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Customer Generated Solution

I have compiled a list of Customer Service Reps; Tech Support and Managerial positions. Hiring in the following states, New Jersey, Georgia, Florida Kentucky, Tennessee, North Carolina, Indiana, Mississippi, and United States ( Anywhere )CGS specialist in outsourcing tech and customer service support.

CGS allows applicants to work from home on their Windows Mac or Chromebook. Based on employee reviews the salary is $36,00 per year. This would be a great position for anyone who only has access to Chromebook.



About: CGS

More than three decades later, CGS has grown to over 7,500 employees across North America, Latin America, Europe, The Middle East, and Asia, delivering Business Applications, Enterprise Learning, and Outsourcing services to customers in 45 countries around the globe. Our clients span across such industries as fashion, apparel, healthcare, retail, financial services, hospitality, technology, and telecommunications, among others.





Work from Home (New York / New Jersey area)

Job Responsibilities:

  • Processing of customer requests related to accounting maintenance scenarios via email and chat

  • Handling account maintenance issues – address change, user login issues, transaction/ deposit/ withdrawal issues and errors, payment information or issues, provide general or specific information from the customer’s account

  • Working in accordance with internal policies, procedures, and local market regulations

  • Improving operational processes, learning process, process documents

  • Managing good communication with other internal departments

  • Being up to speed with all updates in terms of promotions, process changes, tool updates, currency updates

  • Adhering to productivity and quality targets

Job Requirements:

  • Experience in back office and CRM systems – Advantage

  • Experience in wires / payments (Credit Cards / PayPal / Online Wires / Wallets) handling – Advantage

  • Good knowledge of Excel and other Microsoft Office tools

  • Fluent in written and spoken Cantonese or Mandarin

  • Excellent English written and verbal communication skills

  • Capacity to work under pressure and with strict deadlines

  • Strong sense of professionalism, organizational and analytical skills

  • Self-learner and highly motivated individual





CGS is seeking Work from Home Customer Support Representatives so apply now!

*You provide your own computer and we will provide the training.

* Requirements: Must have own PC and dual monitors. Can use a Windows, Mac, or Chromebook. High-Speed internet required.

As a Customer Support Representative, you will be connecting with our valued customers and giving them the best experience possible. We feel that your success is our success! You will have the opportunity to develop into other roles to enhance your career. We are looking for people who are hungry to learn new things, love people, and want to provide world-class customer support. Apply now and work for a growing company!

Job Description:

  • Apply understanding and knowledge of information systems products and services to assist customers on cellular phone technical matters

  • Recognize customer’s problems that should be escalated to the next level for resolution following established protocols

  • Ability to multitask between systems and use various applications consecutively with proficient typing skills

  • Performs other duties and tasks as assigned by the Team Lead

Job Qualifications:

  • Must have PC with 6Gb ram or higher and a Headset with microphone, can use a Windows, Mac, or Chromebook.

  • High-Speed Internet with a minimum of 20 Mbps up and down

  • Customer Service AND/OR Technical Support experience

  • High School Diploma (or equivalent) and willingness to learn through on the job training

  • Experience using or supporting Microsoft Windows and PC hardware

  • Demonstrates strong verbal, written, and listening skills

  • Exhibits a strong work ethic, must meet quality, productivity, and attendance metrics

  • Exhibit a high level of professionalism with extreme sensitivity to customer satisfaction, We provide Medical, Dental, Vision!


CGS is seeking Customer Service Representatives that are local to the Tampa area or willing to work from home using their own device. * If local to the Tampa FL area, we will provide equipment. * For work from home, must have PC with 6GB Ram or higher, dual monitors, and a Headset with microphone. The device can use a Windows, Mac, or Chromebook. High-Speed Internet with a minimum of 20 Mbps up and down.

As a Customer Service Representative, you will be connecting with our valued customers and giving them the best experience possible. We feel that your success is our success! You will have the opportunity to develop into other roles to enhance your career. We are looking for people who are hungry to learn new things, love people, and want to provide world-class customer support. Apply now!

Job Duties:

  • Answer incoming customer inquiries

  • Record customer information within our customer service database

  • Engage with clients in a friendly and professional manner while actively listening to their concerns

  • Offer support and solutions to customers in accordance with the company's customer service policies

  • Other duties as requested

We provide Medical, Dental, and Vision.


As a CGS, you will be connecting with our valued customers and giving them the best experience possible. We feel that your success is our success! You will have the opportunity to develop into other roles to enhance your career. We are looking for people who are hungry to learn new things, love people, and want to provide world-class customer support. Apply now!

CGS is seeking Customer Service Representatives! Join our team! *We provide equipment and training if you are in the Atlanta, GA area, as well as work from home opportunities outside this area if you use your own device. * If local to Atlanta, GA area, we will provide equipment and training. * For work from home, must have PC with 4gb ram or higher, dual monitors and a Headset with microphone. The device can use a Windows, Mac, or Chromebook. High-Speed Internet with a minimum of 20 Mbps up and down.


Job Skills:

  • Troubleshoot, research, isolate and resolve information system problems using internal knowledge base and tools

  • Recognize customer’s problems that should be escalated to the next level for resolution following established protocols

  • Apply understanding and knowledge of information systems products and services to assist customers on technical matters

  • Performs other duties and tasks as assigned by the Team Lead

Job Qualifications:

  • 1-3 years Customer Service and/or Technical Support experience

  • High School Diploma (or equivalent) and willingness to learn through on the job training

  • Experience using or supporting Microsoft Windows and PC hardware

  • Demonstrates strong verbal, written, and listening skills

  • Exhibits a strong work ethic, must meet quality, productivity, and attendance metrics

  • Exhibit a high level of professionalism with extreme sensitivity to customer satisfaction


CGS is seeking Customer Service Representatives that are local to the Tampa area or willing to work from home using their own device. * If local to the Tampa FL area, we will provide equipment. * For work from home, must have PC with 6GB Ram or higher, dual monitors and a Headset with microphone. The device can use a Windows, Mac, or Chromebook. High-Speed Internet with a minimum of 20 Mbps up and down.

As a Customer Service Representative, you will be connecting with our valued customers and giving them the best experience possible. We feel that your success is our success! You will have the opportunity to develop into other roles to enhance your career. We are looking for people who are hungry to learn new things, love people, and want to provide world-class customer support. Apply now!

Job Duties:

  • Answer incoming customer inquiries

  • Record customer information within our customer service database

  • Engage with clients in a friendly and professional manner while actively listening to their concerns

  • Offer support and solutions to customers in accordance with the company's customer service policies

  • Other duties as requested

We provide Medical, Dental, and Vision.



CGS is seeking Bilingual Customer Service Representatives that are local to the Tampa area or willing to work from home using your own device. * If local to the Tampa FL area, we will provide equipment and training. * For work from home, must have PC with 6gb ram or higher, dual monitors and a Headset with microphone. The device can use a Windows, Mac, or Chromebook. High-Speed Internet with a minimum of 20 Mbps up and down.

As a Customer Service Representative, you will be connecting with our valued customers and giving them the best experience possible. We feel that your success is our success! You will have the opportunity to develop into other roles to enhance your career. We are looking for people who are hungry to learn new things, love people, and want to provide world-class customer support. Apply now!

Job Duties:

  • Answer incoming customer inquiries

  • Data Entry to record customer information within our customer service database

  • Engage with clients in a friendly and professional manner while actively listening to their concerns

  • Offer support and solutions to customers in accordance with the company's policies and call guidelines.

  • Other duties as requested

Job Qualifications:

  • Must be fluent in Spanish

  • You have a High School diploma or GED

  • You know how to juggle multiple tasks at the same time

  • You have good listening skills and professional phone etiquette

  • Ability to read and follow instructions for specific customer resolution tasks

  • Basic knowledge of working with computers in a work environment.

DescriptionTampa area.


CGS is seeking Bilingual (Spanish) Customer Service Representatives that are local to the Tampa area. *We will provide training and equipment. As a Customer Service Representative, you will be connecting with our valued customers and giving them the best experience possible. We feel that your success is our success! You will have the opportunity to develop into other roles to enhance your career. We are looking for people who are hungry to learn new things, love people, and want to provide world-class customer support. Apply now!

Job Duties:

  • Answer incoming customer inquiries

  • Record customer information within our customer service database

  • Engage with clients in a friendly and professional manner while actively listening to their concerns

  • Offer support and solutions to customers in accordance with the company's customer service policies

  • Other duties as requested

We provide Medical, Dental, and Vision.\


Description

CGS is seeking Work from Home Customer Support Representatives so apply now!

*You provide your own computer and we will provide the training.

* Requirements: Must have own PC and dual monitors. Can use a Windows, Mac, or Chromebook. High-Speed internet required.

As a Customer Support Representative, you will be connecting with our valued customers and giving them the best experience possible. We feel that your success is our success! You will have the opportunity to develop into other roles to enhance your career. We are looking for people who are hungry to learn new things, love people, and want to provide world-class customer support. Apply now and work for a growing company!

Job Description:

  • Apply understanding and knowledge of information systems products and services to assist customers on cellular phone technical matters

  • Recognize customer’s problems that should be escalated to the next level for resolution following established protocols

  • Ability to multitask between systems and use various applications consecutively with proficient typing skills

  • Performs other duties and tasks as assigned by the Team Lead

Job Qualifications:

  • Must have PC with 4Gb ram or higher and a Headset with microphone, can use a Windows, Mac, or Chromebook.

  • High-Speed Internet with a minimum of 20 Mbps up and down

  • Customer Service AND/OR Technical Support experience

  • High School Diploma (or equivalent) and willingness to learn through on the job training

  • Experience using or supporting Microsoft Windows and PC hardware

  • Demonstrates strong verbal, written, and listening skills

  • Exhibits a strong work ethic, must meet quality, productivity, and attendance metrics

  • Exhibit a high level of professionalism with extreme sensitivity to customer satisfaction.

CGS is seeking Work from Home Customer Support Representatives so apply now!

*You provide your own computer and we will provide the training.

* Requirements: Must have own PC and dual monitors. Can use a Windows, Mac, or Chromebook. High-Speed Internet required.

As a Customer Support Representative, you will be connecting with our valued customers and giving them the best experience possible. We feel that your success is our success! You will have the opportunity to develop into other roles to enhance your career. We are looking for people who are hungry to learn new things, love people, and want to provide world-class customer support. Apply now and work for a growing company!

Job Description:

  • Apply understanding and knowledge of information systems products and services to assist customers on cellular phone technical matters

  • Recognize customer’s problems that should be escalated to the next level for resolution following established protocols

  • Ability to multitask between systems and use various applications consecutively with proficient typing skills

  • Performs other duties and tasks as assigned by the Team Lead

Job Qualifications:

  • Must have PC with 6gb RAM or higher and a Headset with microphone can use a Windows, Mac, or Chromebook.

  • High-Speed Internet with a minimum of 20 Mbps up and down

  • Customer Service AND/OR Technical Support experience

  • High School Diploma (or equivalent) and willingness to learn through on the job training

  • Experience using or supporting Microsoft Windows and PC hardware

  • Demonstrates strong verbal, written, and listening skills

  • Exhibits a strong work ethic, must meet quality, productivity, and attendance metrics

  • Exhibit a high level of professionalism with extreme sensitivity to customer satisfaction


CGS is seeking Work from Home Customer Support Representatives so apply now!

*You provide your own computer and we will provide the training.

* Requirements: Must have own PC and dual monitors. Can use a Windows, Mac, or Chromebook. High-Speed Internet required.

As a Customer Support Representative, you will be connecting with our valued customers and giving them the best experience possible. We feel that your success is our success! You will have the opportunity to develop into other roles to enhance your career. We are looking for people who are hungry to learn new things, love people, and want to provide world-class customer support. Apply now and work for a growing company!

Job Description:

  • Apply understanding and knowledge of information systems products and services to assist customers on cellular phone technical matters

  • Recognize customer’s problems that should be escalated to the next level for resolution following established protocols

  • Ability to multitask between systems and use various applications consecutively with proficient typing skills

  • Performs other duties and tasks as assigned by the Team Lead

Job Qualifications:

  • Must have PC with 6gb RAM or higher and a Headset with microphone can use a Windows, Mac, or Chromebook.

  • High-Speed Internet with a minimum of 20 Mbps up and down

  • Customer Service AND/OR Technical Support experience

  • High School Diploma (or equivalent) and willingness to learn through on the job training

  • Experience using or supporting Microsoft Windows and PC hardware

  • Demonstrates strong verbal, written, and listening skills

  • Exhibits a strong work ethic, must meet quality, productivity, and attendance metrics

  • Exhibit a high level of professionalism with extreme sensitivity to customer satisfaction.


CGS is seeking Work from Home Customer Support Representatives so apply now!

*You provide your own computer and we will provide the training.

* Requirements: Must have own PC and dual monitors. Can use a Windows, Mac, or Chromebook. High-Speed Internet required.

As a Customer Support Representative, you will be connecting with our valued customers and giving them the best experience possible. We feel that your success is our success! You will have the opportunity to develop into other roles to enhance your career. We are looking for people who are hungry to learn new things, love people, and want to provide world-class customer support. Apply now and work for a growing company!

Job Description:

  • Apply understanding and knowledge of information systems products and services to assist customers on cellular phone technical matters

  • Recognize customer’s problems that should be escalated to the next level for resolution following established protocols

  • Ability to multitask between systems and use various applications consecutively with proficient typing skills

  • Performs other duties and tasks as assigned by the Team Lead

Job Qualifications:

  • Must have PC with 6gb RAM or higher and a Headset with microphone can use a Windows, Mac, or Chromebook.

  • High-Speed Internet with a minimum of 20 Mbps up and down

  • Customer Service AND/OR Technical Support experience

  • High School Diploma (or equivalent) and willingness to learn through on the job training

  • Experience using or supporting Microsoft Windows and PC hardware

  • Demonstrates strong verbal, written, and listening skills

  • Exhibits a strong work ethic, must meet quality, productivity, and attendance metrics

  • Exhibit a high level of professionalism with extreme sensitivity to customers.



CGS is seeking Work from Home Customer Support Representatives so apply now!

*You provide your own computer and we will provide the training.

* Requirements: Must have own PC and dual monitors. Can use a Windows, Mac, or Chromebook. High-Speed Internet required.

As a Customer Support Representative, you will be connecting with our valued customers and giving them the best experience possible. We feel that your success is our success! You will have the opportunity to develop into other roles to enhance your career. We are looking for people who are hungry to learn new things, love people, and want to provide world-class customer support. Apply now and work for a growing company!

Job Description:

  • Apply understanding and knowledge of information systems products and services to assist customers on cellular phone technical matters

  • Recognize customer’s problems that should be escalated to the next level for resolution following established protocols

  • Ability to multitask between systems and use various applications consecutively with proficient typing skills

  • Performs other duties and tasks as assigned by the Team Lead

Job Qualifications:

  • Must have PC with 6gb RAM or higher and a Headset with microphone can use a Windows, Mac, or Chromebook.

  • High-Speed Internet with a minimum of 20 Mbps up and down

  • Customer Service AND/OR Technical Support experience

  • High School Diploma (or equivalent) and willingness to learn through on the job training

  • Experience using or supporting Microsoft Windows and PC hardware

  • Demonstrates strong verbal, written, and listening skills

  • Exhibits a strong work ethic, must meet quality, productivity, and attendance metrics

  • Exhibit a high level of professionalism with extreme sensitivity to customers.


CGS is seeking Work from Home Customer Support Representatives so apply now!

*You provide your own computer and we will provide the training.

* Requirements: Must have own PC and dual monitors. Can use a Windows, Mac, or Chromebook. High-Speed Internet required.

As a Customer Support Representative, you will be connecting with our valued customers and giving them the best experience possible. We feel that your success is our success! You will have the opportunity to develop into other roles to enhance your career. We are looking for people who are hungry to learn new things, love people, and want to provide world-class customer support. Apply now and work for a growing company!

Job Description:

  • Apply understanding and knowledge of information systems products and services to assist customers on cellular phone technical matters

  • Recognize customer’s problems that should be escalated to the next level for resolution following established protocols

  • Ability to multitask between systems and use various applications consecutively with proficient typing skills

  • Performs other duties and tasks as assigned by the Team Lead

Job Qualifications:

  • Must have PC with 6gb RAM or higher and a Headset with microphone can use a Windows, Mac, or Chromebook.

  • High-Speed Internet with a minimum of 20 Mbps up and down

  • Customer Service AND/OR Technical Support experience

  • High School Diploma (or equivalent) and willingness to learn through on the job training

  • Experience using or supporting Microsoft Windows and PC hardware

  • Demonstrates strong verbal, written, and listening skills

  • Exhibits a strong work ethic, must meet quality, productivity, and attendance metrics

  • Exhibit a high level of professionalism with extreme sensitivity to customers.



CGS is seeking Work from Home Customer Support Representatives so apply now!

*You provide your own computer and we will provide the training.

* Requirements: Must have own PC and dual monitors. Can use a Windows, Mac, or Chromebook. High-Speed Internet required.

As a Customer Support Representative, you will be connecting with our valued customers and giving them the best experience possible. We feel that your success is our success! You will have the opportunity to develop into other roles to enhance your career. We are looking for people who are hungry to learn new things, love people, and want to provide world-class customer support. Apply now and work for a growing company!

Job Description:

  • Apply understanding and knowledge of information systems products and services to assist customers on cellular phone technical matters

  • Recognize customer’s problems that should be escalated to the next level for resolution following established protocols

  • Ability to multitask between systems and use various applications consecutively with proficient typing skills

  • Performs other duties and tasks as assigned by the Team Lead

Job Qualifications:

  • Must have PC with 6gb RAM or higher and a Headset with microphone can use a Windows, Mac, or Chromebook.

  • High-Speed Internet with a minimum of 20 Mbps up and down

  • Customer Service AND/OR Technical Support experience

  • High School Diploma (or equivalent) and willingness to learn through on the job training

  • Experience using or supporting Microsoft Windows and PC hardware

  • Demonstrates strong verbal, written, and listening skills

  • Exhibits a strong work ethic, must meet quality, productivity, and attendance metrics

  • Exhibit a high level of professionalism with extreme sensitivity to customers.



Description


CGS is seeking Work from Home Customer Support Representatives so apply now!

*You provide your own computer and we will provide the training.

* Requirements: Must have own PC and dual monitors. Can use a Windows, Mac, or Chromebook. High-Speed internet required.

As a Customer Support Representative, you will be connecting with our valued customers and giving them the best experience possible. We feel that your success is our success! You will have the opportunity to develop into other roles to enhance your career. We are looking for people who are hungry to learn new things, love people, and want to provide world-class customer support. Apply now and work for a growing company!

Job Description:

  • Apply understanding and knowledge of information systems products and services to assist customers on cellular phone technical matters

  • Recognize customer’s problems that should be escalated to the next level for resolution following established protocols

  • Ability to multitask between systems and use various applications consecutively with proficient typing skills

  • Performs other duties and tasks as assigned by the Team Lead

Job Qualifications:

  • Must have PC with 4Gb ram or higher and a Headset with microphone, can use a Windows, Mac, or Chromebook.

  • High-Speed Internet with a minimum of 20 Mbps up and down

  • Customer Service AND/OR Technical Support experience

  • High School Diploma (or equivalent) and willingness to learn through on the job training

  • Experience using or supporting Microsoft Windows and PC hardware

  • Demonstrates strong verbal, written, and listening skills

  • Exhibits a strong work ethic, must meet quality, productivity, and attendance metrics

  • Exhibit a high level of professionalism with extreme sensitivity to customer satisfaction

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