Accepting candidates in these states: AL, AK, AZ, AR, FL, GA, ID, IN, IA, KS, KY, LA, MI, MS, MO, MT, NE, NM, NC, ND, OH, OK, SC, SD, TN, TX, UT, VT, VA, WV, WI, WY
We’re an award-winning global tech services company that provides protection and support for devices, consumer electronics, major appliances, and more! Every day, we enhance our customers’ lives by helping them protect, connect and enjoy their tech.
We have over 22,000 employees worldwide who are passionate about technology and providing exceptional service and support for our 350M+ customers- that's more than Netflix & Hulu combined! Read employee reviews here
Average earners: $20 per hour and top 10% make $28.50
As a Customer Care and Sales Representative, you will maintain exceptional customer service while providing remote support for customers’ inquiries about lost or damaged devices and resolving customer issues. You will also be responsible for selling our Connected Home product and other offerings to customers on every call. You will engage with the customer to understand their technology and sell protection/tech support solutions.
On the Pay Per Experience compensation model, our team members average approximately 15% more than their hourly pay peers with the potential for much more. An average Expert in this program earns over $20 an hour and the top 10% earn over $28.50 an hour! The better the experience you provide, the more you make.
During training and ramp to proficiency (approximately 90 days), compensation will be hourly at Sixteen Dollars per hour, this is also the pay rate for ‘nonproductive’ times like coaching sessions and follow-up training. You will be working an assigned training and production schedule that aligns with business needs. After 90 days you will be compensated per experience. $3K Sign On Bonus as long as you start by 9/30. $1K paid after 30 days, $1K paid after 60 days & $1K paid after 180 days.
$3000 Sign-on Bonus -Average earners: $20 per hour and top 10% make $28.50
As a Customer Care and Sales Representative, you will maintain exceptional customer service while providing remote support for customers’ inquiries about lost or damaged devices and resolving customer issues. You will also be responsible for selling our Connected Home product and other offerings to customers on every call. You will engage with the customer to understand their technology and sell protection/tech support solutions
What we require:
High school diploma or GED
Flexibility to work all shifts as required (including evenings, weekends, or holidays)
6 months of previous customer service experience (Call center preferred)
6 months – 1 year of Sales experience
Technical aptitude to pass our readiness assessment
Willing to submit and pass a pre-employment background investigation and drug screen
Work from Home specific requirements:
A distraction-free workplace that is ergonomically set to meet the company’s standards
Must meet minimum internet speed requirements: 10 Mbps download speed / 5 Mbps upload speed
Must have a hard-wired internet connection (Wifi or Hotspots are not allowed)
What skills/interests will make you a great fit for our team:
Patience and exceptional listening skills
Ability to identify, understand and upsell new products and solutions based on customer needs
Dedication to troubleshooting problems and finding a resolution
Confidence in multitasking
“Challenge accepted” attitude
$3000 Sign-on Bonus-Average earners: $20 per hour and top 10% make $28.50]
As a BilingualCustomer Care and Sales Representative, you will maintain exceptional customer service while providing remote support for customers’ inquiries about lost or damaged devices and resolving customer issues. You will also be responsible for selling our Connected Home product and other offerings to customers on every call. You will engage with the customer to understand their technology and sell protection/tech support solutions.
During training and ramp to proficiency (approximately 90 days), compensation will be hourly at Seventeen Dollars per hour, this is also the pay rate for ‘nonproductive’ times like coaching sessions and follow-up training. After 90 days you will be compensated per experience. $3K Sign On Bonus as long as you start by 9/30. $1K paid after 30 days, $1K paid after 60 days & $1K paid after 180 days.
What we require:
High school diploma or GED
Flexibility to work all shifts as required (including evenings, weekends, or holidays)
6 months of previous customer service experience (Call center preferred)
6 months – 1 year of Sales experience
Technical aptitude to pass our readiness assessment
Willing to submit and pass a pre-employment background investigation and drug screen
Work from Home specific requirements:
A distraction-free workplace that is ergonomically set to meet the company’s standards
Must meet minimum internet speed requirements: 10 Mbps download speed / 5 Mbps upload speed
Must have a hard-wired internet connection (Wifi or Hotspots are not allowed)
What skills/interests will make you a great fit for our team:
Patience and exceptional listening skills
Ability to identify, understand and upsell new products and solutions based on customer needs
Dedication to troubleshooting problems and finding a resolution
Confidence in multitasking
“Challenge accepted” attitude
$3000 Sign-on Bonus-Average earners: $20 per hour and top 10% make $28.50
As a Bilingual Customer Care and Sales Representative, you will maintain exceptional customer service while providing remote support for customers’ inquiries about lost or damaged devices and resolving customer issues. You will also be responsible for selling our Connected Home product and other offerings to customers on every call. You will engage with the customer to understand their technology and sell protection/tech support solutions.
What we require:
High school diploma or GED
Flexibility to work all shifts as required (including evenings, weekends, or holidays)
6 months of previous customer service experience (Call center preferred)
6 months – 1 year of Sales experience
Technical aptitude to pass our readiness assessment
Willing to submit and pass a pre-employment background investigation and drug screen
Work from Home specific requirements:
A distraction-free workplace that is ergonomically set to meet the company’s standards
Must meet minimum internet speed requirements: 10 Mbps download speed / 5 Mbps upload speed
Must have a hard-wired internet connection (Wifi or Hotspots are not allowed)
What skills/interests will make you a great fit for our team:
Patience and exceptional listening skills
Ability to identify, understand and upsell new products and solutions based on customer needs
Dedication to troubleshooting problems and finding a resolution
Confidence in multitasking
“Challenge accepted” attitude
Houston, TX – $3000 Sign-on Bonus
As a Customer Care and Sales Representative, you will maintain exceptional customer service while providing remote support for customers’ inquiries about lost or damaged devices and resolving customer issues. You will also be responsible for selling our Connected Home product and other offerings to customers on every call. You will engage with the customer to understand their technology and sell protection/tech support solutions.
You will Serve, Solve and Sell!
Customer Care and Sales Representatives have a passion for selling services and solving problems!
Average earners: $20 per hour and top 10% make $28.50
On the Pay Per Experience compensation model, our team members average approximately 15% more than their hourly pay peers with the potential for much more. You will be working an assigned training and production schedule that aligns with business needs. An average Expert in this program earns over $20 an hour and the top 10% earn over $28.50 an hour! The better the experience you provide, the more you make.
As a Customer Care and Sales Representative, you will maintain exceptional customer service while providing remote support for customers’ inquiries about lost or damaged devices and resolving customer issues. You will also be responsible for selling our Connected Home product and other offerings to customers on every call. You will engage with the customer to understand their technology and sell protection/tech support solutions.
You will Serve, Solve and Sell!
Customer Care and Sales Representatives have a passion for selling services and solving problems!
Average earners: $20 per hour and top 10% make $28.50
On the Pay Per Experience compensation model, our team members average approximately 15% more than their hourly pay peers with the potential for much more. You will be working on an assigned training and production schedule that aligns with business needs. An average Expert in this program earns over $20 an hour and the top 10% earn over $28.50 an hour! The better the experience you provide, the more you make.
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