When you join Conduent, you are engaged in creating the future – both our company’s and your own. From being a part of transformative and game-changing projects to finding new and better ways of getting work done. You’ll have the opportunity to grow and thrive through experiences and formalized learning programs.
Every day we work to build a culture where individuality is both noticed and valued – a culture where every employee can bring their authentic self to work. Whether you work remotely or in an office in any part of the world our sense of community is nurtured by constant interaction, collaboration, and connection. Read the employee reviews here
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Starting to pay $14.50hr
Call center hours are 9:00 am EST until 9:00 pm EST / 7 days a week. A typical work week will be 8 hours a day, 5 days a week, and will include either a Saturday or Sunday. Training is conducted Monday through Friday from 10:00 AM until 6:30 PM (3 weeks of training). Must have high-speed Internet access.
Requirements: Must be at least 18 years of age with at least a high school diploma or GED. At least 6 months of customer service experience and or data entry is preferred.
Remote
The class starts the month of September
Work remotely and train remotely if you live within 50 miles of Guaynabo
$11/hr + Benefits and equipment is provided by Conduent
Conduent Business Services – Guaynabo, Puerto Rico
Would you enjoy being part of a team that makes a difference in people’s lives?
Do you love helping people solve complex problems and delivering solutions?
Join our Commercial Healthcare Solutions Team!
About the Pharmacy Call Center Advocate role
As a member of the Customer Experience team, you will assist customers with questions, inquiries, and issues. You will manage a steady volume of incoming calls from customers while navigating through multiple systems.
Our call center associates are members of a supportive team. Your excellent customer service and communication skills will help us create positive experiences for our customers and clients. Your punctuality and dependability are key to our client's success.
Document Review Work from Home $14.00/hr.
Hours of operation are 9:00 AM until 9:00 PM 7 days a week. A typical workweek is 5 days a week, 8 hours with one of the days being a Saturday or a Sunday.
Job Track Description:
Reviews applications to determine eligibility for a government program
Performs tasks based on established procedures.
General Profile
Entry-level position with limited requirements for licenses, training, and certifications.
Applies experience and skills to complete assigned work.
Problem Solving
Ability to problem-solve, self-guided.
Evaluates issues and solutions to provide the best outcome for the client and end-users.
Has limited opportunity to exercise discretion.
POSITION IS LOCATED IN CHARLOTTE, NC–
Job Description OPERATIONS SPECIFIC JOB DESCRIPTION: Purpose: Lead and manage all activities associated with the USAC Programs Call Center and Enrollment operations in order to meet and exceed contractual obligations to the client. **This is a “work-from-home” due to the Covid-19 Business environment… After Covid Restrictions are lifted, the position will be “in-office”*** Skills and Qualifications:
High School Diploma or GED Equivalent
Call Center/Customer Service Experience
Previous Supervisor or Manager experience preferred
Excellent communication skills
Hands-on employee development skills with a proven success record of coaching
Ability to drive results based on performance standards
Ability to analyze reporting
Technical proficiency in Microsoft applications.
virtual Healthcare Call Center Advocate
Afternoon – Evening shifts
Pay rate – $14.00/hr.
$15.00/hr after training and in production
Candidates must have high-speed internet
Would you enjoy being part of a team that makes a difference in people’s lives?
Do you love helping people solve complex problems and delivering solutions?
About the Healthcare Call Center Advocate role:
As a member of the Customer Experience team, you will assist customers with questions, inquiries, and issues. You will manage a steady volume of incoming calls from customers while navigating through multiple systems.
Our call center associates are members of a supportive team. Your excellent customer service and communication skills will help us create positive experiences for our customers and clients. Your punctuality and dependability are key to our client's success.
Customer Experience Associate IV Job Track Description:
Performs business support or technical work, using data organizing and coordination skills.
Performs tasks based on established procedures.
In some areas, requires vocational training, certifications, licensures, or equivalent experience.
General Profile Proficient in a range of operational processes through prior job-related experiences and training. Completes assignments and guides the work of peers and other team members. May work cross-functionally, in different areas when necessary.
Proposes improvements to processes and methods.
Works within established procedures and practices.
Functional Knowledge
Has developed skillset in a range of processes, procedures, and systems
Acts as a technical expert in an area.
Business Expertise
Understanding of how teams integrate and work best together to support the achievement of company goals
Impact Impacts own team and other teams whose work activities are closely
Impacts the end-user for a more efficient and pleasant experience.
Leadership
Serves as a team head and may allocate work.
May give subject matter guidance to junior team members.
Job Description
Pay: hard $12 possible bonuses after 90 days- compare with your state minimum wage for 2021- if your state min wage is more than 12 no need to continue with this position- apply to other openings with Conduent Schedule: 40 hours a week-schedules will fall between 8a-6p M-F CST, US RESIDENTS ONLY NOTE: This is a structured steady schedule- not flexible hours While you are clocked in, working virtually is NOT something that can be combined with watching TV, preparing meals, running errands, carpooling, doing household chores, providing pet care, elder care, or childcare virtual learning. Virtual workers with dependents must make arrangements for personal chores as if they were working in a conventional office location. This position Is Not a flexible job where employees can set their own hours. Schedules must be adhered to.
CALL CENTER SUPERVISORS / OPERATIONS SPECIFIC JOB DESCRIPTION:
Purpose: Lead and manage all activities associated with the USAC Programs Call Center and Enrollment operations in order to meet and exceed contractual obligations to the client.
***POSITIONS ARE LOCATED in ANY US location***
**These are “work-from-home positions”
Skills and Qualifications:
High School Diploma or GED Equivalent
Call Center/Customer Service Experience
Previous Supervisor or Manager experience preferred
Excellent communication skills
Hands-on employee development skills with a proven success record of coaching
Ability to drive results based on performance standards
Ability to analyze reporting
Technical proficiency in Microsoft applications
Spanish bi-lingual a plus for one of the positions.
Virtual Healthcare Call Center Advocate
Afternoon – Evening shifts
Pay rate – $14.00/hr.
$15.00/hr after training and in production
Candidates must have high-speed internet
Would you enjoy being part of a team that makes a difference in people’s lives?
Do you love helping people solve complex problems and delivering solutions?
About the Healthcare Call Center Advocate role:
As a member of the Customer Experience team, you will assist customers with questions, inquiries, and issues. You will manage a steady volume of incoming calls from customers while navigating through multiple systems.
Our call center associates are members of a supportive team. Your excellent customer service and communication skills will help us create positive experiences for our customers and clients. Your punctuality and dependability are key to our client's success.
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