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Concentrix work at home staff has been increasing service quality and lowering costs for clients since 2004. Team members with decades of remote worker expertise bring value to client programs and lead them. We hire WAH staff from across the continental U.S., Canada, and Europe especially those with at-home experience and aptitude. Our WAH solution combines the best-in-class thinking and leadership that is the Concentrix hallmark with an operational and technology approach that comes from our experienced pool of leaders and experts. Read employee reviews, salaries, and benefits here
No matter your background or your years of experience, getting started or establishing your career path might seem challenging, but often the answer is much simpler than you think. We are looking for customer service experts, sales and service representatives, and technical support representatives.
This role is the perfect opportunity for someone considering a career in customer services in industries such as automotive, banking and financial services, insurance, healthcare, technology, consumer electronics, media and communications, retail and e-commerce, travel and transportation, and energy and public sector.
WHAT WOULD YOU BRING TO OUR TEAM?
Your passion for doing good for other people will help you bond with your customers and your team. You will actively listen and troubleshoot to provide a great customer experience. Your attention to detail, ability to think outside the box, problem-solving are, critical thinking skills, excellent communication, and passion will help you excel in this role.
TO BECOME A PART OF OUR TEAM:
You must have a quiet, distraction-free location to work from in your residence.
You must possess a High School diploma or GED.
You may need to have your own PC (desktop or laptop only) and high-speed internet (satellite and wireless hotspots are not approved), both of which will be tested and retested as needed as part of the application process.
You will need to have a monitor or possibly dual monitors; The requirements vary by client and will be discussed prior to your start.
A smartphone is required for security verification. A landline may be required based on the position offered.
All positions may require the purchase of equipment such as, but not limited to, a headset, flash drive, and dual monitors. (They are not needed as part of the application process, so please do not purchase until we extend an offer to you)
We are looking for candidates that have great customer service skills, are computer and internet savvy, and are comfortable operating in several applications simultaneously.
We need you to be a “people person” who enjoys talking to and assisting others.
We prefer 7 days per week availability. Schedules vary and are discussed during the interview
We’re looking to hire an experienced Client Success Manager – we’re open to talking to newcomers with only 2 years of experience to veterans with 20+ years and anyone in-between! Ideally, you’ll be a member of our Cincinnati, Ohio-based team – but we are open to experienced candidates who live outside the area as well. You’ll be a part of our Client Success Management team, responsible for implementing and maintaining critical VOC survey programs, functioning as a key member of cross-functional teams, and building relationships with clients every day as you help them optimize their survey programs and fully leverage the power of customer feedback!
Your Role:
Design surveys
Oversee implementation of VOC programs
Manage multiple projects in a variety of industries
Interact directly with clients to discuss design, consult on actions to be taken, work through project details, discuss status updates, and assist with delivery of results
Interact closely with internal cross-functional, teams who support various program elements such as programming, sample management, analysis and real-time platform results.
Partner with our Sales and Executive teams to identify ways we can continue evolving our services and support and growing our client relationships.
No matter your background or your years of experience, getting started or establishing your career path might seem challenging, but often the answer is much simpler than you think. We are looking for customer service experts, sales and service representatives, and technical support representatives.
This role is the perfect opportunity for someone considering a career in customer services in industries such as automotive, banking and financial services, insurance, healthcare, technology, consumer electronics, media and communications, retail and e-commerce, travel and transportation, and energy and public sector.
Este puesto es la oportunidad perfecta para alguien que esté considerando una carrera en servicios al cliente en industrias como la automotriz, los servicios bancarios y financieros, los seguros, la atención médica, la tecnología, la electrónica de consumo, los medios y las comunicaciones, el comercio minorista y electrónico, los viajes y el transporte, y energía y sector público.
WHAT WOULD YOU BRING TO OUR TEAM?
Your passion for doing good for other people will help you bond with your customers and your team. You will actively listen and troubleshoot to provide a great customer experience. Your attention to detail, ability to think outside the box, problem-solving, critical thinking skills, excellent communication, and passion will help you excel in this role.
Su pasión por hacer el bien a otras personas lo ayudará a vincularse con sus clientes y su equipo. Escuchará activamente y solucionará problemas para brindar una excelente experiencia al cliente. Su atención a los detalles, la resolución de problemas, las habilidades de pensamiento crítico, la excelente comunicación y la pasión lo ayudarán a sobresalir en este rol.
TO BECOME A PART OF OUR TEAM:
<>·<>·You may need to have your own PC (desktop or laptop only) and high-speed internet (satellite and wireless hotspots are not approved), both of which will be tested and retested as needed as part of the application process.
You will need to have a monitor or possibly dual monitors; The requirements vary by client and will be discussed prior to your start.
A smartphone is required for security verification. A landline may be required based on the position offered.
All positions may require the purchase of equipment such as, but not limited to, a headset, flash drive, and dual monitors. (They are not needed as part of the application process, so please do not purchase until we extend an offer to you)
WHAT’S IN IT FOR YOU?
A diverse, global organization full of intelligent, friendly people to bounce ideas off, learn from, and grow with
Endless career opportunities and clear paths for career development
A competitive salary
Inclusive perks and benefits
Opportunity for monthly performance incentives
Work from the comfort of your home
WHAT YOU WANT MATTERS TO US
Think about making a checklist with all of the things that would make you feel good at work. Does your checklist have meeting new people on it? How about being recognized and rewarded for doing great things? Maybe you pictured a place where you could have all of these things while making a positive difference in people’s day. If so, Concentrix is a great place for you. Every day we spread positivity through others' lives through compassionate customer interactions and genuine problem solving with a human touch. Doing right by people is in our DNA because we believe a desire to be treated with care and respect is a universal part of the human experience. This philosophy drives everything we do and creates the framework for how we treat our customers and our staff.
No matter your background or your years of experience, getting started or establishing your career path might seem challenging, but often the answer is much simpler than you think. We are looking for sales experts.
This role is the perfect opportunity for someone considering a career in sales in industries such as automotive, banking and financial services, insurance, healthcare, technology, consumer electronics, media and communications, retail and e-commerce, travel and transportation, and the energy and public sector.
WHAT WOULD YOU BRING TO OUR TEAM?
Your passion for doing good for other people will help you bond with your customers and your team. You will actively listen provide a great customer sales experience. Your attention to detail, ability to think outside the box, problem-solving, critical thinking skills, excellent communication, and passion will help you excel in this role.
The following positions below were posted in Oct, -35 states, however; the need to fill the positions is are still open to applicants Click the link for our state for more.
WHAT’S IN IT FOR YOU?
A diverse, global organization full of intelligent, friendly people to bounce ideas off, learn from, and grow with
Endless career opportunities and clear paths for career development
A competitive salary
Inclusive perks and benefits
Opportunity for monthly performance incentives
Work from the comfort of your home
No matter your background or your years of experience, getting started or establishing your career path might seem challenging, but often the answer is much simpler than you think. We are looking for customer service experts, sales and service representatives, and technical support representatives.
This role is the perfect opportunity for someone considering a career in customer services in industries such as automotive, banking and financial services, insurance, healthcare, technology, consumer electronics, media and communications, retail and e-commerce, travel and transportation, and energy and public sector.
WHAT WOULD YOU BRING TO OUR TEAM?
Your passion for doing good for other people will help you bond with your customers and your team. You will actively listen and troubleshoot to provide a great customer experience. Your attention to detail, ability to think outside the box, problem-solving, critical thinking skills, excellent communication, and passion will help you excel in this role.
TO BECOME A PART OF OUR TEAM:
You must have a quiet, distraction-free location to work from in your residence.
You must possess a High School diploma or GED.
You may need to have your own PC (desktop or laptop only) and high-speed internet (satellite and wireless hotspots are not approved), both of which will be tested and retested as needed as part of the application process.
You will need to have a monitor or possibly dual monitors; The requirements vary by client and will be discussed prior to your start.
A smartphone is required for security verification. A landline may be required based on the position offered.
All positions may require the purchase of equipment such as, but not limited to, a headset, flash drive, and dual monitors. (They are not needed as part of the application process, so please do not purchase until we extend an offer to you)
We are looking for candidates that have great customer service skills, are computer and internet savvy, and are comfortable operating in several applications simultaneously.
We need you to be a “people person” who enjoys talking to and assisting others.
We prefer 7 days per week availability. Schedules vary and are discussed during the interview
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