Based in St. Louis, MO, our focus on community-building and localized health coverage help address each member’s needs with health plans in all 50 states and a growing international presence.Tucson AZ ,FL, TX, IN
Today, Centene is a FORTUNE 50, multinational health solutions enterprise serving nearly 1 in 15 individuals across the nation. We offer specialty services in areas such as behavioral health, dental insurance, and pharmacy benefits management. Our local approach allows us to create jobs in local markets, stimulate economic growth, and address healthcare challenges specific to each state. Read employee reviews here
Benefits
$1,000 Sign-on Bonus
Competitive pay
Paid Time Off including paid holidays
Health insurance coverage for you and dependents
401(k) and stock purchase plans
Tuition reimbursement and best-in-class training and development
Where you’ll work:
Once work from home orders have been lifted will be required to work in the local Tucson, AZ office.
As part of our call center group, the member-focused support you deliver will make a difference and change the face of healthcare for Tucson. Are you ready to make an impact?
Our Comprehensive Benefits Package:
$1,000 Sign-on Bonus
Competitive pay
Paid Time Off including paid holidays
Health insurance coverage for you and dependents
401(k) and stock purchase plans
Tuition reimbursement and best-in-class training and development
Who You Are:
You are a highly collaborative, strategic risk-taker driven to make a difference and change the face of healthcare. You thrive in a supportive, result-oriented community and are committed to the relentless pursuit of continuous growth. Delivering patient-focused care while making a real impact is important to you – it is what sets you apart!
Who We Are:
We are revolutionizing the world of healthcare through digital transformation and building world-class healthcare solutions. Our high-caliber teams deliver relevant solutions at the local level and use collective innovation to turn visions into action and challenge what is possible.
We are an industry leader with a local focus and a global vision:
Listed on Fortune magazine’s World’s Most Admired Companies List for 2nd consecutive year
National footprint across all 50 states, serving 1 in 15 individuals in the U.S.
Recognized as one of the Best Places to Work by the Human Rights Campaign Foundation
What You’ll Do:
Respond to customer inquiries via telephone and written correspondence in a timely and appropriate manner
Respond to telephone or written correspondence inquiries from members and/or providers within established timeframes utilizing current reference materials and available resources
Provide assistance to members and/or providers regarding website registration and navigation
Document all activities for quality and metrics reporting through the Customer Relationship Management (CRM) application
The process was written customer correspondence and provide the appropriate level of timely follow-up
May coordinate member transportation and make referrals to other departments as appropriate
Maintain performance and quality standards based on established call center metrics including turn-around times
Ensure pharmacy orders and invoices are distributed appropriately to patients and physicians; input patient information into Customer Relationship Management application (CRM) and manage patient billing services
Research and identify any processing inaccuracies in claim payments and route to the appropriate site operations team for claim adjustment
Identify any trends related to incoming or outgoing calls that may provide policy or process improvements to support excellent customer service, quality improvement, and call reduction
What You’ll Need:
High school diploma or equivalent
1+ years of call center customer service experience required
Customer Service experience in the healthcare or insurance industry is strongly preferred
Education/Experience:
High school diploma or equivalent. 1+ years of call center customer service experience, or 2+ years of customer service experience, preferably in a healthcare or insurance environment. Bilingual (Spanish) preferred, but not required.
Customer Service Representative Tempe, Arizona, US
Where you’ll work:
Once work from home orders have been lifted will be required to work in the local Tucson, AZ office.
As part of our call center group, the member-focused support you deliver will make a difference and change the face of healthcare for Tucson. Are you ready to make an impact?
Our Comprehensive Benefits Package:
$1,000 Sign-on Bonus
Competitive pay
Paid Time Off including paid holidays
Health insurance coverage for you and dependents
401(k) and stock purchase plans
Tuition reimbursement and best-in-class training and development
Who You Are:
You are a highly collaborative, strategic risk-taker driven to make a difference and change the face of healthcare. You thrive in a supportive, result-oriented community and are committed to the relentless pursuit of continuous growth. Delivering patient-focused care while making a real impact is important to you – it is what sets you apart!
Who We Are:
We are revolutionizing the world of healthcare through digital transformation and building world-class healthcare solutions. Our high-caliber teams deliver relevant solutions at the local level and use collective innovation to turn visions into action and challenge what is possible.
We are an industry leader with a local focus and a global vision:
Listed on Fortune magazine’s World’s Most Admired Companies List for 2nd consecutive year
National footprint across all 50 states, serving 1 in 15 individuals in the U.S.
Recognized as one of the Best Places to Work by the Human Rights Campaign Foundation
What You’ll Do:
Respond to customer inquiries via telephone and written correspondence in a timely and appropriate manner
Respond to telephone or written correspondence inquiries from members and/or providers within established timeframes utilizing current reference materials and available resources
Provide assistance to members and/or providers regarding website registration and navigation
Document all activities for quality and metrics reporting through the Customer Relationship Management (CRM) application
The process was written customer correspondence and provide the appropriate level of timely follow-up
May coordinate member transportation and make referrals to other departments as appropriate
Maintain performance and quality standards based on established call center metrics including turn-around times
Ensure pharmacy orders and invoices are distributed appropriately to patients and physicians; input patient information into Customer Relationship Management application (CRM) and manage patient billing services
Research and identify any processing inaccuracies in claim payments and route to the appropriate site operations team for claim adjustment
Identify any trends related to incoming or outgoing calls that may provide policy or process improvements to support excellent customer service, quality improvement, and call reduction
What You’ll Need:
High school diploma or equivalent
1+ years of call center customer service experience required
Customer Service experience in the healthcare or insurance industry is strongly preferred
Education/Experience:
High school diploma or equivalent. 1+ years of call center customer service experience, or 2+ years of customer service experience, preferably in a healthcare or insurance environment. Bilingual (Spanish) preferred, but not required.
1,000 Sign-on Bonus: Orlando, Florida, US
Make an impact: Our mission is to deliver world-class healthcare solutions to our communities every day. We need people driven to make a difference and ready to make an impact. People like you.
We are Centene Corporation, and we are working to transform the health of our communities, one person at a time. At Centene Corporation, you can take advantage of best-in-class technology and learning platforms, as well as flexible work solutions designed to meet the needs of our teammates and our members.
Where you’ll work:
Once work from home orders have been lifted will be required to work in the local Orlando, FL office.
As part of our call center group, the member-focused support you deliver will make a difference and change the face of healthcare for Orlando. Are you ready to make an impact?
Our Comprehensive Benefits Package:
$1,000 Sign-on Bonus
Competitive pay
Paid Time Off including paid holidays
Health insurance coverage for you and dependents
401(k) and stock purchase plans
Tuition reimbursement and best-in-class training and development
Who You Are:
You are a highly collaborative, strategic risk-taker driven to make a difference and change the face of healthcare. You thrive in a supportive, result-oriented community and are committed to the relentless pursuit of continuous growth. Delivering patient-focused care while making a real impact is important to you – it is what sets you apart!
Who We Are:
We are revolutionizing the world of healthcare through digital transformation and building world-class healthcare solutions. Our high-caliber teams deliver relevant solutions at the local level and use collective innovation to turn visions into action and challenge what is possible.
We are an industry leader with a local focus and a global vision:
Listed on Fortune magazine’s World’s Most Admired Companies List for 2nd consecutive year
National footprint across all 50 states, serving 1 in 15 individuals in the U.S.
Recognized as one of the Best Places to Work by the Human Rights Campaign Foundation
What You’ll Do:
Respond to customer inquiries via telephone and written correspondence in a timely and appropriate manner
Respond to telephone or written correspondence inquiries from members and/or providers within established timeframes utilizing current reference materials and available resources
Provide assistance to members and/or providers regarding website registration and navigation
Document all activities for quality and metrics reporting through the Customer Relationship Management (CRM) application
The process was written customer correspondence and provide the appropriate level of timely follow-up
May coordinate member transportation and make referrals to other departments as appropriate
Maintain performance and quality standards based on established call center metrics including turn-around times
Ensure pharmacy orders and invoices are distributed appropriately to patients and physicians; input patient information into Customer Relationship Management application (CRM) and manage patient billing services
Research and identify any processing inaccuracies in claim payments and route to the appropriate site operations team for claim adjustment
Identify any trends related to incoming or outgoing calls that may provide policy or process improvements to support excellent customer service, quality improvement, and call reduction.
$1,000 Sign-on Bonus, San Antonio, Texas, US
Where you’ll work:
Once work from home orders have been lifted will be required to work in the local San Antonio, TX office.
As part of our call center group, the member-focused support you deliver will make a difference and change the face of healthcare for San Antonio. Are you ready to make an impact?
Our Comprehensive Benefits Package:
$1,000 Sign-on Bonus
Competitive pay
Paid Time Off including paid holidays
Health insurance coverage for you and dependents
401(k) and stock purchase plans
Tuition reimbursement and best-in-class training and development
Who You Are:
You are a highly collaborative, strategic risk-taker driven to make a difference and change the face of healthcare. You thrive in a supportive, result-oriented community and are committed to the relentless pursuit of continuous growth. Delivering patient-focused care while making a real impact is important to you – it is what sets you apart!
Who We Are:
We are revolutionizing the world of healthcare through digital transformation and building world-class healthcare solutions. Our high-caliber teams deliver relevant solutions at the local level and use collective innovation to turn visions into action and challenge what is possible.
We are an industry leader with a local focus and a global vision:
Listed on Fortune magazine’s World’s Most Admired Companies List for 2nd consecutive year
National footprint across all 50 states, serving 1 in 15 individuals in the U.S.
Recognized as one of the Best Places to Work by the Human Rights Campaign Foundation
What You’ll Do:
Respond to customer inquiries via telephone and written correspondence in a timely and appropriate manner
Respond to telephone or written correspondence inquiries from members and/or providers within established timeframes utilizing current reference materials and available resources
Provide assistance to members and/or providers regarding website registration and navigation
Document all activities for quality and metrics reporting through the Customer Relationship Management (CRM) application
The process was written customer correspondence and provide the appropriate level of timely follow-up
May coordinate member transportation and make referrals to other departments as appropriate
Maintain performance and quality standards based on established call center metrics including turn-around times
Ensure pharmacy orders and invoices are distributed appropriately to patients and physicians; input patient information into Customer Relationship Management application (CRM) and manage patient billing services
Research and identify any processing inaccuracies in claim payments and route to the appropriate site operations team for claim adjustment
Identify any trends related to incoming or outgoing calls that may provide policy or process improvements to support excellent customer service, quality improvement, and call reduction
What You’ll Need:
High school diploma or equivalent.
1+ years of call center customer service experience required.
An Associate’s degree may be substituted for call center/customer service experience.
Customer Service experience in the healthcare or insurance industry is strongly preferred.
$2,000 Sign-on Bonus Bilingual (English/Burmese)- Plainfield, Indiana, US
We have Managed Health Services Indiana, a Centene Company, and we are working to transform the health of our communities, one person at a time. At Managed Health Services Indiana, you can take advantage of best-in-class technology and learning platforms, as well as flexible work solutions designed to meet the needs of our teammates and our members.
Where you’ll work:
Once work from home orders have been lifted will be required to work in the local Plainfield, IN office.
As part of our call center group, the member-focused support you deliver will make a difference and change the face of healthcare for Indiana. Are you ready to make an impact?
Our Comprehensive Benefits Package:
Competitive pay
Paid Time Off including paid holidays
Health insurance coverage for you and dependents
401(k) and stock purchase plans
Tuition reimbursement and best-in-class training and development
Who You Are:
You are a highly collaborative, strategic risk-taker driven to make a difference and change the face of healthcare. You thrive in a supportive, result-oriented community and are committed to the relentless pursuit of continuous growth. Delivering patient-focused care while making a real impact is important to you – it is what sets you apart!
Who We Are:
We are revolutionizing the world of healthcare through digital transformation and building world-class healthcare solutions. Our high-caliber teams deliver relevant solutions at the local level and use collective innovation to turn visions into action and challenge what is possible.
We are an industry leader with a local focus and a global vision:
Listed on Fortune magazine’s World’s Most Admired Companies List for 2nd consecutive year
National footprint across all 50 states, serving 1 in 15 individuals in the U.S.
Recognized as one of the Best Places to Work by the Human Rights Campaign Foundation
What You’ll Do:
Respond to customer inquiries via telephone and written correspondence in a timely and appropriate manner
Respond to telephone or written correspondence inquiries from members and/or providers within established timeframes utilizing current reference materials and available resources
Provide assistance to members and/or providers regarding website registration and navigation
Document all activities for quality and metrics reporting through the Customer Relationship Management (CRM) application
The process was written customer correspondence and provide the appropriate level of timely follow-up
May coordinate member transportation and make referrals to other departments as appropriate
Maintain performance and quality standards based on established call center metrics including turn-around times
Ensure pharmacy orders and invoices are distributed appropriately to patients and physicians; input patient information into Customer Relationship Management application (CRM) and manage patient billing services
Research and identify any processing inaccuracies in claim payments and route to the appropriate site operations team for claim adjustment
Identify any trends related to incoming or outgoing calls that may provide policy or process improvements to support excellent customer service, quality improvement, and call reduction
What You’ll Need:
High school diploma or equivalent.
1+ years of call center customer service experience, or 2+ years of customer service experience preferably in a healthcare or insurance environment.
Bilingual (English/Burmese) required.
$2,000 Sign-on Bonus Bilingual (English/SpanishPlainfield, Indiana, US
Where you’ll work:
Once work from home orders have been lifted will be required to work in the local Plainfield, IN office.
As part of our call center group, the member-focused support you deliver will make a difference and change the face of healthcare for Indiana. Are you ready to make an impact?
Our Comprehensive Benefits Package:
Competitive pay
Paid Time Off including paid holidays
Health insurance coverage for you and dependents
401(k) and stock purchase plans
Tuition reimbursement and best-in-class training and development
Who You Are:
You are a highly collaborative, strategic risk-taker driven to make a difference and change the face of healthcare. You thrive in a supportive, result-oriented community and are committed to the relentless pursuit of continuous growth. Delivering patient-focused care while making a real impact is important to you – it is what sets you apart!
Who We Are:
We are revolutionizing the world of healthcare through digital transformation and building world-class healthcare solutions. Our high-caliber teams deliver relevant solutions at the local level and use collective innovation to turn visions into action and challenge what is possible.
We are an industry leader with a local focus and a global vision:
Listed on Fortune magazine’s World’s Most Admired Companies List for 2nd consecutive year
National footprint across all 50 states, serving 1 in 15 individuals in the U.S.
Recognized as one of the Best Places to Work by the Human Rights Campaign Foundation
What You’ll Do:
Respond to customer inquiries via telephone and written correspondence in a timely and appropriate manner
Respond to telephone or written correspondence inquiries from members and/or providers within established timeframes utilizing current reference materials and available resources
Provide assistance to members and/or providers regarding website registration and navigation
Document all activities for quality and metrics reporting through the Customer Relationship Management (CRM) application
The process was written customer correspondence and provide the appropriate level of timely follow-up
May coordinate member transportation and make referrals to other departments as appropriate
Maintain performance and quality standards based on established call center metrics including turn-around times
Ensure pharmacy orders and invoices are distributed appropriately to patients and physicians; input patient information into Customer Relationship Management application (CRM) and manage patient billing services
Research and identify any processing inaccuracies in claim payments and route to the appropriate site operations team for claim adjustment
Identify any trends related to incoming or outgoing calls that may provide policy or process improvements to support excellent customer service, quality improvement, and call reduction
What You’ll Need:
High school diploma or equivalent.
1+ years of call center customer service experience, or 2+ years of customer service experience preferably in a healthcare or insurance environment.
Bilingual (English/Spanish) required.
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