If you are looking for a Work from home Temp position. It's a great time to from customer service in healthcare positions. This would be a great opportunity for those who have little Work are home experience. The pay for each position is Potential pay for this position ranges from $16.15/hr - $20.96/hr based on location, experience, and skills. Prime provides all equipment, full-time schedules, Paid 8-week training.CPhT certification is a must,
Eagan, MN Orlando, FL, Columbia, SC Indianapolis, IN Gulfport, MS Albuquerque, NM Overland Park, KS Little Rock, AR Nashville, TN
Prime Therapeutics' mission is to make health care work better by helping people get the medicine they need to feel better and live well. If you have a passion for helping others and an interest in the health care industry, we want to talk to you about our opportunity! your working schedule.
(starting pay range $17.15-$17.65/hr)Eagan, MN
As a Seasonal Member Service Specialist, you would be responsible for interacting with Prime members, pharmacies, and doctors’ offices by providing support and assistance with order processing and general account benefit inquiries. This opportunity will help build your customer service skills and knowledge for a career in healthcare. Please note that this position is remote while seasonal. If you are eligible and accept to transition into a permanent employee, you may be expected to attend our headquarters in Eagan, MN for
Responsibilities
Receive incoming calls or emails from members, pharmacies, doctor’s offices about requests for information on medication and benefits
Investigate and resolve member inquiries in a timely manner or escalate to an appropriate team member
Adhere to and reinforce Prime and departmental standard operating procedures and training guidelines specific to HIPAA
Other duties as assigned
Minimum Qualifications
High School Diploma or GED is required
1 year of customer service experience
Must be eligible to work in the United States without the need for a work visa or residency sponsorship.
(starting pay range $17.15-$17.65/hr)
ResponsibilitiesOrlando, FL
Receive incoming calls or emails from members, pharmacies, doctor’s offices about requests for information on medication and benefits
Investigate and resolve member inquiries in a timely manner or escalate to an appropriate team member
Adhere to and reinforce Prime and departmental standard operating procedures and training guidelines specific to HIPAA
Other duties as assigned
Minimum Qualifications
High School Diploma or GED is required
1 year of customer service experience
Must be eligible to work in the United States without need for a work visa or residency sponsorship
Additional Qualifications
Has suitable home office (i.e. chair, desk, internet, etc.) that meet Prime required standards (if work from home position)
Strong PC skills with the ability to navigate multiple software systems simultaneously
Strong communication skills with a focus on professional demeanor and empathy
Ability to multitask
Detail-oriented.
(starting pay range $16.19-$16.65/hr) Work anywhere
Responsibilities
Receive incoming calls or emails from members, pharmacies, doctor’s offices about requests for information on medication and benefits
Investigate and resolve member inquiries in a timely manner or escalate to an appropriate team member
Adhere to and reinforce Prime and departmental standard operating procedures and training guidelines specific to HIPAA
Other duties as assigned
Minimum Qualifications
High School Diploma or GED is required
1 year of customer service experience
Must be eligible to work in the United States without need for a work visa or residency sponsorship
Additional Qualifications
Has suitable home office (i.e. chair, desk, internet, etc.) that meet Prime required standards (if work from home position)
Strong PC skills with the ability to navigate multiple software systems simultaneously
Strong communication skills with a focus on professional demeanor and empathy
Ability to multitask
Detail-oriented
Preferred Qualifications
Contact Center experience
Some college coursework
CPhT certification
Fluency in another language (Spanish)
Pharmacy Benefit Management or other Healthcare experience
Work from home (remote) experience (where applicable)
Minimum Physical Job Requirements
Ability to sit 6 or more hours per day
Occasionally required to stand, walk and stoop, kneel, and crouch
Ability to work a flexible schedule including evenings, weekends, holidays, overtime
Ability to work with a set, pre-determined break, and lunch schedule.
The following list is the same job ios different locations. Click the link for each to learn more
(starting pay range $17.15-$17.65/hr)Dallas, TX
(starting pay range $16.19-$16.65/hr)Columbus, OH
(starting pay range $16.19-$16.65/hr)Columbia, SC
(starting pay range $16.19-$16.65/ Indianapolis, IN
(starting pay range $16.19-$16.65/hr)Gulfport, MS
(starting pay range $16.19-$16.65/hr) Albuquerque, NM
(starting pay range $16.19-$16.65/hr)Overland Park, KS
(starting pay range $16.19-$16.65/hr)Little Rock, AR
(starting pay range $16.19-$16.65/hr)Nashville, TN
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