Collage- provides all equipment Read company review here
We are 100% Remote can work from anywhere
As a 100% remote company, we are set up to provide the best possible environment for engineering. The fewer time developers spend dealing with cumbersome processes, inefficient systems, and commuting, the more time they have to solve problems and make an impact. We pass almost all of The Joel Test (fix only high-priority bugs before writing new code), use continuous deployment. (code goes straight to production after each merge), and are in the process of adopting mobx-state-tree with React. Strong engineering is a key part of our business strategy -- it lets us build best-in-class design tools faster than our larger competitors.
Benefits
· Highly competitive compensation package
· Benefits include comprehensive medical, dental, and vision insurance, and 401K with 4% company match
· A culture that promotes a healthy work-life balance including a flexible PTO plan
· This position is 100% remote
The Customer Learning Specialist
supports the creation of scalable learning experiences with an emphasis on product feature awareness and adoption
helps customers improve the way they work by reducing barriers to value
teaches our customers to be experts and champions of our brand and products
Duties and responsibilities
As the Customer Learning Specialist, you will:
Support the development and execution of customer learning opportunities for a growing user population, including:
Webinars
Learning Paths
How-to videos
Help Center article
Collaborate with subject matter experts in Product, Support, and Enablement teams to deliver timely and relevant content to our customers
Script virtual training webinars for our customers, helping them achieve their business objectives using our products, and deliver as needed
Partner with the Customer Learning Manager to develop learning material for new features, anticipating customer needs and proactively mitigating barriers to adoption
Collaborate on the creation of Learning Paths to support a Customer’s journey from beginning to advanced adoption of product features, based on their business objectives
Report on metrics such as CSAT, conversion, retention, and product adoption, as they relate to learning content consumption to the Customer Learning Manager
Qualifications
Our Customer Learning Specialist will have:
1+ years of experience in delivering training or instruction to live audiences
1+ years experience using screencast software to create compelling short-form training videos
1+ years experience using Zendesk or other Help Center software
Experience training users on software or technology
Exceptionally strong and engaging communication and presentation skills
Ability to break down complex projects into simple, digestible parts
Passionate about delivering a best-in-class customer experience
Growth mindset with an eagerness to continuously improve
Expertly manage projects from ideation through execution and evaluation
Embrace new challenges with confidence, curiosity, and an open mind
Customer-centric and passionate about making a difference
Able to think independently but also highly value collaborating with others
Eager to work cross-departmentally and with varied teams management levels
Focused on solving customer questions while helping Foreground reach its business objectives
PREFERRED BUT NOT REQUIRED
Experience in the professional photography industry.
Compensation, Benefits and Culture
Highly competitive compensation package
Benefits include comprehensive medical, dental, and vision insurance, and 401K with 4% company match
A culture that promotes a healthy work-life balance including a flexible PTO plan
This position is 100% remote and you can work from anywhere (subject to legal review.
Reporting to the VP of Product Marketing, Content, and CRM, you are creative, strategic, analytical, and detail-oriented. You have a strong track record to build and execute best-in-class go-to-market campaigns with strong communication, relationship building, and project management skills.
As an experienced and professional product marketer, you have proven experience partnering with product leaders and large cross-functional teams to bring products/services to life. You pride yourself in thinking like our consumers, and you have a track record for delivering insights-driven marketing plans that produce excellent business results. You are a skilled leader, passionate about people development, and successful at bringing leaders together to make key business decisions.
Duties and responsibilities
Oversee and develop pricing, positioning, messaging and business/campaign plans that deliver growth to the organization
Be accountable for a seamless end-to-end go-to-market execution. Work with Marketing, Product Management, UX/Creative, Customer Care, Training, PR, CRM, Legal, and Business Development to deliver a delightful customer experience that ensures a long-term relationship across the Foreground ecosystem.
Serve as a thought leader, elevating the marketing organization and sharing your point of view which is data-driven and backed with research and insights
Understand the landscape – be an expert on our competition and how they position themselves; be an expert on our customers, understanding who they are, what their motivations are and how we can best meet those needs
Ability to translate consumer insight and business strategies into great go to market strategies
Ability to manage and prioritize multiple projects simultaneously and lead a team to deliver strong results
Excellent verbal, written, visual/presentation, and interpersonal communication skills, as well as an effective communicator at all levels
Strong results and quant orientation, with a background in portfolio principles/SaaS pricing models/alternate business models
Strong analytical and problem-solving orientation with clear examples of using data actively for target setting, measurement, ROI analysis, and recommendations
Strong ability to forge and storytelling to cross-functional partnerships (sales, finance, product, billing)
Leads and influences effectively within the organization and build strong relationships to deliver outstanding results in a collaborative fashion with limited resources
Ability to prioritize and make strategic choices, specifically narrowing from a range of opportunities to highest impact near term levers
Excited by ambiguity and the unknown, not afraid of complexity and breaking problems down into smaller pieces to tackle, and an innovative mindset, ability to lead organization in the best path to learning fast with a strong bias for action/urgency
Qualifications
5-10+ years of Product Marketing or other directly transferable marketing experience
Demonstrated business ownership of a product or service with significant revenue
Operating autonomously to lead campaigns, go-to-market strategy, and initiatives
Clear and effective communication skills; able to make complex issues appear simple through concise and engaging communication style. Excel with presenting to executives
Excellence in considering end-to-end implications and presenting decisive, distilled recommendations, and managing through influence
Track and report on campaign impact and analyze program results to report on ROI
Writing well-articulated creative briefs, driving creative & messaging direction
Be key contributor for large scale strategic initiatives, and build the product’s 1-3 year strategic plan, and annual forecasts and product marketing plan
Build strong relationships with internal cross-functional partners including Channel Marketing, Sales, Finance, Analytics, Product, Marketing Ops as well as outside agencies and partners
Own the business outcomes (P&L) and communicate regular updates to leadership through ongoing forecasting, reporting and root cause analyses
Champion the voice of the customer and translate user insights into break-through creative and messaging and product requirements
Create project plans and lead cross-functional teams to execute go to market projects with excellence
Make go-forward recommendations and present and share learning and recommendations across the organization
Bachelor’s degree beneficial; MBA or higher degree preferred
Compensation, Benefits and Culture
Highly competitive compensation package
Benefits include comprehensive medical, dental, and vision insurance, and 401K with 4% company match
A culture that promotes a healthy work-life balance including a flexible PTO plan
This position is 100% remote and you can work from anywhere (subject to legal review)
Duties and responsibilities
Use data and insights to establish the customer outcomes and business opportunities to be achieved through creating and using new data and technology infrastructure.
Define and lead go-to-market program plans, with product, growth, organic, PR and customer service teams.
Ability to drive and execute integrated go-to-market programs across paid and owned marketing channels, as well as in-product experiences on the web.
Work with product, engineering, and data science teams to define the roadmaps and technical needs for the execution of new customer communication programs.
Perform as the central project manager for each communication program, identifying key team members, achieving agreement on your strategies and tactics, and identifying the goals and corresponding roadmaps to get the work done.
Execute against the go-to-market plans for each customer use-case on fast-paced timelines, navigating and resolving unforeseen hurdles and the complexities of large cross-functional projects.
You will drive business results and gain powerful insights and foundational lessons to inform ongoing infrastructure solutions. You are the ambassador of this work to partners and leadership.
Qualifications
2-5+ years in a product marketing role.
Outstanding cross-functional project manager. Can bring together disparate functions to get things done with an “own it” attitude, on large-scale, complex projects. You can recognize an opportunity and can execute against it.
Proven track record of working on marketing strategy for B2B and consumer-facing products from inception to launch.
Ability to deliver on multiple priorities against timelines.
Experience working closely with product, engineering, analytics, and business teams in a fast-paced technology company.
Experience defining and building net-new customer communications strategy programs from the ground up.
Strong strategic problem solver, with a hypothesis and data-driven approach.
The customer is obsessed. Ability to connect customer insights and data to drive customer communications strategies.
Ability to analyze opportunities, define objectives and drive desired outcomes.
Adaptable. The foreground is constantly testing, innovating, and exploring new opportunities. You're energized by a fast-paced environment and the potential to shift areas of focus if needed.
Compensation, Benefits, and Culture
Highly competitive compensation package
Benefits include comprehensive medical, dental, and vision insurance, and 401K with 4% company match
A culture that promotes a healthy work-life balance including a flexible PTO plan
This position is 100% remote and you can work from anywhere (subject to legal review).
Duties and responsibilities
Track competitive pricing for both physical and SaaS offerings
Set up and QA promotions - both direct to consumer and for photographers to consumer and photographer direct
Project management leadership owning the promotional strategy and implementation
Ensure we have regular reports and insights on impact of promotions on key business metrics such as top-line sales, profitability, LTV
Ensure line of site to conversion rates and conversion rate optimization opportunities are prioritized for each business
Drive strategy of how and when we use promotions to drive differentiation
Partner with finance paid advertising, content, CRM and sales ops, and other teams on quarterly and annual planning and tracking
Lead the development of communications for strategic business reviews with the executive team, weekly team meetings, and other business tracking documents
Build relationships across Foreground to promote joint goals
Manage multiple strategic and operational projects (e.g., market tracking, compliance, pricing) simultaneously typically using Asana to set milestones and deliver a seamless execution.
Qualifications
Lead: Work with cross-functional teams to deliver the strategy and go-to-market projects for each brand.
Communicate: You have strong written and verbal communication skills and are able to convey complex messages to multiple audiences.
Build: You can work well in an unstructured atmosphere and develop a process where it does not exist.
Problem Solve: You like diving into ambiguous problems. When given an important goal, you enjoy thinking about the milestones necessary to get there.
Reporting & Forecasting: Ability to understand and communicate the impact of promotions and pricing throughout the lifecycle of the customer.
Partner: You have experience partnering across a matrixed organization to help your team hit their goals and to provide clarity on progress to plan.
Experience
You have 6+ years of experience in promotions, pricing, strategy, or marketing
You have experience leading projects, working collaboratively, and delivering on results
You have SQL experience and can perform complex functions with Excel
Develop either alone or with partners the reports and forecasting tools to communicate to the organization.
Compensation, Benefits, and Culture
Highly competitive compensation package
Benefits include comprehensive medical, dental, and vision insurance, and 401K with 4% company match
A culture that promotes a healthy work-life balance including a flexible PTO plan
This position is 100% remote and you can work from anywhere (subject to legal review)
As a Content Manager, you report to the Sr. Content Producer. You’re passionate about digital content and communicating information in a creative and efficient way. You work with teams across Customer Experience and the rest of Foreground to bring our brand to life through clever digital content delivering adoption and engagement.
This role will drive content across our blog, landing pages, and be shared on our social channels. We are looking for a content marketer with strong writing skills, or an experienced editor with a background in content strategy. A seasoned journalist who can think like a marketer could thrive in this role.
Duties and responsibilities
Contribute to the development and creation of the overall messaging and content strategy to drive product understanding, growth, and adoption
Build and develop content including short-form content, landing pages, blogs, long-form articles, infographics, and white papers.
Ensure the content journey is completely connected and trackable across touchpoints
Ensure that copy, messaging, and assets are optimized using keywords and consistent product messages to deliver adoption and engagement
Create engaging, timely, and easily accessible content for our online audience to expand audience engagement and product adoption
Are an advocate for the team’s strategy, campaigns, and brand
Collaborate with our wider Foreground team to support new initiatives, using digital tools and techniques to validate research on where the opportunities are and how best to target them
Are a brand guardian. You create, maintain, and promote brand guidelines internally in Foreground and on our customer messaging to ensure it’s consistently applied
Manage projects from start to finish - manage intake, prioritization, collaboration, script, storyboard, budget, deadlines, optimal forms of media for projects, etc
Gather market research to identify and target different cohorts, constantly learning from and optimizing campaigns based on performance and your ideas on how to improve
Deliver monthly and quarterly reports, analysis and interpretation of data on key metrics, and deliver insights to be used for business decisions
Collaborate both inside and outside of the team, working with key influencers to effect change in projects and throughout the organization.
Qualifications
Minimum of 5 years of experience as a Content Strategist, Content Manager, Editor, or similar role
A portfolio of published work in a relevant field or industry
Knowledge of Content Management Systems, like WordPress, etc.
Exceptional written and verbal communication skills
Ability to work with designers and provide a brief
Excellent writing & editing skills in English
Basic understanding of HTML & web publishing
Familiarity with SEO guidelines and keyword research tools
Ability to work with Google Analytics and Google Suite products (Docs, Sheets, Slides) to track, organize and share data on key metrics.
Compensation, Benefits and Culture
Highly competitive compensation package
Benefits include comprehensive medical, dental, and vision insurance, and 401K with 4% company match
A culture that promotes a healthy work-life balance including a flexible PTO plan
This position is 100% remote and you can work from anywhere (subject to legal review, review.
As a Social Media Manager, you report to the Sr. Content Producer working within our marketing team, content, design and across product teams internally - you’ll lead our social media strategy - creating, managing and evaluating our output across all our social channels. Your leadership will define the value and voice of Foreground on the social landscape. Using our owned social channels in partnership with SEO, PR and influencers, you’ll be shaping our brands on the foundations of a social-first approach - resulting in growth and adoption of Foreground products and services.
Duties and responsibilities
Manage a daily content calendars and posting cadence
Lead brand voice and channel growth strategies
Liaise with Sr. Content Manager and copywriters, editors, and contributors to develop editorial calendars of dynamic social content
Day to day management and engagement on owned channels on Instagram, Facebook, Twitter (knowledge of Youtube and SEO copy is a plus)
Monitor wider social conversations, competitor landscape
Write/revise social copy and scripting for social assets (i.e. crafting Instagram Stories, short video assets, pulling GIFs, etc.)
Qualitative and quantitative social performance analysis for weekly CM reports and campaign wrap reports
Qualifications
5+ years in a social media or community content development role
Experience collaborating with community, partners, customers and team to deliver narrative-driven short and long-form content on social media, blogs and media platforms
Experience with Google Analytics and reporting tools
Willingness to learn what you don’t already know
Knowledge of the photography ecosystem, confident and professional tone
Experience working in a social media and/or community-building role
Excellent written and spoken communication skills in English
Ability to work remotely, autonomously and take initiatives
Experience using social media management tools (Hootsuite, Hubspot, Buffer)
Compensation, Benefits, and Culture
Highly competitive compensation package
Benefits include comprehensive medical, dental, and vision insurance, and 401K with 4% company match
A culture that promotes a healthy work-life balance including a flexible PTO plan
This position is 100% remote and you can work from anywhere (subject to legal review)
We are seeking a Product Marketing Manager to lead our marketing activities. You will be responsible for presenting our products in ways that will strengthen our brand and boost acquisition and adoption.
For this role, you will need to be a creative and quantitative thinker. You should be familiar with various product marketing techniques, like email campaigns and promotional pricing. Your goal will be to imagine campaigns that will position and promote our products to our existing and prospective customers.
You will work closely with the Director, Product, Marketing, and Customer Success to drive go-to-market strategies, including key positioning and messaging development and tactical channel plans, ensuring that customer-facing teams are always prepared and on-message.
You will also represent the customer's voice in product strategy discussions and decisions with the goal of building the right products for customers.
Duties and Responsibilities
Recommends new product/marketing features based on customer/ competitive/ market data and insights
Understands key factors influencing competitors and their strategy and recommends ways to create a competitive advantage
Possess and uses up-to-date knowledge in profession and industry
Leads the development of consumer insights through the utilization of a variety of tools
Incorporates research initiatives into consumer insights/actions
Identifies optimal positioning and customer communications
Knows what type of information customers need and develops programs/content to address needs
Formats data to influence others draws logical conclusions and makes recommendations
Conducts analysis to drive planning, testing, and brand plan optimization and business results
Proactively uses customer and competitive knowledge to assess and create business solutions
Identifies research objectives, appropriate tools and can interpret and apply the data; knows what and when to test.
Can build a forecast.
Champions ideas and initiatives to improve the financial performance of the brand
Initiates short and mid-term strategies, plans and tactics based on business dynamics
Proactively communicates key business issues and initiatives to team and management for buy-in
Focuses efforts on key factors that drive business
Owns the marketing plan and is accountable for business results
Other duties as assigned
Qualifications
As the Product Marketing Manager you will have:
5 years of recent e-commerce and SaaS related experience
3 years experience in a Product or Marketing role
Brings a deep understanding of the competitive landscape
Demonstrate exceptional analytical and communication skills, including excellent written and verbal communication skills
Experience in SEO, Marcom, pricing strategies, and buyer persona research
ROI tracking skills, ability to prove what is, or isn't, working
Interest or experience with photography and digital imaging industry
Broad marketing discipline and demonstrated ability to balance strategy and execution
Proven cross-functional leader, collaborator, and team play
Compensation, Benefits, and Culture
Highly competitive compensation package
Benefits include comprehensive medical, dental, and vision insurance, and 401K with 4% company match
A culture that promotes a healthy work-life balance including a flexible PTO plan
This position is 100% remote and you can work from anywhere (subject to legal review)
Comments