Now Accepting applications from the following states: AL, AK, AR, AZ, CO, FL, GA, ID, IN, IA, KS, KN, LA, MI, MO, MS, MT, NE, NM, NC, ND, OH, OK, SC, SD, TN, TX, UT, VT, VA, WV, WI, and WY.
About Asurion_ read employee reviews here
We are an all-in-one solution for all things tech — to keep our customers worry-free when life happens. We’re here to set up the latest addition to your connected home, repair or replace damaged devices and even show you something new about the tech you love — no matter the device, the network, or the platform. With Asurion, you can protect, connect and enjoy all your tech — making your life a little easier and a lot more amazing.
- PPX - $3,000 Sign-on Bonus
As a Work at Home Technical Support and Sales Representative, you will provide exceptional customer and technical support on the phone or via messages through our website, chat, and/or e-mail, in a prompt, courteous, and efficient manner. After assessing the customer's concerns, you will then identify and arrange solutions.
The average pay rate is $21 - $31 per hour.
On the Pay Per Experience compensation model, our team members average approximately 15% more than their hourly pay peers with the potential follow-up for much more. On average our Pay Per Experience team members make $21 per hour.
Up until now, this compensation plan was only available to tenured employees, for the first time ever we are offering this compensation plan to new hires in upcoming Work at Home classes.
During training and ramp to proficiency (approximately 90 days), compensation will be hourly at Nineteen Dollars per hour, this is also the pay rate for ‘nonproductive’ times like coaching sessions and follow-up training. After 90 days you will be compensated per experience. $3K Sign On Bonus as long as you start by 8/31. $1K paid after 30 days, $1K paid after 60 days & $1K paid after 180 days.
You will explain device capabilities and other product offerings. You will engage with the customer to understand their technology and sell protection/tech support solutions.
You will be responsible for selling our Connected Home product and other offerings to customers on every call. You will engage with the customer to understand their technology and sell protection/tech support solutions. You will Serve, Solve and Sell!
Technical Support and Sales Representatives have a passion for selling services & solving problems!
Asurion offers an exciting new compensation plan called Pay Per Experience. Under this plan, our team members are paid for every interaction they have with a customer versus a traditional hourly pay model.
MINIMUM REQUIREMENTS
Skills/knowledge: Have a working knowledge (or the ability to learn) of multiple hardware platforms and operating systems, including Windows, Android, Blackberry OS, Apple iOS, wireless technology, wireless equipment, and applications. Be able to handle multiple priorities, work in a fast environment, and manage time effectively. Be a strong communicator, with an emphasis on effective listening and empathizing with customers. Must be able to understand, identify, and sell new products and solutions based on customer needs. Must be able to pass a hiring assessment, covering soft skill scenario modeling, business decisions, and product knowledge. Must be self-disciplined and work without close supervision.
Experience/education:
6 months of sales experience required.
1-year of customer service experience (call center preferred).
Bilingual skills are a plus.
Work environment:
Brick/Mortar locations - Requires working indoors in environmentally controlled conditions. Regularly requires working with others and sharing workspaces. The noise level in the Call Center is that of an office environment and will rise significantly during peak hours.
Work at Home locations –
Required that employees work in a distraction-free workplace and is ergonomically set to meet the company’s standards
Must meet minimum internet speed requirements: 10 Mbps download speed / 5 Mbps upload speed
Must have a hard-wired internet connection (Wifi or Hotspots are not allowed)
Additional requirements:
Training - Routine training classes are required and/or offered during the employee lifecycle. Training may consist of classroom and/or Computer-based training (CBT)
Schedules – Must be flexible to work all shifts as required (evenings, weekends, and holidays)
Pay- Hourly pay during training/residency (approximately first 90 days) and then employees will transition to our pay per experience model.
Attendance – Regular and reliable attendance is required
Overview
Our team of Sales & Tech Experts has a great passion for technology and connecting customers to products that enhance their everyday lives through exceptional customer support and technical expertise. We sell solutions-based products and services by building authentic connections with customers that drive long-lasting relationships. This results in exclusive memberships to our products and services.
Pay starts at $19.00 per hour with up to $20 incentive per sale
Accepting candidates in these states: CO, AZ, SD, KS, OK, TX, MO, AR, LA, MS, IN, KY, TN, AL, VA, NC, SC, GA, FL
What you will do
Engage customers through inbound calls
Assist customers with joining Asurion products through our subscription-based products
Sell personalized product solutions that meet customer needs
Connect customers with our services and products to help them get the most from their technology
Resolve customer issues by troubleshooting technical support
Expand your knowledge of Asurion’s products and culture
Deliver world-class customer service
Demonstrate Asurion’s Core Values in all interactions
Qualifications:
What you need to be successful
A passion for selling services & solving problems
A love for people and the devices that enrich their lives
One or more years of customer service/retail sales experience preferred
Reliable and flexible when it comes to dealing with difficult situations
The ability to quickly adapt in an ever-changing fast-paced environment
Motivated to meet and exceed evolving key performance objectives
You are a good fit if you have
Six months experience with product service support or electronics troubleshooting
Knowledge of mobile devices and operating systems
Prior experience in a sales environment
High School diploma or equivalent preferred
Strong oral and written communication skills
Strong teamwork and collaboration skills
Basic knowledge of Microsoft Office
We take care of you
Competitive and incentive-based pay
Benefits including health, dental, and vision
Retirement Savings Plan
Paid time off
Tuition reimbursement program
Ongoing training to grow your skills
Accepting candidates in these states: CO, AZ, SD, KS, OK, TX, MO, AR, LA, MS, IN, KY, TN, AL, PA, VA, NC, SC, GA, FL
As a Customer Care and Sales Representative, you will maintain exceptional customer service while providing remote support for customers’ inquiries about lost or damaged devices and resolving customer issues. You will also be responsible for selling our Connected Home product and other offerings to customers on every call. You will engage with the customer to understand their technology and sell protection/tech support solutions.
You will Serve, Solve and Sell!
Customer Care and Sales Representatives have a passion for selling services and solving problems!
On the Pay Per Experience compensation model, our team members average approximately 15% more than their hourly pay peers with the potential for much more. An average Expert in this program earns over $20 an hour and the top 10% earn over $28.50 an hour! The better the experience you provide, the more you make.
Up until now, this compensation plan was only available to tenured employees, for the first time ever we are offering this compensation plan to new hires in upcoming Work at Home classes.
During training and ramp to proficiency (approximately 90 days), compensation will be hourly at Sixteen Dollars per hour, this is also the pay rate for ‘nonproductive’ times like coaching sessions and follow-up training. After 90 days you will be compensated per experience. $3K Sign On Bonus as long as you start by 8/31. $1K paid after 30 days, $1K paid after 60 days & $1K paid after 180 days.
What we require:
High school diploma or GED
Flexibility to work all shifts as required (including evenings, weekends, or holidays)
6 months of previous customer service experience (Call center preferred)
6 months – 1 year of Sales experience
Technical aptitude to pass our readiness assessment
Willing to submit and pass a pre-employment background investigation and drug screen
Work from Home specific requirements:
A distraction-free workplace that is ergonomically set to meet the company’s standards
Must meet minimum internet speed requirements: 10 Mbps download speed / 5 Mbps upload speed
Must have a hard-wired internet connection (Wifi or Hotspots are not allowed)
What skills/interests will make you a great fit for our team:
Patience and exceptional listening skills
Ability to identify, understand and upsell new products and solutions based on customer needs
Dedication to troubleshooting problems and finding a resolution
Confidence in multitasking
“Challenge accepted” attitude
Now Accepting applications from the following States: AL, AK, AR, AZ ,FL, GA, ID, IN, IA, KS, KN, LA, MI, MO, MS, MT, NE, NM, NC, ND, OH, OK, SC, SD, TN, TX, UT, VT, VA, WV, WI, and WY.
The Asurion Service Operations program is seeking customer service-oriented individuals to join our program as Service Advisor. Our next training class begins soon!
The pay for this position is $13.25 per hour ($14.25/hr for Bilingual speakers)
A Service Advisor is responsible for monitoring the repair experience for our customers by performing research and making processing decisions on a variety of open repair events. Asurion utilizes a diverse network of independent service providers to repair products for our customers. The Service Advisor will need to be able to work through a variety of issues with these service providers to ensure a high level of customer satisfaction. This role will involve a high degree of negotiating with service providers regarding authorizations, part ordering, and procurement, as well as other compliance over-site tasks. Eligible candidates must be able to determine a course of action to be taken based on a combination of financial, customer satisfaction, and compliance guidelines.
To succeed, you must be able to navigate multiple software programs, windows applications, and use web-based search engines.
You need active listening skills to understand the issue and troubleshoot resolutions using the tools, resources, and procedures for our client.
You must be self-motivated and have the ability to stay on task and take initiative.
You must be self-disciplined and be able to operate independently while managing time effectively according to established policies and procedures without close supervision.
You will be part of a larger team and must be engaged in various team meetings and individual coaching sessions.
You will need the ability to learn and demonstrate problem resolution techniques to promote and enhance customer experience and program loyalty.
You’ll also need to use appropriate grammar and tone to provide information to customers and service providers.
You will be expected to resolve service delays that have exceeded standard time frames.
Resolve customer escalations and complaints.
Locate and order parts on behalf of the Service Centers.
Evaluate product replacement options.
Identify and work with process owners to ensure that timelines are met and deliverables completed in a quality manner.
Other requirements:
High school diploma or GED
Strong verbal and written communication skills
Available to work Monday - Friday 10:00 AM - 7:00 PM
Able to attend each class of the 3-month training period (Monday-Friday 9:00 AM - 6:00 PM)
Pass a pre-employment background check and drug screen
1+ years of customer service experience.
- Work At Home - $3,000 Sign-on Bonus
Now Accepting applications from the following states: AL, AK, AR, AZ ,FL, GA, ID, IN, IA, KS, KN, LA, MI, MO, MS, MT, NE, NM, NC, ND, OH, OK, SC, SD, TN, TX, UT, VT, VA, WV, WI, and WY.
The Connected Home Expert will be responsible for providing a premier customer service experience, including customer education and advanced troubleshooting on all covered products, consumer electronics, and connected devices. Connected Home Expert will handle complex technical inquiries from customers who need assistance troubleshooting total home products and wireless connectivity issues on technology such as smartphones, tablets, desktops, laptops, gaming systems, home energy and security, other appliances, and consumer electronics.
Pay Rate: $19.00 per Hour. $3K Sign On Bonus as long as you start by 8/31. $1K paid after 30 days, $1K paid after 60 days & $1K paid after 180 days.
Hours of Operation: 6:00 am-12:00 am Saturday through Sunday, need to be available for any scheduled time within these hours.
]
Job Responsibilities:
Own the customer experience to offer customers a value-added experience with premier customer service through relationship and rapport building and swift identification and resolution of technical issues all while demonstrating empathy and assurance for the customer throughout the call or chat.
Assist customers with a variety of technical support needs for total home set up within a complex network of connected devices while providing education and device optimization suggestions for mobile devices, tablets, computers, laptops, Smart TV's, home entertainment or theatre systems, gaming systems, vehicles, home energy and security systems and/or other consumer electronics.
Make the experience easy for customers by simplifying the troubleshooting experience, demonstrating empathy and assurance for issues, swift identification and resolution of technical issues, and identifying other opportunities to add value through relationship and rapport.
Ability to provide next steps options to customers to resolve their issues including claim filing and buyouts.
Leverage resources including will use knowledge management systems, client systems, and other diagnostic tools to resolve complex technology, connectivity and synchronization issues. Proactively identify and research new technology trends and solutions for inclusion in the knowledge base.
Achieve customer experience goals (Ownership / Resolution, Customer Choice / Satisfaction, Call Resolution Time, First Call Resolution, Transfers, etc.) and other performance metrics including internal Quality, Attendance and Adherence goals.
Be comfortable speaking to the features and benefits of the product to upsell any products offered as part of the role, as well as meets goals on customer retention for those services
Perform other duties as assigned by management
Job Responsibilities:
Own the customer experience to offer customers a value-added experience with premier customer service through relationship and rapport building and swift identification and resolution of technology issues all while demonstrating empathy and assurance for the customer throughout the call or chat.
Assist customers with a variety of technical support needs for total home set up within a complex network of connected devices while providing education and device optimization suggestions for mobile devices, tablets, computers, laptops, Smart TV's, home entertainment or theatre systems, gaming systems, vehicles, home energy and security systems and/or other consumer electronics.
Make the experience easy for customers by simplifying the troubleshooting experience, demonstrating empathy and assurance for issues, swift identification and resolution of technology issues and identifying other opportunities to add value through relationship and rapport.
Ability to provide next steps options to customers to resolve their issues including claim filing and buyouts.
Leverage resources including will use knowledge management systems, client systems, and other diagnostic tools to resolve complex technology, connectivity and synchronization issues. Proactively identify and research new technology trends and solutions for inclusion in the knowledge base.
Achieve customer experience goals (Ownership / Resolution, Customer Choice / Satisfaction, Call Resolution Time, First Call Resolution, Transfers, etc.) and other performance metrics including internal Quality, Attendance and Adherence goals.
Be comfortable speaking to the features and benefits of the product to upsell any products offered as part of the role, as well as meets goals on customer retention for those services
Perform other duties as assigned by management.
Up to $27/hour (overtime may be available)
Annual Company Bonus (Up to 5%)
Full-Time Hours: Minimum of 5 days/week between 7:00 a.m. – 6:00 p.m local time; Weekend shifts provided per business needs; Exact shifts provided after Training..
Overview
This is the perfect role for any service repair expert ready to grow their repair skills with provided training and support! Here at Asurion®, helping people is what we do best. For more than 20 years, we’ve partnered with companies like Amazon®, GE®, and Samsung® to protect, repair, and replace devices and appliances for millions of people around the world. Now, we’re offering a new way to help—and that’s where we need you. As we expand our Asurion Appliance+ program, we’re looking for talented Appliance Repair experts to join our team to help provide hassle-free support. Whether you’re just starting out or have years of experience, we have openings—and a lot to offer, from competitive pay and healthcare benefits to tuition reimbursement and ongoing training.
Our Techline Support Experts are responsible for ensuring excellent consumer experience for all Asurion customers and clients by providing technical advice to all Appliance Repair Experts within the Asurion in-home service network. Our Techline team will provide technical assistance for all brands sold by our clients with an extended warranty thru Asurion. The overall goal for the Techline Experts is to provide technical knowledge, troubleshooting support, parts identification, and training to ensure repairs are completed and to minimize the need to replace major appliances.
What You Will Do
Responsible for providing technical expertise across all brands, specializing in LG, Samsung, GE, Frigidaire, Electrolux, Maytag and Whirlpool
Responsible for expertise on all appliance product lines for their given industry.
OEM warranty verification
Identify parts that would resolve complaint by tech in the field
Pre-order parts to the designated fulfilment location
Identifying part numbers / kits needed to make a repair
Act as technical liaison between Asurion and OEM
Ensure all transactions are properly documented in data management systems
Use technology as needed to enable prescreening of repair
Ensure field appliance repair experts adhere to processes that meet client needs and expectations
Develop and maintain excellent customer relationships with field appliance repair experts within the Asurion service network
Duties, responsibilities, and activities may change at any time with or without notice
If you’re a good fit for the job, you’ll be able to:
5 years road experience within the Major Appliance service or Parts industries
Familiar with the working components of a Major Appliance
Competent in reading service literature, part schematics, and other service bulletins for major appliances
Excellent organizational and time management skills
Excellent written and communication skills
Ability to own multiple tasks in a dynamic environment
Ability to sit for long periods of time while talking on the phone and using a computer
Ability to use multiple database programs
Typing Skills
Moderate computer skills
Familiar with Office products, Word and Excel
Spanish speaking a plus
We Take Care of You
Career Growth –Formal training programs for those looking to add to their industry knowledge (including getting EPA certification)
Competitive and incentive-based pay (Up to 5% Annual Bonus)
Advanced training to grow your repair skills specific to appliance repair
Benefits including health, dental, and vision
Retirement Savings Plan (401k with employer match)
Paid time off and paid holidays
Tuition reimbursement program
Techline support for advanced troubleshooting care
- PPX - $3,000 Sign on Bonus
Now Accepting applications from the following states: AL, AK, AR, AZ ,FL, GA, ID, IN, IA, KS, KN, LA, MI, MO , MS, MT, NE, NM, NC, ND, OH, OK, SC, SD, TN, TX, UT, VT, VA, WV, WI, and WY.
As a Bilingual Work at Home Technical Support and Sales Representative, you will provide exceptional customer and technical support on the phone or via messages through our website, chat, and/or e-mail, in a prompt, courteous, and efficient manner. After assessing the customer's concerns, you will then identify and arrange solutions.
The average pay rate is $21 - $31 per hour.
On the Pay Per Experience compensation model, our team members average approximately 15% more than their hourly pay peers with the potential for much more. On average our Pay Per Experience team members make $21 per hour.
]
Up until now, this compensation plan was only available to tenured employees, for the first time ever we are offering this compensation plan to new hires in upcoming Work at Home classes.
During training and ramp to proficiency (approximately 90 days), compensation will be hourly at Twenty Dollars per hour, this is also the pay rate for ‘nonproductive’ times like coaching sessions and follow-up training. After 90 days you will be compensated per experience. $3K Sign On Bonus as long as you start by 8/31. $1K paid after 30 days, $1K paid after 60 days & $1K paid after 180 days.
You will explain device capabilities and other product offerings. You will engage with the customer to understand their technology and sell protection/tech support solutions.
ESSENTIAL FUNCTIONS
Troubleshoot technical issues for our customers personal devices; evaluate concerns and issues, identify and deploy solutions, and help customers with troubleshooting steps.
Learn details of protect home and other product offerings to sell to customers confidently and accurately.
Communicate company policies and procedures to customers.
Meet metrics for call measurements and sales goals; receive feedback/coaching/training from the management team including Trainers, Quality Analysts, etc.
Utilize call center technology to input, track, and report customer issues.
Navigate company software programs, use web-based search engines, and troubleshoot customer issues.
Escalate calls outside the scope to appropriate tier of customer service support.
Understand the latest bugs and solutions in newly released hardware and/or operating systems to provide exceptional, knowledgeable service.
Follows directives from Call Center Management (Coaches, Managers, etc.).
Ability to be highly motivated and self-sufficient.
Drive to improve performance and exceed goals to maximize earning potential.
OTHER FUNCTIONS
Maintains excellent relations with all internal and external customers of Asurion.
Interacts and assists with others on the team and various support functions, including Quality, Tech Leads, Training, etc.
The ability to quickly adapt in an ever-changing fast-pace environment
Other duties as assigned.
MINIMUM REQUIREMENTS
Skills/knowledge: Have a working knowledge (or the ability to learn) multiple hardware platforms and operating systems, including: Windows, Android, Blackberry OS, Apple iOS, wireless technology, wireless equipment, and applications. Be able to handle multiple priorities, work in a fast environment, and manage time effectively. Be a strong communicator, with an emphasis on effective listening and empathizing with customers. Must be able to understand, identify, and sell new products and solutions based on customer needs. Must be able to pass a hiring assessment, covering soft skill scenario modeling, business decisions, and product knowledge. Must be self-disciplined and work without close supervision.
Experience/education:
6 months of sales experience required.
1-year of customer service experience (call center preferred).
Bilingual skills a plus.
Additional requirements:
Training - Routine training classes are required and/or offered during the employee lifecycle. Training may consist of classroom and/or Computer-based training (CBT)
Schedules – Must be flexible to work all shifts as required (evenings, weekends, and holidays)
Pay- Hourly pay during training/residency (approximately first 90 days) and then employees will transition to our pay per experience model.
Attendance – Regular and reliable attendance is required.
$3000 Sign-on Bonus
Accepting candidates in these states: AL, AK, AR, AZ ,FL, GA, ID, IN, IA, KS, KN, LA, MI, MO , MS, MT, NE, NM, NC, ND, OH, OK, SC, SD, TN, TX, UT, VT, VA, WV, WI, and WY.
During training and ramp to proficiency (approximately 90 days), compensation will be hourly at Seventeen Dollars per hour, this is also the pay rate for ‘nonproductive’ times like coaching sessions and follow-up training. After 90 days you will be compensated per experience. $3K Sign On Bonus as long as you start by 8/31. $1K paid after 30 days, $1K paid after 60 days & $1K paid after 180 days.
What we require:
High school diploma or GED
Flexibility to work all shifts as required (including evenings, weekends, or holidays)
6 months of previous customer service experience (Call center preferred)
6 months – 1 year of Sales experience
Technical aptitude to pass our readiness assessment
Willing to submit and pass a pre-employment background investigation and drug screen
Work from Home specific requirements:
A distraction-free workplace that is ergonomically set to meet the company’s standards
Must meet minimum internet speed requirements: 10 Mbps download speed / 5 Mbps upload speed
Must have a hard-wired internet connection (Wifi or Hotspots are not allowed)
What skills/interests will make you a great fit for our team:
Patience and exceptional listening skills
Ability to identify, understand and upsell new products and solutions based on customer needs
Dedication to troubleshooting problems and finding a resolution
Confidence in multitasking
“Challenge accepted” attitude.
- Work At Home - $3,000 Sign-on Bonus
Now Accepting applications from the following States: AL, AK, AR, AZ ,FL, GA, ID, IN, IA, KS, KN, LA, MI, MO , MS, MT, NE, NM, NC, ND, OH, OK, SC, SD, TN, TX, UT, VT, VA, WV, WI, and WY.
The Connected Home Expert will be responsible for providing a premier customer service experience, including customer education and advanced troubleshooting on all covered products, consumer electronics and connected devices.
Connected Home Expert will handle complex technical inquiries from customers who need assistance troubleshooting total home products and wireless connectivity issues on technology such as smartphones, tablets, desktops, laptops, gaming systems, home energy and security, other appliances, and consumer electronics.
]
Hours of Operation: 6:00 am-12:00 am Saturday through Sunday, need to be available for any scheduled time within these hours.
Job Responsibilities:
Own the customer experience to offer customers a value-added experience with premier customer service through relationship and rapport building and swift identification and resolution of technical issues all while demonstrating empathy and assurance for the customer throughout the call or chat.
Assist customers with a variety of technical support needs for total home set up within a complex network of connected devices while providing education and device optimization suggestions for mobile devices, tablets, computers, laptops, Smart TV's, home entertainment or theatre systems, gaming systems, vehicles, home energy and security systems and/or other consumer electronics.
Make the experience easy for customers by simplifying the troubleshooting experience, demonstrating empathy and assurance for issues, swift identification and resolution of technology issues and identifying other opportunities to add value through relationship and rapport.
Ability to provide next steps options to customers to resolve their issues including claim filing and buyouts.
Leverage resources including will use knowledge management systems, client systems, and other diagnostic tools to resolve complex technology, connectivity and synchronization issues. Proactively identify and research new technology trends and solutions for inclusion in the knowledge base.
Achieve customer experience goals (Ownership / Resolution, Customer Choice / Satisfaction, Call Resolution Time, First Call Resolution, Transfers, etc.) and other performance metrics including internal Quality, Attendance and Adherence goals.
Be comfortable speaking to the features and benefits of the product to upsell any products offered as part of the role, as well as meets goals on customer retention for those services
Perform other duties as assigned by management
Job Requirements:
High School or GED required.
Minimum two (2) years of experience in a call center environment delivering technical support for a variety of technologies and consumer electronics such as mobile devices, PC’s and laptops, software, and/or other consumer electronics.
Must be available to work any assigned shift with reasonable notice 7 days per week, 24 hours per day. Bi-lingual (Spanish / English) a plus.
Ability to pass technical aptitude assessment
Proven ability to learn new technical concepts quickly and easily makes connections among previously related notions, adaptable and open to change and experiments to find solutions to complex technical problems.
Demonstrated ability to communicate clearly and succinctly, both verbally and in writing. Coach level ability to communication complex technical information to non-Coachs in a professional and engaging manner.
Strong ability to build rapport with and relate well to others, actively listens, demonstrates patience, seeks to understand, exhibits empathy and assurance and gains trust and respect of others. Requires a highly proactive customer service mindset that is adaptive to varying customer technical skill levels and dedicated to meeting the needs of the customer.
Demonstrated ability to manage time effectively and efficiently to maximize productivity, respect the customer’s time and focus on value-added activities. Ability to manages multiple tasks at once while leveraging resources to accomplish goals.
Proven ability to make decisions in a timely manner, sometimes with limited information and under tight timelines. Cool under pressure and does not easily become defensive, irritated or show frustration when faced with the unexpected or resistance.
Proficiency with a variety of knowledge management systems (KMS) and/or helpdesk reporting tools to deliver technical support.
Demonstrated high energy and relentless passion for new and emerging technologies.
Adhere to company code of conduct, policies and procedures and act in accordance with the company’s core values.
Collaborates well with others, cooperative, supportive and trustworthy team member.
Technical certifications such as Comp TIA, A+, MSFT Certification, Apple ACMT or Apple Certified Support Professional (ACSP) are preferred.
コメント