Job Tryout (Interview Platform) to learn even more about the position Pay Starting at 17.50/hr

Required Qualifications 1-year experience interacting with customers (i.e. call center, retail, customer service environment, hospitality industry, military experience) ∙ Computer proficiency in Windows-based applications ∙ Self-directed and the ability to problem solve in a positive, productive manner ∙ Comfortable relating to customers in a patient, helpful way that demonstrates a genuine concern for improving the customer quality of life ∙ Reliability and compliance with scheduling standards ∙ Strong analytical skills with the ability to evaluate, develop, and deliver alternative courses of action ∙ Ability to exhibit patience and empathy and express assurance and confidence ∙ Strong customer service skills, including courteous telephone etiquette and professionalism ∙ Strong oral, interpersonal, and communication skills

Preferred Qualifications ∙ 6 months experience working in a call center or healthcare-related field ∙ Healthcare certification (ex: Med Assistant) a plus ∙ Experience providing elder care, being a primary caregiver, or volunteer work within the community Bilingual Spanish speaking is a plus Previous Work From Home experience preferred but not required.

Education Verifiable High School diploma, GED, or equivalent preferred

Business Overview At CVS Health, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive, and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart.




within 75 miles of Honolulu,

The Customer Care Representative (CCR) is an important first line of contact with our customers, setting the tone for how our company and services are experienced. They provide participants with the right information at the right time to help them make better decisions about their health and health care.


As a Customer Care Representative, you must also be able to effectively handle complaints while consistently demonstrating behaviors that contribute to Care’s achievement of service level goals. CCR’s work collaboratively with internal and external business partners to provide solutions by taking responsibility for following through and bringing outstanding issues to closure on the initial contact with the participant. This is a full-time position that will require a minimum of 40 hours a week within our hours of operation: Monday through Friday 7:00 am to 7:00 pm, Saturday 8:00 am to 4:30 pm (HST). You must be flexible to work 40 hours within these hours. We offer a comprehensive benefits package that includes medical, dental, vision insurance as well as a comprehensive list of supplemental benefits and discount programs. In addition to sixteen paid days off for employees, we also offer ten paid holidays. Required Qualifications – 6+ months experience in a customer service role (i.e. call center, retail, customer service environment or relevant military experience). Preferred Qualifications – Healthcare-related experience and/or relevant certifications – Providing elder care, being a primary caregiver, or volunteer work within the community Education – Verifiable High School diploma or GED preferred Business Overview At CVS Health, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive, and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart.



Customer Service Representative, Work at Home Option live within 75 miles of Honolulu, HI


Job Description The CVS Pharmacy Benefit Manager division of CVS Health is hiring hundreds of qualified individuals across each of our Care locations, the time to apply is now! Are you interested in a flexible work schedule and live within 75 miles of Honolulu, HI? An opportunity where you can balance priorities in and outside of work while helping people on their path to better health? If so, consider a role at CVS Health, a Fortune 4 company. We are currently hiring Customer Care support teams for the Pharmacy Benefit Manager (PBM) division of CVS Health. This is not your typical call center job! You will take inbound calls and have conversations with our members to answer questions or provide information so that they better understand their coverage and options. Typical topics include prescription refills, order status, and insurance coverage. Our call centers have a high-energy culture and are passionate about providing excellent customer service with empathy while resolving the member’s questions on the first call. It feels good to do this job; you support people when they need it the most. This is a full-time position that will require a minimum of 40 hours a week within our hours of operation: Monday through Friday 7:00 am to 7:00 pm, Saturday 8:00 am to 4:30 pm (HST). You must be flexible to work 40 hours within these hours. We offer a comprehensive benefits package that includes medical, dental, vision insurance as well as a comprehensive list of supplemental benefits and discount programs. In addition to sixteen paid days off for employees, we also offer ten paid holidays.

Required Qualifications – 6 months experience in a customer service role (i.e. call center, retail, customer service environment, or relevant military experience)

Preferred Qualifications – Experience in Healthcare – Previous Call Center or Military experience

Education – High School diploma, GED, or equivalent preferred.



Las Vegas, NV

Additional Responsibilities: – Determine staffing requirements for the department, managing to the operating budget goals of the department, and drive/contribute to project-based initiatives – Study and standardize procedures and workflow to improve efficiency, quality, service, and performance – Roll out and actively drive operational excellence with new PBM programs and related initiatives to improve the member experience, retention, and drive margin growth – Translate business strategy into directions, plans, and measurable objectives – Direct, coordinate, evaluate and achieve customer care teams and goals and conduct necessary follow-up with clients and plan participants to ensure customer satisfaction

Required Qualifications 3 years or more of people leadership experience

Preferred Qualifications Bachelor’s degree is preferred – At least 1 year of Project Management experience – Proven experience presenting company tours and business reviews for clients. – Proven experience resolving escalated customer concerns including communication with executive level management – Experience managing large teams – Knowledge of PBM processes and procedures – Previous experience working in healthcare and/or insurance industries

Education High School Diploma or GED is required

Business Overview At CVS Health, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive, and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart.



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