At Carenet, our people are our most important asset. We value our team members and their contributions and are dedicated to providing a workplace that is professionally challenging, and personally rewarding with a good measure of fun added into the mix. We are proud to provide career paths and development opportunities for members of our team.
We love to bring people onto our team who are committed to great customer experiences, are reliable, compassionate, and above all, maintain a high level of passion for helping others. If this sounds like you – apply for one of our open positions today!
looking for a position that is challenging will keep your clinical skills sharp, but being doing so from the comfort of home
Compassion-driven, self-motivated, high-performing registered nurse
Your critical thinking and clinical skills are top-notch
Ready for a fast-paced position where you interact with patients through innovative channels, while keeping your clinical abilities sharp
Want to work for an organization poised for unprecedented growth—that offers work-from-home options
Then we should talk.
Requirements for Registered Nurse (RN)
A min of Three(3) years as a Registered Nurse with recent direct TeleHealthpatient care experience; Five(5) years preferred in a high acuity level i.e. ICU, CC, ER, and or Tele - Health, Telephonic Triage.
Must currently reside and have a Multi-State unrestricted RN license in one of the following states: AL, AR, CO, FL, GA, IA, ID, IN, KS, KY, LA, ME, MS, MO, MT, NE, NM, NC, ND, NH, OK, SC, SD, TN, TX, VA, WI, WY
Ability to become licensed in additional states as required
Minimum of an associate's degree from a two-year technical college or technical school, or diploma nursing program; Bachelor's degree preferred
Additional information for Registered Nurse
Full-time positions available (40 hours per week)
Your schedule will include at least four weekend days per month. Differential pay may be earned for certain shifts.
Training is 2-3 weeks, with the first two weeks being Monday-Friday 10:00 AM-6 PM CST. 100% Attendance is required. Training is done in a virtual, interactive classroom setting.
For work-from-home positions, your home office must meet certain certification requirements that would be explained to you during the interview process.
Responsibilities for Telehealth Registered Nurse (RN)
Work independently to make clinical decisions on routine patient care matters (at your license level)
Provide patient-focused care and guidance on the phone or online, including accurately assessing needs, delivering or directing to the appropriate level of care, identifying potential health problems, and influencing people to make better health decisions
Communicate with our organization's clients as needed and other team members - verbally and digitally
Monitor your own performance with dashboard metrics and look for ways to improve
Participate in coaching sessions to improve performance
Document all patient/member interactions via management software
Benefits for Telehealth Registered Nurse (RN)
Full-time RNs receive:
Medical, Dental, and Vision insurance
Paid time off (PTO)
401K
Life Insurance
For eight consecutive years, Inc. Magazine has named Carenet as one of America’s fastest-growing private companies. You may not know our name, but odds are, we have connected with you or someone you know as a trusted, behind-the-scenes partner for our clients. Qualifications
Licenses & Certifications Required Compact State - ALL Registered Nurse
Why Carenet?
At Carenet Health, we believe the day has come for a new kind of healthcare engagement. One that helps consumers, payers, providers—the entire health and wellness ecosystem—replace complexity for understanding. Swap frustration for trust. And ensure that care, support and guidance are closely aligned to what each consumer needs when they need it.
That’s why, as a 24/7/365 provider of healthcare engagement, clinical support, telehealth, and advocacy solutions, we’re proud to lead a consumer engagement breakthrough.
By bringing together data, technology, talented team members, and unique engagement models, we’re delivering hyper-personalized consumer experiences that meet or exceed those outside of the healthcare industry.
We continue to develop our team members, and over half of our positions are filled by promoting our Team Members from within.
This is how we will make healthcare better. We call it: Engaging. For the better.
So what does my career look like as a Training Team Leader?
Do you lead by example? You will be responsible for training and developing our New Hires in one of the most important parts of their Carenet journey. This time is crucial in molding them into the Team Members who deliver that same market-leading performance we mentioned before.
Qualifications
Education/Experience: High School Diploma or General Education Degree (GED) and minimum of one (1)year related clinical experience in medical office/clinic, institutional setting, and/or telephonic customer service environment required. Experience with Health Insurance and Managed Care concepts is preferred. Training and/or supervisory experience helpful.
Language Ability: Ability to read, analyze, and interpret company software, guidelines, health references, professional journals, technical procedures, or governmental regulations. Ability to effectively present information and respond to questions.
Math Ability: Ability to calculate figures and amounts. Ability to apply concepts of basic algebra.
Technical skills: Word Processing, Spreadsheets, E-mail, database software, and Internet software. Ability to handle multiple line phones and applications.
Presentation skills and content development are a plus.
Certificates and Licenses: None
Supervisory Responsibilities: No.
Qualifications
Education Required High School or better.
Job Details
Description
If you enjoy working in multiple aspects of healthcare, this may be the opportunity for you.
We are looking for individuals to handle various areas of insurance verification, authorizations, and referrals.
The right candidate will work with providers and facilities to seek and obtain clinical information and communicate benefit determinations back to the providers.
Lots of customer service, inbound and outbound calls along with documentation and collaboration with other departments.
We have openings for overnights and mid-afternoon schedules (starting at 2 pm).
Our full-time team members are eligible to participate in our full benefits package, including health, dental, and vision insurance and 401K Retirement plan. All full-time Carenet team members are eligible for Paid Time Off (PTO), paid training, professional development, and awesome coworkers, while doing a job that just makes you feel good inside!
If this sounds like you, please read on to see if your computer, Internet, and peripherals meet the job requirements. We also are on-site allowing pick-up of our equipment on site in San Antonio, Texas, and Albuquerque, New Mexico.
Computer TypeWindows 10 x 64 (Home/Pro/Enterprise) Intel or AMD PCNOT MAC OR TABLETRAM8.0 GB installed memory processor Speed1.8 GHz or 1800 MGHzHard Drive30 GB free on C: drive USB Ports3 free or more. One for the headsetMonitors2 (Two) Monitors Needed, 20”-22” inches or larger measured diagonally (Supporting a resolution of 1920 x 1080, with a 32-bit display adapter)SoundVoIP Business class USB Headset that supports Skype and/or CiscoEthernet PortBuilt-in Ethernet connection finds your computer’s specs, go to your System screen and select “About” on the left-hand menu (on most computers). Please print the answers as this information will be required during the application process.
Wi-Fi cannot be used. You will need an Ethernet cable connecting the modem to the computer to test the results for the internet speed. Must be a minimum of 20 Mbps download speed and a minimum of 10 Mbps for upload speed. To test, go to speedtest.net
Cell Phone (Requires unlimited minutes)
If you’re ready to begin your career with Carenet Healthcare and meet the minimum requirements, then we can’t wait to meet you. Apply now!
Job Details
Description
Carenet Healthcare Services is proud to open new paths to health for millions of people each year as we guide them to be more informed about their healthcare options, more engaged in their wellness, and more educated about healthcare costs they may face.
As a Medical Office Scheduler (aka Patient Service Care Representative), you’ll be joining a team of talented and compassionate customer service professionals who are helping to improve healthcare– one call at a time. You’ll feel proud of the work you do, knowing you’re helping others in a profound way.
The Medical Office Scheduler is responsible for providing excellent patient service care via telephone, maintaining the patient database, and scheduling appointments.
Training is for approximately 4-5 weeks and 100% attendance is required for the entire training period (meaning no appointments or vacations). Following training, flexible work schedules are available with work on Mondays required. This is a training and work from home position utilizing Zoom.
Some of the things you'll be doing:
Provides exceptional customer via telephone in a high call volume setting
Scheduling appointments and arranging for transportation
Inputting data into both Carenet and EMR (Electronic Medical Records) databases - keeping critical medical information available and accurate to ensure patients receive the best possible care
Contacting health plans and verifying patient insurance information
Education
High School Diploma or General Education Degree (GED) required
Skills & Experience
Must have strong computer skills; capable of toggling between 6, 8 or even 10 programs
Ability to key a MINIMUM of 40 words per minute
Must have at least 1-year medical office or hospital scheduling or 1-year medical clerical experience
Recent experience with Electronic Medical records (EMR) system experience is a big plus
Bilingual candidates may be eligible for a language differential to base pay
This is a work-from-home position where you will need your, own computer and a quiet workspace. The following specifications are necessary:
Needs to meet all the specifications. To test your computer: First open the Run window, press Windows key + R. Type msinfo32 and click the OK button. This will give you the specs for your computer.
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