AL, FL, GA, NC, OK, SC, TX, UT, & WY, Offers Benefits, The salary is $14-$19 per hour. Read employee reviews here for more details
Continuum Global Solutions’ customer care services and call centers have been embraced by top companies worldwide. The company's Fortune-500 clients rely on its vast expertise in customer care management. Continuum Global Solutions leverages world-class voice, chat, email, and social technologies. Continuum has more than 16,000 employees in major international markets and serves tier-1 clients across multiple industry verticals.
Description:
Up to $19/hr!!
Are you a tech-savvy problem solver with excellent communication skills? We are hiring Customer Support Associates, who will handle incoming service calls from customers who need help with their bill, plan, coverage, technical support, and more. This full-time role is 100% remote and offers paid training, health benefits for you & your family, the opportunity for professional growth, and many more employer perks. You must possess a positive personality with a desire to understand concerns, build trust, and position solutions with every customer.
RESPONSIBILITIES:
Actively Listen to Customers to Understand Concerns
Provide Information About Their Current Plans & Products
Identify & Position new Solutions That Align with their Needs
Navigate Through Multiple Computer Applications with Speed & Accuracy
WORK AT HOME REQUIREMENTS:
High-Speed Internet With At Least 10 Mbps Download Speed (No Satellite)
Must Live in One of These States: AL, AR, FL, GA, ID, IN, KY MS, NC, OK, SC, TX, UT, VA, & WY
Quiet, Secured Workspace
A USB Wired Headset with Noise Canceling Microphone
Personal Desktop or Laptop Computer (Preferred, But Not Required)
ADDITIONAL REQUIREMENTS:
18+ Years & High School Diploma/GED
Customer Focused Personality and a Desire to Help People
High Computer Proficiency and Overall Technical Knowledge
Professional Positive Attitude & Courteous Telephone Etiquette
Must be available for at least 20 hours per week & willing to work 1 weekend day (Saturday or Sunday)
BENEFITS & PERKS:
Up to $19/hour
Overtime Available
Access Up To 50% Of Your Pay Immediately After Your Shift
Flexibility to work Part-Time or Full-Time Schedules
Health Insurance (Medical, Dental, Vision) & Other Benefits
Pet Insurance
Paid, Virtual Training
Flexible, Remote Work Environment
Opportunity for Professional Development
External Job Desc Header. Up to $16.50/hr!!
. We will train you to be successful in this role and help you grow your career and your income. Staffing for work at home full-time positions. INTERESTED? APPLY TODAY!
RESPONSIBILITIES:
Actively listen to customers to understand concerns
Upsell products and features while emphasizing benefits
Ability to demonstrate excellent soft skills to provide the best customer service experience for our customers
Provide information about their current plans & products
Identify & position new solutions that align with their needs
Navigate through multiple computer applications with speed & accuracy
REQUIREMENTS:
High-speed internet with at least 10 MBPS download speed (no satellite)
A USB wired headset with a noise-canceling microphone
18+ years & high school diploma/GED
Quiet, Secured Workspace
Must Live in One of These States: AL, AR, FL, GA, ID, IN, KY MS, NC, OK, SC, TX, UT, VA, & WY
At Least 1 year of customer service experience
Professional positive attitude & courteous telephone etiquette
Experience using a computer in a work or non-work setting
Must be able to thrive in a highly structured environment
Schedule with open availability (evenings/weekends required)
BENEFITS & PERKS:
Up to $16.50/hour
Team Members Earn Monthly Performance Bonus & Sales Incentives (Base pay + up to $2.50/hr in additional incentive potential = $16.50/hr)
Access up to 50% of your payment immediately after your shift
Health insurance (medical, dental, vision) & other benefits
Paid, virtual training
Opportunity to grow quickly into a trainer or supervisor
Albany, NY, US, 10591
Description: Are you looking for a fast-paced high-volume recruiting role? Are you looking for a new role with the opportunity to grow your career? If so, we are seeking a Recruiting Assistant to execute Continuum’s US pre-employment drug screening processes and support the HR Compliance team. Apply today! ESSENTIAL FUNCTIONS
Conduct high-volume of virtual (online) oral swab drug testing sessions via Zoom video call with applicants and employees.
Escalate need for Medical Review Officer process when applicable.
Utilize HRIS tools to track data and outcomes.
Ensure compliance with data privacy regulations and best practices.
May assist with other HR compliance tasks in support of high-volume, production recruiting.
REQUIRED EDUCATION AND EXPERIENCE
High School Diploma or at least 3 CXC’s
Minimum 18 years of age
Excellent verbal communication skills.
Proficient with Microsoft Office Suite, especially Excel and Outlook. SAP experience a plus.
Ability to follow directions and quickly learn and execute standard processes.
2 or more years of Administrative support, Human Resources, Customer Service, or other employee engagement experience.
AL, FL, GA, NC, OK, SC, TX, UT, & WY
RESPONSIBILITIES:
Answer Inbound Calls from Customers and Address Questions & Concerns
Provide Information About Their Insurance Coverage & Benefit Plans
Resolve Concerns to Simplify Their Healthcare Experience
Navigate Through Multiple Computer Applications with Speed & Accuracy
WORK AT HOME REQUIREMENTS:
High-Speed Internet With At Least 10 Mbps Download Speed (No Satellite)
Quiet, Secured Workspace
A USB Wired Headset with Noise Canceling Microphone
Personal Desktop or Laptop Computer (Preferred, But Not Required)
ADDITIONAL REQUIREMENTS:
Must Live in One of These States: AL, FL, GA, NC, OK, SC, TX, UT, & WY
18+ Years Old & High School Diploma/GED
Professional Positive Attitude & Courteous Telephone Etiquette
Full-Time Schedule Availability (Evenings/Weekends Required)
BENEFITS & PERKS:
$15 per hour + Overtime
Benefits Eligible DAY 1!
Access Up To 50% Of Your Pay Immediately After Your Shift
Health Insurance (Medical, Dental, Vision) & Other Benefits
Pet Insurance
Paid, Virtual Training
Flexible, Remote Work Environment
Opportunity for Professional Development
AL, AR, FL, GA, ID, IN, KY MS, NC, OK, SC, TX, UT, VA, & WY
RESPONSIBILITIES:
Answer Inbound Calls from Customers and Address Questions & Concerns
Provide Information About Their Insurance Coverage & Benefit Plans
Resolve Concerns to Simplify Their Healthcare Experience
Navigate Through Multiple Computer Applications with Speed & Accuracy
WORK AT HOME REQUIREMENTS:
Must-Have A Computer That Is Compatible with Our Technology (Cannot Be an Apple, Google Chromebook, HP All-In-One)
High-Speed Internet With At Least 10 Mbps Download Speed (No Satellite)
Quiet, Secured Workspace
A USB Wired Headset with Noise Canceling Microphone
Personal Desktop or Laptop Computer (Preferred, But Not Required)
ADDITIONAL REQUIREMENTS:
Must Live in One of These States: AL, AR, FL, GA, ID, IN, KY MS, NC, OK, SC, TX, UT, VA, & WY
18+ Years Old & High School Diploma/GED
Professional Positive Attitude & Courteous Telephone Etiquette
Full-Time Schedule Availability (Evenings/Weekends Required)
BENEFITS & PERKS:
Up to $15 per hour + Overtime Available
Access Up To 50% Of Your Pay Immediately After Your Shift
Health Insurance (Medical, Dental, Vision) & Other Benefits
Pet Insurance
Paid, Virtual Training
Flexible, Remote Work Environment
Opportunity for Professional Development
RESPONSIBILITIES:
Listen to Customers to Understand Their Needs
Provide Information About Their Insurance Coverage & Benefit Plans
Resolve Concerns to Simplify their Healthcare Experience
Navigate Through Multiple Computer Applications with Speed & Accuracy
WORK AT HOME REQUIREMENTS:
High-Speed Internet With At Least 10 MBps Download Speed (No Satellite)
Access to Your Router to Create a Wired, Ethernet Connection Router
Must Live in One of These States: AL, AR, FL, GA, ID, IN, KY MS, NC, OK, SC, TX, UT, VA, & WY
Quiet, Secured Workspace
A USB Wired Headset with Noise Canceling Microphone
Personal Desktop or Laptop Computer (Preferred, But Not Required)
ADDITIONAL REQUIREMENTS:
18+ Years & High School Diploma/GED
At Least 1 Year of Customer Service Experience
Professional Positive Attitude & Courteous Telephone Etiquette
Full-Time Schedule Availability (Evenings/Weekends Required)
BENEFITS & PERKS:
Up to $15 per hour + Overtime Available
Access Up To 50% Of Your Pay Immediately After Your Shift
Health Insurance (Medical, Dental, Vision) & Other Benefits
Pet Insurance
Paid, Virtual Training
Flexible, Remote Work Environment
Opportunity for Professional Development
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